# Page 6 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 126-150 of 822 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Krishna L.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Zoho Invoice has been a wonderful and superb experience for me"

May 18, 2022

4.0

So that I can capture clients at the exact time they are ready to on-board, Zoho's phone app and website interface flawlessly, allowing me to produce booking deposit invoices while on the go. Once I've set up all of my templates, sending an invoice to a new client through email or SMS is as simple as a few clicks.

Pros

Invoicing and bookkeeping in a small business are a snap with Zoho. Because I can simply compile and print out all of my billing and revenue information from the year, I no longer have to worry about tax season. If you're in the market for a straightforward and easy-to-use invoicing system, I highly suggest Zoho. We had a few difficulties with help early on, but they've been fixed and the assistance has been excellent since.

Cons

When premium plans were removed, a free forever plan was introduced, however Zoho branding was applied to the papers, which was a downfall. Zoho Invoice could charge a modest price to remove branding or a note that users may produce free invoices like this.

Switched from

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)[Square Invoices](https://www.capterra.com/p/255193/Square-Invoices/)

The Zoho platform is simple to set up, and the configurations are straightforward. Zoho Invoice may be simply upgraded to Zoho Books if you need more advanced capabilities and scalability. An application with extra accounting features

Review Source

GP

Georgiana P.  
Owner  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Why Zoho is the best way to go?"

April 15, 2023

5.0

My overall experience using Zoho is great.

Pros

I love that I can create an invoice for also anything. I can create one for different projects and track my sales. With online invoicing, my customers can get their estimates and access them on their end. They are also able to see what's happening. I also have the Zoho app whereby I can use anywhere at any time. I love that the payment process can be done online in the conform of my one or anywhere.

Cons

I like all the features that come with Zoho.

Switched from

[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

I switched because Zoho has all the features I need.

Review Source

SA

Soorya A.  
Founder  
E-Learning  
Used the software for: 2+ years

### "Complete end to end invoicing solution for SMBs"

May 29, 2021

5.0

Very satisfied and extremely happy customer of Zoho Invoice. Makes most of the "headache" piece of work in finance really easy and smooth by automating recurring tasks.

Pros

Zoho Invoice has long been an dependable tool for all our internal billing and invoicing needs. Ability to choose templates, customize design, adding categories and much more, makes it an integral part of our day to day business. The product has extensive features like dashboard, estimates, payments, recurring payments etc which can serve very well to any startup, SMB or enterprise. The product has strong UI/UX and the simplicity to use does not require any additional training or hand-holding, its just amazing how fast our new resources pick it up from day 1 We have used Zoho Invoice from our starting days and we have grown stronger together over all these years

Cons

As a founder-led company, I wish there was a feature to group multiple invoices into one and create a invoice group list, some customers expect us to submit multiple invoices in batches.

Reason for choosing Zoho Invoice

Zoho Invoice provides all features that our business needs right from start of creating customers to billing, invoices, payment history, reporting and much more. Our Finance team is very satisfied with it and it has worked out very well for our business in the most economical way!

Switched from

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)[Invoiced](https://www.capterra.com/p/222215/Invoiced/)

We found Zoho Invoice much more comprehensive one-stop product for our most needs - mostly by automating the recurring tasks. Everything from customer to invoice to payment to dashboard, we get a clear picture of each aspect in one go!

Review Source

ND

Nirmal D.  
Director  
Computer & Network Security  
Used the software for: 6-12 months

### "Clean, Simple & highly Customizable"

July 29, 2022

5.0

The overall experience has been nothing short of amazing! 10/10 will recommend to anyone.

Pros

I've been using Zoho for my business as well as personal invoicing. The experience has been nothing short of amazing! I've tried other free invoicing tools but nothing comes close to Zoho. It looks so simple and will fit almost every requirement related to invoicing - billing, expenses, payments, and timesheets. It makes it super easy to track projects, clients, payments, and business metrics with a single dashboard. The quarterly and yearly accounting is a breeze ever since we started using Zoho. They also seem to have a bunch of payment gateway integrations that we are yet to try.

Cons

The software does the job very well. Some people might consider the UI a little dated.

Reason for choosing Zoho Invoice

Free, easy-to-use, simple, customizable

Switched from

[Veem](https://www.capterra.com/p/234815/Veem/)

Better invoicing interface, customization, no platform lock-in

Review Source

Dedre M.  
Business Owner  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Very powerful for a free invoicing platform"

February 27, 2023

4.0

Zoho Invoice makes the tracking of expenses and invoicing so much easier since you can do everything in one place.

Pros

I am so impressed with Zoho Invoice.The Customer Portal is great to send invoices, timesheets and bills in real-time, and payment can be made directly from the porta. This is a great way for customers to stay informed of project progress and makes your life easy as well.Invoice templates can be customised and assigned per customer, which makes them great for branding or distinction between clients.Everything related to billing, invoicing, sending estimates and customer management can be done directly in your dashboard. Integrate with Zoho Mail, Zoho CRM or Zoho Expenses for an even more powerful suite to support your business.

Cons

Invoice templates are standard and basic, and customization features are limited to a few fonts and colours. Payment gateway integration options are limited to Stripe, Paypal and a few others. As a South African, I can only use PayPal, which is limiting.

Alternatives considered

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

Zoho is an all-in-one solution that makes billing, tracking, reporting and invoicing so much more convenient than any of the other solutions available.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave stopped supporting business from South Africa.

Review Source

DE

David E.  
Owner/General Manager  
Construction  
Used the software for: 2+ years

### "The Best Invoicing Software, Anywhere!!!!"

April 14, 2023

5.0

It saves me a ton of money and time. Most invoicing apps are complicated and confusing. With Zoho they just showed the world how easy invoicing can be. All you need is 5 minutes and you are an invoicing and accounting expert.

Pros

Its easy. Its not confusing. It keeps everything organized. It cuts down on paperwork. It keeps you out of the office and in the field.

Cons

What is there not to like about it. It almost does the work for you.

Reason for choosing Zoho Invoice

its way too easy. i have even still gone out looking for another product with name brand companies and even small companies and not a single one makes it this easy and keeps everything looking professional.

Review Source

Lynda D.  
business systems strategist  
Information Services  
Used the software for: 2+ years

### "Great product for small business"

May 25, 2023

5.0

excellent simple system for most small business

Pros

Simple invoice and expense tracking easily tracked on dashboard with drilldown to details. Can add business logo to invoice. Can enter time and have projects populate an invoice; can add items for quick entry; can add invoice discounts at $ or %; can attach timesheets; option to send to multiple emails, option to attach pdf of invoice to email and modify email contents. Also great support.

Cons

when a new invoice line is entered, the empty default line remains and has to be deleted

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

qbo not requred for simple business, zoho better than wave as described in 'why switched'

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

integration with expenses and Zoho expense entry has faster and better receipt attachment auto scan from emails and app. i.e. expenses in email can be inline or attached and it will auto-scan either

Review Source

JD

Jason D.  
Audio Engineer  
Entertainment  
Used the software for: 2+ years

### "The Only Solution That Covers All My Small Business Invoicing and Accounting Needs"

April 13, 2022

5.0

Zoho is nearly-perfect for small-business invoicing and accounting. I no longer worry about tax season, as I can easily create and print out all my billing and income info from the year. I can quickly know whether a client has paid or not, and it all transaltes instantly and perfectly to iPhone.

Pros

Zoho seamlessly integrates its iPhone app with its website so I can immediately create booking deposit invoices while I'm on the road—immediately capturing clients at that crucial moment when they are ready to on-board. Once all my templates are set up, it's just a couple clicks to send a new client an invoice via email or even text.

Cons

Zoho feels very "enterprise." Most of its preset categories and templates assume you are a giant corporation. Fiddling with billing and accounting headers and categories can be daunting and slightly confusing.

Switched from

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)

Nothing I found in the iPhone App Store could rival Zoho Invoice's total reporting power, with expense tracking and reporting.

Review Source

Dennis T.  
Media Coach and Interviewer  
Professional Training & Coaching  
Used the software for: 2+ years

### "We are fans and will use for the fore"

March 16, 2023

5.0

Overall, Zoho Invoice is a user-friendly and feature-rich invoicing software that can be a great choice for businesses of all sizes. Its customization options, payment options, and integrations make it a versatile tool that can help businesses to manage their invoicing and accounting processes more efficiently.

Pros

We love the time tracking feature and the clear way the invoices detail the notes on hours billed.

Cons

Cumbersome to add projects and projects as a small business

Reason for choosing Zoho Invoice

Value and versatility

Review Source

ST

Sergio T.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Free but far better than most paid platforms!"

January 9, 2023

5.0

Pros

Its free to use about 90% of the features it offers which I think says it all really - Most credible competitors at a similar level charge a good amount of your hard earned cash for a similar product and often times doesn't even provide half the features Zoho invoices provides you. A fantastic invoicing system for small business owners and sole traders out there - especially those who have only recently launched their business!

Cons

As an invoice creation software its top level and surprisingly free! However, it is limited by the number of users (or employees) you can add onto it - which wouldn't be so much of an issue if I dealt with employees - but dealing with freelancers and contractors means that it makes communication slightly more complex as the software is clearly orientated towards businesses with established employees - and small businesses at that! Also - one thing that really bugs me, is quite literally a software bug that seems to be happening more and more often on my iOS devices. This being, that whenever I update an invoice, either on my iPad or iPhone - it doesn't seem to update in real time on other devices and vice-versa! In fact, some of the time, it doesn't appear at all! Not sure why this is the case but makes for a good game of 'Finding Wally' when you are almost certain that you sent that invoice when you were on your iPad earlier in the week.

Alternatives considered

[Invoice2go](https://www.capterra.com/p/81858/Invoice2go/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Reason for choosing Zoho Invoice

It was free while others charged you a good amount of money for the same features and service Zoho offered completely free of charge. It was a no brainer for me on this end.

Review Source

SD

Susan D.  
Tech Whisperer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Invoices: Just when I thought things couldn't be better or easier."

August 31, 2021

5.0

Efficient way to track my time and create an invoice for each client. Time (and therefore money) does not fall through the cracks.

Pros

Logging my time and being able to send my clients a detailed invoice (that I can customize) is critical to me. The fact that my client can opt to have a portal to see invoices, payments, etc. is icing on the cake!

Cons

Because invoicing is my business Achilles Heel, I would like it even better if I could create a recurring (monthly) invoice for my clients so I don't have to remember to do it. It is just there. Recurring billing right now is only for a fixed amount and I cannot add billable hours to it. However, the PROS definitely outweigh the CONS.

Switched from

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

I had been using Freshbooks for over 5 years. I thought it would be the software I would never give up. That is, until I found Zoho. Customer service was AWESOME and the hour logging and invoicing were comparable to Zoho. However, it does not have a client portal and I limited myself to 50 active clients so as not to jump another pay level. Plus, since Zoho CRM is integrated, Zoho offers me the ability to log a client in one place vs. Freshbooks which would require Zapier integration. Plus my monthly spend in total is less.

Review Source

Ankush B.  
Manager- Finance  
Information Technology and Services  
Used the software for: 2+ years

### "Zoho Invoice: Invoicing on the go..."

July 4, 2022

5.0

Zoho Invoice is gamechanger tool for invoicing. Quick and easy to create invoice. Variety of available invoice templates to choose from. Free of Cost available. Very convenient for freelancers and small businesses.

Pros

Zoho Invoice helps in creating invoice anywhere and anytime. Following are the key features of Zoho Invoice: - Zoho Invoice is a free tool - Variety of available templates and formats - Easy to collaborate with team to create and manage invoices - Easy payment reminders to customers - Mobile applications are also available - Track and Trace time and expenses - Great support from the Zoho Support Team

Cons

The is nothing to dislike about Zoho Invoice. Zoho Invoice is a great tool available for free.

Review Source

Shannon H.  
Lead Consultant  
Public Relations and Communications  
Used the software for: 1-2 years

### "I love Zoho Invoice!"

March 20, 2023

5.0

As an independent communications consultant & freelancer, Zoho Invoice has been perfect for my needs.

Pros

When I started consulting/freelancing, I used to track my time in Excel and create invoices in Microsoft Word. It was so time-consuming and didn't look professional at all! I was thrilled to find Zoho Invoice's free version and have been using it for the past couple of years now. It saves me so much time, has built-in time tracking connected to your client/customer projects and tasks which then automatically populate invoices for you, and creates really nice, professional-looking invoices. While getting the software setup initially, I did need to ask customer service for help a few times, and while it sometimes took a day or two for them to respond, that is pretty typical even for some paid software and they were always able to help solve my issue!

Cons

For a free product, I truly can't complain about anything!

Review Source

Julieanne G.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great value"

February 2, 2020

5.0

Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

Pros

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

Cons

Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Alternatives considered

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Reason for choosing Zoho Invoice

Zoho offered the cheapest price for the feature of sending recurring invoices. After using this program, I've seen there are many other handy features that come along with their low rate. Because it also connects to so many 3rd party programs, I don't foresee switching to another company for quite some time.

Review Source

Response from Zoho

February 29, 2020

Hi Julieanne, Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes. Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to support@zohoinvoice.com Regards, Harikrishna The Zoho Invoice Team

Sara B.  
Human Resources Generalist  
Hospital & Health Care  
Used the software for: 2+ years

### "Excellent billing tool with good price and support"

July 17, 2022

4.0

The fact that all the greatest and most helpful products can be found in a single location is the standout feature of the Zoho offering. It helps us save both time and money while also making our job easier and more pleasant.

Pros

This application makes it possible to collaborate on projects without the risk of confidential data being compromised, which makes it the ideal tool for my company's small business. This is a service that earns five stars from me.

Cons

It is a significant drawback and adds a lot of extra work for me to have to pay for each person after I have already signed up. I constantly get stopped while paying, and the procedure is a little bit sluggish. It has a sensation of danger.

Switched from

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

I can't remember how long I've been using Zoho Invoice, but it's been at least six years. It has shown out to be an excellent option all throughout this period. The service is reliable, completely safe, and offers an excellent cost-to-benefit ratio. In addition to that, assistance is available around the clock and is quite quick to respond!

Review Source

Matthew V.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great invoicing tool for small businesses"

November 25, 2019

4.0

Overall good customer service and good product. We tried different ways to implement the recurring feature that most of our clients would use. We wanted to auto deduct recurring invoices and it didn't have that feature, otherwise, we probably would have stayed with it. We did use Zoho subscriptions for that.

Pros

It was quick to get up and running. The software is fairly easy to navigate and provides professional looking invoices that are downloadable by my customers. My favorite feature is the reminder feature, once you send out an invoice the software can send out automated reminders for the client to pay in case they don't see it in their email the first time or get busy and forget (cause an email will be forgotten eventually, as good intentioned as we all are). Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used. And if you use Zoho CRM, in can integrate with that.

Cons

For me personally, I was using the software for invoicing website development customers, and once you get done, apart from web hosting, you are done. And over the past few years, I hit my max level and I don't feel like its much of a benefit to have past customers count towards my limit. Some of which are small jobs. I think it would be better if you have the same customers you invoice regularly.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Zoho Invoice

Better options than paypal with less setup.

Switched from

[Keap](https://www.capterra.com/p/76390/Infusionsoft/)

We were switching CRM systems and cutting back on things we were not using.

Review Source

Response from Zoho

November 26, 2019

Hi Matthew, Thanks for the review! We are happy to know the automatic reminders and the integration between Zoho Invoice and Zoho CRM were of help to you. Regarding recurring transactions, it's good to hear that Zoho Subscriptions caters to your needs but since Zoho Invoice itself has recurring invoices and the ability to auto-charge your customers, we would like to know a little more on it. You can reach out to support@zohoinvoice.com so that we can understand your requirements better. Regards, Harikrishna

JH

Jessica H.  
Owner and Designer  
Graphic Design  
Used the software for: 2+ years

### "A good and affordable solution for invoice generation and project time tracking"

August 4, 2023

5.0

Overall I was very happy with the years I used Zoho Invoice. It has a simple, easy-to-use interface, plenty of customizability with invoice design, and excellent value.

Pros

I liked that it only had the features I was looking for, and that it wasn't overloaded with extras that I didn't need, which would have increased the price point. This was fantastic entry-level software when my business was still very young, that allowed me to streamline invoice generation for clients. I also used it to keep track of my billable hours on projects.

Cons

Eventually I wanted to level up to software that combined invoicing and time tracking capability with accounting services, and I also wanted to expand the number of users. After researching other options, I decided that Zoho Invoice no longer met my growing needs.

Reason for choosing Zoho Invoice

The simplicity of the software, coupled with the affordable price point, ultimately drove me to choose Zoho Invoice.

Review Source

RK

Rahul K.  
Risk management  
Financial Services  
Used the software for: 2+ years

### "Zoho Invoice is a great accounting tool."

December 19, 2022

5.0

Overall, Zoho Invoice is a great tool for anyone who needs to track their expenses and invoices. It is fast, efficient, and easy to use. This is a huge time-saver for me, and it's something that I really appreciate.

Pros

I like using Zoho Invoice because it is fast and efficient. We can create and send invoices in minutes, and track payments in real time. Zoho Invoice is a great accounting tool. It can help us keep track of our finances and make sure our books are in order. This makes it easy to stay on top of our finances and avoid late payments.

Cons

Though, Zoho Invoice is great platform for billing and invoicing, It can still be improved. The only thing I don't like, It is often slow and laggy, which need to be fixed.

Review Source

JB

Janine B.  
General Manager  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Zoho Invoicing is excellent"

May 12, 2023

5.0

Brilliant

Pros

Very easy to set up, create customers, items, invoices, allocate payments, pull reports. Exceptionally easy to navigate on laptop or mobile

Cons

After changing a customers information, I struggle to amend previous invoices to reflect the new info

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Reason for choosing Zoho Invoice

Cost, ease of use

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Needed an online app to invoice customers on the 'run'

Review Source

HRP

Hector Ricardo P.  
Gerente  
Consumer Services  
Used the software for: 6-12 months

### "Optimizacion e imagen"

April 15, 2023

5.0

Excelente, a nivel corporativo proyecto solidez, imagen, orden, a nivel interno mejora los procesos, hace mas eficiente y eficaz la facturación, puedo tener los datos reales en tiempo real y ejercer control de la operación de la empresa

Pros

Que sea en linea, sin necesidad de descargar programas, genera solidez, imagen de empresa con procesos bien establecidos y organizados, poder tener datos reales en tiempo real es fundamental para evitar fugas de información, las estadísticas no dejan ver la realidad de la operación, facilita y mejora los procesos en términos de eficiencia y eficacia

Cons

Me gustaría tener un mejor sistema de codificación de servicios, niveles de precios, de igual forma seria magnifico e importante tener un portal personaliza ble para el cliente con integración a la web de la empresa

Alternatives considered

[MedicoInfra](https://www.capterra.com/p/149941/MedicoInfra/)

Reason for choosing Zoho Invoice

El respaldo de Zoho, la imagen de solidez que tiene es buena

Review Source

Ebbenezer Mziyanda M.  
Director  
Design  
Used the software for: 2+ years

### "Easy and helpful invoicing system for any business big and small"

May 11, 2023

5.0

Great experence

Pros

Since I migrated to Zoho, I am able to generate quotes and invoices. Some of the service I supply are per month while others are per year. With Zoho I can setup an invoice to generate once a year for annual customers on an ongoing setup, therefore no need for me to remember to send the annual invoices, but Zoho does that for me.

Cons

The inability to generate payslips. As a business looking to scale up, it would be a great thing to be able to generate payslips for employees and myself within the same system, that way it will be easy to manage all admin things of the business on one platform

Review Source

Javier P.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Best Software for custom invoicing"

November 1, 2021

5.0

I am creating invoices for my online sales and also creating invoices for my store sales. I can keep track of pending/partial/overdue payments with just a few clicks

Pros

The IRS in our country requires certain fields to be shown in every invoice we submit. Most of the invoice has to be customized in order to be cataloged as valid. There is one particular customization that none of the apps/software we used in the past has; which is "total amount due in written letters". Of course you can type the total amount due in a blank custom field, but when looking at multiple invoices you will likely want that field to be generated automatically and not manually. This is a very particular reason why we are more than pleased using Zoho Invoice, not to mention the other great features like reporting, multiple accounts and budget-to-invoice connection

Cons

The user interface could be more "user friendly"

Review Source

VR

Verified Reviewer  
Founder  
Information Technology and Services  
Used the software for: 1-2 years

### "My Go For Invoicing platform"

February 13, 2021

5.0

It was hilarious at first, i was searching for an app to generate invoice when i am outside i came across zoho invoice gave it a try first try was funny as the functions didn't made any sense at first but soon after an hour so it felt like this application is really thought through when crafting, i quickly set it as my next go-to invoicing app on desktop and mobile and on the cloud, thanks you zoho for this wonderful service.

Pros

Everything from custom payment gateway integration to single click invoice genration, the best feature would be the inventory mangement and product catalogue making it easier to create invoice by typing the product name only everything will be fetched from the catalogue even the discounts and taxes are perfectly fine tuned with the invoice template. Started using as an On-The-Go invoice genrator and fell in love after generating first invoice.

Cons

The mail customizability the mail sent to payee is non-customizable(atleast for me) i want it to reflect offline payment instructions as well for some customers having no mode online payments that's the only drawback i found while using zoho invoice apart from this everything works perfectly fine.

Review Source

Response from Zoho

April 14, 2021

Hi there, Thank you so much for leaving such a wonderful review for Zoho Invoice! We're glad to learn your journey with us so far, and we hope to serve you more in the coming years. With regards to the email that goes to your customers, you do have the option to customize it completely to match your brand. If you need any help setting it up, just drop an email to support\[at\]zohoinvoice\[dot\]com Regards, Harikrishna

LS

Latrese S.  
CEO  
Legal Services  
Used the software for: Less than 6 months

### "Excellence"

October 30, 2023

5.0

I am satisfied with the Zoho Invoice overall.

Pros

I love the payment processing. The security for processing online payments is excellent.

Cons

That it takes 24- 48 hours to get the payment processed through Stripe or Paypal.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

The 14 day trial period made me like the easy of it and the I seen the payment security.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Because I was not satisfied with the security of their online payments. I was defrauded multiple times over the years using Quickbook.

Review Source

JL

Julieann L.  
Office Manager  
Construction  
Used the software for: 1-2 years

### "Don't Let the Name Fool You"

October 25, 2023

5.0

Love it. So economical and packed with features. Love Zoho

Pros

Even though Zoho Invoice creates and processes invoices (which is our only main use) it has many other features such as time tracking, estimates, and expenses. Simple software but, at the same time, not so simple that it does not fit our needs perfectly. Not to mention also, the suite of Zoho business solutions. They have thought of everything a business needs

Cons

I really cannot think of anything that I do not like about this program.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

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