# Page 8 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 176-200 of 823 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bernard C.  
Principal Consultant  
Real Estate  
Used the software for: 2+ years

### "Zoho Invoice for Small Business Needs"

March 28, 2024

5.0

So far so good! Awesome features for any small business.

Pros

Our invoicing needs are met without high costs. The scheduled and repeat invoice system is perfect for our business.

Cons

In the free version, you are unable to use multiple currencies. Unfortunately, for that feature, Zoho requires an upgrade, which is understandable.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

JM

James M.  
Handyman  
Construction  
Used the software for: 6-12 months

### "Zoho is Perfect For My Small Business"

October 6, 2023

5.0

It is easy to get started and use. It has been a tremendous help in running my small businesss.

Pros

I use the free version of the software. I do not need all the extra features given I am a "one man" operation. I have used other software and this is by far the best.

Cons

So far I cannot say there is anything I do not like about Zoho. I am a small business and do not use a lot of features so it is perfect for me and my situation.

Review Source

VR

Verified Reviewer  
CMO  
Accounting  
Used the software for: 2+ years

### "Mejor software de facturación gratuito"

August 31, 2023

4.0

Pros

Poder generar facturas, tickets de gasto en la nube y escanearlos con su lector OCR.

Cons

No es posible conciliar las facturas con los movimientos bancarios.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

El coste

Switched from

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)[Invoiced](https://www.capterra.com/p/222215/Invoiced/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Por el precio ya que es gratuito.

Review Source

Ferozuddin N.  
Chemist  
Computer Software  
Used the software for: 2+ years

### "Zoho Invoice Review "

March 22, 2022

5.0

It's fabulous and superb experience with this software.

Pros

Zoho is free software with an amazing features include time tracking, billing, invoices and payments adjustments. It's very easy to operate and user friendly interface. Highly recommended for freelancers and working remotely.

Cons

I have never observed any other except custom appearance of billing message. Rest of others all are perfect.

Review Source

Ashish S.  
Solar Power Energy Services  
Consumer Electronics  
Used the software for: I used a free trial

### "Zoho Increased our productivity"

June 17, 2023

5.0

Pros

Zoho Increased our productivity.Invoicing Billing Accounting

Cons

I don't find any thing that, I can write about. Its good.

Review Source

VR

Verified Reviewer  
Assistant Director of Marketing  
Higher Education  
Used the software for: 2+ years

### "Freelancers will fall in love!"

January 23, 2019

5.0

Wonderful! Can't say enough about Zoho Invoicing component!

Pros

After having tried to find solutions that are cloud-based, available on multiple devices and is easy to use, this is absolutely the best economic solution! I am a part-time design freelancer with many clients to balance jobs/AP/AR, needless to say, I needed an easy to use solution that I can quickly find, send, follow-up or expense items. This is by far the best option for that type of invoicing! -Customizable -Detailed reports & dashboards -Estimates -Terms & conditions -Easy entries by client -Sortable -Can use on desktop & mobile -Timesheets (although I don't utilize this function)

Cons

Honestly, I have yet to find a flaw for my needs. This is such a wonderful solution for small to midsize businesses and perhaps nonprofits. Not sure how well it would fare for larger organizations.

Review Source

Pedro L.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "It's good for small businesses"

February 28, 2024

3.0

Pros

If one have a small business and does not live in a country where a certified invoicing software is needed, then this solution is a good "go to"

Cons

Since it is not a certificated solution, it cannot be used in many countries where certified invoicing software is mandatory

Review Source

EY

Eric Y.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Excellent Invoicing and Expense Tracking Tool"

October 19, 2020

5.0

Excellent experience. For invoicing and expense tracking, this is a great product.

Pros

Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software. If software is difficult to learn, or it is not pleasing to use, then why bother. With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense. The product is also stable. No glitches, hiccups, or bugs.

Cons

Not so much a "dislike" as I simply needed software that did more than just invoicing and expense tracking, which is what Zoho Invoice does really well.

Reason for choosing Zoho Invoice

I have used other Zoho products throughout the years, and they are universally solid, well-designed, and expertly programmed. I conducted some research based on cost and ease of use, including researching Capterra, and Zoho Invoice kept coming up as a wise choice.

Switched from

[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)

I switched to Zoho Invoice when I discontinued a subscription to PracticePanther case management software. PracticePanther had a built-in invoicing feature. When I switched from it, I switched to case management software that did not have a robust invoicing feature.

Review Source

Response from Zoho

October 23, 2020

Hi Eric, Thank you so much for leaving us a terrific review! We are humbled :) Ease of use has always been at the heart of everything we do at Zoho Invoice, and we're glad to know you like it! Feel free to share your feedback to support\[at\]zohoinvoice\[dot\]com anytime. Cheers, Harikrishna The Zoho Invoice Team

Melanie E.  
Founder  
  
Used the software for: 2+ years

### "Excellent Invoice and Time Tracking Software for Freelancers and Small Businesses "

February 13, 2018

4.0

Excellent time tracking and accounting functionality at the excellent price!

Pros

The first obvious pro is that for a single freelancer this software is free at a fully functional level. Given that other alternatives I have made use of in the past cost at least p/m, often more, for the same, or even less, functionality, it's a great choice indeed. Also very impressive is the level of functionality available. I currently maintain a 35 client active client database, can track time for and bill them all, receive payment in several different ways including PayPal and M/Visa and get excellent reports with a few clicks on all kinds of aspects of my account activity.

Cons

Sometimes the settings can be a little hard to adjust, you may have to dig deep to figure some things out, but after two years of use, I do pretty much have it figured out now.

Review Source

NT

Nomsa T.  
CUSTOMER ASSISTANT  
Consumer Services  
Used the software for: I used a free trial

### "Saved my small business time and money."

December 1, 2023

4.0

Great ,cut down cost for me and helped me run my small business smoothly.

Pros

Invoicing and the different templates you can choose from it is also very easy to use,.

Cons

I would really appreciate the summary of sales receipts just like that of invoices.

Alternatives considered

[JustBilling](https://www.capterra.com/p/150158/JustBilling/)[eHopper](https://www.capterra.com/p/149980/Ehopper/)

Reason for choosing Zoho Invoice

Value for money, ease of use. Easy setup.

Switched from

[JustBilling](https://www.capterra.com/p/150158/JustBilling/)

I can use my country settings. It is fairly easy to edit invoices and I can keep them in my drafts. I could add my company logo which makes my invoices look professional and reliable.

Review Source

VR

Verified Reviewer  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Easy to use invoicing software for small businesses"

February 20, 2023

5.0

It made invoicing quicker, more professional and far more secure than creating invoices in Word.

Pros

Zoho Invoice is intuitive, easy to set up and makes invoicing efficient. User interface is logical and clean.

Cons

No negative aspects to Zoho Invoice. I only stopped using it as I upgraded to Zoho Books for the full accounting functionality.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

More intuitive and good value

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Wanted better information security, more professional layout and reporting functions (Word). I found Xero to be a little clunky and less intuitive for a micro business.

Review Source

RS

Raziela S.  
Owner of WMA and Music teacher  
Music  
Used the software for: 2+ years

### "ZOHO is not for free even though say it is"

January 15, 2024

4.0

Overall I do enjoy using Zoho because I am a small business and I need some help with my invoicing and accounting. Last year Zoho told me that they are going to offer their services for free and I still see that on the website but I was debited by Zoho on the 14h of January????

Pros

Zoho really helps me make my invoices look professional and it is user friendly.

Cons

I am unable to link my bank account to zoho invoice because I am based in South Africa. The exchange rate is horrible so the amount I need to pay per transaction for the app that is suggested to connect my bank is too expensive. I can't afford the dollar to South African Rand exchange rate per transaction. SO That means I need to recon everything manually. Also if a student were to pay and use a different reference would Zoho be able to pick that up?

Review Source

Shane S.  
Branch Coordinator  
Real Estate  
Used the software for: 1-2 years

### "One of the Best!"

September 10, 2019

4.0

Pros

Zoho Invoice had almost everything we needed. The customization was great, the way they had line items setup was perfect. They accepted both Paypal and Stripe right out of the gate with no wonky overlays. It is a little bit of a no-frills system visually but it does everything you want it to do. Then there's the price, for what you pay you really cannot beat this platform.

Cons

The only reason we switched away from the Zoho Invoice service was integrations. When we implemented Proposify it didn't integrate with Zoho Invoice but had a seamless integration with Freshbooks. If Zoho Invoice had more integrations (non-Zapier) it would be great.

Review Source

Response from Zoho

November 11, 2019

Hi Shane, Thanks for the review. It's good to know you liked the online payment integrations we have. Regarding the integration with Proposify, we are sorry that it's not available right now. But, if we roll it out in the future, we shall let you know. That said, if you are interested, we can discuss how can set up the connection between these apps using our APIs. Cheers, Harikrishna

Prem P.  
Freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "Create and manage invoicing for any order, service and more"

October 16, 2022

5.0

To the point invoice creating automation essential

Pros

Using it in Zoho marketing, CRM and custom automations that creates send invoice PDF in emails, WhatsApp and telegram with zapier, make and zoho automations

Cons

More Fonts can be added, Pre build templates can be improved

Alternatives considered

[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Review Source

ML

Mark L.  
Owner  
Education Management  
Used the software for: 6-12 months

### "Simple yet powerful tool"

May 6, 2023

5.0

Pros

The simplicity of the portals whether it be on the mobile or on the desktop allows us to run the business and monitor the business from anywhere in the world.

Cons

If there was an overview to see a vat report within the reports features, thats the only addition I would look for.

Review Source

JKB

Jens Kristian B.  
Owner  
Human Resources  
Used the software for: 2+ years

### "The Perfect Platform For Me"

July 13, 2023

5.0

First of all, a big thank you to the Zoho Invoice team for creating this excellent software. Zoho Invoice is incredibly easy to work with and has been meeting all of my needs to my full satisfaction. Despite being a free platform, I was pleasantly surprised to find that there are no restrictions after using Zoho Invoice for a few years. I have absolutely no negative things to say about Zoho Invoice.

Pros

Very easy to work withIntegrates with Strip and PaypalEasy to upload invoicesFree to use

Cons

There is nothing I dislike about this platform

Review Source

VR

Verified Reviewer  
Finance Administrator Managr  
Consumer Services  
Used the software for: 1-2 years

### "Finally Zoho Invoicing"

May 17, 2022

5.0

Pros

The features that I like most are invoicing processing and online invoicing. Makes my day to day work load so much simpler and easier.

Cons

I have not run into a problem with this software so far.

Review Source

SM

Stuart M.  
General Manager  
Banking  
Used the software for: 2+ years

### "Invoicing through Zoho"

April 17, 2023

5.0

Very easy to use a good product, looks very professional once set up.

Pros

Very easy to use and set up customised templates, that look very professional. Easy to track and follow invoice payments, and easy to duplicate invoices.

Cons

Not so easy to add payments that require tax held back, such as in Asia. Once you get used to it it is possible but takes time to learn.

Alternatives considered

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)

Reason for choosing Zoho Invoice

Looked a better platform and like the CRM system that integrates.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Looks much more professional and templates are much better, lots more functionality.

Review Source

DA

Doreen A.  
Sales Manager  
Environmental Services  
Used the software for: 1-2 years

### "Excellent and reliable invoicing software"

February 22, 2024

5.0

I have had an easy time preparing invoices with the software as it deals with all areas of invoicing and reporting thus making my work efficient and time saving.

Pros

I like the way it allows us to customize templates to meet our preferences. Invoicing has been made easy as we can easily track our estimates and send reminders to the pending payments.

Cons

I don't have anything to complain about the software since it is well simplified and easy to use without any struggle.

Review Source

BK

Brock K.  
Founder  
Internet  
Used the software for: 2+ years

### "Zoho invoice is a must-have for any small business, agency, or freelancer"

April 3, 2023

5.0

Pros

Extremely feature rich. If you need something from an invoice tool, Zoho has it.

Cons

There are really very few cons to Zoho...

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

Jeremy D.  
Ownder  
Media Production  
Used the software for: 2+ years

### "Robust and Complete Invoicing Solution"

December 23, 2022

4.0

I used Zoho Invoice for a few years when it was one of the few free options out there. The interface has improved since then, but I was not crazy about it, and switched to Wave Invoice. It's an excellent choice though, and definitely worth trying out. I know many people who use Zoho daily.

Pros

Zoho Invoice offers a good selection of invoicing & billing solutions, even on the free tier, with excellent customization options and ways for clients to pay.

Cons

The functionalities for the free tier are limited, with a limit of 1,000 invoices/year. It does not integrate with Zoho Inventory, oddly enough.

Switched from

[Billings Pro](https://www.capterra.com/p/212836/Billings-Pro/)

Billings Pro was very outdated

Review Source

Thobane V.  
CEO/Founder  
Design  
Used the software for: 2+ years

### "Great App"

December 3, 2019

5.0

Zoho invoice makes it easier for me to create invoices on the go and be able to share them with my customers and also be able to track the transactions and history for all my clients

Pros

What I like the most about Zoho invoice is that it is easy to use and has all the necessary tools that you will need to create, send and file proper invoices

Cons

What I like the least about this software is that it’s a bit difficult to access the Control Panel and be able to configure some of the settings

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Invoice

It is much easier to use and also customize also has cheaper eco system of other services

Review Source

Response from Zoho

December 9, 2019

Dear Thobane, Thanks for the review! We are glad to know that you are able to create invoices on-the-go and share it with your customers easily. Regarding accessing the settings, we love to know more on which part of the configuration you found to be a little hard to reach. You can reach out to support@zohoinvoice.com when you have the time and we shall pass on your feedback to our design team. Regards, Harikrishna

Rick K.  
CEO  
Construction  
Used the software for: 1-2 years

### "Zoho Invoice has been our go to Invoicing app for years"

June 6, 2023

5.0

Overall our experience with Zoho Invoice has been great. We’ve been able to teach our older less tech savvy guys how to use it and now we’re billing much faster and getting paid much faster. I love being able to take credit cards on the job site with Zoho.

Pros

I love how easy Zoho Invoice is for me and my team to use. Some of our guys are not super tech savvy and they’ve been able to learn it in no time.

Cons

Now that we’ve figured everything out we’re really happy with it. We’ve had no problems and it’s helped our business grow.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Invoiced](https://www.capterra.com/p/222215/Invoiced/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Honestly it wasn’t me. Our office manager tested a lot of invoicing software and we switched to Zoho Invoice because of her.

Review Source

VR

Verified Reviewer  
Business Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "A simple invoicing platforms making billing easier"

March 14, 2023

4.0

Zoho has integration with the local Value Added Tax system and makes it easier to create QR codes required for invoicing and tax requirements.

Pros

Managing customer billing accounts and invoicing record is a breeze. You can not only create fresh invoices but also maintain records of payments. The additional option of dual language invoice makes it very effective.

Cons

Overall its a good product, but customising the invoice is sometimes very tardy. There are not easy ways to create custom headers or arrange the invoice in the way you like to be presented. Also branding is not the prettiest, specially if you dont have a square logo.

Review Source

ME

Moiz E.  
Partner  
Accounting  
Used the software for: Less than 6 months

### "Migrated User from other app"

April 18, 2023

5.0

We have successfully migrated to Zoho Invoice. Challenges in earlier app is some what resolved and Zoho has been easy to implement and start.

Pros

Multiple Business, Payment terms, Estimate, Payment tracking, Customisation

Cons

Payment terms can have slab payment terms. Invoices can have digital stamp and esignatures.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Reason for choosing Zoho Invoice

Easy to implement and less intervention of contacting customer representatives to start.

Review Source

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