# Page 12 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 276-300 of 822 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MV

Marta V.  
Communications  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "It is a "must have" for start-ups"

November 15, 2017

5.0

As I have already said, this program is perfect for a startup, since it is so easy to use and very useful, so I strongly recommend them to use it. But the best thing is the fact that you can integrate it with other Zoho apps, and I can say from my own experience that this is really helpful, since you can control every aspect of you enterprise accounting in only one program.

Pros

It is a very useful and easy software, specially for small start-ups. It allows you to easily make invoices, recurrent invoices, manage them as you wish, etc. Also, you can personalize them, since you can do your own templates, although they provide you with some. But the most important thing is that you can integrate Zoho Invoice with all other Zoho applications, such as Zoho CRM, Zoho Expense, Zoho Mail, etc. and, by this, have several different departments of your enterprise in the same page. That's what I find most useful.

Cons

Honestly, I haven't found any problem with this program, but if I had to say something, I would say that the only negative things are small details that some times may be bothering but, at the end, are not relevant. An example of these little things could be when you make a mistake in an invoice and then you cannot modify it. It is true that you should not modify an invoice once it has been sent, but in some occasions I know I could do it without any problem.

Review Source

AP

Ashwini P.  
Cafe Manager  
Restaurants  
Used the software for: 2+ years

### "A best invoicing app so far"

October 15, 2019

4.0

We are drafting and sending monthly and annual invoices of our restaurants to our clients online without requiring them to visit them physically, which has saved our time and effort to a great extent.

Pros

Zoho Invoice is super simple to sign up and start using it immediately. Also, it is very easier to create, send, and track the invoices with its user-friendly dashboard.

Cons

I found it a hard time to change the currency of any specific invoice, and also customizing invoices as per the need is a bit confusing.

Review Source

Response from Zoho

October 28, 2019

Dear Ashwini, Thanks for reviewing us. We are glad to know you find Zoho Invoice helpful to manage your monthly and annual invoices. Regarding changing the currency and customizing the invoices, we would love to get in touch and help you out quickly. Kindly drop an email to support@zohoinvoice.com so that we can schedule a call at your convenient time. Regards, Harikrishna The Zoho Invoice team

SS

Sherouk S.  
Finance & Accounting Manager  
Retail  
Used the software for: 2+ years

### "Zoho Invoice experience"

May 5, 2023

5.0

Pros

The best thing about using Zoho is its easy usage and its customer support.

Cons

Some functions such as moving credit or invoices from customer to customer (usually can be done through a journal voucher)Bulk update for journals

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Easier to add or upload better customer support

Review Source

Andrés S.  
Director  
  
Used the software for: 2+ years

### "One of the best softwares to keep your accounting books in check, even for starters and freelancers."

January 9, 2018

5.0

Invoicing, making recurring payments and send payment reminders easily.

Pros

All the features it provides on a free service. It allows you to make invoices, make them recurrent, keep track of your expenses, taxes, make payment portals for your clients, and so much more.

Cons

If you need an extra user (say you are starting a small company with an associate) you need to pay for him. But that is not even a bad thing.

Review Source

MM

Maxwell M.  
Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Zoho is the way to go for small enterprises"

May 6, 2023

5.0

Overally, I like the Zoho invoicing software. It's easy to use .

Pros

Setting up Zoho is a straightforward process that can be completed in just a few steps. Zoho provides a user-friendly interface that allows you to customize various aspects of the applications, such as fields, templates, workflows, and more. You can also create custom reports and dashboards to get the information you need in the format you want.

Cons

Zoho doesn't allow someone to create custom payment links i.e links to Woo commerce or so.

Review Source

NK

Nicholas K.  
psychologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Best alternative to Quickbooks"

March 24, 2023

5.0

fantastic, it's what I've been looking for and the perfect replacement for Quickbooks

Pros

It's free and has all the invoicing options I need. In particular I can edit the invoice in many ways that other competitors couldn't manage. I've used Quickbooks for years but couldn't abide by their lousy customer service, control of my data, and high prices. I tried many alternatives and finally found Zoho which does everything I need for small business/sole proprietor accounting

Cons

takes a while to become facile with this app, but it's well worth the time investment

Review Source

NR

Naseem R.  
FREIGHT FORWARDING  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Awsome"

May 1, 2023

5.0

My experience is very best its easy to use and its free of cost the best thing.

Pros

Easy to access and very helpful to generate the invoice or statement.

Cons

I like everything , its easy , its accesible and convenient with the best features.

Review Source

DS

Deepak S.  
Director  
E-Learning  
Used the software for: 6-12 months

### "Works on both IOS as well as Android"

October 19, 2022

5.0

I am using it last 3 years, it's very supportive & customisable invoice app.

Pros

It's can be use in both iPhone as well as Android

Cons

Less number of themes available, adding customise lines not availability. I would like to tell please make it more attractive.

Reason for choosing Zoho Invoice

Just to compare which is suitable for long term uses

Review Source

RK

Randeep K.  
Digital HR manager  
Mining & Metals  
Used the software for: 2+ years

### "Zoho invoice assists in sending invoices, receiving payments and provides reminders about pending payments."

August 15, 2018

4.0

Pros

For a startup company, safeguarding finances and using it wisely is of great importance for the survival of the company. The features Zoho invoice provide are simply worthy as compared to its price. It is so easy to maintain invoices, receivables, expenses and many others. One of its prominent is the multiple currency feature. And as far as personalization is concerned, they have made custom templates highly personalized. All in all, it is a must-have application for startups.

Cons

The app seems to be biased towards iOS more than Android. It works better on Apple devices as compared to Android devices. Also adding a feature, wherein one could know if the client has opened the email about payment would be quite good as it would remove any unwanted friction.

Review Source

VR

Verified Reviewer  
National Account Manager  
  
Used the software for: 1-2 years

### "We love using Zoho Invoice because it is extremely easy to use and the customization is wonderful"

April 5, 2018

5.0

Pros

Zoho Software is incredibly easy to use & has a pleasant UX. Our training period was a fraction of what it could have been, leading to increased productivity throughout all operations. It allows us to communicate much more easily with clients too, so our customer service has also greatly increased in quality.

Cons

The only mild inconvenience we experienced was not knowing that Zoho Invoice allows users to save notes for clients and colleagues. Once we learned that, deployment was a much more positive and painless experience.

Review Source

MSF

Mohammad Shekh F.  
MANAGING DIRECTOR  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Excellent Accounting Softweare"

April 1, 2023

4.0

Better

Pros

Invoicing & Quotation Feature is Very good.

Cons

Highly Recommend to use this. I'm very happy with this.

Review Source

IM

Irfan M.  
Project Engineer/MD  
Computer & Network Security  
Used the software for: 1-2 years

### "Best in class"

May 30, 2023

5.0

Pros

Data is safe and secure, easy to access from cell phones and printing formats are ultimate

Cons

Purchasing in the free version should be included.

Review Source

SM

Sunil M.  
Senior Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "A friendly partner for startup"

July 4, 2023

4.0

Pros

invoicing, receipts and customer portal access are top rated features which we use on daily basis.

Cons

projects only linked to timesheets and not a mandatory option for invoices which is creating a gap for tracking for small businesses.

Review Source

VR

Verified Reviewer  
UI UX Designer  
Online Media  
Used the software for: Less than 6 months

### "Another amazing solution from Zoho"

January 1, 2024

5.0

Pros

You get all the invoicing features you need as a freelancer, for free. You can do even more with paid features, but I found what I need with the basic features, and I'm thankful this software exists.

Cons

The branding customisation is limited to the logo, and the invoices are watermarked. If that doesn't keep you from using this software, you'll be happy with the rest of the features.

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Too expensive for what I needed, and I wasn't using most of the features.

Review Source

GM

Gabriel M.  
Junior Graphic Designer  
Religious Institutions  
Used the software for: 2+ years

### "Very sleek and simple, but is it worth the price?"

July 5, 2018

5.0

Pros

What I absolutely love about this product is the simplicity of the interface, and the ease of which I can customize my invoices and organize my clients. Its really nice to be able to have everything you need to invoice all in one central location. (address book, invoice editor, payment organization and tracking, etc) I also love that the interface itself changes based on your personal branding, and that it incorporates that into your invoices, so that your clients see something cohesive and professional (once they open the email attachments) without you having to do much work behind the scenes to make it happen.

Cons

It is definitely handy to have all of your tools in one place, however all of those things I could also do myself almost as easily. This app saves you time setting up for sure, but once you have your own templates in other editing software such as InDesign or Microsoft word, it makes this platform almost obsolete. The advantage of having a central location is almost not worth the price, and I am thinking of just going back to doing my own work. I am also not a fan of the emails that get sent to my clients with Zoho branding (they see my branding and invoice after clicking to open a link, which is a bit redundant). I would like to see this app step up their game with something a little more innovative to make the price worth it, or reduce the price of the software. It's just not worth it by my standards.

Review Source

VR

Verified Reviewer  
President and CEO  
Management Consulting  
Used the software for: 2+ years

### "Very easy to use"

December 1, 2018

5.0

Zoho Invoice as a stand alone product is great. If it integrated well with the other Zoho products, it would be much better.

Pros

Zoho invoice has a clean interface and is very intuitive. The time tracking feature is the best we've found, especially on the mobile app.

Cons

It did not integrate well with the other Zoho products like Zoho CRM. It required alot of double data entry.

Review Source

LE

Layla E.  
Creative Director  
Design  
Used the software for: 1-2 years

### "A go-to invoice system for startups"

April 19, 2023

5.0

Pros

It's Free, and the invoice is customizable enough. It looks professional and convincing.

Cons

Invoice Customization needs to be improvedAdding more layouts, designs, and flexibility in designing, like drag-n-drop, intuitively feel etc..

Review Source

BG

Bernar G.  
Project Management  
Computer Software  
Used the software for: 2+ years

### "Zoho Invoice, ideal para pequeñas empresas que empiezan a digitalizarse"

November 20, 2022

5.0

Pros

Es un software muy completo, ideal para pequeñas empresas o empresas con procesos simples de facturación. La función que más me gusta es que si luego tu empresa crece y tus procesos son más complejos puedes mudarte a Zoho Books, que es como el hermano mayor para empresas más fuertes, sin necesidad de tener que cambiarte a otro programa de facturación.

Cons

No ofrece la posibilidad de llevar la contabilidad. Es un programa exclusivo de Facturación y control de la empresa. Para llevar la contabilidad deberás hablar con partners de Zoho premium que han desarrollado integraciones con otros programas contables.

Review Source

Karen F.  
Salesforce/Project Manager Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Zoho Invoice saves time and keeps track of your business"

December 13, 2020

5.0

Since I started using it I can keep track of my invoices, the aging and what I am earning by client, industry and quarter.

Pros

I like how easy it is to create and deliver an invoice and manage payments. It allows me to track expenses and hours billed.

Cons

One thing I would improve on is the email templates. The invoices look great and then you send it and the HTML looks like one of those spam emails.

Review Source

Response from Zoho

February 5, 2021

Hi Karen, Thanks for taking the time to review us! We're glad to know Zoho Invoice helps you keep track of your invoices as well as expenses :) Regarding the email templates, we'd love to know more about your feedback and work with you. Feel free to reach out to support@zohoinvoice.com so that we can discuss. Cheers, Harikrishna The Zoho Invoice Team

TA

Tatiana A.  
Notary  
Legal Services  
Used the software for: I used a free trial

### "Quick, easy, and resourceful"

April 20, 2023

5.0

Overall I am happy with the product. I have not had to reach out to customer support, which is a good thing.

Pros

I love that it has many features to keep up with bookkeeping.

Cons

I do not like that I cannot setup a standard percentage credit card fee. I would like an option for it to calculate based off of the percentage of the total price.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Invoice

I chose it because it had plenty of features to use for free.

Review Source

DC

David C.  
Investigator  
Security and Investigations  
Used the software for: 6-12 months

### "Not bad!"

May 27, 2023

5.0

Pros

It's got all of the tools expected plus some extras like customer portal and estimates. The price for the services my company offers will always vary, even if it's the same task. Estimates help me and my customer understand each others expectations and the variables at play. Reporting is top notch, customizable and effective. Dashboard lays out financial specs nice and clear. Importing data is allowed and saves time on setting up and getting started.

Cons

There's a lot to dig and sort through in order to find the tool or function I'm on a quest for. I do not like the layout at all and I don't understand why on earth it hasn't been updated. I know other people have left comments about it.Customer service is 4/5 for Zoho across the board.

Review Source

Ninos M.  
Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great tool"

July 23, 2022

4.0

Overall it's one of the best solutions in the market I believe. Not cheap..but you get what you pay for.

Pros

Zoho invoice is great. Makes it easy to create, send, track invoices. Integrates with other zoho products such as crm. Ability to customize invoice template in details and add custom fields. Mobile app available.

Cons

Has a lot of features which might be overwhelming for some users.

Review Source

Doriangel M.  
Analista de la Unidad Casos de Salud  
  
Used the software for: Less than 6 months

### "This company has a lot to give with its software, Zoho Invoice is a great business solution"

July 3, 2018

5.0

Zoho Invoice is an exceptional software for those companies with the need to issue invoices and budgets. Its use is quite easy and can be learned by anyone with knowledge in the billing area. I recommend this program.

Pros

When we started to explore the products that Zoho has to offer, among them we found one of the most valuable tools that we currently use in our Management, Zoho Invoice, a software that is easy to use and of great value for our workforce. The most outstanding feature we find of Zoho Invoice is to make invoices and budgets quite easily, adapting to the standards of our country by reason of taxes, unit prices, global prices, and printing personalization of invoices as company stamps, space for wet selos, digital signatures and other benefits that make it a fundamental tool in our workspace.

Cons

Like Zoho Social, this software requires an optimal internet to perform its functions to the fullest, product of the power deficiency of the internet in my region, sometimes Zoho Invoice does not work in the best way.

Review Source

KD

Kanishka D.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Best Invoicing App"

June 7, 2023

5.0

awesome , fast and easy to use

Pros

Billing and invoicing , easy to use , thank you

Cons

none all are perfect , thank you so much for this great product

Review Source

sbJ

soban babu J.  
OWNER  
Construction  
Used the software for: I used a free trial

### "Good"

May 28, 2023

5.0

Very much satisfied

Pros

Very good app for small businesses that too it is free

Cons

DOES NOT SUPPORT THE TAMIL LANGUAGE. it will be very useful if it supports local Indian languages

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Easy to create invoices

Review Source

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