# Page 13 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 301-325 of 822 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jose Rafael Z.  
Asistente administrativode distribución de GLP  
  
Used the software for: Less than 6 months

### "Making invoices is no longer a problem thanks to Zoho Invoice"

July 10, 2018

5.0

One of the most complete software I have known for the management of invoices in my work, has excellent qualities that facilitate the functions at work. I strongly recommend this software to all companies, they will not regret using it

Pros

The Zoho network has a number of interesting programs that allow boosting corporate productivity, in the case that brings us up, Zoho Invoice is an excellent tool with fascinating potentials such as the preparation of invoices and budgets in real time, taking all the spatial particularities of the company such as taxes, fees, withholdings, increase or decrease of budget in the activities to be carried out. In addition to this, the software has an artificial intelligence that works like an alert making automatic reports of the current situation allowing to make appropriate decisions.

Cons

Our team of professionals have achieved only benefits of this software, we have no complaints or suggestions of this program because it works wonderfully with the current demands of our management

Review Source

VR

Verified Reviewer  
Software engeneer  
Computer Software  
Used the software for: 6-12 months

### "Great product"

May 9, 2023

5.0

The software helped me organize and track my operations. I am very happy user for almost an year already.

Pros

This software provides me with all the necessary functionality to run my freelance operations. Even better, this is included in the free version of the product.I am able to track my sales, forecasts, received and pending payments, configure different services with prices and taxes. Flexible invoice templates. Literary everything I need and I was able to set-up everything within few hours!

Cons

Nothing I could think of so far. The free tear of the software fulfills all my needs as a freelancer in IT.

Review Source

ER

Elise R.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Value For the Money"

September 30, 2019

4.0

I've used Zoho from it's free version to where my business has needed to evolve to the paid tiers. It's a great solution for smaller businesses and I enjoy all of the online functionality that it affords us. The ability to accept payments online and create an entire estimate to invoice system has been invaluable. Support is good too.

Pros

Easy to setup and start invoicing. I like the online payment features and customer portals. Ability to approve and decline estimates online is really helpful and I like that it will auto-invoice.

Cons

Can be difficult to find template settings if you're not familiar with it. Can be hard to find some of their great features. For example, they have pre-set functionality that you can insert into the templates that I wasn't looking at because it was named something else.

Review Source

Response from Zoho

November 5, 2019

Hi Elise, Thank you so much for the review! It's good to know that you are able to manage estimates, invoices and payments through Zoho Invoice. Regarding the templates, if you could drop an email to support@zohoinvoice.com, it would be great! We like to know the features and functionalities that you found difficult to find, so that we can enhance your experience further. Regards, Harikrishna

VR

Verified Reviewer  
Co Founder  
  
Used the software for: 2+ years

### "Awesome invoice software with integrated gst (For India)"

May 16, 2018

4.0

Pros

\- Easy to create invoice and contact from the invoice - Its updated with gst tax - Makes job easy for freelancers and startup but for upto 5 customers after that we need to take subscriptions

Cons

\- We can have upto 5 Contacts (Free) - Usable for startups and Freelancers. - No offline version available.

Review Source

DM

Dwayne M.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Nice for small business owners who are beginners to invoicing "

May 29, 2023

4.0

I mainly use the customer tracking and sales receipt function and that is very useful to me

Pros

For a first time user of any accounting software this was easy to setup and use.

Cons

Sales are not recorded if you just go a sales receipt alone, you have to do an invoice

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Invoice

I am a first time user of any accounting software and I wanted to try a free version that did what I wanted

Review Source

TM

Tricia M.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "10+ Years of Loyal Use"

April 10, 2023

5.0

Excellent, consistent user experience for over 10 years. Their product and UX team really serve up improvements that are seamless and customer-focused. Likely, you don't realize they're as good as they are, until you use another platform and service, they step out of the way on the UI completely and it's a really hospitable product.

Pros

Zoho Invoice is great for SMBs for ease of use, tracking, creation and automation.

Cons

Cons are low: Editing business information is not always intuitive, nor is some of the report creation, but the overall product and value is really good and comparable to much more expensive products on the market, highly recommend.

Reason for choosing Zoho Invoice

I have access to a number of Zoho products and the Zoho platform has been one of the best digital platforms I've used. Highly serviceable and customer-centric.

Review Source

MT

Mostafa T.  
Manager  
Medical Devices  
Used the software for: 2+ years

### "Good"

September 25, 2023

5.0

I need time for a more precise answer

Pros

Being online, simplicity, upgradeability

Cons

I need time for a more precise answer...

Review Source

PR

Peter R.  
Creative  
Media Production  
Used the software for: 2+ years

### "Grateful of the service"

November 30, 2023

5.0

They are very helpful in customer service and the system is very easy to use. It's probably a lot more advanced then what I use it for but i appreciate the use of their service. hence why I'm doing them a review.

Pros

That its free is very useful as I don't create enough work yet to pay for a monthly subscription. Be happy to once I do.

Cons

I can only do 25 customers details. So when i get a new customer, I have to delete an old profile and then those old invoices relate to the new customer. I cant delete old customers because the history of old invoices won't let me. Which is annoying in terms of keeping records should i need it for declaration etc. It's a shame they won't let you delete old customers on the free system but retain invoice history.

Review Source

Olav D.  
Senior IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Eay to use and helpful in Invoice and project tasks"

August 8, 2022

5.0

I use it to create monthly invoices for projects and invoices for other services. It is easy to use and gives a clean and valuable overview on money spended and income

Pros

You can import Toggl entries to invoice on projects. Then, it is easy to invoice for the time spent. Additionally, the software is supporting different currencies

Cons

There is nothing I really don't like. All in all, it is a helpful and valuable software.

Review Source

AR

Ashley R.  
owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Zoho Invoice for the Win"

August 16, 2022

5.0

I love zoho invoice, the TMS systems we use have invoicing built-in (that we pay for) but I prefer zoho to them

Pros

I love that the invoices are customizable and easy to use

Cons

So far I have had no issues using Zoho invoice

Alternatives considered

[ezLoads TMS and Driver App](https://www.capterra.com/p/253195/ezLoads/)[Total Dispatch](https://www.capterra.com/p/136342/Total-Dispatch/)

Reason for choosing Zoho Invoice

Their invoice features were not as user friendly or customizable

Review Source

SH

Scott H.  
Principal  
Public Safety  
Used the software for: 6-12 months

### "My favorite business software. And it's FREE"

March 21, 2023

5.0

This software does so much for my billing, time tracking, expense tracking. Love it!

Pros

I love that I can create great looking invoices and include billable expenses (yes, it tracks expenses too). This software does way more than software that I paid for!

Cons

I wish there were unlimited attachments allowed to add to your invoice as some of my vendors require receipts and work-order copies.

Review Source

AU

Alejandro U.  
Media director  
Religious Institutions  
Used the software for: 1-2 years

### "Perfect for a small company"

September 6, 2017

5.0

With a low cost, I can manage my operations, sales and inventory. All in every device.

Pros

This is exactly what I was searching for. An app to do quotes, invoices, inventory, costs. All link together, on the cloud, on every device I have. I use this on the go, in my iPad. I use this on my office with the browser app. All link together. Also you get to manage sales people. I can check who send the quote. My dashboard tells me of accounts that have not paid, and the projected sales for the month. Literally I cannot imagine my operations without it. Easy to set up! logo and also very easy to customize to spanish.

Cons

Probably the lack of customer support. Being a huge company Zoho lacks of easy to find customer support/knowledge, so it is difficult to learn more about what to do with some options on the app.

Review Source

Response from Zoho

October 25, 2017

Hi Alejandro, Thank you for reviewing us. Zoho Invoice provides 24\*5 email, chat and call support. We also have user guide, forums and blogs to help our customers find what they are looking for. You can always send a mail to support@zohoinvoice.com, we would be more than happy to help you.

KK

Katerina K.  
Freelancer  
Writing and Editing  
Used the software for: Less than 6 months

### "Zoho has been and still is a Good Company for Freelancers and other types of Marketers effectively"

December 10, 2022

5.0

I had worked for a short while in 2008, had written a few articles for which I was paid automatically on time by setting invoice system online, customizable one. I'd also joined other services, such as automatic sales, but possibly the while I'd involved for digital products was not enough to make for me revenues. I had also written Marketing content for free, just wanted to offer from my knowledge to site in these terms.

Pros

I mostly liked the flexibility of system and possibility of customizable invoices for Freelancers to get paid for their work.

Cons

You just had to see through many details, and check what is most convenient to choose from system practically. Many possibilities however for everyone, not high amounts of upgrades, if one works consistently, one can make much more, then system can be perfectly Okay.

Reason for choosing Zoho Invoice

I was looking that time for something special in the field of Freelancing, write my own articles and got paid in an amazing way, through system of Paypal set automatically, on time,

Review Source

JS

Jasmine S.  
Marketing Consultant  
Management Consulting  
Used the software for: 2+ years

### "Zoho for the win!"

February 28, 2023

5.0

Zoho Invoice is very easy to use and my team loves using it!

Pros

To start off, zoho invoice is fairly priced. It's also visually appealing and very easy to navigate.

Cons

The customer service is something I would love to see the company work on; in order to reach someone, it can be complicated, although they have the chat feature.

Review Source

Ankit B.  
Chief Executive Officer  
  
Used the software for: 1-2 years

### "Very Good Invoicing Software for GST"

April 24, 2018

4.0

Easy Invoicing and Instant Payments options are amazing

Pros

1) Takes into account Frequent Changes in the Taxation system. 2) Its Updated to latest tax rates so billing become easy 3)Able to store Contact for frequent Buyers for easy billing 4)Good for Freelancers as Items can be added very easily

Cons

1) Can be made more robust 2)Internet is Required no offline tool available 3)Sometimes when the site is updating you are unable to create invoices

Review Source

VR

Verified Reviewer  
Founder and CEO at PhraseExpander  
Information Technology and Services  
Used the software for: 2+ years

### "Super simple tool for invoicing"

February 9, 2026

5.0

Pros

The pricing is right and it works very well. I really appreciate how easy it is to set up quotes and invoices.

Cons

I've like more integrations with other payment systems (e.g. Wise). Currently it only integrates with Stripe which is a bit limiting.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing Zoho Invoice

Cheaper and more customizable.

Review Source

Adam O.  
Systems Engineer  
Computer Networking  
Used the software for: 6-12 months

### "Free version has a TON of features, Great Product to purchase in the future!"

April 6, 2023

5.0

Pros

Super simple and easy to use, has 99% of what I need to make all the business stuff happen!

Cons

There's one little thing I wished I could do. I wish I could add a % markup at the end of the invoice for a surcharge instead of calculating it myself and adding it manually.

Review Source

CC

Craig C.  
Designer  
Design  
Used the software for: 1-2 years

### "Satisfied user. "

May 9, 2023

5.0

I've used it for a couple of years now and have liked everything about it. I am not a big user as only a few customers and it is mainly used for a part-time business but that said, the use of it has been seamless and with little complication. Most features have been easy to find and implement as needed.

Pros

Ease of set up and a mobile app. The ability to quickly create invoices and record expenses from either my desktop or my phone was a plus.

Cons

There's nothing I haven't liked about Zoho yet. Ported across all data from my previous Invoice software app.

Review Source

RC

Romina C.  
Segretaria Amministrativa  
Hospitality  
Used the software for: 1-2 years

### "Ottimo strumento per fatturazione elettronica "

November 13, 2023

5.0

Pros

Utilizzo Zoho invoice da parecchio per emettere le fatture elettroniche ai committenti. Devo dire che ha molte funzionalità utili allo scopo ed è molto ben fatto, lo consiglio

Cons

A voler trovare proprio l'unica pecca, non è così intuitivo, specie all'inizio

Review Source

vV

vinay V.  
Partner  
Consumer Goods  
Used the software for: 2+ years

### "A Good Accounting Software"

April 10, 2023

5.0

Pros

I have been using Zoho Invoice for my accounting needs and I am very satisfied with it. It is easy to use, integrates well with my bank and other apps, and provides me with all the features I need to manage my finances.

Cons

I wish they had the option to include a purchase entry for the Zoho Invoice as they have done it for Zoho Books.

Review Source

SC

Shernelle C.  
Director Pharmacist  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great for small businesses & novices"

February 24, 2024

4.0

I like Zoho invoice and hope I can afford it when payments becomes due.

Pros

The easy way it simplifies the most technical accounting jargon for small business owners & novices.

Cons

Not knowing how to customize my invoices to reflect my business address and adding the logo after sending the invoice.

Switched from

[Invoice Maker](https://www.capterra.com/p/247731/Saldo-Apps-Invoice-Maker/)

Free Trial period expired and it took up more space on the cell phone.

Review Source

VR

Verified Reviewer  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Tool for creating invoice "

November 17, 2022

5.0

An amazing tool that saves huge time.

Pros

Easy to useGood templates for tax invoiceWorks best with phone and webAutomation and reminders features are amazingSaves time

Cons

Need some custom editors Cannot change sequence in invoice while adding, will have to delete that line and do it again for correct sequence

Review Source

VR

Verified Reviewer  
Media and Content Developer  
Computer Software  
Used the software for: 6-12 months

### "Great Invoicing Tool Connected to CRM"

September 5, 2019

5.0

Zoho Invoice has, along with the other tools in Zoho Suite, done exactly what we've wanted it to do, and the integration with the other tools makes it invaluable to us. Invoicing along with our services (subscription and otherwise) is essential, and we need a trustworthy tool. This is it.

Pros

It is a simple tool, able to be connected to subscriptions, CRM, and any other Zoho Suite doc. It keeps our customers informed concerning billing, keeping their contact and payment info up to date, and provides a simple and convenient way to adjust everything.

Cons

This software has worked great for us. I will update if any further problems come along, but not so far.

Review Source

Response from Zoho

November 11, 2019

Hey there, Thanks a ton for the review! We are so excited to know you like Zoho - not just the invoicing tool but the entire suite of apps! We wanted to build a powerful ecosystem with the front and back-offices connected. And it's nice to hear it back from our customers. We would love to get in with you to learn more on your success story. I've sent along my contact information and you can shoot me an email if you are interested. Cheers, Harikrishna

RB

Resha B.  
Book keeper  
Accounting  
Used the software for: I used a free trial

### "Great for invoice "

April 10, 2024

3.0

Pros

Awesome invoice tracking system and easy to use

Cons

Well is very user friendly but some little tweaks will make it better

Review Source

MQ

Michael Q.  
Owner - Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Zoho Invoices - Great Resource Fo Small Business Invoicing"

June 5, 2023

5.0

I am very satisfied with this product. I wish I had found it sooner. My life would be a lot easier

Pros

Easy to use and implement, as well as easy for my clients to use

Cons

There are not any significant dislikes I have that would warrant reviewing here

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

Price and Integration

Review Source

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