# Page 8 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 176-200 of 822 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RW

Richard W.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Zoho is good for small consulting businesses"

April 26, 2023

5.0

Very good - have used it for a long time and improvements are coming out all the time.

Pros

Easy to setup and Intuitive to use. The Zoho team are making good improvements to the system regularly

Cons

Limited in that it does provide a p&L statement report

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

see above

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)

Xero too expensive and getting less flexible all the time.

Review Source

MO

Mark O.  
Heating Engineer  
Construction  
Used the software for: 1-2 years

### "Fantastic"

March 16, 2023

5.0

As a small company owner, Zoho works extremely well. From the great choice of templates to an online customer portal Zoho keeps you up to date. The online payment option is great if your on the move and gives the customer more flexibility with their payment option. Zoho helps you keep track of all the outstanding invoices and everyone who has paid you. This FREE addition is absolutely unbelievable value for money. Thank you for letting me use this product.

Pros

Easy to use, Great features such as the portal, auto reminders, partial payments, card facility, template choices.....

Cons

I have not actually come up against anything with the programme that warrants a con.

Review Source

VR

Verified Reviewer  
Owner  
Media Production  
Used the software for: I used a free trial

### "Efficient Invoicing Made Easy"

March 20, 2023

4.0

Pros

As an owner, I have been using Zoho Invoice for our invoicing needs and I am quite pleased with the software. Zoho Invoice has made the invoicing process a breeze, allowing me to easily create and send professional invoices to our clients.One of the best features of Zoho Invoice is its user-friendly interface. It is very intuitive and easy to use, even for those who are not very tech-savvy. Creating invoices is straightforward, and the software allows you to customize your invoices with your own logo and branding.Another great feature of Zoho Invoice is the ability to set up recurring invoices for clients who require regular billing. This has saved me a lot of time and effort, as I no longer have to manually create invoices every month.Zoho Invoice also has an excellent payment tracking system, which allows me to keep track of outstanding payments and send reminders to clients who have not yet paid their invoices. This has helped us improve our cash flow and keep our finances organized.Overall, I am very happy with Zoho Invoice and would highly recommend it to other small business owners looking for an easy and efficient invoicing solution. The software is affordable, user-friendly, and offers a wide range of features that are essential for managing invoices and payments.

Cons

nothing specific but I feel more options for service oriented industries

Review Source

Harshad P.  
Web Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Invoicing in Your Hand"

September 22, 2019

5.0

A Perfect Billing/Invoicing Solution For Startup & Mid Range Business. Daily I Use This Application For Billing. I Can Manage All My Cusotmers Billing & Payment Details on My Mobile.

Pros

Main feature is software is cloud baised, so you can access it anywhere like mobile, tablet, desktop and laptop. You can generate invoice for your customers in just 10-15 second that is bigest advantage of this application and they also provide free version with limited access so anyone check its features and then can buy.

Cons

i dont find any issue with this application, only new user will takes some time to understand its functionality.

Review Source

Response from Zoho

November 5, 2019

Hello Harshad, Thanks a ton for the review! We feel excited to know that you are able to handle invoicing on the go using Zoho Invoice. Since we are now gathering feedback from users regarding their invoicing experience using the mobile app, feel free to drop an email to support@zohoinvoice.com with the details of the app you use (Android/iOS). We look forward to hear from you! Regards, Harikrishna

Manuel G.  
Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Professional interface and good free plan"

March 7, 2026

5.0

Pros

Professional interface and good free plan with many options for payment, including PayPal, along with many other great tools

Cons

It doesn't allow custom integration, custom modules with local invoicing rules, lack of custom SMTP Integration.

Review Source

MA

Mohit A.  
CEO  
Commercial Real Estate  
Used the software for: 1-2 years

### "Industry leading "free" invoicing software"

May 6, 2023

5.0

Superb!

Pros

Zoho invoice has all premium and more than required feature for a small to medium enterprise and that too at no cost at all.

Cons

Honestly, yet to find to find something which I didn't like or is not useful for my organisation.

Alternatives considered

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Reason for choosing Zoho Invoice

Simple UI.

Switched from

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Ease of creating, amending, processing and sharing invoices. This software also lets you keep track of your monthly turnover, account receivables and many more important metrics quite effortlessly.

Review Source

NS

Nathan S.  
Digital Marketing Manager  
  
Used the software for: 1-2 years

### "Zoho is a great invoicing tool for small businesses"

May 19, 2018

5.0

Pros

Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products. 1) The ability to design your own invoice template to use. Customization is easy but also designer friendly. 2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is great for basic bookkeeping. 3) Invoice management is second to none. You can create draft invoices, recurring invoices and others all with a few clicks, the email template is also great as you do not have to write emails. 4) Customer Statements are invaluable. Being able to send a customer a statement of all invoices plus payments they have made is a Godsend for business. Zoho Invoice may not have all the bells and whistles of Zoho Books but it is an affordable alternative to someone who does not want the accounting side of things but want to still have a basic overview of their financial standing as a business.

Cons

1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it. 2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well. 3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better.

Review Source

SM

SARA M.  
DIRECTOR  
Facilities Services  
Used the software for: Less than 6 months

### "perfecto para el uso habitual"

May 30, 2024

5.0

Pros

economico, agil, intuitivo y facil de implantar

Cons

No he encontrado, hasta ahora, ninguna desventaja

Review Source

Jorge David C.  
Director  
  
Used the software for: 1-2 years

### "IDEAL AND EXCELLENT FOR BILLING SMALL BUSINESSES"

April 24, 2018

4.0

Depending on your business, billing is very easy and affordable for services, schedules and articles

Pros

For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats

Cons

I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients

Review Source

Response from Zoho

August 13, 2018

Hi Jorge, Thank you for reviewing Zoho Invoice. We are happy to know Zoho Invoice has been helping you with your business invoicing. Regarding your requirement, we presume that you would like to have separate fields for all the information. If that's the case, you can use custom fields to capture additional information. In case this is not what you are looking for, do write to support@zohoinvoice.com, our support team will be more than happy to assist you with your requirement. Cheers, Zoho Invoice Team

TF

TIM F.  
PRINCIPAL  
Design  
Used the software for: 6-12 months

### "BEST INVOICE SOFTWARE SYSTEM I HAVE EVER USED"

May 15, 2024

5.0

My experience with ZOHO has been excellent!!

Pros

Very intuitive, easy to learn and use. And I am an art graduate.

Cons

no cons

Review Source

VR

Verified Reviewer  
PARTNER  
Management Consulting  
Used the software for: 6-12 months

### "Very good tool. Potential to grow with other Zoho apps. Some need to adapt to consulting firms."

June 30, 2023

5.0

Very good, to keep on working with it but need further functionalities to adapt to consulting firms.

Pros

capability to communicate with other ZOHO apps. Also, possibility of having 3 companies in the same account.

Cons

not able to replicate my reality as consulting firms with customers. Pricing is not possible to customise to my needs.

Switched from

[Expensya](https://www.capterra.com/p/144890/Expensya/)

Being able to Invoice and track expenses in the same sw package.

Review Source

SC

Sydney C.  
Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Zoho Invoice is an excellent resource for small businesses."

August 19, 2023

5.0

Thus far, my experience with Zoho Invoice has been fantastic, and I appreciate how straightforward and user-friendly it is.

Pros

The ability to tailor my invoice to meet the requirements of my company is something I appreciate. I was able to include my logo, and it also allows me to integrate with other software such as Zapier.

Cons

So far, I have not experienced any problems with Zoho Invoice. It is an outstanding software.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

I switched from Google Sheets because Zoho is more convenient.

Review Source

Bernard C.  
Principal Consultant  
Real Estate  
Used the software for: 2+ years

### "Zoho Invoice for Small Business Needs"

March 28, 2024

5.0

So far so good! Awesome features for any small business.

Pros

Our invoicing needs are met without high costs. The scheduled and repeat invoice system is perfect for our business.

Cons

In the free version, you are unable to use multiple currencies. Unfortunately, for that feature, Zoho requires an upgrade, which is understandable.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

JK

Jean-Ann K.  
Manager  
Facilities Services  
Used the software for: 6-12 months

### "Easy to use even if your a novice"

April 30, 2024

5.0

Pros

The mobile access. I find that not all parts of the program are available on the mobile version I can’t edit the thank you cards and make changes to the items list I can only add item so I have had to delete the item and reads if I make an error.

Cons

The fact that not all applications are available in the mobile version

Review Source

JM

James M.  
Handyman  
Construction  
Used the software for: 6-12 months

### "Zoho is Perfect For My Small Business"

October 6, 2023

5.0

It is easy to get started and use. It has been a tremendous help in running my small businesss.

Pros

I use the free version of the software. I do not need all the extra features given I am a "one man" operation. I have used other software and this is by far the best.

Cons

So far I cannot say there is anything I do not like about Zoho. I am a small business and do not use a lot of features so it is perfect for me and my situation.

Review Source

VR

Verified Reviewer  
CMO  
Accounting  
Used the software for: 2+ years

### "Mejor software de facturación gratuito"

August 31, 2023

4.0

Pros

Poder generar facturas, tickets de gasto en la nube y escanearlos con su lector OCR.

Cons

No es posible conciliar las facturas con los movimientos bancarios.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

El coste

Switched from

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)[Invoiced](https://www.capterra.com/p/222215/Invoiced/)[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Por el precio ya que es gratuito.

Review Source

Ferozuddin N.  
Chemist  
Computer Software  
Used the software for: 2+ years

### "Zoho Invoice Review "

March 22, 2022

5.0

It's fabulous and superb experience with this software.

Pros

Zoho is free software with an amazing features include time tracking, billing, invoices and payments adjustments. It's very easy to operate and user friendly interface. Highly recommended for freelancers and working remotely.

Cons

I have never observed any other except custom appearance of billing message. Rest of others all are perfect.

Review Source

Ashish S.  
Solar Power Energy Services  
Consumer Electronics  
Used the software for: I used a free trial

### "Zoho Increased our productivity"

June 17, 2023

5.0

Pros

Zoho Increased our productivity.Invoicing Billing Accounting

Cons

I don't find any thing that, I can write about. Its good.

Review Source

VR

Verified Reviewer  
Assistant Director of Marketing  
Higher Education  
Used the software for: 2+ years

### "Freelancers will fall in love!"

January 23, 2019

5.0

Wonderful! Can't say enough about Zoho Invoicing component!

Pros

After having tried to find solutions that are cloud-based, available on multiple devices and is easy to use, this is absolutely the best economic solution! I am a part-time design freelancer with many clients to balance jobs/AP/AR, needless to say, I needed an easy to use solution that I can quickly find, send, follow-up or expense items. This is by far the best option for that type of invoicing! -Customizable -Detailed reports & dashboards -Estimates -Terms & conditions -Easy entries by client -Sortable -Can use on desktop & mobile -Timesheets (although I don't utilize this function)

Cons

Honestly, I have yet to find a flaw for my needs. This is such a wonderful solution for small to midsize businesses and perhaps nonprofits. Not sure how well it would fare for larger organizations.

Review Source

Pedro L.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "It's good for small businesses"

February 28, 2024

3.0

Pros

If one have a small business and does not live in a country where a certified invoicing software is needed, then this solution is a good "go to"

Cons

Since it is not a certificated solution, it cannot be used in many countries where certified invoicing software is mandatory

Review Source

EY

Eric Y.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Excellent Invoicing and Expense Tracking Tool"

October 19, 2020

5.0

Excellent experience. For invoicing and expense tracking, this is a great product.

Pros

Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software. If software is difficult to learn, or it is not pleasing to use, then why bother. With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense. The product is also stable. No glitches, hiccups, or bugs.

Cons

Not so much a "dislike" as I simply needed software that did more than just invoicing and expense tracking, which is what Zoho Invoice does really well.

Reason for choosing Zoho Invoice

I have used other Zoho products throughout the years, and they are universally solid, well-designed, and expertly programmed. I conducted some research based on cost and ease of use, including researching Capterra, and Zoho Invoice kept coming up as a wise choice.

Switched from

[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)

I switched to Zoho Invoice when I discontinued a subscription to PracticePanther case management software. PracticePanther had a built-in invoicing feature. When I switched from it, I switched to case management software that did not have a robust invoicing feature.

Review Source

Response from Zoho

October 23, 2020

Hi Eric, Thank you so much for leaving us a terrific review! We are humbled :) Ease of use has always been at the heart of everything we do at Zoho Invoice, and we're glad to know you like it! Feel free to share your feedback to support\[at\]zohoinvoice\[dot\]com anytime. Cheers, Harikrishna The Zoho Invoice Team

Melanie E.  
Founder  
  
Used the software for: 2+ years

### "Excellent Invoice and Time Tracking Software for Freelancers and Small Businesses "

February 13, 2018

4.0

Excellent time tracking and accounting functionality at the excellent price!

Pros

The first obvious pro is that for a single freelancer this software is free at a fully functional level. Given that other alternatives I have made use of in the past cost at least p/m, often more, for the same, or even less, functionality, it's a great choice indeed. Also very impressive is the level of functionality available. I currently maintain a 35 client active client database, can track time for and bill them all, receive payment in several different ways including PayPal and M/Visa and get excellent reports with a few clicks on all kinds of aspects of my account activity.

Cons

Sometimes the settings can be a little hard to adjust, you may have to dig deep to figure some things out, but after two years of use, I do pretty much have it figured out now.

Review Source

NT

Nomsa T.  
CUSTOMER ASSISTANT  
Consumer Services  
Used the software for: I used a free trial

### "Saved my small business time and money."

December 1, 2023

4.0

Great ,cut down cost for me and helped me run my small business smoothly.

Pros

Invoicing and the different templates you can choose from it is also very easy to use,.

Cons

I would really appreciate the summary of sales receipts just like that of invoices.

Alternatives considered

[JustBilling](https://www.capterra.com/p/150158/JustBilling/)[eHopper](https://www.capterra.com/p/149980/Ehopper/)

Reason for choosing Zoho Invoice

Value for money, ease of use. Easy setup.

Switched from

[JustBilling](https://www.capterra.com/p/150158/JustBilling/)

I can use my country settings. It is fairly easy to edit invoices and I can keep them in my drafts. I could add my company logo which makes my invoices look professional and reliable.

Review Source

VR

Verified Reviewer  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Easy to use invoicing software for small businesses"

February 20, 2023

5.0

It made invoicing quicker, more professional and far more secure than creating invoices in Word.

Pros

Zoho Invoice is intuitive, easy to set up and makes invoicing efficient. User interface is logical and clean.

Cons

No negative aspects to Zoho Invoice. I only stopped using it as I upgraded to Zoho Books for the full accounting functionality.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

More intuitive and good value

Switched from

[Xero](https://www.capterra.com/p/120109/Xero/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Wanted better information security, more professional layout and reporting functions (Word). I found Xero to be a little clunky and less intuitive for a micro business.

Review Source

RS

Raziela S.  
Owner of WMA and Music teacher  
Music  
Used the software for: 2+ years

### "ZOHO is not for free even though say it is"

January 15, 2024

4.0

Overall I do enjoy using Zoho because I am a small business and I need some help with my invoicing and accounting. Last year Zoho told me that they are going to offer their services for free and I still see that on the website but I was debited by Zoho on the 14h of January????

Pros

Zoho really helps me make my invoices look professional and it is user friendly.

Cons

I am unable to link my bank account to zoho invoice because I am based in South Africa. The exchange rate is horrible so the amount I need to pay per transaction for the app that is suggested to connect my bank is too expensive. I can't afford the dollar to South African Rand exchange rate per transaction. SO That means I need to recon everything manually. Also if a student were to pay and use a different reference would Zoho be able to pick that up?

Review Source

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