# Page 7 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews --- Zoho Invoice 4.7 (823) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Zoho Invoice ## Showing most helpful reviews Showing 151-175 of 823 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dale L. Principal and Owner Used the software for: Less than 6 months ### "I just switched from the "improved" FreshBooks to Zoho Invoice." January 16, 2018 4.0 It meets most of my invoicing and time tracking needs, and at an over 50% reduction in monthly costs. Pros My small consulting firm has used Freshbooks for a couple of years. Recently they "upgraded" their product and I lost very basic functionality that I relied on day-to-day. While not perfect, Zoho Invoice provides most of that functionality and at an over 50% drop in price. I really like the previous FreshBooks solution, and would have eagerly embraced the new, but you cannot release a new version that supports so much less functionality that the last. OK, off that soap box. Zoho Invoice so far seems easy to use, with a few caveats I will spell out in the next section. The customization is great (almost, but not quite, to a fault). Some of what I consider basic functions for a consulting environment are available. Including the expense receipt images on the PDF invoice (HELLO FRESHBOOKS!!!) are very simple. Cons Three things. But keep in mind that even with these three things I find Zoho Invoice better suited to my needs over my current solution; Provide the option to include the expense date on the invoice!!!!! This is very basic and very needed. I see from reviews that people have been asking for this for several years. Provide a field for expense vendor. Sure I can setup a custom field, but when you get to the invoice you cannot access custom fields at the detail level. Provider the option to include the expense author on the invoice. I usually have two to three of us on an engagement all entering expenses for travel, lodging, meals, etc. By including the author, the client can easily see from whom the expense is coming from. To get around these shortcomings, I have my group enter expenses in a very specific way that includes these information in the notes field. Not optimal, but still works. Review Source QR Quinton R. Audio Visual Consulting Telecommunications Used the software for: Less than 6 months ### "Great experience with Zoho Invoice" March 31, 2023 5.0 It been so great. This is a startup business, and finding something these days that are free, especially in the beginning is great. The best is this free version is exactly what I needed and more. I will most likely grow my business and my requirements will change, but I have no doubt that Zoho will give me the freedom to do so. Pros The ability to track my time, per stage, per project help me to better estimate new projects and quoting those in accordance with historic evidence of time allocated. Then, once you are on top of the time tracking, you can send out detailed invoice in a flash, without adding any new information. It is also so easy to capture your time, as it integrates with your calendar. Also the ability to take a picture of invoices and adding it as expenses is also so amazing. Cons It is so easy to set this up, and it can be customised so much, I really do not have anything negative to say. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Invoice I deployed Zoho from a CRM perspective at a previous company that I worked for, and had some knowledge about how easy it was to deploy, and because my company is a startup it help having access to this for free. Review Source Maitham Abdulkarim S. Finance & accounting manager Accounting Used the software for: 2+ years ### "Zoho User" October 26, 2022 5.0 Im very happy using Zoho Pros I liked the simplicity and the procedure tracking for billing and invoicing Cons Cash flow format which is not as per the standard format Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) it is very simplified software which makes my life easier Review Source KADir T. Maintenance Manager Automotive Used the software for: 2+ years ### "Zoho Invoice Feedback" December 16, 2022 5.0 I like to use this programme making life easy to have mobile access from everywhere acc. to latest technology Pros I like to combination of Zoho programmes between us to create invoice and get payment accordingly. Cons There is local rules which called " both side approval for the invoice" this process should be developped in the programme to send automatic e mails to customers for the invoice confirmation Review Source KM Kathy M. Owner Executive Office Used the software for: 2+ years ### "Couldn't Work Without Zoho!" May 5, 2023 5.0 Zoho Invoice has streamlined my business's invoicing and payment processes. It's drastically reduced the time I spend on administrative work but I always know where things stand with a quick glance at the dashboard. It's the first browser tab I open every day. I wouldn't want to work without it! Pros Time tracking, invoicing and instantly being able to run client payments. My clients also enjoy the portal and the ability to see their invoices or secure documents. Cons I can't say there is anything I dislike about Zoho! Review Source GH Gabriela H. Owner Human Resources Used the software for: 2+ years ### "Simple and professional without a high price tag " March 27, 2021 5.0 Great product that I recommend to anyone who needs to charge hourly rates, project based or just in general needs to create and send I voices that look professional without having to buy a whole accounting suite software. Pros I love the easiness of use, interface, features, and price! If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions. I have never found myself stuck or not understanding how to do something, and this is the first time I use software like this. The timesheet is also super helpful for independent consultora like myself. Cons There really isn’t something I don’t like about it. I think it would be useful to be able to set reminders to create invoices or when they are past due, to get them on your email. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Invoice Price and because it had exactly the features I needed, no less or more. Review Source Response from Zoho April 14, 2021 Hi Gabriela, Thank you so much for leaving a stellar review for Zoho Invoice! We understand that managing finances can become a real challenge for businesses, especially in the initial stages, and we're glad to know Zoho Invoice helps you manage them like a pro. Good luck for your business, Gabriela! Cheers, Harikrishna Christopher A. Director Marketing and Advertising Used the software for: 2+ years ### "Makes getting paid by clients a breeze" September 11, 2023 5.0 It allowed us to easily managing our invoicing process by end users instead of needing a dedicating person in the office. Pros The ease in which we can create invoices and the options for payment methods to make sure clients can pay easily. Cons It takes some time to get all the integrations setup correctly, but once your up and running it just runs itself. Review Source PB Phil B. Owner Computer Software Used the software for: Less than 6 months ### "Zoho Invoice; the best so far." March 7, 2024 5.0 I've tried Quickbooks and FreshBooks but I am sticking with Zoho Invoice for its simplicity and the price is right. Freshbooks was disappointing. Pros Easily produces professional invoices and reports for the light user. Faster, simpler and cheaper than the competition. Highly recommended. Cons Recurring invoices could be easier. I need to set a manual schedule with a changing number of hours (items). Have not figured that out yet. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Simplicity and cost. I switched to Freshbooks believing it was cheaper than Quickbooks. I did not require all of the features of Quickbooks and thought Freshbooks would be cheaper; it wasn't. After a brief trial period, it was about the same cost as Quickbooks with fewer features. Review Source SH Steve H. MD Retail Used the software for: 1-2 years ### "Invoicing couldn't be simpler!" April 20, 2023 5.0 Had an issue with scrolling the address entry page due to me using a tablet rather than a mouse... ZOHO support responded by adding back the scroll bar which had previously been removed. 10/10 for service! Pros It does exactly what I need, no nonsense invoicing. Cons All my customer payments are on-line, so I would like the payment choice menu to be customisable.At the moment, on-line payments are at the bottom, necessitating an extra page scroll. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Invoice Price and functionality Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I use my accountants portal for tax calculations etc. meaning a lot of Quickbooks features were redundant. Review Source AC Alexis C. BI Analyst Information Technology and Services Used the software for: 2+ years ### "Access to finances at all times" July 24, 2023 5.0 Full control of billing.Record of expenses.Eliminate papers.Improve the collection process thanks to reminders.Share account statements. Pros I love this billing system. It is incredible that it is free and has complete functionality and ease to have complete control of income and expenses and additionally keep pending collections thanks to reminders. Cons Hard to say that I don't like something. I would like to be able to schedule quotes as well as billing emails. Despite being free, they still continue improving. Review Source VR Verified Reviewer Team Lead Marketing and Advertising Used the software for: 2+ years ### "Best Free Invoicing Software for StartUps" March 30, 2022 4.0 Pros Zoho platform allows for easy setup, the configurations are direct and easy to setup. When in the need to upgrade to more complex features and scaling Zoho Invoice can be easily upgraded to Zoho Books. A more accounting rich Application. Cons Removal of paid plans and introducing a free forever plan is great, Zoho branding on the documents are added which is a down. If only they could add a small fee to remove branding or the notice use create free invoices like these in Zoho Invoice. Review Source ZM Zina M. President Marketing and Advertising Used the software for: 1-2 years ### "Wonderful product, highly recommend" June 15, 2023 5.0 Love this product. Have recommended to several friends and they are all pleased. Pros Zoho Invoice makes billing to payment quick and easy. There are a lot of features that allow you to see information of each customer in a variety of ways. It also makes finding discrepancies really easy. Cons It would be wonderful if there was an option to turn the online payment off and on. There are some clients I want to purchase through online, some I would prefer to pay via checks. Reason for choosing Zoho Invoice Was already using the email product. Liked the service, after encountering problems with another provider decided to give it a try. I have never looked back. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) The company froze my account without explanation. Accused me of being a fraudulent company after doing business with them for over 2 years. Review Source DB Daniela B. Director Retail Used the software for: 2+ years ### "Truly a free no limitation product " May 23, 2024 5.0 Pros Its user friendly, customization is on the next level and i can integrate it with my card machine to accept payments online Cons Nothing that I have found that I do not like Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) For my small business to save money but overall personal experience its such a more user friendly product with a great customer service Review Source AV Andries V. Car services Automotive Used the software for: 6-12 months ### "Zoho for small businesses" April 8, 2023 5.0 I used to use my own Excel sheet and created an invoice system that kind of work, however, was never professional. It took forever to do an invoice, Saving the client's invoices in a folder and retrieving it was cumbersome. This made me hate the invoice part and sometimes I would just tell people the cost with no invoice. Having to retype all the vehicle's details every time they come back for a car service was just painful!Now, it is almost the highlight of my job! I LOVE it! I show everybody the software and tell them it was the best thing ever! My client's details remain in the system. The history is there, and the look is so professional I think I even got more customers coming to me because the invoices of my old clients show them I care about the look of my company. Pros I am extremely grateful that the invoice part is free. I am an extremely small business that cannot afford any kind of software. Using Zoho has inspired me to carry on working hard at my business to grow in order for me to expand my use of Zoho as my business grows. Cons Absolutely fantastic software and I love it! The two restrictions are that I can only put in 3 "preferences" in my client details and I cannot WhatsApp an invoice. But other than that it is wonderful! Reason for choosing Zoho Invoice This was the product where invoicing was free, and the website showed how easy it is to use. Also one can expand to all the other products you offer and the cost of it is very reasonable. Review Source RW Richard W. Owner Information Technology and Services Used the software for: 2+ years ### "Zoho is good for small consulting businesses" April 26, 2023 5.0 Very good - have used it for a long time and improvements are coming out all the time. Pros Easy to setup and Intuitive to use. The Zoho team are making good improvements to the system regularly Cons Limited in that it does provide a p&L statement report Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Invoice see above Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Xero too expensive and getting less flexible all the time. Review Source ES Estevan S. CEO Construction Used the software for: 6-12 months ### "Invoicing made ease" January 15, 2024 5.0 Pros Simple to set it up and ease to use, multiples companies is a great feature that I use on a daily base. Cons Can't say anything bad about it, the software has meet my needs Review Source MO Mark O. Heating Engineer Construction Used the software for: 1-2 years ### "Fantastic" March 16, 2023 5.0 As a small company owner, Zoho works extremely well. From the great choice of templates to an online customer portal Zoho keeps you up to date. The online payment option is great if your on the move and gives the customer more flexibility with their payment option. Zoho helps you keep track of all the outstanding invoices and everyone who has paid you. This FREE addition is absolutely unbelievable value for money. Thank you for letting me use this product. Pros Easy to use, Great features such as the portal, auto reminders, partial payments, card facility, template choices..... Cons I have not actually come up against anything with the programme that warrants a con. Review Source VR Verified Reviewer Owner Media Production Used the software for: I used a free trial ### "Efficient Invoicing Made Easy" March 20, 2023 4.0 Pros As an owner, I have been using Zoho Invoice for our invoicing needs and I am quite pleased with the software. Zoho Invoice has made the invoicing process a breeze, allowing me to easily create and send professional invoices to our clients.One of the best features of Zoho Invoice is its user-friendly interface. It is very intuitive and easy to use, even for those who are not very tech-savvy. Creating invoices is straightforward, and the software allows you to customize your invoices with your own logo and branding.Another great feature of Zoho Invoice is the ability to set up recurring invoices for clients who require regular billing. This has saved me a lot of time and effort, as I no longer have to manually create invoices every month.Zoho Invoice also has an excellent payment tracking system, which allows me to keep track of outstanding payments and send reminders to clients who have not yet paid their invoices. This has helped us improve our cash flow and keep our finances organized.Overall, I am very happy with Zoho Invoice and would highly recommend it to other small business owners looking for an easy and efficient invoicing solution. The software is affordable, user-friendly, and offers a wide range of features that are essential for managing invoices and payments. Cons nothing specific but I feel more options for service oriented industries Review Source Harshad P. Web Designer Information Technology and Services Used the software for: 2+ years ### "Invoicing in Your Hand" September 22, 2019 5.0 A Perfect Billing/Invoicing Solution For Startup & Mid Range Business. Daily I Use This Application For Billing. I Can Manage All My Cusotmers Billing & Payment Details on My Mobile. Pros Main feature is software is cloud baised, so you can access it anywhere like mobile, tablet, desktop and laptop. You can generate invoice for your customers in just 10-15 second that is bigest advantage of this application and they also provide free version with limited access so anyone check its features and then can buy. Cons i dont find any issue with this application, only new user will takes some time to understand its functionality. Review Source Response from Zoho November 5, 2019 Hello Harshad, Thanks a ton for the review! We feel excited to know that you are able to handle invoicing on the go using Zoho Invoice. Since we are now gathering feedback from users regarding their invoicing experience using the mobile app, feel free to drop an email to support@zohoinvoice.com with the details of the app you use (Android/iOS). We look forward to hear from you! Regards, Harikrishna Manuel G. Manager Information Technology and Services Used the software for: 2+ years ### "Professional interface and good free plan" March 7, 2026 5.0 Pros Professional interface and good free plan with many options for payment, including PayPal, along with many other great tools Cons It doesn't allow custom integration, custom modules with local invoicing rules, lack of custom SMTP Integration. Review Source MA Mohit A. CEO Commercial Real Estate Used the software for: 1-2 years ### "Industry leading "free" invoicing software" May 6, 2023 5.0 Superb! Pros Zoho invoice has all premium and more than required feature for a small to medium enterprise and that too at no cost at all. Cons Honestly, yet to find to find something which I didn't like or is not useful for my organisation. Alternatives considered [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Reason for choosing Zoho Invoice Simple UI. Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Ease of creating, amending, processing and sharing invoices. This software also lets you keep track of your monthly turnover, account receivables and many more important metrics quite effortlessly. Review Source NS Nathan S. Digital Marketing Manager Used the software for: 1-2 years ### "Zoho is a great invoicing tool for small businesses" May 19, 2018 5.0 Pros Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products. 1) The ability to design your own invoice template to use. Customization is easy but also designer friendly. 2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is great for basic bookkeeping. 3) Invoice management is second to none. You can create draft invoices, recurring invoices and others all with a few clicks, the email template is also great as you do not have to write emails. 4) Customer Statements are invaluable. Being able to send a customer a statement of all invoices plus payments they have made is a Godsend for business. Zoho Invoice may not have all the bells and whistles of Zoho Books but it is an affordable alternative to someone who does not want the accounting side of things but want to still have a basic overview of their financial standing as a business. Cons 1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it. 2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well. 3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better. Review Source Jorge David C. Director Used the software for: 1-2 years ### "IDEAL AND EXCELLENT FOR BILLING SMALL BUSINESSES" April 24, 2018 4.0 Depending on your business, billing is very easy and affordable for services, schedules and articles Pros For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats Cons I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients Review Source Response from Zoho August 13, 2018 Hi Jorge, Thank you for reviewing Zoho Invoice. We are happy to know Zoho Invoice has been helping you with your business invoicing. Regarding your requirement, we presume that you would like to have separate fields for all the information. If that's the case, you can use custom fields to capture additional information. In case this is not what you are looking for, do write to support@zohoinvoice.com, our support team will be more than happy to assist you with your requirement. Cheers, Zoho Invoice Team VR Verified Reviewer PARTNER Management Consulting Used the software for: 6-12 months ### "Very good tool. Potential to grow with other Zoho apps. Some need to adapt to consulting firms." June 30, 2023 5.0 Very good, to keep on working with it but need further functionalities to adapt to consulting firms. Pros capability to communicate with other ZOHO apps. Also, possibility of having 3 companies in the same account. Cons not able to replicate my reality as consulting firms with customers. Pricing is not possible to customise to my needs. Switched from [Expensya](https://www.capterra.com/p/144890/Expensya/) Being able to Invoice and track expenses in the same sw package. Review Source SC Sydney C. Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Zoho Invoice is an excellent resource for small businesses." August 19, 2023 5.0 Thus far, my experience with Zoho Invoice has been fantastic, and I appreciate how straightforward and user-friendly it is. Pros The ability to tailor my invoice to meet the requirements of my company is something I appreciate. I was able to include my logo, and it also allows me to integrate with other software such as Zapier. Cons So far, I have not experienced any problems with Zoho Invoice. It is an outstanding software. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) I switched from Google Sheets because Zoho is more convenient. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.