# Page 13 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

[View alternatives](https://www.capterra.com/p/163114/Zoho-Invoice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 301-325 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Ashley R.  
owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Zoho Invoice for the Win"

August 16, 2022

5.0

I love zoho invoice, the TMS systems we use have invoicing built-in (that we pay for) but I prefer zoho to them

Pros

I love that the invoices are customizable and easy to use

Cons

So far I have had no issues using Zoho invoice

Alternatives considered

[ezLoads TMS and Driver App](https://www.capterra.com/p/253195/ezLoads/)[Total Dispatch](https://www.capterra.com/p/136342/Total-Dispatch/)

Reason for choosing Zoho Invoice

Their invoice features were not as user friendly or customizable

Review Source

SH

Scott H.  
Principal  
Public Safety  
Used the software for: 6-12 months

### "My favorite business software. And it's FREE"

March 21, 2023

5.0

This software does so much for my billing, time tracking, expense tracking. Love it!

Pros

I love that I can create great looking invoices and include billable expenses (yes, it tracks expenses too). This software does way more than software that I paid for!

Cons

I wish there were unlimited attachments allowed to add to your invoice as some of my vendors require receipts and work-order copies.

Review Source

AU

Alejandro U.  
Media director  
Religious Institutions  
Used the software for: 1-2 years

### "Perfect for a small company"

September 6, 2017

5.0

With a low cost, I can manage my operations, sales and inventory. All in every device.

Pros

This is exactly what I was searching for. An app to do quotes, invoices, inventory, costs. All link together, on the cloud, on every device I have. I use this on the go, in my iPad. I use this on my office with the browser app. All link together. Also you get to manage sales people. I can check who send the quote. My dashboard tells me of accounts that have not paid, and the projected sales for the month. Literally I cannot imagine my operations without it. Easy to set up! logo and also very easy to customize to spanish.

Cons

Probably the lack of customer support. Being a huge company Zoho lacks of easy to find customer support/knowledge, so it is difficult to learn more about what to do with some options on the app.

Review Source

Response from Zoho

October 25, 2017

Hi Alejandro, Thank you for reviewing us. Zoho Invoice provides 24\*5 email, chat and call support. We also have user guide, forums and blogs to help our customers find what they are looking for. You can always send a mail to support@zohoinvoice.com, we would be more than happy to help you.

sA

savio A.  
Partner  
Graphic Design  
Used the software for: 6-12 months

### "Its simple yet powerful enough for small teams"

May 24, 2024

4.0

Its pleasant compared to the other apps that are mostly annoying to use.

Pros

The simplicity and ease of setting up and maintaining invoices.

Cons

The free option is limited, but honestly its enough. Certain gst options are a little tricky but my accountant can handle that.

Review Source

KK

Katerina K.  
Freelancer  
Writing and Editing  
Used the software for: Less than 6 months

### "Zoho has been and still is a Good Company for Freelancers and other types of Marketers effectively"

December 10, 2022

5.0

I had worked for a short while in 2008, had written a few articles for which I was paid automatically on time by setting invoice system online, customizable one. I'd also joined other services, such as automatic sales, but possibly the while I'd involved for digital products was not enough to make for me revenues. I had also written Marketing content for free, just wanted to offer from my knowledge to site in these terms.

Pros

I mostly liked the flexibility of system and possibility of customizable invoices for Freelancers to get paid for their work.

Cons

You just had to see through many details, and check what is most convenient to choose from system practically. Many possibilities however for everyone, not high amounts of upgrades, if one works consistently, one can make much more, then system can be perfectly Okay.

Reason for choosing Zoho Invoice

I was looking that time for something special in the field of Freelancing, write my own articles and got paid in an amazing way, through system of Paypal set automatically, on time,

Review Source

JS

Jasmine S.  
Marketing Consultant  
Management Consulting  
Used the software for: 2+ years

### "Zoho for the win!"

February 28, 2023

5.0

Zoho Invoice is very easy to use and my team loves using it!

Pros

To start off, zoho invoice is fairly priced. It's also visually appealing and very easy to navigate.

Cons

The customer service is something I would love to see the company work on; in order to reach someone, it can be complicated, although they have the chat feature.

Review Source

Ankit B.  
Chief Executive Officer  
  
Used the software for: 1-2 years

### "Very Good Invoicing Software for GST"

April 24, 2018

4.0

Easy Invoicing and Instant Payments options are amazing

Pros

1) Takes into account Frequent Changes in the Taxation system. 2) Its Updated to latest tax rates so billing become easy 3)Able to store Contact for frequent Buyers for easy billing 4)Good for Freelancers as Items can be added very easily

Cons

1) Can be made more robust 2)Internet is Required no offline tool available 3)Sometimes when the site is updating you are unable to create invoices

Review Source

VR

Verified Reviewer  
Founder and CEO at PhraseExpander  
Information Technology and Services  
Used the software for: 2+ years

### "Super simple tool for invoicing"

February 9, 2026

5.0

Pros

The pricing is right and it works very well. I really appreciate how easy it is to set up quotes and invoices.

Cons

I've like more integrations with other payment systems (e.g. Wise). Currently it only integrates with Stripe which is a bit limiting.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing Zoho Invoice

Cheaper and more customizable.

Review Source

Adam O.  
Systems Engineer  
Computer Networking  
Used the software for: 6-12 months

### "Free version has a TON of features, Great Product to purchase in the future!"

April 6, 2023

5.0

Pros

Super simple and easy to use, has 99% of what I need to make all the business stuff happen!

Cons

There's one little thing I wished I could do. I wish I could add a % markup at the end of the invoice for a surcharge instead of calculating it myself and adding it manually.

Review Source

CC

Craig C.  
Designer  
Design  
Used the software for: 1-2 years

### "Satisfied user. "

May 9, 2023

5.0

I've used it for a couple of years now and have liked everything about it. I am not a big user as only a few customers and it is mainly used for a part-time business but that said, the use of it has been seamless and with little complication. Most features have been easy to find and implement as needed.

Pros

Ease of set up and a mobile app. The ability to quickly create invoices and record expenses from either my desktop or my phone was a plus.

Cons

There's nothing I haven't liked about Zoho yet. Ported across all data from my previous Invoice software app.

Review Source

RC

Romina C.  
Segretaria Amministrativa  
Hospitality  
Used the software for: 1-2 years

### "Ottimo strumento per fatturazione elettronica "

November 13, 2023

5.0

Pros

Utilizzo Zoho invoice da parecchio per emettere le fatture elettroniche ai committenti. Devo dire che ha molte funzionalità utili allo scopo ed è molto ben fatto, lo consiglio

Cons

A voler trovare proprio l'unica pecca, non è così intuitivo, specie all'inizio

Review Source

vV

vinay V.  
Partner  
Consumer Goods  
Used the software for: 2+ years

### "A Good Accounting Software"

April 10, 2023

5.0

Pros

I have been using Zoho Invoice for my accounting needs and I am very satisfied with it. It is easy to use, integrates well with my bank and other apps, and provides me with all the features I need to manage my finances.

Cons

I wish they had the option to include a purchase entry for the Zoho Invoice as they have done it for Zoho Books.

Review Source

SC

Shernelle C.  
Director Pharmacist  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great for small businesses & novices"

February 24, 2024

4.0

I like Zoho invoice and hope I can afford it when payments becomes due.

Pros

The easy way it simplifies the most technical accounting jargon for small business owners & novices.

Cons

Not knowing how to customize my invoices to reflect my business address and adding the logo after sending the invoice.

Switched from

[Invoice Maker](https://www.capterra.com/p/247731/Saldo-Apps-Invoice-Maker/)

Free Trial period expired and it took up more space on the cell phone.

Review Source

VR

Verified Reviewer  
Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best Tool for creating invoice "

November 17, 2022

5.0

An amazing tool that saves huge time.

Pros

Easy to useGood templates for tax invoiceWorks best with phone and webAutomation and reminders features are amazingSaves time

Cons

Need some custom editors Cannot change sequence in invoice while adding, will have to delete that line and do it again for correct sequence

Review Source

VR

Verified Reviewer  
Media and Content Developer  
Computer Software  
Used the software for: 6-12 months

### "Great Invoicing Tool Connected to CRM"

September 5, 2019

5.0

Zoho Invoice has, along with the other tools in Zoho Suite, done exactly what we've wanted it to do, and the integration with the other tools makes it invaluable to us. Invoicing along with our services (subscription and otherwise) is essential, and we need a trustworthy tool. This is it.

Pros

It is a simple tool, able to be connected to subscriptions, CRM, and any other Zoho Suite doc. It keeps our customers informed concerning billing, keeping their contact and payment info up to date, and provides a simple and convenient way to adjust everything.

Cons

This software has worked great for us. I will update if any further problems come along, but not so far.

Review Source

Response from Zoho

November 11, 2019

Hey there, Thanks a ton for the review! We are so excited to know you like Zoho - not just the invoicing tool but the entire suite of apps! We wanted to build a powerful ecosystem with the front and back-offices connected. And it's nice to hear it back from our customers. We would love to get in with you to learn more on your success story. I've sent along my contact information and you can shoot me an email if you are interested. Cheers, Harikrishna

MQ

Michael Q.  
Owner - Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Zoho Invoices - Great Resource Fo Small Business Invoicing"

June 5, 2023

5.0

I am very satisfied with this product. I wish I had found it sooner. My life would be a lot easier

Pros

Easy to use and implement, as well as easy for my clients to use

Cons

There are not any significant dislikes I have that would warrant reviewing here

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

Price and Integration

Review Source

AJC

Abel Joshua C.  
Data-Entry Specialist  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "A must Read and A must Have invoicing software"

November 25, 2023

5.0

My experience has been very exciting, upon knowing about this software in my Data-Entry Academy Training I hurriedly check it out, create my account. My Navigation experiences have been very exciting.

Pros

Its cloud-based and friendly user interface.

Cons

Haven't observe any challenge so far, probably as I engage the software daily I will possibly detect grey areas that needs improvements.

Review Source

VR

Verified Reviewer  
CFO  
E-Learning  
Used the software for: 6-12 months

### "Gran solución de facturación gratuita"

August 28, 2023

3.0

Pros

La posibilidad de gestionar la facturación en la nube fácilmente y desde su app.

Cons

No está en español y no permite gestionar la contabilidad

Reason for choosing Zoho Invoice

Por que es gratis

Review Source

JM

Julien M.  
Dev  
Computer Hardware  
Used the software for: Less than 6 months

### "Great software for consultant"

November 14, 2023

5.0

Great! I will be using for as long as it is free and this performant. I might even grow into the Zoho platform for the accounting.

Pros

It works flawlessly for 95% of the work. It keeps track of time and create invoices. It's much simpler then an excel spreadsheet and allow to document hours in case of audit.

Cons

Need to request more projects since the initial limit is often not enough but customer service will do it for free. Also, creating the invoice can't be automated which cost me a few minutes every week but it's still much better then other alternative.

Review Source

WG

Wilson G.  
Metal Framing, wood framing, Drywall, Finish and painting  
Construction  
Used the software for: 1-2 years

### "I like it so much "

October 5, 2023

4.0

Pros

Fast and easy to use and a lot of functions

Cons

I like everything on this app and is not to hard to use it

Review Source

SV

Shashank V.  
MD  
Wholesale  
Used the software for: 1-2 years

### "Best Invoicing solution for small businesses "

May 18, 2023

5.0

Pros

\-- Free -- User friendly -- Lots of customization

Cons

\-- Only few printing option of PDF sizes ( A5, A4, Letter )

Review Source

SKD

Santosh Kumar D.  
Managing director  
Information Technology and Services  
Used the software for: 1-2 years

### "Awesome experience, greatly helpful for growing organizations"

May 29, 2023

5.0

Invoices and payments processing is streamlined in the org

Pros

I love the way the information is presented in dashboards that gives a quick summary of Invoice ageing so that we know where to focus for follow-up with the customers. Its very easy to use and all the required reports can be fetched effortlessly. Thank you ZOHO. Go a long way!!

Cons

Everything is good. There is nothing really that I loved the least

Review Source

VK

Vishal K.  
Garment Manufacturer  
Textiles  
Used the software for: 6-12 months

### "Very Useful For may business"

December 19, 2023

5.0

Pros

Top Expances Report ,invoices,track report,Reminder

Cons

Top Expances Report ,invoices,track report,Reminder

Review Source

VR

Verified Reviewer  
Vice President - Growth  
Internet  
Used the software for: 1-2 years

### "Perfect invoicing tool for startups and SMEs"

October 4, 2018

5.0

Pros

Easy to learn and use, they understand the tax complications well. Can easily deal with clients across the globe leveraging zoho. Also, it fits small business requirements well through it's pricing plan.

Cons

The API documentation could be better, though they have a good customer support backing, so didn't face a lot of issues. Archinving system could be better too.

Review Source

BA

Brandi A.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Zoho Invoice"

July 17, 2023

4.0

My overall experience with Zoho Invoice is good. It is reliable and easy to use.

Pros

The features that I like most and use the most on Zoho Invoice are the general ledger and the online accounting.

Cons

The features that I like least about Zoho Invoice is the cost. I use all of Zoho products so it is easier for me to use this product put the cost is a little much.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Because my work situation changed and I switched to all Zoho products.

Review Source

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