# Page 21 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

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Last updated March 13th, 2026

# Page 21 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 501-525 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EG

Elnaz G.  
Network Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Quick and Cheap short term solution for invoicing "

August 7, 2018

3.0

Pros

The integration to Zoho CRM, the fact that it pulled the clients info from ZoHo CRM.

Cons

It's inability to work with other software, especially basecamp. The email template looks outdated and is not branded to company, which makes it look like a cheesy third party option.

Review Source

PN

Paulina N.  
Medical Technologist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "It is a great accounting and financial platform for small and medium businesses. "

April 26, 2018

5.0

It is a great platform for a start up businesses and freelancers. It provides a well-featured accounting tool for professionals who don't need to manage bank accounts or balance sheet assets. It is good at tracking all of the marketing efforts and capturing all the sales. Very useful when dealing with clients from other countries, using different languages and currencies.

Pros

This platform allows to create and manage personalized invoices. It is great for a start up businesses and freelancers. It allows to manage and monitor the invoices, share them with customers as well customize them for your own business. What is really awesome it is the fact that this platform allows to make invoices in different languages and currencies. The system is well designed and it enables users to create their own forms and generate invoices with their company logo and etc. It is easy to use, helps to time track all your own expenses as well receive payments from your clients. It is integrated with PayPal, PayPal Payflow, Authorize.Net. All its data is protected and available to be recovered at any time because it is stored at the local server.

Cons

The customization was a problem at the beginning. I experienced some difficulty while customizing templates. However, their website has a customer review section where you can write about your problems or concerns and they give a valuable feed back.

Review Source

VR

Verified Reviewer  
Co-Owner  
Motion Pictures and Film  
Used the software for: 1-2 years

### "Good invoicing software if that is all you need"

November 27, 2018

4.0

Pros

Easy to use. Good functionality and features. For basic invoicing it has some great features.

Cons

As a stand alone product, it made it more complicated to integrate with my CRM and bookkeeping software. I have since moved on to a more comprehensive software package.

Review Source

SR

Sergio R.  
Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Good software for invoice and proforms"

February 6, 2017

5.0

I have used it for about 2 years, it gives me all I need even though I do not use all the features it has. However, it is very stable.

Pros

\- Easy to set. - Easy to use.

Cons

\- Not identified so far, however I do not use all the features it has so I cannot tell you how is the performance completely.

Review Source

NH

Nima H.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "It's Great!"

December 16, 2023

5.0

Pros

Online, Fast and Handy Great free functions

Cons

Nothing special, just some formatting features like numbers.

Review Source

JB

Josh B.  
CEO  
Capital Markets  
Used the software for: 2+ years

### "Investors Dream with Marketing Automation, CRM, Accounting, Projects, Forms and more"

August 3, 2017

5.0

Tracking all of our marketing efforts directly in CRM and even capturing social sales like never before. The ability to tie everything together is already have a profound impact on our sales.

Pros

It truly lets you manage nearly all the aspects of a business in an integrated portal and an affordable price point it is seriously revolutionary.

Review Source

kM

karl M.  
Owner  
Construction  
Used the software for: 6-12 months

### "zoho"

October 31, 2023

4.0

Pros

can do my invoicing any place i have internet mobile or desktop

Cons

loading new items takes time cant do qoutes on app without loading new items

Review Source

BO

Barry O.  
Managing Director  
Design  
Used the software for: 2+ years

### "Makes invoicing, online payments and recording payments very easy."

November 25, 2016

5.0

We use Zoho Invoice for 3 of our companies for invoicing, connecting to our online payment processor and also for recording payments which saves both our staff and accounts hours of work at the end of each month. The app is a nice addition. I crested and sent an invoice in bed this morning!

Pros

Easy of use and nice invocing templates.

Cons

Can't fault it really.

Review Source

FR

Francois R.  
ceo  
Marketing and Advertising  
Used the software for: 2+ years

### "Great invoicing software"

November 24, 2020

4.0

Pros

I like the user interface , simple but very efficient

Cons

i don't like the reporting tool that i find a bit hard to use

Review Source

Response from Zoho

April 13, 2021

Hi Francois, Thanks for taking the time to review us! At Zoho Invoice, our goal has always been to be the one-stop solution for your invoicing needs without compromising the ease of use. We're glad that you like the interface and we'd like to learn more on your feedback on the reporting tool as well. Feel free to write to us at support\[at\]zohoinvoice\[dot\]com. We'd love to talk to you! Cheers, Harikrishna

RH

Regina H.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "I love Zoho Invoicing"

July 16, 2019

5.0

Zoho Invoicing keeps track of all my outstanding and paid invoicing or each client. They have made it perfect with the latest update

Pros

They just upgraded the product and it is even better than before which was everything I needed

Cons

No cons for this software. It is a great tool

Review Source

MB

Maxroy B.  
Owner/CEO  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Very Much Recommended"

October 11, 2023

5.0

Pros

Invoicing and payments tracking. The fact that I can access it from my computer or my phone.

Cons

I Liked it. Nothing to be objective about.

Review Source

RV

Rosa V.  
Gestionnaire  
Government Administration  
Used the software for: Less than 6 months

### "Logiciel de comptabilité pour notre avenir"

February 13, 2023

5.0

j utilise ce logiciel pour mon travail personnel et je suis très satisfaite et ravie de cette expérience. Je recommande sans hesitation ce logiciel.

Pros

Ce logiciel est très simple à utiliser à comprendre malgré la complexité de ses fonctions.

Cons

C'est le prix qui est un peu élevé mais il y a énormément d'autres avantages qui font oublier ce point négatif

Review Source

LN

Laurentiu N.  
MD  
Computer Software  
Used the software for: 1-2 years

### "A very good free software"

June 30, 2023

5.0

Pros

Easy to use and rich in features, good job!

Cons

I do not have cons, I'll let others comment.

Review Source

CZ

Cesar Z.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Great application for my small business"

March 15, 2018

5.0

Easy to configure and re-brand. We love using the dashboard for a quick review of activities.

Pros

We have used invoice to track our time, expenses and estimates for the last four years. The application makes it very easy for our staff to enter their times and e-mail the invoices to our customers.

Review Source

TY

Tony Y.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to create beautiful invoices"

February 20, 2019

4.0

Pros

1\. Cost effective way to create invoices 2. Invoices and quotes can be templated and customized to liking. 3. Web based access from anywhere. 4. Integration with credit card processors, Paypal and Wepay

Cons

1\. Not much complaints. Works fine for us. Cost is reasonable.

Review Source

RB

Resha B.  
Book keeper  
Accounting  
Used the software for: I used a free trial

### "Great for invoice "

April 10, 2024

3.0

Pros

Awesome invoice tracking system and easy to use

Cons

Well is very user friendly but some little tweaks will make it better

Review Source

VR

Verified Reviewer  
  
  
Used the software for: 6-12 months

### "Perfect for freelancers!"

December 8, 2018

5.0

Pros

I'm an indie author, but I also offer freelance editing, formatting, and other help to fellow authors. Since those can be more expensive as they take a lot of time, I prefer to allow payments whenever possible. With other systems, allowing payments was on the higher tier plans, so they were out of my budget. With Zoho, sending recurring invoices is right in the free plan. Not only that, but EVERYTHING is. You are only limited by how many customers you can have on the lower plans, and not having a custom domain. For a small start-up like me, it's perfect.

Cons

As with all Zoho services, support leaves a lot to be desired. The systems are easy to learn, so it works out okay, but do expect that if you need help, you'll be waiting awhile. My emails to support get answered weeks later with "Sorry, this went to the wrong support box" or something similar. Some never get answered at all. Again, the Zoho products are super user-friendly, so this isn't so much of a con as more of an advance notice that you'll be mostly on your own to figure things out, but it's possible.

Review Source

LP

Lisa P.  
Owner/Operator  
Arts and Crafts  
Used the software for: Less than 6 months

### "Small business win!"

September 1, 2018

5.0

Before Zozo Invoice I was typing up invoices as individual documents. This is fine when it's only a few, but as there are more it can't work anymore. I'm not very disciplined at digital filing, and I spend too much time going through emails to see what I sent, when I sent it and for how much. Having my invoices together in one place that I can access from anywhere is AWESOME.

Pros

I love the professional, consistent look, and that all my invoices are organized and tracked. There are lots of little moving parts in my small one-person business, and sometimes I get behind on invoicing, or following up on unpaid invoices. It seems crazy to drop the ball on this part of a business, but it happens, and it makes me look bad. Zoho Invoice is my automated assistant, helping me get more done, more efficiently and following up on details I sometimes miss. I also love that I can invoice from different organizations in one place. I have kids in school and volunteer for several different groups, and everything is here! What a time-saver! No more searching email and printing everything!

Cons

I haven't integrated this with monday.com yet, but I'm excited about it.

Review Source

CM

Charles M.  
ICT Consultant  
Consumer Services  
Used the software for: 2+ years

### "Great Application"

November 25, 2016

4.0

This is definitely an app i would recommend to anyone. Try it, its worth it. Easy to customize, setup and integration... works like a charm!

Pros

Easy to use, setup, integration, customization with templates, mobile app...

Cons

Adding fields to templates feature doesn't work anymore and its annoying.

Review Source

KB

Kel B.  
Owner  
Photography  
Used the software for: Less than 6 months

### "ZOHO GO GO"

December 20, 2023

5.0

Pros

Free and great. I am in Australia so a few modifications but if i got it to work with a brain like mine .... then anyone can.

Cons

Nothing, Zilch, Nil, Zero, Nought, Zero, Zip

Reason for choosing Zoho Invoice

Free and it works - easily. I do not need anything else. I really hope it stays free.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

It did not address my needs. Cumbersome and no tracking.

Review Source

AE

Anton E.  
Owner  
Architecture & Planning  
Used the software for: Less than 6 months

### "ZOHO IS THE BEST"

March 4, 2024

5.0

very easy to use will recommend it any time

Pros

ZOHO is much more user friendly and easy to use

Cons

non.

Reason for choosing Zoho Invoice

ZOHO is much more user friendly will recommend it any time

Switched from

[Basic Bookkeeping](https://www.capterra.com/p/55111/Basic-Bookkeeping/)

ZOHO is much more user friendly will recommend it any time

Review Source

VR

Verified Reviewer  
Junior Video Editor  
Motion Pictures and Film  
Used the software for: Less than 6 months

### "Zoho Invoice really makes work efficient!"

March 24, 2019

5.0

The best application I have found for my business! I have learnt a lot from Zoho invoices.

Pros

As someone with no experience with invoices, I found it incredibly easy to create invoices. The templates were professional and I was able to send them to clients with no worries.

Cons

The interface is a bit cluttered and I find it difficult to find things I need easily.

Review Source

Sayma B.  
It Technician  
Information Technology and Services  
Used the software for: Less than 6 months

### "Really great App!"

April 1, 2024

5.0

I've only downloaded the app but it's really great for quick invoices (which I needed).

Pros

The app is really easy to use. The best part about it is it's really direct, starts an invoice once you downloaded the app. The template is really simple to follow, automatically makes it and it's easy to edit.

Cons

Only have downloaded the app, so far I haven't found anything that I dislike.

Review Source

iY

iven Y.  
Director  
Photography  
Used the software for: 6-12 months

### "Best App for invoicing"

March 19, 2023

5.0

Pros

easy to use, user friendly, easy understanding

Cons

so far so good, i think so far Im ok with everything.

Review Source

KB

Kate B.  
Celebrant  
Events Services  
Used the software for: 1-2 years

### "Makes life so easy!"

November 25, 2016

5.0

I absolutely love using Zoho for my small business. I love that I can so easily manage my business on the go using the app, and I can raise an invoice or send a receipt in seconds. I find Zoho easy to navigate and understand, and at tax time I found it so easy to compile all of the reports that I needed for my accountant. Zoho definitely meets all of my needs and I have already recommended it to other small business colleagues!

Pros

Easy to navigate, can use it on the go with the app, meets all of my needs

Review Source

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