# Page 18 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

---

Zoho Invoice

4.7 (822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 18 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 426-450 of 822 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PC

Paul C.  
AGENT  
Real Estate  
Used the software for: 6-12 months

### "Zoho invoice"

March 17, 2023

5.0

Pros

invoicing and billing, history of payment and invoices

Cons

tax report should any apply to the paid invoices not all invoices

Review Source

Breno C.  
Software Engineer  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Perfect for what I need"

March 20, 2023

5.0

Pros

\- Good interface and UX, it's easy to create invoices- Cloning previous invoices is pretty handy- I like that it also sends the invoice via email

Cons

There are two places that is possible add file attachments to the invoice, in one of them the attachments are not sent via email. I find this confusing.

Review Source

SS

Saugat S.  
CEO  
Education Management  
Used the software for: 1-2 years

### "An Enormous Platform"

July 19, 2020

5.0

My overall experience with Zoho has been amazing. The best I like about Zoho is their amazing customet service. They are very quick and always at our service. Im thankful to Zoho for being our marketing platform too.

Pros

I have been using Zoho since the inception of my organization. The customer care is exceptional and they are always ready to assist you. The best thing about Zoho Invoice is that you are always on track of the payments made by your client and it is very easy to update and inform too. There are enough templates that we can manage or custom made as per our preference. Im fully satisfied with Zoho.

Cons

One feature that bothers me is to update a logo on the invoice. Maybe that's something that Im yet to learn bit Zoho and its multiple platforms has made it so easy for our financing and documenting process.

Review Source

Response from Zoho

October 23, 2020

Hi Saugat, Thank you so much for taking your time to leave us a detailed review! We're pleased to know your experience with our customer success team. Regarding updating your logo on invoices, the process is pretty straightforward You just have to update it once under Settings > Organisation Profile, and that's it. Feel free to reach out to us at support\[at\]zohoinvoice\[dot\]com, we can schedule a call and help you on this. Cheers, Harikrishna The Zoho Invoice Team

SV

Sasi V.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "The right Invoicing tool that serves the purpose"

July 31, 2023

5.0

Exceptional product.

Pros

I needed a proper invoicing tool that covered all my needs like a recurring, time bound, covering expenses and directing them as billable in invoices to concerned clients. Zoho simply did the job i m quite happy with this.

Cons

Nothing to complain since it solved all my problems i had with earlier invoicing tools

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks shut down in India also it was difficult to use

Review Source

MB

Matías B.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Cheap and Simple with powerful integration"

March 27, 2019

5.0

Moved away from OpenERP due to comlpexity for my small business and the recurring invoicing works great, helped me solved lots of issues.

Pros

For the last 4 years, I've been using Zoho for my small business and it has been a really good decision, is very simple and recurring invoicing works perfectly. I even had to adapt it to comply with local electronic invoicing requirements using the scripting/webhooks they have, its very powerful and the support team helped a lot.

Cons

Coming from open source apps I miss the endless customization options I have, even simple layout changes to the invoice are really hard or impossible to do, but its really cheap so I can't complain.

Review Source

VR

Verified Reviewer  
CSR  
Consumer Services  
Used the software for: Less than 6 months

### "Zoho Invoice Best Free Tool by far"

March 31, 2023

5.0

Pros

One of the most significant advantages of Zoho Invoice is its user-friendly interface, making it easy to navigate for users who are new to invoicing software. The platform is customizable, allowing users to set up templates and customize their invoices to fit their branding. Additionally, Zoho Invoice offers a variety of payment options, including credit card and PayPal integration, making it easy for clients to pay their invoices online.

Cons

Since I am new to using this tool , I can 't find any Cons right now

Review Source

MD

Milin D.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Zoho Invoice - Back bone"

March 18, 2023

5.0

Fantastic

Pros

The zoho invoice is backbone of any SMBs.

Cons

Ease of usage is something that you would fall in for.

Review Source

VR

Verified Reviewer  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Using Free Trial Feature"

September 11, 2019

5.0

Apart from its weakness, I highly recommend it for your business use due to the comprehensive data and report provided from its platform.

Pros

Even for using its free trial, I think it is helps you effortlessly on creating invoices for your clients. Simple design and easy-to-use. It can also be used to track expenses and recurring invoices. Very details so you can almost track many metrics needed.

Cons

Since its provide you with profound data needed, too many details you need to provide as well, which takes some of your dedication to fill the blanks there. In case you in a rush, I recommend you to provide the data way before you really using it.

Review Source

Response from Zoho

November 11, 2019

Hi there, Thanks for the review! We are glad that you use Zoho Invoice for invoicing and tracking expenses. As you've explained, if the customer and product information are set up for one time (which can also be done via the CSV/XLS import), creating invoices is just a matter of a few clicks. If you have any questions or feedback, you can always reach out to support@zohoinvoice.com Regards, Harikrishna

GJ

Gregor J.  
Employee  
Computer Software  
Used the software for: 1-2 years

### "Zoho Invoice is great!"

November 25, 2016

5.0

We tried many other solutions, but Zoho Invoice is most suitable to us. We like function Recurring Invoices which save us much time, as we send few 100 invoices per month. Create a new invoices is quick and easy. Also, using Reports give us great insight on how our business is doing. Zoho Invoice really is right decision. We recommend!

Pros

\- recurring invoices - invoice/email templates - reports - reminders

Cons

We have a law that requests that all invoices has to be send to our country (TAX department). Thats why we cant use Zoho Invoice for cash transactions, only for wire/bank transactions. I would \*really\* love if we could somehow connect Zoho Invoice with FURS (http://www.fu.gov.si/en/)

Review Source

RB

Robert B.  
Regional Finance & Accounting Director  
Retail  
Used the software for: 6-12 months

### "Free version is great for occasional or low-volume invoicing"

May 2, 2023

5.0

Great experience. Very good value.

Pros

I liked that all necessary features are available, including but not limited to having various tax amounts, recording payments and giving accurate statements to suppliers, etc.

Cons

I would have actually preferred to pay a bit more and have even more functionality & certainty about what will happen to my invoices, e.g. possibility to switch off auto deactivation

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Reason for choosing Zoho Invoice

Very easy set-up und templates

Review Source

Simeon A.  
Team Lead  
Computer Hardware  
Used the software for: Less than 6 months

### "Easy to use"

July 6, 2023

5.0

Pros

Ability to create an invoice on the go and the invoice history functionalities

Cons

I cannot think of any for now. Every function(s) i needed are been provided for.

Review Source

VR

Verified Reviewer  
CEO  
Alternative Medicine  
Used the software for: 1-2 years

### "Freee invoicing"

May 2, 2023

5.0

It is absolutely great and as I said - You are there within moments when I have a problem that needs solving

Pros

The invoicing is very easy to use and the product is freeYour feedback when I need advice is on the dot

Cons

I don't have anything to complain about.

Review Source

LM

Lovemore M.  
Tax Consultant  
Accounting  
Used the software for: 2+ years

### "Flexibility in making changes and additions and deletions of other lines on the invoice"

June 5, 2023

4.0

My overall experience has been satisfactory and will continue using it

Pros

There is instance and timely in sending invoices to clients which is very convinient

Cons

addition of customers space is limited to 3 addresses

Review Source

AK

Artur K.  
Owner of Kraft.marketing  
Information Technology and Services  
Used the software for: 2+ years

### "My favourite invoicing software"

February 27, 2019

5.0

I absolutely love it. I would recommend it to everyone.

Pros

I love Zoho Invoice - it has everything I need. Scheduling, customer portal, PayPal, Stripe payments. It also integrates nicely with other Zoho software.

Cons

I would change the limits. Free tier limits you only to 5 customers.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great product for Individuals in India who have GSTN"

June 30, 2023

5.0

Pros

Easy to understand and use. Accurate reports are available in formats which are very helpful for my CA

Cons

Nothing so far.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Graphic Design  
Used the software for: 2+ years

### "Great system, easy to use"

December 24, 2018

5.0

It's intuitive, free, and helps me keep a cohesive record. Love it!

Pros

I love that it's FREE. As a small business owner, having an easy invoice system is crucial, and not having a fee is amazing.

Cons

I can't think of any real cons...for free, it's very good, and I love the ease of use.

Review Source

Jonathan W.  
  
  
Used the software for: 1-2 years

### "Absolutely a winner"

June 8, 2017

5.0

Pros

I really love all of Zoho's products and to be completely honest this did one of the few products that I use that I genuinely have no complaints about . Everything is right where I need it, when I need it and never disappoints.

Cons

For the very first few transactions, I wish there were a bit of a tutorial or guide to show your way but other than that, I can compelely satisfied!

Review Source

JB

Jermaine B.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "ZOHO Invoice Review"

March 16, 2023

5.0

exceptional

Pros

Its ease of use and friendly interface. The platform is quite intuitive and has options to suite any business.

Cons

I wish there was more granular search option for monthly expenses and not just quarterly or yearly.

Review Source

MG

Maria G.  
CEO  
Media Production  
Used the software for: 6-12 months

### "Zoho Invoicing and Estimates"

April 27, 2023

5.0

It is very easy to use.

Pros

I like the cloning of both estimates and invoices and the customisable templates.

Cons

I would like to add services in an invoice without having to create a new product or service. Why? Because these services might be just a one time unique service that will not be repeated again.

Review Source

SR

Stephen R.  
Visionary and Content Creator  
Marketing and Advertising  
Used the software for: 1-2 years

### "Stephen"

November 15, 2023

5.0

My overall experience with Zoho Invoice is great!

Pros

Simple to use and easy to edit existing invoices.

Cons

The design structure of the invoices can be better.

Review Source

John M.  
  
  
Used the software for: Less than 6 months

### "Pricing could be better"

September 6, 2017

4.0

Pros

Great features, well rounded and easy to setup. Customer support was amazing and happy to help. Layout was easy to understand.

Cons

Creating new invoices was a slow process, I wish they would streamline and reduce the amount of items you have to go through. In Word you can do an invoice in a under a minute for example, in Zoho I found it tedious and overcomplicated compared to other software packages. The pricing for a micro business with the 50 customer limit was a big negative, as the next jump up in pricing was big.

Review Source

MP

Michael P.  
AR Manager  
Human Resources  
Used the software for: 1-2 years

### "Simple Invoicing Software"

March 22, 2022

5.0

Pros

We were in the market for a simple easy to use invoicing solution, we did have a couple support issues early on which have now been resolved and the support has been great since, I would recommend Zoho to anyone looking for a hassle free billing solution

Cons

None actually, would be great if they could offer better integrations.

Review Source

VR

Verified Reviewer  
Customer Desk  
Marketing and Advertising  
Used the software for: Less than 6 months

### "No frill easy invoicing system in Arabic & English"

January 30, 2022

4.0

To create invoices, there is northing easier.

Pros

The best part about Zoho Invoice is that it simple invoicing. Ready bilingual templates to start creating immediately.

Cons

Customising invoice fields, specially when you are using dual languages has limitations.

Review Source

Phong T.  
Founder  
Computer Games  
Used the software for: 2+ years

### "Best"

March 24, 2023

5.0

Pros

Very easy to use. UI & UX are very good.

Cons

No complaints. Been very happy with Zoho Invoice.

Review Source

SO

Shrihari O.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Zoho for Billing and Invoicing"

September 14, 2023

5.0

Pros

It's a free software to use with many features which helps me to save time

Cons

We have a weekly payment system to employees, and even our regular customers pay us on weekly basis, so would want Zoho to introduce Due date on weekend basis (like they have feature for due month end)

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.