# Page 17 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

[View alternatives](https://www.capterra.com/p/163114/Zoho-Invoice/alternatives/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 401-425 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Martha C.  
Publisher  
Media Production  
Used the software for: Less than 6 months

### "Free version does everything I need and probably more"

May 16, 2023

5.0

Quicken basically requires an accounting degree.

Pros

It was very easy to set up separate 'accounts' for freelance work under my d/b/a and individual name. Invoices are emailed straight from Zoho and copied to my email. It tracks aging, and it's ridiculously easy to enter payments.

Cons

I haven't found anything I don't like yet.

Reason for choosing Zoho Invoice

I read reviews in respected magazines and it came on top most often in the journals I researched.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Quicken is too cumbersome for the limited need I have.

Review Source

Romain O.  
consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent platform"

June 24, 2022

4.0

Pros

User-friendly platform that is easy to use and very efficient and rather simple I think.

Cons

I have no negative opinions about the platform.

Review Source

VR

Verified Reviewer  
Company Secretary  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Review"

April 25, 2023

5.0

Pros

Product is good, ive tried it specifically

Cons

Too many prompts and features that are unexplainable

Review Source

Shawn C. R.  
Director, Analytics Enablement  
Marketing and Advertising  
Used the software for: 2+ years

### "The perfect small business invoicing solution"

October 5, 2018

5.0

Pros

Very customizable, covers all the features I need as a small business owner without going overboard. Invoices looks great. Timesheets and reports help keep things on track.

Cons

Interface can be a little clunky at times and integrations with other Zoho products don't always work as expected.

Review Source

VR

Verified Reviewer  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Affordable Invoicing Software"

May 21, 2019

5.0

Love the ease of use, my clientele is able to pay their invoices easily and I always get my money.

Pros

Zoho Invoice supports multiple payment gateways and is very easy to use. They have telephone support when you have questions and are always prompt and courteous.

Cons

I do not have any issues with this software. Does what it claims at an affordable price

Review Source

MT

Michael T.  
Creative Director  
Design  
Used the software for: 6-12 months

### "Perfect for my needs"

October 2, 2023

5.0

Pros

Easy to set up, easy to use, reliable and effective. Zoho provides a complete solution for my needs with regards to invoicing clients.

Cons

Everything about it is fantastic - I literally can't name a single"con".

Review Source

AM

Arianna M.  
Segretaria Contabile  
Hospitality  
Used the software for: 6-12 months

### "Consigliato"

December 12, 2023

5.0

Pros

Zoho Invoice è uno strumento facile e potente per la gestione della contabilità, lo consiglio

Cons

Non ho dato le 10 stelle per la difficoltà di utilizzo in alcuni casi

Review Source

Sergio A.  
Director  
Computer Software  
Used the software for: 1-2 years

### "Good for freelancers"

June 14, 2023

5.0

Pros

It's Free and easy to use. It has all features needed for freelancer like design of invoice, templates, tracking, etc.

Cons

I do not have much experience with other software for invoicing

Reason for choosing Zoho Invoice

It's free and have all I need

Review Source

RP

Ravindra P.  
Unit Head  
Consumer Electronics  
Used the software for: 6-12 months

### "Very good for Small Business"

November 25, 2016

5.0

Overall happy with Zoho Invoice. It has all the basic functionalities needed to run a small business. Reports and dashboard interface is great. Payment remainders and automation is excellent. It has made my life easy. Work needed: The only thing lacking is vendor management instead of expense management. Customer side is great. Work needed on Supplier side i.e creation of PO's, receipt of material, expense entry and then payment to the supplier. Every expense can be treated as taken from the supplier. For Ex: Rent, salary, stationaries etc. That way the incoming funds and outgoing funds can be tracked easily inturn profit and loss can be tracked monthly and there will be clear picture of the organization. One more feature I expect in future is --> Every business has to file taxes every month or quarter(VAT, ST etc). If you can implement a feature where on clicking a button, the software can generate the whole report along with invoices, expenses, tax details etc through which one can easily file taxes, then it will be a added advantage.

Review Source

VR

Verified Reviewer  
Vice President - Sales & Client Services  
Music  
Used the software for: 2+ years

### "One of the most underatted Invoicing platform!"

February 8, 2020

4.0

Great. Been using it for 7 years now! I guess the best invoicing platform available out there today!

Pros

It's got everything a company might require when it comes to invoicing. Especially the way they adapted to the GST tax slab that was introduced in India.

Cons

Old school UI. For a platform in 2020, there's a lot of room for improvement when it comes to UI.

Review Source

Response from Zoho

February 29, 2020

Hi there, Thank you so much for taking the time to review! It's great to know that you trust Zoho Invoice for about 7 years and we are privileged to have you with us :) Regarding the UI, I would love to know your ideas/suggestions! Please feel free to drop an email to support@zohoinvoice.com. We look forward to hear from you. Cheers, Harikrishna The Zoho Invoice Team

DB

Dino B.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Best invoicing app"

April 1, 2023

5.0

Pros

Overall great experience with the product. Always available, does the job. When you need help you get great customer support

Cons

Nothing to complain really. Overall great

Review Source

Claire C.  
B2B Freelance Case Study, White Paper and Blog Post Writer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Free version is still tops"

March 22, 2023

5.0

Pros

I am using the free version until I grow, and it is still really great. It satisfies my needs completely and makes me look professional.

Cons

Can't think of anything. I am happy with all the functionality.

Reason for choosing Zoho Invoice

It provided all I needed in the free version.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave could no longer accommodate South African users.

Review Source

LM

LaReine M.  
Sales Rep  
Retail  
Used the software for: Less than 6 months

### "So happy"

July 26, 2023

5.0

Pros

As a creative person, Zoho is super easy to use, very straight forward, and I love the colours! It makes admin fun! Very user friendly!

Cons

nothing yet, I haven't used it to its full potential yet. Not sure if it has a newsletter function, but that is something I would like to use instead of using an outside service provider.

Review Source

PC

Paul C.  
AGENT  
Real Estate  
Used the software for: 6-12 months

### "Zoho invoice"

March 17, 2023

5.0

Pros

invoicing and billing, history of payment and invoices

Cons

tax report should any apply to the paid invoices not all invoices

Review Source

SS

Sue S.  
Director  
Investment Management  
Used the software for: 6-12 months

### "Funtional product"

May 2, 2024

5.0

Pros

needed an inexpensive invoicing option to generate small quantity of monthly invoices.

Cons

the MFA was very complicated and didn't seem to work. had to have it re-set

Review Source

Breno C.  
Software Engineer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Perfect for what I need"

March 20, 2023

5.0

Pros

\- Good interface and UX, it's easy to create invoices- Cloning previous invoices is pretty handy- I like that it also sends the invoice via email

Cons

There are two places that is possible add file attachments to the invoice, in one of them the attachments are not sent via email. I find this confusing.

Review Source

SS

Saugat S.  
CEO  
Education Management  
Used the software for: 1-2 years

### "An Enormous Platform"

July 19, 2020

5.0

My overall experience with Zoho has been amazing. The best I like about Zoho is their amazing customet service. They are very quick and always at our service. Im thankful to Zoho for being our marketing platform too.

Pros

I have been using Zoho since the inception of my organization. The customer care is exceptional and they are always ready to assist you. The best thing about Zoho Invoice is that you are always on track of the payments made by your client and it is very easy to update and inform too. There are enough templates that we can manage or custom made as per our preference. Im fully satisfied with Zoho.

Cons

One feature that bothers me is to update a logo on the invoice. Maybe that's something that Im yet to learn bit Zoho and its multiple platforms has made it so easy for our financing and documenting process.

Review Source

Response from Zoho

October 23, 2020

Hi Saugat, Thank you so much for taking your time to leave us a detailed review! We're pleased to know your experience with our customer success team. Regarding updating your logo on invoices, the process is pretty straightforward You just have to update it once under Settings > Organisation Profile, and that's it. Feel free to reach out to us at support\[at\]zohoinvoice\[dot\]com, we can schedule a call and help you on this. Cheers, Harikrishna The Zoho Invoice Team

SV

Sasi V.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "The right Invoicing tool that serves the purpose"

July 31, 2023

5.0

Exceptional product.

Pros

I needed a proper invoicing tool that covered all my needs like a recurring, time bound, covering expenses and directing them as billable in invoices to concerned clients. Zoho simply did the job i m quite happy with this.

Cons

Nothing to complain since it solved all my problems i had with earlier invoicing tools

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks shut down in India also it was difficult to use

Review Source

MB

Matías B.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Cheap and Simple with powerful integration"

March 27, 2019

5.0

Moved away from OpenERP due to comlpexity for my small business and the recurring invoicing works great, helped me solved lots of issues.

Pros

For the last 4 years, I've been using Zoho for my small business and it has been a really good decision, is very simple and recurring invoicing works perfectly. I even had to adapt it to comply with local electronic invoicing requirements using the scripting/webhooks they have, its very powerful and the support team helped a lot.

Cons

Coming from open source apps I miss the endless customization options I have, even simple layout changes to the invoice are really hard or impossible to do, but its really cheap so I can't complain.

Review Source

VR

Verified Reviewer  
CSR  
Consumer Services  
Used the software for: Less than 6 months

### "Zoho Invoice Best Free Tool by far"

March 31, 2023

5.0

Pros

One of the most significant advantages of Zoho Invoice is its user-friendly interface, making it easy to navigate for users who are new to invoicing software. The platform is customizable, allowing users to set up templates and customize their invoices to fit their branding. Additionally, Zoho Invoice offers a variety of payment options, including credit card and PayPal integration, making it easy for clients to pay their invoices online.

Cons

Since I am new to using this tool , I can 't find any Cons right now

Review Source

MD

Milin D.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Zoho Invoice - Back bone"

March 18, 2023

5.0

Fantastic

Pros

The zoho invoice is backbone of any SMBs.

Cons

Ease of usage is something that you would fall in for.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Using Free Trial Feature"

September 11, 2019

5.0

Apart from its weakness, I highly recommend it for your business use due to the comprehensive data and report provided from its platform.

Pros

Even for using its free trial, I think it is helps you effortlessly on creating invoices for your clients. Simple design and easy-to-use. It can also be used to track expenses and recurring invoices. Very details so you can almost track many metrics needed.

Cons

Since its provide you with profound data needed, too many details you need to provide as well, which takes some of your dedication to fill the blanks there. In case you in a rush, I recommend you to provide the data way before you really using it.

Review Source

Response from Zoho

November 11, 2019

Hi there, Thanks for the review! We are glad that you use Zoho Invoice for invoicing and tracking expenses. As you've explained, if the customer and product information are set up for one time (which can also be done via the CSV/XLS import), creating invoices is just a matter of a few clicks. If you have any questions or feedback, you can always reach out to support@zohoinvoice.com Regards, Harikrishna

GJ

Gregor J.  
Employee  
Computer Software  
Used the software for: 1-2 years

### "Zoho Invoice is great!"

November 25, 2016

5.0

We tried many other solutions, but Zoho Invoice is most suitable to us. We like function Recurring Invoices which save us much time, as we send few 100 invoices per month. Create a new invoices is quick and easy. Also, using Reports give us great insight on how our business is doing. Zoho Invoice really is right decision. We recommend!

Pros

\- recurring invoices - invoice/email templates - reports - reminders

Cons

We have a law that requests that all invoices has to be send to our country (TAX department). Thats why we cant use Zoho Invoice for cash transactions, only for wire/bank transactions. I would \*really\* love if we could somehow connect Zoho Invoice with FURS (http://www.fu.gov.si/en/)

Review Source

RB

Robert B.  
Regional Finance & Accounting Director  
Retail  
Used the software for: 6-12 months

### "Free version is great for occasional or low-volume invoicing"

May 2, 2023

5.0

Great experience. Very good value.

Pros

I liked that all necessary features are available, including but not limited to having various tax amounts, recording payments and giving accurate statements to suppliers, etc.

Cons

I would have actually preferred to pay a bit more and have even more functionality & certainty about what will happen to my invoices, e.g. possibility to switch off auto deactivation

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Reason for choosing Zoho Invoice

Very easy set-up und templates

Review Source

Simeon A.  
Team Lead  
Computer Hardware  
Used the software for: Less than 6 months

### "Easy to use"

July 6, 2023

5.0

Pros

Ability to create an invoice on the go and the invoice history functionalities

Cons

I cannot think of any for now. Every function(s) i needed are been provided for.

Review Source

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