# Page 17 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 401-425 of 822 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Steve C.  
Owner  
Marketing and Advertising  
Used the software for:

### "Zoho Invoice Terrible Customer Service"

July 15, 2014

2.0

The software itself works fine, however I have had 2 incidents in the past year and the customer service or lack there of is terrible. If you can reach a human being, they are based in India and are not able to help trouble shoot the issue. They take your info and pass it on to the development team and tell you that someone will contact in the next day or so. I would highly suggest looking for a different service

Pros

Price is competitive, easy invoicing

Cons

Lack of any real customer service India base and they do not fully staff during US business hours

Review Source

Response from Zoho

July 16, 2014

Dear Steve, We sincerely apologize for the inconvenience caused. To ensure that our customers get proper and immediate response, we have a dedicated support team that works round the clock (Mon-Fri, including US hours). The login issue you experienced is unique and had to be handled by the technical team. We have sorted this out and one of our support people will get in touch with you through email or phone. We can assure you this will never happen again. Regards, Harish Zoho Invoice Team

IF

Isabelle F.  
manager  
Apparel & Fashion  
Used the software for: 2+ years

### "AWESOME especially if you have the free option!"

January 22, 2024

5.0

Pros

You can use it for free if you don't have to record so many different clients. The program is easy to use, looks professional and can be customized to your esthetic pretty well.

Cons

Nobody likes to pay... but as your company grows you pay which make sense to me. But it COULD be free all the way! ;)

Review Source

JD

John D.  
Managing director  
Automotive  
Used the software for: Less than 6 months

### "zoho invoicing is awesome"

June 15, 2023

5.0

Pros

i like that i can use it on my mobile and in my office its easy to use

Cons

theres nothing atm that i dislike about it

Review Source

RP

Rahul P.  
Engineer  
Accounting  
Used the software for: 6-12 months

### "For individual user"

March 23, 2023

5.0

Over all experience is best till now.

Pros

Project/task management with time tracking. and automatic generating invoices

Cons

GST tax feature needs to add customer-wise. like I have 5 customers but only 2 clients are in GST criteria.

Reason for choosing Zoho Invoice

I have started zoho for test purposes only but now I permanently moved here. I hope this tool will be free for use like small vendors.

Review Source

Wayne V.  
Owner - Online Business Developer  
  
Used the software for: 2+ years

### "8 years using the FREE version for invoice my small group of clients. Outstanding value!"

December 15, 2017

4.0

Cost-effective (read free) way to start invoicing clients.

Pros

It is cloud-based, initial startup account is FREE forever, I can set up reminders to automatically chase up my clients. Upgrading is straightforward and not too expensive

Cons

Initial setup of and customisation of the invoices was tedious and not as super-flexible as I would have preferred.

Review Source

RaMona F.  
OWNER  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "one Woman small business LOVES!"

February 21, 2023

5.0

great

Pros

EASE. I am a senior starting a business. Zoho is easy tol earn.

Cons

price and time it took to reach customer service to add additional app

Alternatives considered

[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/)

Review Source

VR

Verified Reviewer  
Owner  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Best online invoicing system"

March 18, 2023

5.0

Pros

I love that Zoho invoice has a mobile app, not only can I invoice on the go, but I can capture expenses too.

Cons

I don't really have anything I don't like about Zoho invoice

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

Best user support

Review Source

NT

Nitin T.  
founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Must try invoice software!"

November 28, 2016

4.0

if your looking for an easy to use invoice software , with less jargon , great reports and slick billing you landed in the right place. Great billing software for professionals and small biz. Easy billing , saves your client contacts and billing history , good stationery options , even reminds customers for your payments-time n again!

Pros

Ease to understand , easy to use. don't need an accountant - replace him partially for small set ups. reminds customers for payments. can look your expenses and reports in easy to understand fashion

Cons

its not an accounting software! its only for billing and expense accounting. remember that!

Review Source

AR

Agnel R.  
Digital Marketing Consultant  
Graphic Design  
Used the software for: Less than 6 months

### "Efficient Invoicing and Payment Tracking with Zoho: A Free Solution for Boosting Sales Revenue"

April 3, 2023

5.0

Pros

We are extremely satisfied with the invoicing feature provided by Zoho. It enables us to monitor our clients' orders and set up recurring payments with reminders, which ultimately boosts our sales revenue. Additionally, we are delighted that this valuable service comes at no cost.

Cons

The recurring billing and payment reminder features in Zoho have brought me a great deal of satisfaction.

Review Source

AV

Avana V.  
Creative Directo  
Graphic Design  
Used the software for: 1-2 years

### "Zoho Invoices helped me get organised!"

November 25, 2016

4.0

As a graphic designer and custom tshirt maker , I operated my business for two years prior and being a one-woman-show, keeping records, getting payments and communicating with all my clients was very tedious. Zoho invoices has made all of these a breeze! Creating invoices really couldn't be any faster and I love how everything can be customised to fit my brand. The mobile app helps me manage my business on the go. My clients have commented on how organised and professional my business has gotten and I couldn't agree more! Highly recommend

Pros

1\. the mobile app 2. The customisable templates 3. User Interface 4. Client portal 5. the dashboard that shows income

Cons

1\. There's no bulk mail option to send newsletters 2. I cant have different notes for different templates. I have to keep making minor edits everytime

Review Source

GB

Grant B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "GrantBthePT invoicing review"

March 19, 2023

5.0

It has been an excellent addition to my business.Very happy with support and customer service experience

Pros

Almost everything.The fact that it’s all in oneplace

Cons

There is nothing that I can think of currently that I don’t like about the software

Review Source

EW

Edricks W.  
Manger  
Fund-Raising  
Used the software for: 6-12 months

### "Zoho iv"

September 25, 2023

5.0

Easy to send invoice through mails.

Pros

Zoho invoice is free to create a invoice and also invoice can be sent

Cons

Easy to save to invoice in pdf and also print

Review Source

MC

Martha C.  
Publisher  
Media Production  
Used the software for: Less than 6 months

### "Free version does everything I need and probably more"

May 16, 2023

5.0

Quicken basically requires an accounting degree.

Pros

It was very easy to set up separate 'accounts' for freelance work under my d/b/a and individual name. Invoices are emailed straight from Zoho and copied to my email. It tracks aging, and it's ridiculously easy to enter payments.

Cons

I haven't found anything I don't like yet.

Reason for choosing Zoho Invoice

I read reviews in respected magazines and it came on top most often in the journals I researched.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

Quicken is too cumbersome for the limited need I have.

Review Source

Romain O.  
consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Excellent platform"

June 24, 2022

4.0

Pros

User-friendly platform that is easy to use and very efficient and rather simple I think.

Cons

I have no negative opinions about the platform.

Review Source

VR

Verified Reviewer  
Company Secretary  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Review"

April 25, 2023

5.0

Pros

Product is good, ive tried it specifically

Cons

Too many prompts and features that are unexplainable

Review Source

Shawn C. R.  
Director, Analytics Enablement  
Marketing and Advertising  
Used the software for: 2+ years

### "The perfect small business invoicing solution"

October 5, 2018

5.0

Pros

Very customizable, covers all the features I need as a small business owner without going overboard. Invoices looks great. Timesheets and reports help keep things on track.

Cons

Interface can be a little clunky at times and integrations with other Zoho products don't always work as expected.

Review Source

VR

Verified Reviewer  
President  
Marketing and Advertising  
Used the software for: 2+ years

### "Affordable Invoicing Software"

May 21, 2019

5.0

Love the ease of use, my clientele is able to pay their invoices easily and I always get my money.

Pros

Zoho Invoice supports multiple payment gateways and is very easy to use. They have telephone support when you have questions and are always prompt and courteous.

Cons

I do not have any issues with this software. Does what it claims at an affordable price

Review Source

MT

Michael T.  
Creative Director  
Design  
Used the software for: 6-12 months

### "Perfect for my needs"

October 2, 2023

5.0

Pros

Easy to set up, easy to use, reliable and effective. Zoho provides a complete solution for my needs with regards to invoicing clients.

Cons

Everything about it is fantastic - I literally can't name a single"con".

Review Source

AM

Arianna M.  
Segretaria Contabile  
Hospitality  
Used the software for: 6-12 months

### "Consigliato"

December 12, 2023

5.0

Pros

Zoho Invoice è uno strumento facile e potente per la gestione della contabilità, lo consiglio

Cons

Non ho dato le 10 stelle per la difficoltà di utilizzo in alcuni casi

Review Source

Sergio A.  
Director  
Computer Software  
Used the software for: 1-2 years

### "Good for freelancers"

June 14, 2023

5.0

Pros

It's Free and easy to use. It has all features needed for freelancer like design of invoice, templates, tracking, etc.

Cons

I do not have much experience with other software for invoicing

Reason for choosing Zoho Invoice

It's free and have all I need

Review Source

RP

Ravindra P.  
Unit Head  
Consumer Electronics  
Used the software for: 6-12 months

### "Very good for Small Business"

November 25, 2016

5.0

Overall happy with Zoho Invoice. It has all the basic functionalities needed to run a small business. Reports and dashboard interface is great. Payment remainders and automation is excellent. It has made my life easy. Work needed: The only thing lacking is vendor management instead of expense management. Customer side is great. Work needed on Supplier side i.e creation of PO's, receipt of material, expense entry and then payment to the supplier. Every expense can be treated as taken from the supplier. For Ex: Rent, salary, stationaries etc. That way the incoming funds and outgoing funds can be tracked easily inturn profit and loss can be tracked monthly and there will be clear picture of the organization. One more feature I expect in future is --> Every business has to file taxes every month or quarter(VAT, ST etc). If you can implement a feature where on clicking a button, the software can generate the whole report along with invoices, expenses, tax details etc through which one can easily file taxes, then it will be a added advantage.

Review Source

VR

Verified Reviewer  
Vice President - Sales & Client Services  
Music  
Used the software for: 2+ years

### "One of the most underatted Invoicing platform!"

February 8, 2020

4.0

Great. Been using it for 7 years now! I guess the best invoicing platform available out there today!

Pros

It's got everything a company might require when it comes to invoicing. Especially the way they adapted to the GST tax slab that was introduced in India.

Cons

Old school UI. For a platform in 2020, there's a lot of room for improvement when it comes to UI.

Review Source

Response from Zoho

February 29, 2020

Hi there, Thank you so much for taking the time to review! It's great to know that you trust Zoho Invoice for about 7 years and we are privileged to have you with us :) Regarding the UI, I would love to know your ideas/suggestions! Please feel free to drop an email to support@zohoinvoice.com. We look forward to hear from you. Cheers, Harikrishna The Zoho Invoice Team

DB

Dino B.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Best invoicing app"

April 1, 2023

5.0

Pros

Overall great experience with the product. Always available, does the job. When you need help you get great customer support

Cons

Nothing to complain really. Overall great

Review Source

Claire C.  
B2B Freelance Case Study, White Paper and Blog Post Writer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Free version is still tops"

March 22, 2023

5.0

Pros

I am using the free version until I grow, and it is still really great. It satisfies my needs completely and makes me look professional.

Cons

Can't think of anything. I am happy with all the functionality.

Reason for choosing Zoho Invoice

It provided all I needed in the free version.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave could no longer accommodate South African users.

Review Source

LM

LaReine M.  
Sales Rep  
Retail  
Used the software for: Less than 6 months

### "So happy"

July 26, 2023

5.0

Pros

As a creative person, Zoho is super easy to use, very straight forward, and I love the colours! It makes admin fun! Very user friendly!

Cons

nothing yet, I haven't used it to its full potential yet. Not sure if it has a newsletter function, but that is something I would like to use instead of using an outside service provider.

Review Source

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