# Page 28 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

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Last updated March 13th, 2026

# Page 28 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 676-700 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KYT

Kher Yee T.  
Software Engineer  
  
Used the software for: 6-12 months

### "Use it for freelancing"

May 22, 2018

3.0

Pros

It has very basic features that are sufficient for small to medium size businesses, or freelancers to manage their accounting, which basically just the generating invoices and payment tracking.

Cons

The user interface/experience could be better and intuitive. It takes a while to figure out how to edit some part of the invoice.

Review Source

BE

Barend E.  
Software Developer  
Research  
Used the software for: 6-12 months

### "Really worth it"

November 25, 2016

5.0

Zoho has helped me a lot and is worth every single cent. I'll recommend it to any small or big companies.

Pros

User-friendly and very neat

Cons

Would like to have a better bug tracker. Something like Jira

Review Source

VR

Verified Reviewer  
Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Makes professional invoices fast"

October 30, 2018

5.0

Great product, lets you create invoices effortlessly.

Pros

Zoho have an amazing fremium model, and Zoho invoice is a great free option you can get started with. Within 10 minutes you can setup manual invoices with your brand and customers details you can re-use. Ideal for ad-hok orders.

Cons

not much to not like really, you can get started free and it does what it says on the tin.

Review Source

BS

Bagan S.  
Creative Producer  
Photography  
Used the software for: 6-12 months

### "Newbie user"

August 15, 2023

5.0

Pros

It's easy to create an invoice with just a few click, i don't need to think much!

Cons

If zoho have more template to choose from, it may be better compared to similar software.

Review Source

SB

Sven B.  
Managin partner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Running our company on Zoho invoice!"

November 25, 2016

5.0

Hi, we're a recruitment / interim management company and we'r using the Zoho invoice for our daily business registration of hours and invoicing! Zoho invoice is a very rich application and it covers almost all our needs. We're just missing the functionality to invoice on a daily basis. The application is based on hourly invoicing. But we used a workaround!

Pros

ease of use rich functionality good template management

Cons

invoicing based on daily amount is missing limited credit management functionality - reminders are send / invoice. You can not send a reminder for multiple invoices

Review Source

JV

Jonathan V.  
Network Technician  
Information Technology and Services  
Used the software for: 1-2 years

### "A no-brainer for a small/personal business."

November 26, 2018

5.0

Pros

The most attractive aspect here to any startup will be the price tag - free! (for 25 clients). As your business grows, you can add a paid subscription incrementally to suite your needs. The web portal is clean and easy to use. The mobile app is limited but handy.

Cons

There is not much to dislike about Zoho. The invoice templates are a bit clunky, and do not allow you to adjust how large the logo appears. This can be solved by creating and uploading your own template, as I am sure most will do anyway.

Review Source

GM

Gagamel M.  
social activist  
Online Media  
Used the software for: I used a free trial

### "zoho "

November 11, 2023

5.0

zoho invoice is free of use and it is commonly used.

Pros

i use it to process receipts to the clients is easy since can be sent through emails and can be printed.

Cons

zoho invoice templates are easy to fill

Review Source

FF

Fahad F.  
Admin  
Consumer Services  
Used the software for: I used a free trial

### "best invoicing for small business or for personal usage"

May 19, 2024

5.0

Pros

Easy to use and its free. so far it helps me track my invoices

Cons

Not sure since I am new and its been only less than a week since I started using

Review Source

dM

dickson M.  
accounting assistant  
Education Management  
Used the software for: I used a free trial

### "zoho invoicer"

January 10, 2020

4.0

i liked the idea of its templates which i can play around with to meet my desires and designs for my invoices.

Pros

in marketing, packaging is a vital element, thus Zoho invoice allows you such packaging, that is customising your invoice to the best outlook and good first impressions.

Cons

i find it a bit user unfriendly maybe its because i was just a new user, though other features seems ok. may encourage laziness as most functions are automated.

Review Source

Response from Zoho

February 29, 2020

Hi Dickson, Thanks for taking the time to review Zoho Invoice! We are excited to know you were able to personalise your invoices using the invoice templates. You can take your time and try all the features and if you have any feedback, you can share it with us at support@zohoinvoice.com Regards, Harikrishna The Zoho Invoice Team

XT

Xavi T.  
CEO  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Great invoice product"

October 5, 2019

4.0

Great software, but a bit expensive if you want to use all the tools.

Pros

Automation workflow it's just simply great to save time. All the connections with the CRM works perfectly and makes you to save lots of time.

Cons

Price, for me is the big issue, if you need this software with some of the features you need to pay a lot extra money added to your CRM.

Review Source

Response from Zoho

October 28, 2019

Dear Xavi, Thanks for reviewing us. We are happy that Zoho Invoice is able to automate your business workflows. Regarding the pricing, we request you to drop an email to support@zohoinvoice.com and let us know the Zoho products you are using. Based on that, we can suggest the best possible plan for your business. Happy invoicing! Regards, Harikrishna The Zoho Invoice team

SH

Sheroma H.  
President  
Media Production  
Used the software for: 1-2 years

### "Zoho Invoice is Great!"

November 25, 2016

4.0

After trying so many types of invoicing methods and software, I finally came across Zoho Invoice and I've never had to search again. This program is easy to use and so efficient, especially with a mobile app. I recommend it to anyone with a business.

Pros

Functionality and ease of use

Cons

I feel like additional features could be added for example in invoice design and layout.

Review Source

DK

Dave K.  
MD  
Management Consulting  
Used the software for: I used a free trial

### "Link to CRM and Inventory"

March 3, 2021

3.0

Okay for a free trial but better products available in the marketplace.

Pros

Easy to download and set up. Link with the overall Zoho accounts that I have and very nice layout of the invoice.

Cons

Unfortunately the linkage to the inventory and CRM was not as expected and seemed overly complicated. Would have expected that it was part of a suite of products that it would have been plug and play!

Review Source

Response from Zoho

April 14, 2021

Hi Dave, Thanks for taking the time to review Zoho Invoice. We understand your concerns with the CRM and Inventory integrations, and we believe we'd be able to help you with the right solution if we learn more on your requirements. Can you drop us an email at support\[at\]zohoinvoice\[dot\]com? Regards, Harikrishna

BH

Bret H.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Zoho Invoice "

November 25, 2016

5.0

I use Zoho invoice for my small business. For a company that doesn't need the big expensive, hard to navigate software, Id recommend Zoho to them. As a matter of fact i have recommended it to several of my friends and family that own and operate small businesses

Pros

Cost and ease of use

Cons

Sometimes the customer service takes several hours to get back with your emails

Review Source

VR

Verified Reviewer  
Co-Owner  
Animation  
Used the software for: I used a free trial

### "Great for a small business"

January 11, 2019

4.0

Pros

The combination of time tracking, invoices and easy follow up makes it the perfect planning partner for our business, with the easy interface it's a all about time saving.

Cons

It's doesn't work with every accountant software.

Review Source

VR

Verified Reviewer  
Co Founder & CTO  
Events Services  
Used the software for: I used a free trial

### "Zoho Invoice for SME"

December 14, 2018

4.0

We liked the tool by itself but could be our particular issue we could not integrate it with our inhouse ERP

Pros

Ease of use , good pricing , Indian Tax compliance

Cons

Lack of some advance features or functionality integration with some non standard ERPs

Review Source

MJ

Mike J.  
IT Support Administrator  
  
Used the software for: 2+ years

### "I won't trust anything else."

February 22, 2018

5.0

Pros

I have tried using other software for my invoicing needs, and have not liked them. Then I stumbled upon this little gem. The interface is excellent. Easy to use. Apps exist for the phone, desktop. Just a few short clicks to get anything done. Also easy to create professional looking invoices.

Review Source

cL

cristhian L.  
cleaning  
Consumer Services  
Used the software for: Less than 6 months

### "search"

July 14, 2023

5.0

Pros

zoho offers me the availability of being able to do the invoicing of my work.

Cons

What I like less may be the number of steps to follow to be able to make the billing.

Review Source

RC

Raymond C.  
Director  
International Trade and Development  
Used the software for: I used a free trial

### "Ray C"

May 2, 2023

4.0

So far great

Pros

Invoice design. I also liked the ability to customise my invoice.

Cons

I do not know your monthly rates yet. I have just had R745.52 taken from my account when trying to use MFA authentication when the notice had said that there will be zero deduction. Dampered my Zoho experience.

Review Source

BT

Brittany T.  
savior  
  
Used the software for: Less than 6 months

### "invoicing for small insurance business"

April 5, 2018

5.0

Pros

zoho invoice has made it very easy for us to create and manage invoices for a multi office small insurance business.

Cons

no cons, so much better than our old system because we can access them from anywhere! often work on the go so this is a must

Review Source

JC

John C.  
Vp  
  
Used the software for: Less than 6 months

### "Works very well"

May 10, 2018

5.0

Pros

Although we didn't use the software very long, Zoho was a really great invoicing tool. Great features and very affordable.

Cons

No cons at all. It had great integration software, ability to be utilized via app and has lots of functionality.

Review Source

SM

SARA M.  
DIRECTOR  
Facilities Services  
Used the software for: Less than 6 months

### "perfecto para el uso habitual"

May 30, 2024

5.0

Pros

economico, agil, intuitivo y facil de implantar

Cons

No he encontrado, hasta ahora, ninguna desventaja

Review Source

AM

Aniruddh M.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Very helpful"

April 10, 2024

5.0

Pros

That its very helpful for beginners as well as for people who want higher functionality

Cons

I haven't come across any cons as of now

Review Source

MC

Mandy C.  
Executive Assistant  
  
Used the software for: Less than 6 months

### "Easy to setup"

April 15, 2018

4.0

Pros

The initial setup was fairly simple. The customer interface. I also appreciate the tutorial videos on the website.

Cons

It is confusing trying to set up invoices for service based sales. The software can invoice by project of task.

Review Source

VR

Vijay R.  
Managing Director  
  
Used the software for: 2+ years

### "Awesome Invoice software"

May 31, 2017

5.0

Pros

easy to use....few clicks ..done.using for last 4 years...It has been great experience. UI is really good.

Review Source

HB

Heather B.  
  
  
Used the software for: 6-12 months

### "Best Invoicing!!"

January 19, 2018

4.0

Pros

Extremely easy to use, online payments accepted and reminders to keep up with unpaid invoices. AMAZING customer support

Cons

the only complaint that i have is that I wish they offered more invoice layouts and had different designs

Review Source

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