# Page 16 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 376-400 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PG

Pablo G.  
Ceo  
International Trade and Development  
Used the software for: 2+ years

### "8 años con zoho invoice"

June 20, 2023

5.0

Elaborar facturas de forma rápida e intuitiva y envío de las facturas a los clientes por email.

Pros

intuitivo, integrado con zoho CRM, envía automáticamente las facturas a los clientes

Cons

La personalización de las plantillas y las opciones de envío de copia de los emails.

Reason for choosing Zoho Invoice

Se integra con Zoho CRM, precio económico.

Review Source

RT

Ryan T.  
Software Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Free"

October 20, 2022

5.0

Excellent experience once figured out the smal caveats in designing invoices.

Pros

Free and unbeatable with credit card integration for online payments.

Cons

Date column limitation and invoice customization.

Switched from

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)

Pricing and integration with my existing Zoho suite.

Review Source

Nisa C.  
Director  
Translation and Localization  
Used the software for: 1-2 years

### "Happy to have it"

March 18, 2023

5.0

Pros

its practical, affordable and easy to use.

Cons

Some features might be easier to find in the settings

Review Source

EL

Evan L.  
Quality Manager  
Program Development  
Used the software for: 2+ years

### "Zoho Invoice Review"

February 19, 2019

5.0

Zoho is fantastic! It's quick and easy to use. Zoho helps for me to keep track of all my submitted invoices, expenses, bills, and payments. This is incredibly useful for when it's time for tax season to roll around. If you want peace of mind, solidarity, and consistency, then Zoho is something that I would highly recommend to anyone!

Pros

I enjoy how Zoho gives me the ability to format my invoices professionally. Zoho does a great job at providing properly structured invoices for business; which, I thought is fantastic! Zoho sends invoice emails on your behalf and also helps you to keep track of all the invoices submitted!

Cons

There isn't anything that I don't like about Zoho, honestly. Zoho does a fantastic job of giving you a brief tutorial; which, generally helps for you get a good understanding of how the software works.

Review Source

AS

Aryan S.  
PHOTOGRAPHER  
Photography  
Used the software for: 6-12 months

### "Thank you for supporting my small business."

June 19, 2023

5.0

beautiful

Pros

Dear Zoho,As a small business its very difficult to pay for software to manage invoices. the product is very good no complaints. I wish it stays free forever still a life saving for us.

Cons

if possible if Zoho can create gst summary, if you don't file it from Zoho it wont show you of next month. i do it manually but wish to see it every month.

Review Source

RN

Rico N.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Zoho Invoice the best Free Invoicing Software"

May 5, 2023

4.0

Pros

Great features keeps track of all your invoices and makes Job easy.

Cons

Difficult to edit company details. Wanted to add more information to company profile was deficult

Review Source

SS

Shivneel S.  
founder  
Information Technology and Services  
Used the software for: 2+ years

### "I Like Zoho"

March 19, 2023

5.0

Pros

It is free for small business and easy to use UI

Cons

only 5 contacts we can add in zoho invoice

Review Source

JD

JD D.  
Accounts Controller  
Medical Practice  
Used the software for: Less than 6 months

### "Zoho Invoice Review"

February 15, 2021

4.0

It would be benificial to be able to add a banking details section to the invoices and estimates. Currently you are able to insert it into the notes but would be much easier to be able to link it to a section that allows you to sellect from a drop down section.

Pros

Currently using the project as an assistance with setup of invoices for my personal webdesigning bussiness. The interface is extreamly easy to understand and use. I esspcialy foudn the software very userfriendly and doing exactly what it needs to. Being able to incoporate the information and generate Invoices and Estimates and also keep track of the bissiness cashflow is eaxtreally helpful.

Cons

The softward does take a little playing arround with to see where everything is and for those not technological inclind it will take some use.

Review Source

Response from Zoho

April 14, 2021

Hi there, Thank you so much for taking the time to review Zoho Invoice, and we're glad to know it helps you have more control over your business cashflow. With regards to your requirement on displaying the bank details, I understand the 'Customer Notes' might not be appropriate for it. But, Zoho Invoice provides a dedicated space to enter your bank details in the template settings. You can learn more about it here: https://www.zoho.com/invoice/kb/invoices/add-bank-details-to-invoices.html Kindly try this once and drop an email to support\[at\]zohoinvoice\[dot\]com for any further assistance. We'd love to help! Cheers, Harikrishna

VR

Verified Reviewer  
chief software developer  
Computer Software  
Used the software for: Less than 6 months

### "Zoho Invoice is the best billing option for small business."

March 28, 2019

4.0

I am really satisfied with his product. It saved my time a lot. For invoice generation, you don't have to worry much about template, tax calculation etc... Also in a very cost effecting method.This is the best option for small and medium companies for invoice generation. Thank you team for a perfect product for invoice generation.

Pros

I have been using this product for the last 6 months. Since I am working in small company, invoice generation and billing is a majour issue. And zoho invoice is the best solution for that. It is very easy to use.You can generate and send invoices very easily. The best part is the templates. You can select a template and all you have is to edit your company logo and content. This makes your invoice professional. Also the pricing scheme is attractive. Overall I love this software.

Cons

I will say this is a perfect software for invoice generation.I didn't find much drawbacks with this product. Still for a person with out much knowledge in accounting may find it difficult for the first time. But once you start using this product, it will be easy to use.

Review Source

BM

Busi M.  
Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Best thing ever!"

May 17, 2023

5.0

Amazing

Pros

A friend recommended it to me, I was skeptical at the beginning but I decided to give it a try. It is the best thing I ever used in my small business.

Cons

Customizing invoices options are limited. If you can let us do the templates our way and and not limit columns.

Review Source

ZAiN R.  
Web Designer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Nothing beats free(ish)!"

December 12, 2022

4.0

Easily accept paymentsPortrays my business professionally.

Pros

Mature software that is polished and does what it says on the "box"

Cons

Payment fees could be cheaper compared to other paid offerings. In the long-term other offerings work out cheaper.

Review Source

Shoeb Iqbal K.  
Founder  
Design  
Used the software for: 1-2 years

### "Amazing Software"

July 13, 2023

5.0

Pros

Nothing wrong I can say about it. Has been my go-to software for invoicing.

Cons

Nothing at all, I have zero qualms about it.

Review Source

JN

Justin N.  
Admin  
Construction  
Used the software for: I used a free trial

### "Nothing different than other software"

October 23, 2019

4.0

The best part of the software is definitely the front facing client portal. This helps us keep clients informed. We may roll this back out in the future due to this feature.

Pros

Zoho is a solid piece of software. Love that they have a client portal! Clients can login and see their amount due on a project and make payments. They can accept estimates and change orders and pay immediately. This helps us get our money fast!

Cons

We ended up choosing Freshbooks, but only because Freshbooks was more intuitive. This is a great software for anyone that doesn't like Freshbooks.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

Response from Zoho

October 28, 2019

Dear Justin, Thanks for reviewing us. We are happy to know that you liked the client portal that Zoho Invoice offers. However, it's unfortunate for us that you chose to leave. If you can spare a few minutes and drop an email to support@zohoinvoice.com, we could know more details on the reasons behind your decision. We would love to have you with us! Regards, Harikrishna The Zoho Invoice team

Steve C.  
Owner  
Marketing and Advertising  
Used the software for:

### "Zoho Invoice Terrible Customer Service"

July 15, 2014

2.0

The software itself works fine, however I have had 2 incidents in the past year and the customer service or lack there of is terrible. If you can reach a human being, they are based in India and are not able to help trouble shoot the issue. They take your info and pass it on to the development team and tell you that someone will contact in the next day or so. I would highly suggest looking for a different service

Pros

Price is competitive, easy invoicing

Cons

Lack of any real customer service India base and they do not fully staff during US business hours

Review Source

Response from Zoho

July 16, 2014

Dear Steve, We sincerely apologize for the inconvenience caused. To ensure that our customers get proper and immediate response, we have a dedicated support team that works round the clock (Mon-Fri, including US hours). The login issue you experienced is unique and had to be handled by the technical team. We have sorted this out and one of our support people will get in touch with you through email or phone. We can assure you this will never happen again. Regards, Harish Zoho Invoice Team

IF

Isabelle F.  
manager  
Apparel & Fashion  
Used the software for: 2+ years

### "AWESOME especially if you have the free option!"

January 22, 2024

5.0

Pros

You can use it for free if you don't have to record so many different clients. The program is easy to use, looks professional and can be customized to your esthetic pretty well.

Cons

Nobody likes to pay... but as your company grows you pay which make sense to me. But it COULD be free all the way! ;)

Review Source

JD

John D.  
Managing director  
Automotive  
Used the software for: Less than 6 months

### "zoho invoicing is awesome"

June 15, 2023

5.0

Pros

i like that i can use it on my mobile and in my office its easy to use

Cons

theres nothing atm that i dislike about it

Review Source

RP

Rahul P.  
Engineer  
Accounting  
Used the software for: 6-12 months

### "For individual user"

March 23, 2023

5.0

Over all experience is best till now.

Pros

Project/task management with time tracking. and automatic generating invoices

Cons

GST tax feature needs to add customer-wise. like I have 5 customers but only 2 clients are in GST criteria.

Reason for choosing Zoho Invoice

I have started zoho for test purposes only but now I permanently moved here. I hope this tool will be free for use like small vendors.

Review Source

Wayne V.  
Owner - Online Business Developer  
  
Used the software for: 2+ years

### "8 years using the FREE version for invoice my small group of clients. Outstanding value!"

December 15, 2017

4.0

Cost-effective (read free) way to start invoicing clients.

Pros

It is cloud-based, initial startup account is FREE forever, I can set up reminders to automatically chase up my clients. Upgrading is straightforward and not too expensive

Cons

Initial setup of and customisation of the invoices was tedious and not as super-flexible as I would have preferred.

Review Source

RaMona F.  
OWNER  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "one Woman small business LOVES!"

February 21, 2023

5.0

great

Pros

EASE. I am a senior starting a business. Zoho is easy tol earn.

Cons

price and time it took to reach customer service to add additional app

Alternatives considered

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)

Review Source

VR

Verified Reviewer  
Owner  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Best online invoicing system"

March 18, 2023

5.0

Pros

I love that Zoho invoice has a mobile app, not only can I invoice on the go, but I can capture expenses too.

Cons

I don't really have anything I don't like about Zoho invoice

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

Best user support

Review Source

NT

Nitin T.  
founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Must try invoice software!"

November 28, 2016

4.0

if your looking for an easy to use invoice software , with less jargon , great reports and slick billing you landed in the right place. Great billing software for professionals and small biz. Easy billing , saves your client contacts and billing history , good stationery options , even reminds customers for your payments-time n again!

Pros

Ease to understand , easy to use. don't need an accountant - replace him partially for small set ups. reminds customers for payments. can look your expenses and reports in easy to understand fashion

Cons

its not an accounting software! its only for billing and expense accounting. remember that!

Review Source

AR

Agnel R.  
Digital Marketing Consultant  
Graphic Design  
Used the software for: Less than 6 months

### "Efficient Invoicing and Payment Tracking with Zoho: A Free Solution for Boosting Sales Revenue"

April 3, 2023

5.0

Pros

We are extremely satisfied with the invoicing feature provided by Zoho. It enables us to monitor our clients' orders and set up recurring payments with reminders, which ultimately boosts our sales revenue. Additionally, we are delighted that this valuable service comes at no cost.

Cons

The recurring billing and payment reminder features in Zoho have brought me a great deal of satisfaction.

Review Source

AV

Avana V.  
Creative Directo  
Graphic Design  
Used the software for: 1-2 years

### "Zoho Invoices helped me get organised!"

November 25, 2016

4.0

As a graphic designer and custom tshirt maker , I operated my business for two years prior and being a one-woman-show, keeping records, getting payments and communicating with all my clients was very tedious. Zoho invoices has made all of these a breeze! Creating invoices really couldn't be any faster and I love how everything can be customised to fit my brand. The mobile app helps me manage my business on the go. My clients have commented on how organised and professional my business has gotten and I couldn't agree more! Highly recommend

Pros

1\. the mobile app 2. The customisable templates 3. User Interface 4. Client portal 5. the dashboard that shows income

Cons

1\. There's no bulk mail option to send newsletters 2. I cant have different notes for different templates. I have to keep making minor edits everytime

Review Source

GB

Grant B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "GrantBthePT invoicing review"

March 19, 2023

5.0

It has been an excellent addition to my business.Very happy with support and customer service experience

Pros

Almost everything.The fact that it’s all in oneplace

Cons

There is nothing that I can think of currently that I don’t like about the software

Review Source

EW

Edricks W.  
Manger  
Fund-Raising  
Used the software for: 6-12 months

### "Zoho iv"

September 25, 2023

5.0

Easy to send invoice through mails.

Pros

Zoho invoice is free to create a invoice and also invoice can be sent

Cons

Easy to save to invoice in pdf and also print

Review Source

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