# Page 3 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

[View alternatives](https://www.capterra.com/p/163114/Zoho-Invoice/alternatives/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 51-75 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Musician  
Music  
Used the software for: 1-2 years

### "Zoho Invoice - Easy to Use and Super Flexible"

December 5, 2024

5.0

Pros

Easy to use, simple to get set up with a custom business name and auto-fill details, lots of features that I've not even explored yet - including payment portal!

Cons

PDF generation of invoices is a little convoluted for what I consider to be my number one most used feature. It's also a little annoying to set up invoices for time - I work as a musician and often have to bill people for a "call" or for a few minutes, which is annoying. Maybe if the software could be expanded to make billing people for rented equipment easier too? It was also quite hard to add on bank details to the invoice.

Review Source

Sarp O.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "Free and truly helpful accounting platform"

January 12, 2025

5.0

Great! Simple process for creating invoices, tracking expenses and keeping on top of my company's accounting.

Pros

Absolutely FREE to use! It is a very user-friendly platform with easy to get started user experience. It succeeds in meeting all the needs of managing the very basics of accounting like creating and sending a quote, an invoice, and more.

Cons

It does not have a lot of functionalities like Zoho Books nevertheless, it acts as a great free accounting platform with many of the fundamental functions covered.

Review Source

SS

Sally S.  
Tutor  
E-Learning  
Used the software for: 6-12 months

### "Zoho Saves me time"

September 26, 2024

5.0

Overall I really love Zoho. I was able to brand it with my colors and logo. I have auto invoicing, recording of payments and thank you receipts. Such a blessing because there are fewer human errors, I spend less time invoicing and more time tutoring! I get notified when invoices go out and are paid. Lovely!

Pros

I like that I was able to set it up myself with little initial knowledge of invoicing software.

Cons

I don’t like that once you set up a customer, you cannot change the monetary unit they are invoiced in once you have sent one invoice. I wanted to change someone from a yuan to USD but I’d have to delete and re-add them with a new email. That doesn’t work well when you have to ask a client/customer to get a new email just for you.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Zoho Invoice

The fees weee less to my client when they used the online payment services.

Review Source

LO

Luis O.  
Owner  
Civil Engineering  
Used the software for: 2+ years

### "Good web app invoice"

January 17, 2025

5.0

with my iphone i make invoices, customers and see status

Pros

Usin g the web application is simple and user friendly

Cons

Will be great if can use auto email remainders of past due invoices

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

is simple and have all the history in one place

Review Source

SJ

Sotis J.  
Account Executive  
Internet  
Used the software for: 6-12 months

### "Free invoicing."

January 12, 2025

4.0

Pros

Zoho invoice is free and help us to paperless and we offer digital invoices to save time and eliminate errors in data keeping.

Cons

Zoho invoice is best for online stores and service

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Zoho invoice is well integrated with Zoho billing and Zoho book for great management

Review Source

CS

Connor S.  
Brokerage Operations Associate  
Financial Services  
Used the software for: 2+ years

### "Perfect for your invoicing needs"

October 29, 2024

5.0

We use Zoho Invoice to send and organize our invoices for a few years and it has worked great for our business.

Pros

Allows us to manage our receivables and send professional looking invoices to our customers.

Cons

We wish that there were more options for payment gateway integrations or a built in payment gateway from Zoho.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We were already Zoho customers so it made sense for us to make the switch.

Review Source

Sanchita J.  
Technical Support Expert  
Information Technology and Services  
Used the software for: I used a free trial

### "An Invoice Tool"

January 13, 2025

5.0

Till now it's going good , every thing is automated and going smooth with good features and security accesses.

Pros

1\. User friendlyy and simple tool for invoices related work and management. 2. Very customizable tool according to the business requirement and needs. 3. Platform setup is easy and effective.

Cons

New user not sure about cons much. Will see if encounter any in future.

Review Source

VR

Verified Reviewer  
CRM Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "best software for invoice generation "

December 9, 2024

5.0

overall experience was very good, i used zoho invoice for sending out the invoices to my clients and vendors and process is very easy dont need much more time to learn and i saved a lot of time

Pros

very easiest to use and edit and generate any kind of invoice for you small business and comes at affordable cost.

Cons

user interface needs to be improve, otherwise very good software

Review Source

JM

Jon M.  
Financing  
Information Technology and Services  
Used the software for: 6-12 months

### "Feature-Rich, User-Friendly Invoicing Tool Perfect for Small Businesses"

November 13, 2024

5.0

Zoho Invoice is a powerful, easy-to-use invoicing solution that’s packed with essential features for managing billing, payments, and client communication.

Pros

Comprehensive Invoicing Features and user friendly Interface.

Cons

Limited integrations outside zoho suite and just basic mobile app features.

Review Source

IA

Imran A.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Great Experience with Zoho Invoice"

December 30, 2024

5.0

Great, I really loved this product and I would always recommend this to my friends.

Pros

I really like the features it has for time tracking and invoicing

Cons

should an option to give USD value as per hour rate and convert it to INR in invoice

Switched from

[Clockify](https://www.capterra.com/p/169607/Clockify/)

Feature for Timesheet export and invoice making

Review Source

CC

Colleen C.  
Owner, Garden and Bee Wrangler  
Consumer Goods  
Used the software for: 6-12 months

### "Easy to use and customize. Perfect for very small business!"

April 2, 2025

5.0

Pros

Easy to use and customize. And free - a perfect price for my very small honey business. Much better than doing each by hand and not having the ability to keep track of sales and customers.

Cons

Invoices do get caught in Spam filters fairly frequently.

Review Source

MAU

Marcos Alberto U.  
Manager  
Computer Software  
Used the software for: 1-2 years

### "Creating invoices digitally"

October 29, 2024

5.0

It allows you to create invoices digitally and follow up on them, taking care of the entire invoicing system, from the mailing and notification for payment, to the registration of the payment.

Pros

Excellent tool with which it is possible to create digital invoices from customized templates, once you create your template you can easily generate a large number of invoices, organize and edit them if necessary, facilitating the work of invoicing to improve business.

Cons

On the billing system although it is very complete it can be confusing for some new users, it can be difficult to integrate with other platforms, and integration with Zoho tools increases the cost, as these other tools are treated as a premium feature.

Review Source

DM

David M.  
Owner and Creator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Awesome Product"

October 18, 2024

5.0

We love it. We use it almost every day. It is free and we use it a lot. We have 20 Facebook Groups and several websites and over 2,300 members.

Pros

It is free and we use it a lot. We have 20 Facebook Groups and several websites and over 2,300 members.

Cons

Only can create 2 organizations, but we understand. We have 20 Facebook Groups and several websites and over 2,300 members. Thank you for offering such a awesome Invoicing program.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

QuickBooks was too expensive. It went from $16, to $32 in a matter of months.

Review Source

GS

George S.  
Senior Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Excellent free invoicing tool"

December 10, 2024

5.0

Zoho Invoice is an exceptional invoicing solution, particularly for freelancers and small businesses looking for a cost-effective way to manage billing and payments.

Pros

Customizable Invoice templates and automated payment reminders

Cons

limited advanced features and occasional syncing delays

Review Source

TM

Tan M.  
Managing Member  
Logistics and Supply Chain  
Used the software for: 2+ years

### "User Friendly Online Invoicing"

December 17, 2024

5.0

Pros

I like the ease of invoicing with Zoho. Everything is simplified & easy to navigate.

Cons

The service is just what I needed. No complaints.

Review Source

bM

bonolo M.  
administrator  
Cosmetics  
Used the software for: Less than 6 months

### "excellent for inventory"

January 30, 2025

5.0

Very good, the application it self is good as it keeps stats for your business

Pros

yes, the application is good to use and keeps records and payments to date.

Cons

it easy to use and efficient the is nothing i liked least as it works for my business needs

Switched from

[Brisk Invoicing](https://www.capterra.com/p/230314/Brisk-Invoicing/)

it was a trail no free as stated on the website

Review Source

JS

Jashan S.  
Admin  
Building Materials  
Used the software for: Less than 6 months

### "Got it ready for use within an hour"

January 6, 2025

4.0

Pros

Easy to setup. Enough customisable Free for beginner use.

Cons

Template customization is bit typical. Design and implementation could be more user friendly

Review Source

JE

Jack E.  
Managing Partner  
Defense & Space  
Used the software for: 6-12 months

### "Great small business/Startup invoicing solution"

September 11, 2024

4.0

Easy to use once you're signed up. It's one of the very few cloud applications I use (I'm an on-prem dinosaur for most things) and I appreciate the convenience of anywhere-invoicing for my small business. I do also appreciate the nearly-direct line to product development. I've offered a couple of feature requests and am happy to note that one of them showed up a few months ago. Thanks, Zoho!

Pros

Simplicity and efficiency of the user interface.

Cons

The integrations with other Zoho apps are fine for customers that have standardized on their cloud suite, but the lack of 3rd party integrations (or even an API we could code our own to) make it unwieldy for anyone with more than a few dozen customers. While it's certainly to be expected from a totally-free application, I get a little irritated with the marketing for other Zoho products. Maybe they could tone it down a little for users of other Zoho paid products, like me.

Alternatives considered

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Invoice

Ease of use, features, cost, and integration with other Zoho products we were already using.

Switched from

[Ayanx Small Business Accounting](https://www.capterra.com/p/131299/Ayanx-Small-Business-Accounting/)

Consolidating apps to fewer vendors, features, cost

Review Source

MEP

Maria Eleonora P.  
Owner  
Entertainment  
Used the software for: I used a free trial

### "Useful app for invoices"

December 12, 2024

5.0

Overall, a fantastic experience, definitely recommended.

Pros

The dashboard: contains everything, but is neat and tidy, quick and easy to use.

Cons

Nothing in particular, the app does pretty much the job.

Review Source

FR

Frank R.  
CEO, psychologist  
Mental Health Care  
Used the software for: I used a free trial

### "Zoho Invoice helping new businesses"

November 15, 2024

5.0

Smooth, efficient and clear. The fields are particular so there's no time for confusion while looking for the blank.

Pros

It's very friendly. There are no extra lines to click, and it is not overwhelming, like Zoho CRM. With this one, Zoho Invoice, I can do an invoice in less than 5 minutes. And the best it's that is free! So, kudos to Zoho for helping new businesses.

Cons

I have to input the information about the clients, but it would be pointless without it. Overall, I'm not complaining about Zoho Invoice.

Review Source

SP

Savitha P.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent choice for invoicing for small businesses"

November 21, 2024

5.0

Pros

Ease of use. Intuitive. Free. Provides all the features needed for invoicing for my small business.

Cons

None. It's simply brilliant. I don't see anything that I don't like.

Review Source

hR

heidi R.  
Director  
Events Services  
Used the software for: 6-12 months

### "It’s Great "

March 10, 2025

5.0

It’s great - a professional look and all for free

Pros

Easy to use and the invoices look clear.

Cons

That I have to use regularly to keep the account going

Review Source

SS

Sahar S.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Great for small business "

October 20, 2024

5.0

Great, it helps with my small business a lot, fast and reliable

Pros

User friendly, costume design, simple installation for non technology users like me

Cons

To send an invoice I have to add too much information, sometimes I don’t need to do so

Review Source

EO

Eniola O.  
Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Ease of use"

December 27, 2024

5.0

Pros

It's easy to use and very easy to navigate.

Cons

None that I know of right now. I think it's a good product.

Review Source

CS

Chamara S.  
Managing Director  
Construction  
Used the software for: Less than 6 months

### "A good solution for SME"

October 4, 2024

5.0

It good and convenient, so far no problem

Pros

Its simplicity and friendly user interface

Cons

nothing at all, but I would recommend to add some features on bulk information uploading feature

Review Source

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