# Page 9 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

[View alternatives](https://www.capterra.com/p/163114/Zoho-Invoice/alternatives/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 201-225 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ZC

Zarinah C.  
Business Analyst/Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Track Time and Get Paid"

May 17, 2023

5.0

As an independent consultant, the efficiency of generating invoices from the time sheet is such a plus.

Pros

The integration between tracking time and invoicing is seamless.

Cons

I'd like to have complete control over the reports because clients have specific requirements for how that data must appear.

Review Source

VR

Verified Reviewer  
Contractor  
Entertainment  
Used the software for: Less than 6 months

### "Great service to use for invoicing"

December 8, 2023

5.0

Pros

I love the ease of use of this service. It's surprising how easy it was to manage my invoicing problems.

Cons

Nothing comes to mind so far, I just love it because I can manage stuff easily

Review Source

AJ

Andy J.  
Designer  
Graphic Design  
Used the software for: 2+ years

### "Mr"

May 29, 2017

5.0

Zoho Invoice provides a full-featured accounting tool for self-employed service professionals who don't need to manage bank accounts or balance sheet assets. If you sell your time or sell (or resell) products you create and don't need an inventory system, Zoho Invoice is nearly perfect.

Pros

Practically everything is so well-thought out. Zoho Invoice is everything a self-employed person or entrepreneur needs to manage contacts, quotes, invoices, receivables and expenses. It even has robust support for time billing (projects, tasks, etc.), sales tax, recurring invoices, and even multiple currencies (I just need USD, but the capability is there). Zoho Invoice is the almost perfect accounting tool I need to track income and expenses. When my data is entered and up to date, getting my data to my accountant for income tax prep is as simple as exporting two spreadsheets.

Cons

The expense feature set includes the ability to track mileage. This feature is represented well on the iOS app, but in order to enter a mileage record with an odometer reading, the system requires both a beginning value and an ending value at the same time. This really doesn't work. I would have to note my beginning mileage then enter it along with the ending mileage at the end of the business trip. As such, I use a standalone mileage app called MileBug.

Review Source

Leo C.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "Happy with ZOHO"

August 14, 2023

5.0

Pros

Easy to use invoice, we love all features.

Cons

I believe it could be easier to search for old invoices.

Review Source

SM

Suzan M.  
MD  
Arts and Crafts  
Used the software for: 1-2 years

### "Easy to use"

April 22, 2023

5.0

Fabulous, so happy I found it.

Pros

With a WP admin looking dashboard this is the easiest in the world to use!Cannot believe all features that are free, including running different organisations. For me as small (very small) business owner with 3 start ups, a life saver. And my accountant is glad I'm not using excel anymore!

Cons

Not able to create template invoices, even though I have a work around.

Review Source

EC

Eugene C.  
Registered management Consultant  
Design  
Used the software for: Less than 6 months

### "Best Forever Free Invoicing Cloud App for Solopreuneurs"

March 17, 2023

5.0

WOnderful and wished I discovered it earlier.

Pros

Free Full-featured software with no strings attached, and responsive ZOHO support team. easy to use and friendly interface. Perfect for small setup and solopreneurs

Cons

Some room for future improvements in terns of features and organisation of entries. Currently lask an Archive feature to store away old entries to keep the panels current and not cluttered with old entries

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

Fuller functionality and features in a free to use app.

Review Source

Arung I.  
Founder  
Computer Software  
Used the software for: 2+ years

### "A tool for small business that would really like to keep their booking managed"

November 14, 2018

5.0

I needed a software to manage my income and outcome report but also helps me to keep track of the business prospects and marketing targetting. Came across this software with keywords "Invoice tool with marketing features", use it and I love it how I can control my marketing staffs in making an offer and track the follow-ups records. Another thing I love about this software is the currency switcher, since my products are sold in USD and IDR, also since Paypal exchange currency rate is lower than the market this tool rate customizer really comes in handy.

Pros

The simplicity, the currency exchange rate customizer, the simple report system, the Paypal option to receive payment, and the mobile app that works.

Cons

The loading time took a bit if it's opened from a weak internet signal. Not important

Review Source

Priyansh K.  
Owner  
Animation  
Used the software for: Less than 6 months

### "GST Invoice Management and Generation has never been easier!"

September 26, 2022

5.0

Immediately after our GST registration we chose Zoho for invoice generation and management and so far it has been an integral part of our small business. It being completely free is a big plus point or we would have had to choose another options.

Pros

As soon as we registered for GST, we had a need for invoice generation and management software. Zoho Invoice came in like a superhero to help us at zero cost. - Completely free with all the features available to you without any catch. Haven't seen that anywhere. - They marketed themselves with GST support, which was important to us in India, and they delivered it as well without any false marketing. - All the features that you need from billing, invoicing, storing data, tracking, analytics etc are provided and that too on a single dashboard. - You can also collect payments in cash, cheque and bank transfer. - Complete integration with all the common business apps, we needed it to work with our website CMS. - Also helped us track expenses and receipts and juggle all our projects. - Complete security, never had a data leak or hack as far back as their founding.

Cons

Not much to dislike, we have been using it for 2 months now - Support is somewhat lacking, but for a free service, it is okay. But definitely room for improvement there. - Invoice designing options are limited, have to go with their pre-existing designs and structure. - Has a slight learning curve.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

They were expensive and didn't have India GST specific options.

Review Source

SM

Swadhin M.  
Director  
Consumer Goods  
Used the software for: 1-2 years

### "Best Invoice Software"

March 18, 2023

5.0

Pros

1\. Estimate & Invoicing 2. Recording Expenses3. Easy & Smooth

Cons

Everything is perfect about Zoho. The best invoice so far. I wish it had more templates for invoices.

Review Source

SK

Saurabh K.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Invoicing Tool for Indian Startups"

April 3, 2023

5.0

Pros

Indian Features like Currency and Real-time Currency Exchange Rate Calculations, GST Reporting

Cons

Limited Payment Gateway options. Options like Cashfree, Freecharge payment gateways which offers 0% commissions on UPI and Rupay debit card are not available on Zoho invoice

Review Source

.Kim M.  
Owner  
Design  
Used the software for: 2+ years

### "Zoho Invoice Is A Convenient Way To Invoice Customers Digitally "

April 18, 2019

4.0

I will be using Zoho Invoice for many years in the future. It's a great interface that store and records all the payments, contacts, addresses, and payment methods of customers. Once you create the first invoice, its very easy to create another one and send them out to customers. Tracking which customers were sent which invoices and on which dates is very accurate when you use Zoho Invoice.

Pros

I have been using Zoho Invoice for many years and loved its ease of use right from the start. It's easy to register, setup, configure, and add contacts to create invoices. Once you create a contact, it stores the customers information for future invoices, payments, and payment methods. Repeated payments are simple and you can setup and track recurring payments automatically as well.

Cons

If you are in a hurry to get the payment with the customer on the phone it's not as fast as it might be because you have to add a contact first. The other issue is that the customization options and flexibility of the invoice designs and invoice options themselves is somewhat limited.

Review Source

Harry D.  
CEO  
Consumer Electronics  
Used the software for: 1-2 years

### "Easy to navigate and use even if you do not have an accounting background"

January 22, 2024

5.0

Pros

It tracks everything for you. Auto updates online paid invoices, lets you see at a glance unpaid invoices and how long since they have been pending. Has mobile apps also which work great.

Cons

Can't really complain about anything. Have enjoyed using the product.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing Zoho Invoice

Better pricing, easier implementation for small business.

Review Source

HM

Handsome M.  
Operations  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Zoho Bliss"

June 21, 2023

4.0

Very Pleasant. They respond to queries promptly and very helpful.

Pros

Easy to use.I like the free use functionality. It became a life saver to our organisation when we needed it most.We are able to do most of the tasks that our previous application was able to do without stress and pain.

Cons

Very few cons but we actually can manage without the multiple pricing models for different customer categories.

Reason for choosing Zoho Invoice

Zoho is less cumbersome and allows free use for micro business.We can choose to upgrade later whwn we can afford the other products on ZOHO like email, Books, CRM, etc

Review Source

PD

Paton D.  
Director  
Law Practice  
Used the software for: 2+ years

### "The best time-tracking/invoicing software out there. "

April 4, 2023

5.0

9 our of 10.

Pros

The affordability and ease of use as well as real time support.

Cons

Lack of bulk updating of hourly rates, task descriptions, etc.

Review Source

DM

Daniel M.  
CEO  
Media Production  
Used the software for: 2+ years

### "Great Tool"

April 19, 2023

5.0

I have been using it for more than three years, in fact I know four friends who are using it on my recommendation, it is intuitive, fast and easy to use, I use it daily.

Pros

Is friendly, intuitive and fast to use.

Cons

the pay version is Expensive i prefer something like $120 anual fee

Review Source

SA

Shiv A.  
Proprietor  
Wholesale  
Used the software for: 1-2 years

### "Ease of use and interface."

April 20, 2023

5.0

Pros

The ease of use is the most liked feature for me. The mobile version too is very easy to use. I feel any unnecessary complication. Everything is smooth.

Cons

Only thing i felt is that, in the signature area. It is not customizable in terms of size. My sign appears too bold on the printed invoice.

Review Source

AK

Alex K.  
Video Director  
Media Production  
Used the software for: 2+ years

### "Zoho invoice makes estimates & invoices easy"

February 4, 2020

5.0

My overall experience with Zoho Invoice has been great.

Pros

I like how you can setup the templates and integrate a variety of payment options. The online portal makes it easy for the client end to manage payments and stay informed on what is going on.

Cons

I wish it would integrate with quickbooks easier. Also it would be easier of it had some sort of e-sign option for clients to sign the terms page on invoices.

Reason for choosing Zoho Invoice

I chose Zoho Invoice over the alternatives because of the online portal access and how easy it is to send out estimates with your products and services listed in the drop down menus.

Review Source

Response from Zoho

February 29, 2020

Hi Alex, Thank you so much for reviewing us! We are thrilled to hear your feedback :) We are sorry that we don't have a direct integration with QB as of now. However, you can take a look at Zoho Books if you are interested. Regarding e-signing, it's currently available for estimates (your clients can sign your estimate to accept it) but not for invoices. If you'd like to know more about this, feel free to reach out to support@zohoinvoice.com Regards, Harikrishna The Zoho Invoice Team

Valery G.  
Investisseur  
Venture Capital & Private Equity  
Used the software for: 2+ years

### "Superbe application de comptabilité"

December 5, 2022

5.0

Pros

L'application est très facile d'utilisation et nous permet de gagner en temps. Parfait surtout pour les électriciens. L'application suite applicative de Gescom pour TPE, devis, factures et CRM

Cons

Manque d'espace pour indiquer son numéro TVA et pas possible d'utiliser or ligne. Pas d'espace de verrouillage biométrique.

Review Source

TK

Tim K.  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Invoicing made easy with Zoho Invoicing"

May 6, 2023

5.0

Very satisfied, & I would recommend Zoho invoicing & Zoho as a whole to anyone who's starting a business.

Pros

The overall functionality & user friendliness of the invoicing process.

Cons

I'll have to get back to you on this, as I feel there's always room for improvement!

Review Source

Everianny B.  
Senior Tax Specialist  
  
Used the software for: 6-12 months

### "Managing billing is no longer a problem with Zoho Invoice"

July 19, 2018

5.0

When I think of Zoho Invoice, the word INTEGRAL comes to my mind, and I say this because before knowing Zoho Invoice, we had to use several software simultaneously to achieve a single objective, however, Zoho invoice has all those tools that we used integrated, greatly facilitating billing, auditing and budgeting work.

Pros

Zoho invoice is an excellent billing management tool that allows you to manage data associated with taxes and income, which is my field of specialization. Among the most notorious benefits that I find in the software is the personalization of tax invoices, taking into account digital signatures, watermarks and the adjustment of taxes according to the national market regulations.

Cons

I have no problems with the tools and options offered by the software. My problem with zoho invoice lies in the loss of operability when the internet fails, reducing the productivity of the product and forcing us to have alternative plans to supply this failure

Review Source

VR

Verified Reviewer  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "Highly recommended"

March 22, 2023

5.0

Pros

Easy to deploy and use similar to other Zoho products

Cons

Time Tracking and Invoice item management could be improved more

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

VR

Verified Reviewer  
CEO  
Food Production  
Used the software for: Less than 6 months

### "Best thing Since Sliced Bread."

June 27, 2023

5.0

Benifits... mmmmm I can edit Invoice numbers it does not start at 0 again. I can do invoicing from my phone and just print it from the Main App. I am Still learing the Expenses part.. But I shall Get there.

Pros

I have used hundreds of other "free" software. Nothing Compares to Zoho, Not even Pastel Accounting,Easy to use, VERY User friendly. 230 Stars.

Cons

at First to get everything set up, Once I learned I can Customize everything from My Phone... I was Speechless. I keep saying it.... But the Best Thing Since Sliced Bread...!

Reason for choosing Zoho Invoice

I Found ZoHo on the Microsoft store, and Google App store, whilst looking for a invoicing application.Tried Various, but Instantly connected with ZoHo

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Beter Functionality, Everything is in 1 Place, Very convenient.

Review Source

Edinson R.  
Analista  
  
Used the software for: 6-12 months

### "Making invoices fast and easy is now easier thanks to Zoho Invoice"

July 4, 2018

5.0

Zoho Invoice has been a blessing for our workspace, optimizing time and effort in the preparation of invoices, tax withholding, budgeting, all with an impeccable and luxurious presentation, making Zoho Invoice a high level software for the job.

Pros

Zoho invoice has only given us a good impression, since we used it in our office we have achieved positive characteristics, among which we have the making of facts quickly and easily, avoiding the printing of forms and physical invoices that only generate expenditure of resources. Another positive feature is that we can add the local taxes and thus make the invoices according to our fiscal ordinance, eleemnto very effective to invoice.

Cons

We have experienced a lot in the work from this software and from moments both I and my co-workers have not found negative features of the software, on the contrary, day by day we get more attached to the software because of its positive characteristics.

Review Source

LG

Lokesh G.  
CEO  
Photography  
Used the software for: 1-2 years

### "Simply the star of the management"

May 4, 2023

5.0

Excellent

Pros

Simple to use and all in one at the fingertips

Cons

SMS and whats app integration for customers.

Review Source

NandaKishore M.  
AWS Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Best for Small Business Owners"

February 19, 2024

5.0

Pros

Its easy to add vendors and generate Invoices.We can automate repeated Invoices. Its free with some limitations.Now we can add multiple vendors.

Cons

Free have some limitiations . Some user will have less budgets with multiple clients. They need to look alternate.

Review Source

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