# Page 5 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 101-125 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kippie H.  
owner  
Dairy  
Used the software for: 1-2 years

### "sign in problems"

August 4, 2024

2.0

Pros

good but problems with sign in.make it ease.always pin problem

Cons

sign in problems.always a problem with e-mail and password or try again

Review Source

DY

Daniel Y.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "It's free, and it does everything I need"

August 8, 2024

5.0

Pros

It's free, easy, and keeps track of all my invoicing.

Cons

Difficult to handle invoicing in more than one currency in this free version.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Invoice

Overall superior product, far more functions, and free.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Manual work, hard to track, can't save profiles and parameters and products, no recurring billing function.

Review Source

YA

Yogdutta A.  
Proprietor  
Printing  
Used the software for: Less than 6 months

### "EXCELLENT PRODUCT FOR INVOICING AND ACCOUNTING !"

July 31, 2024

4.0

EXCEPTIONAL ! GO FOR IT ! EASY TO USE & ONLINE HELP LESSONS ARE AVILABLE FOR GUIDANCE

Pros

EASY TO USE AND SEND IT VIA MAIL TO UR CUSTOMERS.

Cons

EVERY TIME I PREPARE A INVOICE, THE ZOHO NAME COMES BELOW OUR INVOICE.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

MY BROTHER RECOMMENDED ME ZOHO ! HE IS USING ZOHO FOR LAST 3/4 YEARS.

Review Source

BG

Barbara G.  
Consultant  
Management Consulting  
Used the software for: I used a free trial

### "Easy and Professional "

September 15, 2024

5.0

Pros

Easy to set up. Easy to use. Looks professional.

Cons

No issues. I liked all of it. One small issue getting address to display on invoice.

Review Source

YR

YENIFER R.  
vendedor  
Accounting  
Used the software for: I used a free trial

### "Mi opinion"

August 13, 2024

5.0

es buena, funcional para pequenas empresas

Pros

es una herramienta sencilla facil de usar.

Cons

el costo no es muy adsequible, y es limitado.

Review Source

PY

Pankaj Y.  
Consultant  
Computer Software  
Used the software for: I used a free trial

### "Zoho Invoices for Individuals"

September 7, 2024

4.0

Pros

It's was simple and quick. We can also record payments and keep track if all invoices are closed or not.

Cons

There is not much I dislike about Zoho. Though I have just started using it.

Review Source

VR

Verified Reviewer  
Writer  
Consumer Goods  
Used the software for: 1-2 years

### "A Freelancer's Dream Come True "

June 1, 2024

5.0

Pros

is a free online invoicing software that is perfect for small businesses. With this software, you can send invoices with ease from mobile or web and get paid quickly. You can choose from a ton of beautiful and customizable templates, add your logo and even automate recurring invoices. You can also send clients reminders for past-due balances and provide multiple payment options for customers to pay you securely. My favourite feature is sending quotes for clients to approve and then converting the document to an invoice to bill them at a later date. I also love that I can track the time I spent on a project and bill them per hour. You can conveniently start a timer with your mobile device, laptop or Apple Watch and time will be logged in a calendar format. You can also use Zoho Invoice to automatically scan expense receipts and calculate your travel expenses with the GPS and see your mileage. It features a dashboard where you can keep track of your business performance with insightful charts and graphs. Your customers also have access to a self-service portal where they can view their invoices or quotes and make payments.

Cons

You can’t produce financial statements.

Review Source

RA

Rylan A.  
Managing Director  
Defense & Space  
Used the software for: I used a free trial

### "Generally Good"

April 3, 2024

5.0

Pros

Ease of Use and ease of availability of Materials

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Ease of Use and ease of availability of Materials

Review Source

GC

Gina C.  
Founder/Partner  
Accounting  
Used the software for: I used a free trial

### "Review for Efficiency"

September 9, 2023

4.0

I am having to deal with the difficulties that I stated above. I am hoping that you can manage the changes required. So far the load is acceptable. I don't have more than 24 invoices all year between all three companies. As things are getting better. I hope that ZOHO can improve and make it easier for me to continue with you. I will be reviewing the Poultry system and if you can help me with that I will manage to convince one of our biggest companies in the country to use it. But issues of currency have to be resolved. Otherwise, they have to resort to locally-made software.

Pros

Simple to prepare the basic in an invoice and free trial for me. I like my 3 small companies in one place and one login.

Cons

I cannot share the same template and change only the Logo part. I cannot share the same customer with my three clients without having to reenter everything about the Customer. I cannot bill different currencies for the same client in different invoices. I cannot have at least two currencies to work with for each company. I cannot issue reports in different currencies for the same activity. I cannot define the currency exchange rate. No mechanism to deal with economies that have changed like Lebanon, Egypt, and Turkey, and there may be more in the future.

Review Source

Felipe M.  
Contador  
Accounting  
Used the software for: I used a free trial

### "Zoho Invoice, excelente opção aos colegas"

August 1, 2023

5.0

Excelente experiência.

Pros

Gostei muito da sua interface fácil de usar. Configurar minha conta e criar faturas foi simples e economizei tempo.

Cons

O que menos gostei foi a opção de personalizar completamente modelos de faturas.

Review Source

Skyler B.  
Freelance Content Writer  
Writing and Editing  
Used the software for: 6-12 months

### "Zoho Invoice is the perfect invoicing solution for freelancers"

May 17, 2023

5.0

My experience with has been great. I used to use Wave to invoice clients for years. But then they changed to only be available for US and Canadian customers. After that I then tried a number of other invoicing software and settled on Zoho Invoice. For freelancers and small businesses it is the perfect option, and completely free! It makes it quick and easy to add new customers, invoice them, and also keep track of outstanding payments.

Pros

I love that software is free to use, and also integrates Stripe to allow me to take credit and debit card payments. As a freelancer, I work with a small number of clients, and only send a few invoices per month, so paying for other freelancing software doesn't seem like good value. I like that the invoice can be customized to suit my branding, as well as adding custom fields such as an ABN. It is also minimalist and looks professional. Another great thing is that there are also no restrictions on the number of clients I can add, which is perfect because I do a lot of one off projects.

Cons

I don't like the way that the card payments via Stripe appear on the invoice. It is just a small icon of a card under the 'Payment Options' section, but it doesn't seem as clear or trustworthy as other invoicing software. I manually added text about clicking the icon to make a payment by debit or credit card via Stripe. However, I noticed that the number of clients who do so is significantly less than when I used to accept card payments via Wave. It can also be confusing to find certain menu items when configuring invoices - especially related to custom fields.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing Zoho Invoice

has all of the features that I need and is totally free. It also doesn't have any limitations on the number of clients I can invoice.

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

I only send a few invoices per month, and the Freshbooks Lite plan only has up to 5 billable clients. Because I do a lot of one off projects, I found myself having to delete previous clients to still be able to charge new ones. The next plan was double the price, and went from 5 to 50 billable clients - a significant difference.

Review Source

Nitin S.  
Senior Graphics Designer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to create and deploy with other zoho softwares and professional invoicing and accounting"

March 11, 2023

4.0

Entirely, I am pretty much pleased with the features and their UI. Although, they have some limitations in the case of templates overall they provide quick small-business invoicing that looks professional. If you're looking for an advanced invoicing tool for a big client then this tool is not that efficient but for small clients, it worked best for me.

Pros

I loved their graphical interface which helped me to create my first invoice professionally with client details. I have updated my logo and address along with tax and discount. I can be able to edit templates where I can add colors and change fonts in invoices.Most prominently I have used their project cost tracking where I can be able to generate invoices that include working hours, costs incurred during that project, and overall costs.

Cons

Even if I can be able to edit templates but is partial and doesn't allow everything to get changed like I can't be able to resize my signature image or logo. That's a little downside for me while using this tool.And their support team is a little slow in response, it took 1 hour to just respond to my hello message.

Alternatives considered

[Invoiced](https://www.capterra.com/p/222215/Invoiced/)

Switched from

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)

Invoicely is a full-fledged invoicing tool and doesn't have many detailed invoicing options which made me switch to .

Review Source

JL

Jesse L.  
Owner  
Information Technology and Services  
Used the software for: 1-2 years

### "Very Satisfield With Zoho Invoice"

April 3, 2023

4.0

I use it to enter time to be billed and expenses (both reimbursable by clients and things for my company). Having the mobile app allows me to do both things when not at my computer. Then when it's time to create an invoice it's quick and easy.

Pros

The mobile app simplifies entering my time and expenses while I'm away from my computer. Also, I was using a self-built web based program I wrote 25 years ago. had all the things I needed to be able to switch easily. It also has a lot of functionality I don't use. And it's nice I'm not forced to use parts I don't need.

Cons

Some of the reports in the online version are not available in the mobile app. Also, I haven't figured out a way for it to tell me which clients I need to invoice in the current billing cycle. I can look at my time entries and my expense entries and figure it out. But it would be nice to have a report to run to show unbilled totals by client/customer for a given time period. If that exists I haven't found it.

Review Source

Krishna L.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Zoho Invoice has been a wonderful and superb experience for me"

May 18, 2022

4.0

So that I can capture clients at the exact time they are ready to on-board, Zoho's phone app and website interface flawlessly, allowing me to produce booking deposit invoices while on the go. Once I've set up all of my templates, sending an invoice to a new client through email or SMS is as simple as a few clicks.

Pros

Invoicing and bookkeeping in a small business are a snap with Zoho. Because I can simply compile and print out all of my billing and revenue information from the year, I no longer have to worry about tax season. If you're in the market for a straightforward and easy-to-use invoicing system, I highly suggest Zoho. We had a few difficulties with help early on, but they've been fixed and the assistance has been excellent since.

Cons

When premium plans were removed, a free forever plan was introduced, however Zoho branding was applied to the papers, which was a downfall. could charge a modest price to remove branding or a note that users may produce free invoices like this.

Switched from

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)[Square Invoices](https://www.capterra.com/p/255193/Square-Invoices/)

The Zoho platform is simple to set up, and the configurations are straightforward. may be simply upgraded to Zoho Books if you need more advanced capabilities and scalability. An application with extra accounting features

Review Source

GP

Georgiana P.  
Owner  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Why Zoho is the best way to go?"

April 15, 2023

5.0

My overall experience using Zoho is great.

Pros

I love that I can create an invoice for also anything. I can create one for different projects and track my sales. With online invoicing, my customers can get their estimates and access them on their end. They are also able to see what's happening. I also have the Zoho app whereby I can use anywhere at any time. I love that the payment process can be done online in the conform of my one or anywhere.

Cons

I like all the features that come with Zoho.

Switched from

[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

I switched because Zoho has all the features I need.

Review Source

SA

Soorya A.  
Founder  
E-Learning  
Used the software for: 2+ years

### "Complete end to end invoicing solution for SMBs"

May 29, 2021

5.0

Very satisfied and extremely happy customer of . Makes most of the "headache" piece of work in finance really easy and smooth by automating recurring tasks.

Pros

has long been an dependable tool for all our internal billing and invoicing needs. Ability to choose templates, customize design, adding categories and much more, makes it an integral part of our day to day business. The product has extensive features like dashboard, estimates, payments, recurring payments etc which can serve very well to any startup, SMB or enterprise. The product has strong UI/UX and the simplicity to use does not require any additional training or hand-holding, its just amazing how fast our new resources pick it up from day 1 We have used Zoho Invoice from our starting days and we have grown stronger together over all these years

Cons

As a founder-led company, I wish there was a feature to group multiple invoices into one and create a invoice group list, some customers expect us to submit multiple invoices in batches.

Reason for choosing Zoho Invoice

provides all features that our business needs right from start of creating customers to billing, invoices, payment history, reporting and much more. Our Finance team is very satisfied with it and it has worked out very well for our business in the most economical way!

Switched from

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)[Invoiced](https://www.capterra.com/p/222215/Invoiced/)

We found much more comprehensive one-stop product for our most needs - mostly by automating the recurring tasks. Everything from customer to invoice to payment to dashboard, we get a clear picture of each aspect in one go!

Review Source

ND

Nirmal D.  
Director  
Computer & Network Security  
Used the software for: 6-12 months

### "Clean, Simple & highly Customizable"

July 29, 2022

5.0

The overall experience has been nothing short of amazing! 10/10 will recommend to anyone.

Pros

I've been using Zoho for my business as well as personal invoicing. The experience has been nothing short of amazing! I've tried other free invoicing tools but nothing comes close to Zoho. It looks so simple and will fit almost every requirement related to invoicing - billing, expenses, payments, and timesheets. It makes it super easy to track projects, clients, payments, and business metrics with a single dashboard. The quarterly and yearly accounting is a breeze ever since we started using Zoho. They also seem to have a bunch of payment gateway integrations that we are yet to try.

Cons

The software does the job very well. Some people might consider the UI a little dated.

Reason for choosing Zoho Invoice

Free, easy-to-use, simple, customizable

Switched from

[Veem](https://www.capterra.com/p/234815/Veem/)

Better invoicing interface, customization, no platform lock-in

Review Source

Dedre M.  
Business Owner  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Very powerful for a free invoicing platform"

February 27, 2023

4.0

makes the tracking of expenses and invoicing so much easier since you can do everything in one place.

Pros

I am so impressed with .The Customer Portal is great to send invoices, timesheets and bills in real-time, and payment can be made directly from the porta. This is a great way for customers to stay informed of project progress and makes your life easy as well.Invoice templates can be customised and assigned per customer, which makes them great for branding or distinction between clients.Everything related to billing, invoicing, sending estimates and customer management can be done directly in your dashboard. Integrate with Zoho Mail, Zoho CRM or Zoho Expenses for an even more powerful suite to support your business.

Cons

Invoice templates are standard and basic, and customization features are limited to a few fonts and colours. Payment gateway integration options are limited to Stripe, Paypal and a few others. As a South African, I can only use PayPal, which is limiting.

Alternatives considered

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

Zoho is an all-in-one solution that makes billing, tracking, reporting and invoicing so much more convenient than any of the other solutions available.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave stopped supporting business from South Africa.

Review Source

DE

David E.  
Owner/General Manager  
Construction  
Used the software for: 2+ years

### "The Best Invoicing Software, Anywhere!!!!"

April 14, 2023

5.0

It saves me a ton of money and time. Most invoicing apps are complicated and confusing. With Zoho they just showed the world how easy invoicing can be. All you need is 5 minutes and you are an invoicing and accounting expert.

Pros

Its easy. Its not confusing. It keeps everything organized. It cuts down on paperwork. It keeps you out of the office and in the field.

Cons

What is there not to like about it. It almost does the work for you.

Reason for choosing Zoho Invoice

its way too easy. i have even still gone out looking for another product with name brand companies and even small companies and not a single one makes it this easy and keeps everything looking professional.

Review Source

Lynda D.  
business systems strategist  
Information Services  
Used the software for: 2+ years

### "Great product for small business"

May 25, 2023

5.0

excellent simple system for most small business

Pros

Simple invoice and expense tracking easily tracked on dashboard with drilldown to details. Can add business logo to invoice. Can enter time and have projects populate an invoice; can add items for quick entry; can add invoice discounts at $ or %; can attach timesheets; option to send to multiple emails, option to attach pdf of invoice to email and modify email contents. Also great support.

Cons

when a new invoice line is entered, the empty default line remains and has to be deleted

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

qbo not requred for simple business, zoho better than wave as described in 'why switched'

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

integration with expenses and Zoho expense entry has faster and better receipt attachment auto scan from emails and app. i.e. expenses in email can be inline or attached and it will auto-scan either

Review Source

JD

Jason D.  
Audio Engineer  
Entertainment  
Used the software for: 2+ years

### "The Only Solution That Covers All My Small Business Invoicing and Accounting Needs"

April 13, 2022

5.0

Zoho is nearly-perfect for small-business invoicing and accounting. I no longer worry about tax season, as I can easily create and print out all my billing and income info from the year. I can quickly know whether a client has paid or not, and it all transaltes instantly and perfectly to iPhone.

Pros

Zoho seamlessly integrates its iPhone app with its website so I can immediately create booking deposit invoices while I'm on the road—immediately capturing clients at that crucial moment when they are ready to on-board. Once all my templates are set up, it's just a couple clicks to send a new client an invoice via email or even text.

Cons

Zoho feels very "enterprise." Most of its preset categories and templates assume you are a giant corporation. Fiddling with billing and accounting headers and categories can be daunting and slightly confusing.

Switched from

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)

Nothing I found in the iPhone App Store could rival 's total reporting power, with expense tracking and reporting.

Review Source

Dennis T.  
Media Coach and Interviewer  
Professional Training & Coaching  
Used the software for: 2+ years

### "We are fans and will use for the fore"

March 16, 2023

5.0

Overall, is a user-friendly and feature-rich invoicing software that can be a great choice for businesses of all sizes. Its customization options, payment options, and integrations make it a versatile tool that can help businesses to manage their invoicing and accounting processes more efficiently.

Pros

We love the time tracking feature and the clear way the invoices detail the notes on hours billed.

Cons

Cumbersome to add projects and projects as a small business

Reason for choosing Zoho Invoice

Value and versatility

Review Source

ST

Sergio T.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Free but far better than most paid platforms!"

January 9, 2023

5.0

Pros

Its free to use about 90% of the features it offers which I think says it all really - Most credible competitors at a similar level charge a good amount of your hard earned cash for a similar product and often times doesn't even provide half the features Zoho invoices provides you. A fantastic invoicing system for small business owners and sole traders out there - especially those who have only recently launched their business!

Cons

As an invoice creation software its top level and surprisingly free! However, it is limited by the number of users (or employees) you can add onto it - which wouldn't be so much of an issue if I dealt with employees - but dealing with freelancers and contractors means that it makes communication slightly more complex as the software is clearly orientated towards businesses with established employees - and small businesses at that! Also - one thing that really bugs me, is quite literally a software bug that seems to be happening more and more often on my iOS devices. This being, that whenever I update an invoice, either on my iPad or iPhone - it doesn't seem to update in real time on other devices and vice-versa! In fact, some of the time, it doesn't appear at all! Not sure why this is the case but makes for a good game of 'Finding Wally' when you are almost certain that you sent that invoice when you were on your iPad earlier in the week.

Alternatives considered

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Reason for choosing Zoho Invoice

It was free while others charged you a good amount of money for the same features and service Zoho offered completely free of charge. It was a no brainer for me on this end.

Review Source

SD

Susan D.  
Tech Whisperer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Invoices: Just when I thought things couldn't be better or easier."

August 31, 2021

5.0

Efficient way to track my time and create an invoice for each client. Time (and therefore money) does not fall through the cracks.

Pros

Logging my time and being able to send my clients a detailed invoice (that I can customize) is critical to me. The fact that my client can opt to have a portal to see invoices, payments, etc. is icing on the cake!

Cons

Because invoicing is my business Achilles Heel, I would like it even better if I could create a recurring (monthly) invoice for my clients so I don't have to remember to do it. It is just there. Recurring billing right now is only for a fixed amount and I cannot add billable hours to it. However, the PROS definitely outweigh the CONS.

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

I had been using Freshbooks for over 5 years. I thought it would be the software I would never give up. That is, until I found Zoho. Customer service was AWESOME and the hour logging and invoicing were comparable to Zoho. However, it does not have a client portal and I limited myself to 50 active clients so as not to jump another pay level. Plus, since Zoho CRM is integrated, Zoho offers me the ability to log a client in one place vs. Freshbooks which would require Zapier integration. Plus my monthly spend in total is less.

Review Source

Ankush B.  
Manager- Finance  
Information Technology and Services  
Used the software for: 2+ years

### "Zoho Invoice: Invoicing on the go..."

July 4, 2022

5.0

is gamechanger tool for invoicing. Quick and easy to create invoice. Variety of available invoice templates to choose from. Free of Cost available. Very convenient for freelancers and small businesses.

Pros

helps in creating invoice anywhere and anytime. Following are the key features of Zoho Invoice: - Zoho Invoice is a free tool - Variety of available templates and formats - Easy to collaborate with team to create and manage invoices - Easy payment reminders to customers - Mobile applications are also available - Track and Trace time and expenses - Great support from the Zoho Support Team

Cons

The is nothing to dislike about . Zoho Invoice is a great tool available for free.

Review Source

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