# Page 2 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 26-50 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Julie R.  
Owner  
Food & Beverages  
Used the software for: I used a free trial

### "Zoho invoice for your small business"

November 19, 2025

5.0

Overall I like Zoho invoice because both my partner and I can use it on the mobile app so we can take orders and send the invoice to the customer in real time. Not missing any oportunities.

Pros

What I like most about Zoho invoices is the ability to create custom invoices and send them to my customers.

Cons

I am still in the learning phase but so far it is user friendly and some functions I don't understand how to use yet.

Review Source

VR

Verified Reviewer  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "ZOHO Review"

September 24, 2025

5.0

Great experience for me as the business manager and our staff who enters internal invoices. It's the best tool I've found in a long time and makes my job much more efficient!

Pros

Easy to use, great value, multiple user functionality. We are able to track our in-house lab invoices which makes it easy for me to calculate month end totals.

Cons

Not much to dislike although maybe reducing the number of clicks to enter payments. Would like to see more customized reports.

Review Source

CH

Christopher H.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Great for Small Businesses"

September 16, 2025

5.0

I have loved using this software, I have not had any bugs and the ability to setup separate line items and customers is amazing and very simple to use.

Pros

I like that this software is free and has a really easy learning curve. The payment processing is simple and has all the features that I need for my small business.

Cons

I honestly haven't found anything that dislike about this application. It has served my small business great.

Review Source

JD

Jesse D.  
Co-Founder  
Media Production  
Used the software for: 6-12 months

### "ZI for All!!! "

January 16, 2025

5.0

Equiped with every single module to generate online invoices and management of BS from anywhere. Prompt online payments processing.

Pros

Customisable for prompt online invoicing and billings. Fasten online payments on the go. Self-explanatory IT tool.

Cons

I must not lie the prospects, ZI has it all we expected.

Review Source

JM

Jon M.  
Producer  
Motion Pictures and Film  
Used the software for: 2+ years

### "I really dislike Zoho Invoice. It's scammy"

June 30, 2025

2.0

Liked it in the beginning but realized with years the number of limitations. Then they ramped up their pricing too. I felt trapped and angry. So now I'm building my own Google Sheets automation to free myself from their garbage.

Pros

Nothing. Literally. It works less poorly than some other software services...but that's barely a compliment.

Cons

They have a predatory price-tier system, missing some important functionalities. No way to add late fees. Numbering system is bad

Review Source

MM

Matthew M.  
Summer Talent Intern  
Financial Services  
Used the software for: Less than 6 months

### "Effortless invoicing. "

November 29, 2025

4.0

Pros

Zoho invoice is free for use making it my favorite tool for creating invoices and it makes it easier to track payment.

Cons

Zoho invoice is not complicated because it has a number of templates which are Customizeable making it friendly.

Review Source

RR

Renato R.  
Video Production  
Marketing and Advertising  
Used the software for: 2+ years

### "A good accounting and invoicing software for small business "

January 8, 2025

5.0

I like it and have been using it for already two years without bugs or errors, I always use it to keep track of all my business accounting

Pros

It is an easy app to store and keep track of all invoices, payments and expenses of a running company.

Cons

Sometimes it can get complicated to understand all the different features and how they work without having to be an actual accountant.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Zoho Invoice

Pricing and simplicity of usage for what I needed at the time

Review Source

MR

Martin R.  
Owner  
Construction  
Used the software for: I used a free trial

### "Great solution"

October 27, 2025

5.0

I really recommend using Zoho invoice if you are looking for an urgent way to invoice clients. It is very easy to customize and use.

Pros

It was an essential tool to access to invoice clients as a small business. It help our payment collection be more streamlined within our team.

Cons

I did not encounter much issues as I was using it very direct. however, once I tried to analyze and use the reporting I did encounter a few hiccups.

Review Source

ML

Melissa L.  
Siding installer  
Construction  
Used the software for: I used a free trial

### "Free trial "

October 11, 2025

3.0

Not bad but wasnt my favorite program. Im sure some people would enjoy it but it wasnt for me. But overall good

Pros

I liked how you can design your own invoice and have lots of template options. Also free trial is nice

Cons

You can't retrieve your files once you no longer have a subscription. You need to make sure its saved elsewhere

Review Source

MWT

M Waseem T.  
Manager  
Telecommunications  
Used the software for: 6-12 months

### "Free & Best Invoicing Tool on the Internet "

November 3, 2024

5.0

Overall, it was amazing experience with zoo invoices. I use Zoho invoices for my five companies. Whenever I need to make an invoice, I simply open up Zoho because it has my old business details which it puts automatically on the top of Invoice. This way, I don’t need to type my business details again and again. All I need to do is just select a product from the list and the invoice which is a few minute task. I would highly recommend.

Pros

There is a lot to talk about Zoho invoices. This is one of the best tool to create quality and free invoices online. Zoho invoices is completely free and they don’t charge you a penny to create invoices. Furthermore, you can choose templates create your listings and discounts and much more. Not just this, you can save your business details like logo address name etc… so that whenever you create a new invoice, it will fetch your business details automatically. You can add products and save them in Zoho Invoice so whenever you make another invoice, you don’t need to type again and again all you need to do is select the product from drop-down list. there are many more features in Zoho Invoice which you can use for your business.

Cons

To be honest, there is nothing bad about Zoho Invoice. Any start-up business who needs an invoicing tool I think Zoho is the best option for them.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

I switched from Quickbooks to Zoho Invoice because of easiness customisation tools and some other great features which are only available in Zoho invoicing.

Review Source

RL

Rohit L.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Amazing and Fun to use"

August 28, 2025

5.0

Amazing! All the Zoho products are so much fun to use. The provision of taking payments from the same system is a cherry on the cake.

Pros

Simple to use and start without having to train yourself. And that its free. All their apps are configurable and very flexible.

Cons

The fact that the demo account was not upgradable, I had to create a new account to use it. It took me a while to understand this.

Review Source

BM

Bongani M.  
MD  
Automotive  
Used the software for: 6-12 months

### "Great service "

January 7, 2025

5.0

I have been happy since day one and I will not look back

Pros

I like its versatility and ease of use. it bets paid for invoicing platforms

Cons

What can I say ...there is nothing wrong with this product. work well on the cell when I need to invoice on the fly and even more powerful on a computer. keep up the great work.

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Reason for choosing Zoho Invoice

It was highly recommended and I was already using Zoho mail. it was ranked number 1 on the 25 best invoicing platforms (www.smallbusinesshq.co/)

Review Source

JR

Jordane R.  
Développeur Web  
Information Technology and Services  
Used the software for: 1-2 years

### "Un outil de facturation efficace, intuitif et gratuit"

October 23, 2024

5.0

Mon expérience avec Zoho Invoice a été globalement positive. Ce logiciel permet de gérer les factures et paiements de manière efficace et simplifiée. Les fonctionnalités d'automatisation et de suivi des paiements sont très pratiques, surtout pour les petites entreprises. Cependant, quelques fonctionnalités supplémentaires, comme plus d'options de personnalisation et de reporting, rendraient le logiciel encore plus complet. Et n'oublions pas le plus important c'est gratuit !

Pros

Zoho Invoice est très intuitif et facile à utiliser. L'interface est fluide et bien organisée, ce qui permet de créer des factures professionnelles en quelques clics. De plus, la gestion automatisée des paiements et des rappels facilite énormément le suivi, et l'intégration avec d'autres services Zoho est un plus appréciable.

Cons

L'un des inconvénients principaux est la limitation des options de personnalisation des factures, notamment en termes de mise en page. Il serait également utile d'améliorer les options de reporting, qui pourraient être plus détaillées.

Review Source

SA

Samir A.  
Co founder  
Retail  
Used the software for: 6-12 months

### "User friendly "

February 24, 2025

5.0

Am not familiar with more accounts related software, but i tried 4-5 deferent zoho is the one i chose, its user friendly

Pros

Minimal and understandable, i change another software to zoho only itx not complicated

Cons

More Convenient Use friendly Support for all sites

Switched from

[PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/)

Convenient and Esy to use Not trustworthy

Review Source

AC

Andres C.  
General Manager  
Import and Export  
Used the software for: I used a free trial

### "Give it a try"

April 9, 2025

5.0

Really fantastic to use, really easy to use, especially if integrated with bigin

Pros

Ease of use, it is really fantastic, cant believe we did not implement this before.

Cons

lack of budgeting to compare expenses, if we were to add a budgeting to compare to expenses that would be a lot better

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Zoho Invoice

cheaper and easier to use than others, the integrations also important

Review Source

DV

Dean V.  
owner  
Construction  
Used the software for: Less than 6 months

### "Zoho review."

April 6, 2025

5.0

Very pleased with program. Considering going with full version as my business grows

Pros

Ease of use. Making changes as you go is easy and quick.

Cons

Not so much something i dislike but auto save would be nice for invoice drafts. Unless it does have that and I'm not aware of it.

Switched from

[Moon Invoice](https://www.capterra.com/p/144576/Moon-Invoice/)

Tech support was terrible. Invoice data would change on a whim. could not trust my info was being recorded correctly.

Review Source

SG

Sanusha G.  
CEO  
Mechanical or Industrial Engineering  
Used the software for: I used a free trial

### "One of the best free online ERP platforms that focus on Sales and Finance element your business"

April 10, 2025

5.0

extremely satisfied with the entire platform, including the functionality of the comprehensive dashboard.

Pros

It is user friendly and an efficient way to handle transactions

Cons

limited number of templates that can be used. also not being able to center my logo to the invoice.

Review Source

DH

Damon H.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Product. Thanks Zoho"

April 2, 2025

5.0

I am so glad that I found Zoho Invoice. I've recommended it to family and friends.

Pros

I really enjoy the ease of use and straightforward design of this product. It's efficient and effective. I recommend it 100%.

Cons

I have 0 gripes about this product. I don't see any cons worth mentioning.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I tried Zoho to make the process more efficient and accessible via the cloud.

Review Source

SG

Sunil G.  
Partner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Happy with Zoho Invoice"

March 11, 2025

5.0

I am very happy to use this software for my quotes and billing needs.

Pros

It is very user friendly and has all the features to make your life simpler. Your customer support is also very prompt and good.

Cons

So far I cannot find a fault with it. Maybe the only thing I could think of is to make access to settings a little easier and more user friendly. Some features are hiding and cannot be found easily.

Review Source

AS

Alyx S.  
CEO  
Construction  
Used the software for: 6-12 months

### "Business Owner Nothing but a happy!"

January 20, 2025

4.0

It’s been a pleasure using and working together with Zoho!

Pros

I love the ease of use of Zoho Invoice and the simplicity while also still being very professional.

Cons

There aren’t any actual con’s that I can say.

Alternatives considered

[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Invoice

I loved the feel that they were still a smaller company but also the use is still perfect and professional enough for large companies.

Review Source

ET

ELAYNA T.  
PRESIDENT  
Individual & Family Services  
Used the software for: 6-12 months

### "LOVE THIS APP"

September 27, 2024

5.0

THIS HAS BEEN A GREAT ASSET TO ADD TO MY NEW AND GROWING BUSINESS. AND ITS FREE AND RIGHT NOW I CANT AFFORD ANY EXTRA COSTS. I LOVE THE RTEPORTS IT OFFERS. HELPS WITH TAX TIME FOR SURE

Pros

I LOVE THE FACT THAT ITS FREE AND STILL COMES WITH THE ABILITY TO ADD YOUR EXPENCES FOR EACH JOB SITE, AND EVEN OFFERS RE\[ORTS FOR YOUR YEAR END TAXES

Cons

NOTHING RE. I CAN ACTUALLY SAY THIS APP OFFERS MOBILE INVOICING TOO SO EVEN ON THE GO ITS THERE AND EASY TO USE. SOS SO SO EASY. IT ALSO HAS GREAT SECURITY OPTIONS TO HELP PROTECT YOUR BUSINESS

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

PRICE AND THE FACT THAT YOU CAN KEEP ZOHO EVEN IF YOU DONT SUBSCRIBE

Review Source

TS

Tiffany S.  
Accounting  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Zoho invoice delivers good services."

December 8, 2024

4.0

Pros

I have been in love with payment reminders features of this tool which reminds when due reaches to make payments

Cons

The Zoho product especially Zoho invoice is costly like hell

Review Source

cN

carlos N.  
presidente  
Construction  
Used the software for: Less than 6 months

### "completo aplicativo gratis"

May 9, 2025

5.0

muito boa por enquanto mesmo nao versao nao paga eu consigo tocar meu negocio com esse app

Pros

muito bom , tem tudo que a gente precisa, o layout é muito bom e facil ate para inciantes

Cons

queria ter acesso a tudo de graça, as vezes eles nao nos deixam acessar o conteudo antes de fazermos uma avaliacao do app

Review Source

RV

Rene V.  
Partner  
Retail  
Used the software for: I used a free trial

### "RANDA'S relationship with Zoho"

January 14, 2025

5.0

We registered our small business and didn't have capital to buy software or anything and with Zoho it was so easy I felt at home

Pros

That it can be so userfriendly and quick. No strings attached

Cons

Not sure if I will be paying for any other services if my clients/employeees increase over 500

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Professionality tracking of information and invoicing, payments

Review Source

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Zoho invoice"

April 3, 2025

5.0

it is a good app to use for invoicing...

Pros

It is easy to use and set up & navigate.

Cons

I am still exploring the Zoho features..

Review Source

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