# Page 9 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 822 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (822)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 201-225 of 822 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shane S.  
Branch Coordinator  
Real Estate  
Used the software for: 1-2 years

### "One of the Best!"

September 10, 2019

4.0

Pros

Zoho Invoice had almost everything we needed. The customization was great, the way they had line items setup was perfect. They accepted both Paypal and Stripe right out of the gate with no wonky overlays. It is a little bit of a no-frills system visually but it does everything you want it to do. Then there's the price, for what you pay you really cannot beat this platform.

Cons

The only reason we switched away from the Zoho Invoice service was integrations. When we implemented Proposify it didn't integrate with Zoho Invoice but had a seamless integration with Freshbooks. If Zoho Invoice had more integrations (non-Zapier) it would be great.

Review Source

Response from Zoho

November 11, 2019

Hi Shane, Thanks for the review. It's good to know you liked the online payment integrations we have. Regarding the integration with Proposify, we are sorry that it's not available right now. But, if we roll it out in the future, we shall let you know. That said, if you are interested, we can discuss how can set up the connection between these apps using our APIs. Cheers, Harikrishna

Prem P.  
Freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "Create and manage invoicing for any order, service and more"

October 16, 2022

5.0

To the point invoice creating automation essential

Pros

Using it in Zoho marketing, CRM and custom automations that creates send invoice PDF in emails, WhatsApp and telegram with zapier, make and zoho automations

Cons

More Fonts can be added, Pre build templates can be improved

Alternatives considered

[Invoice Ninja](https://www.capterra.com/p/145215/Invoice-Ninja/)

Review Source

ML

Mark L.  
Owner  
Education Management  
Used the software for: 6-12 months

### "Simple yet powerful tool"

May 6, 2023

5.0

Pros

The simplicity of the portals whether it be on the mobile or on the desktop allows us to run the business and monitor the business from anywhere in the world.

Cons

If there was an overview to see a vat report within the reports features, thats the only addition I would look for.

Review Source

JKB

Jens Kristian B.  
Owner  
Human Resources  
Used the software for: 2+ years

### "The Perfect Platform For Me"

July 13, 2023

5.0

First of all, a big thank you to the Zoho Invoice team for creating this excellent software. Zoho Invoice is incredibly easy to work with and has been meeting all of my needs to my full satisfaction. Despite being a free platform, I was pleasantly surprised to find that there are no restrictions after using Zoho Invoice for a few years. I have absolutely no negative things to say about Zoho Invoice.

Pros

Very easy to work withIntegrates with Strip and PaypalEasy to upload invoicesFree to use

Cons

There is nothing I dislike about this platform

Review Source

VR

Verified Reviewer  
Finance Administrator Managr  
Consumer Services  
Used the software for: 1-2 years

### "Finally Zoho Invoicing"

May 17, 2022

5.0

Pros

The features that I like most are invoicing processing and online invoicing. Makes my day to day work load so much simpler and easier.

Cons

I have not run into a problem with this software so far.

Review Source

SM

Stuart M.  
General Manager  
Banking  
Used the software for: 2+ years

### "Invoicing through Zoho"

April 17, 2023

5.0

Very easy to use a good product, looks very professional once set up.

Pros

Very easy to use and set up customised templates, that look very professional. Easy to track and follow invoice payments, and easy to duplicate invoices.

Cons

Not so easy to add payments that require tax held back, such as in Asia. Once you get used to it it is possible but takes time to learn.

Alternatives considered

[Invoicely](https://www.capterra.com/p/129680/Invoicely/)

Reason for choosing Zoho Invoice

Looked a better platform and like the CRM system that integrates.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Looks much more professional and templates are much better, lots more functionality.

Review Source

DA

Doreen A.  
Sales Manager  
Environmental Services  
Used the software for: 1-2 years

### "Excellent and reliable invoicing software"

February 22, 2024

5.0

I have had an easy time preparing invoices with the software as it deals with all areas of invoicing and reporting thus making my work efficient and time saving.

Pros

I like the way it allows us to customize templates to meet our preferences. Invoicing has been made easy as we can easily track our estimates and send reminders to the pending payments.

Cons

I don't have anything to complain about the software since it is well simplified and easy to use without any struggle.

Review Source

BK

Brock K.  
Founder  
Internet  
Used the software for: 2+ years

### "Zoho invoice is a must-have for any small business, agency, or freelancer"

April 3, 2023

5.0

Pros

Extremely feature rich. If you need something from an invoice tool, Zoho has it.

Cons

There are really very few cons to Zoho...

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Review Source

Jeremy D.  
Ownder  
Media Production  
Used the software for: 2+ years

### "Robust and Complete Invoicing Solution"

December 23, 2022

4.0

I used Zoho Invoice for a few years when it was one of the few free options out there. The interface has improved since then, but I was not crazy about it, and switched to Wave Invoice. It's an excellent choice though, and definitely worth trying out. I know many people who use Zoho daily.

Pros

Zoho Invoice offers a good selection of invoicing & billing solutions, even on the free tier, with excellent customization options and ways for clients to pay.

Cons

The functionalities for the free tier are limited, with a limit of 1,000 invoices/year. It does not integrate with Zoho Inventory, oddly enough.

Switched from

[Billings Pro](https://www.capterra.com/p/212836/Billings-Pro/)

Billings Pro was very outdated

Review Source

Thobane V.  
CEO/Founder  
Design  
Used the software for: 2+ years

### "Great App"

December 3, 2019

5.0

Zoho invoice makes it easier for me to create invoices on the go and be able to share them with my customers and also be able to track the transactions and history for all my clients

Pros

What I like the most about Zoho invoice is that it is easy to use and has all the necessary tools that you will need to create, send and file proper invoices

Cons

What I like the least about this software is that it’s a bit difficult to access the Control Panel and be able to configure some of the settings

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Invoice

It is much easier to use and also customize also has cheaper eco system of other services

Review Source

Response from Zoho

December 9, 2019

Dear Thobane, Thanks for the review! We are glad to know that you are able to create invoices on-the-go and share it with your customers easily. Regarding accessing the settings, we love to know more on which part of the configuration you found to be a little hard to reach. You can reach out to support@zohoinvoice.com when you have the time and we shall pass on your feedback to our design team. Regards, Harikrishna

Rick K.  
CEO  
Construction  
Used the software for: 1-2 years

### "Zoho Invoice has been our go to Invoicing app for years"

June 6, 2023

5.0

Overall our experience with Zoho Invoice has been great. We’ve been able to teach our older less tech savvy guys how to use it and now we’re billing much faster and getting paid much faster. I love being able to take credit cards on the job site with Zoho.

Pros

I love how easy Zoho Invoice is for me and my team to use. Some of our guys are not super tech savvy and they’ve been able to learn it in no time.

Cons

Now that we’ve figured everything out we’re really happy with it. We’ve had no problems and it’s helped our business grow.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Invoiced](https://www.capterra.com/p/222215/Invoiced/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Honestly it wasn’t me. Our office manager tested a lot of invoicing software and we switched to Zoho Invoice because of her.

Review Source

VR

Verified Reviewer  
Business Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "A simple invoicing platforms making billing easier"

March 14, 2023

4.0

Zoho has integration with the local Value Added Tax system and makes it easier to create QR codes required for invoicing and tax requirements.

Pros

Managing customer billing accounts and invoicing record is a breeze. You can not only create fresh invoices but also maintain records of payments. The additional option of dual language invoice makes it very effective.

Cons

Overall its a good product, but customising the invoice is sometimes very tardy. There are not easy ways to create custom headers or arrange the invoice in the way you like to be presented. Also branding is not the prettiest, specially if you dont have a square logo.

Review Source

ME

Moiz E.  
Partner  
Accounting  
Used the software for: Less than 6 months

### "Migrated User from other app"

April 18, 2023

5.0

We have successfully migrated to Zoho Invoice. Challenges in earlier app is some what resolved and Zoho has been easy to implement and start.

Pros

Multiple Business, Payment terms, Estimate, Payment tracking, Customisation

Cons

Payment terms can have slab payment terms. Invoices can have digital stamp and esignatures.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Reason for choosing Zoho Invoice

Easy to implement and less intervention of contacting customer representatives to start.

Review Source

CB

Chenelle B.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Great app"

November 20, 2022

5.0

Zoho is a very good app if you are starting a business, as I found it easy and simple to use.

Pros

I likes the invoice the most. It's very good to send invoices to my clients without needing to make one by myself.

Cons

Not moving things around on the invoice, I think it would have been better.

Review Source

ZC

Zarinah C.  
Business Analyst/Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Track Time and Get Paid"

May 17, 2023

5.0

As an independent consultant, the efficiency of generating invoices from the time sheet is such a plus.

Pros

The integration between tracking time and invoicing is seamless.

Cons

I'd like to have complete control over the reports because clients have specific requirements for how that data must appear.

Review Source

VR

Verified Reviewer  
Contractor  
Entertainment  
Used the software for: Less than 6 months

### "Great service to use for invoicing"

December 8, 2023

5.0

Pros

I love the ease of use of this service. It's surprising how easy it was to manage my invoicing problems.

Cons

Nothing comes to mind so far, I just love it because I can manage stuff easily

Review Source

AJ

Andy J.  
Designer  
Graphic Design  
Used the software for: 2+ years

### "Mr"

May 29, 2017

5.0

Zoho Invoice provides a full-featured accounting tool for self-employed service professionals who don't need to manage bank accounts or balance sheet assets. If you sell your time or sell (or resell) products you create and don't need an inventory system, Zoho Invoice is nearly perfect.

Pros

Practically everything is so well-thought out. Zoho Invoice is everything a self-employed person or entrepreneur needs to manage contacts, quotes, invoices, receivables and expenses. It even has robust support for time billing (projects, tasks, etc.), sales tax, recurring invoices, and even multiple currencies (I just need USD, but the capability is there). Zoho Invoice is the almost perfect accounting tool I need to track income and expenses. When my data is entered and up to date, getting my data to my accountant for income tax prep is as simple as exporting two spreadsheets.

Cons

The expense feature set includes the ability to track mileage. This feature is represented well on the iOS app, but in order to enter a mileage record with an odometer reading, the system requires both a beginning value and an ending value at the same time. This really doesn't work. I would have to note my beginning mileage then enter it along with the ending mileage at the end of the business trip. As such, I use a standalone mileage app called MileBug.

Review Source

Leo C.  
Owner  
Facilities Services  
Used the software for: 1-2 years

### "Happy with ZOHO"

August 14, 2023

5.0

Pros

Easy to use invoice, we love all features.

Cons

I believe it could be easier to search for old invoices.

Review Source

SM

Suzan M.  
MD  
Arts and Crafts  
Used the software for: 1-2 years

### "Easy to use"

April 22, 2023

5.0

Fabulous, so happy I found it.

Pros

With a WP admin looking dashboard this is the easiest in the world to use!Cannot believe all features that are free, including running different organisations. For me as small (very small) business owner with 3 start ups, a life saver. And my accountant is glad I'm not using excel anymore!

Cons

Not able to create template invoices, even though I have a work around.

Review Source

EC

Eugene C.  
Registered management Consultant  
Design  
Used the software for: Less than 6 months

### "Best Forever Free Invoicing Cloud App for Solopreuneurs"

March 17, 2023

5.0

WOnderful and wished I discovered it earlier.

Pros

Free Full-featured software with no strings attached, and responsive ZOHO support team. easy to use and friendly interface. Perfect for small setup and solopreneurs

Cons

Some room for future improvements in terns of features and organisation of entries. Currently lask an Archive feature to store away old entries to keep the panels current and not cluttered with old entries

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

Fuller functionality and features in a free to use app.

Review Source

Arung I.  
Founder  
Computer Software  
Used the software for: 2+ years

### "A tool for small business that would really like to keep their booking managed"

November 14, 2018

5.0

I needed a software to manage my income and outcome report but also helps me to keep track of the business prospects and marketing targetting. Came across this software with keywords "Invoice tool with marketing features", use it and I love it how I can control my marketing staffs in making an offer and track the follow-ups records. Another thing I love about this software is the currency switcher, since my products are sold in USD and IDR, also since Paypal exchange currency rate is lower than the market this tool rate customizer really comes in handy.

Pros

The simplicity, the currency exchange rate customizer, the simple report system, the Paypal option to receive payment, and the mobile app that works.

Cons

The loading time took a bit if it's opened from a weak internet signal. Not important

Review Source

Priyansh K.  
Owner  
Animation  
Used the software for: Less than 6 months

### "GST Invoice Management and Generation has never been easier!"

September 26, 2022

5.0

Immediately after our GST registration we chose Zoho for invoice generation and management and so far it has been an integral part of our small business. It being completely free is a big plus point or we would have had to choose another options.

Pros

As soon as we registered for GST, we had a need for invoice generation and management software. Zoho Invoice came in like a superhero to help us at zero cost. - Completely free with all the features available to you without any catch. Haven't seen that anywhere. - They marketed themselves with GST support, which was important to us in India, and they delivered it as well without any false marketing. - All the features that you need from billing, invoicing, storing data, tracking, analytics etc are provided and that too on a single dashboard. - You can also collect payments in cash, cheque and bank transfer. - Complete integration with all the common business apps, we needed it to work with our website CMS. - Also helped us track expenses and receipts and juggle all our projects. - Complete security, never had a data leak or hack as far back as their founding.

Cons

Not much to dislike, we have been using it for 2 months now - Support is somewhat lacking, but for a free service, it is okay. But definitely room for improvement there. - Invoice designing options are limited, have to go with their pre-existing designs and structure. - Has a slight learning curve.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Zoho Invoice

They were expensive and didn't have India GST specific options.

Review Source

SM

Swadhin M.  
Director  
Consumer Goods  
Used the software for: 1-2 years

### "Best Invoice Software"

March 18, 2023

5.0

Pros

1\. Estimate & Invoicing 2. Recording Expenses3. Easy & Smooth

Cons

Everything is perfect about Zoho. The best invoice so far. I wish it had more templates for invoices.

Review Source

SK

Saurabh K.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Invoicing Tool for Indian Startups"

April 3, 2023

5.0

Pros

Indian Features like Currency and Real-time Currency Exchange Rate Calculations, GST Reporting

Cons

Limited Payment Gateway options. Options like Cashfree, Freecharge payment gateways which offers 0% commissions on UPI and Rupay debit card are not available on Zoho invoice

Review Source

.Kim M.  
Owner  
Design  
Used the software for: 2+ years

### "Zoho Invoice Is A Convenient Way To Invoice Customers Digitally "

April 18, 2019

4.0

I will be using Zoho Invoice for many years in the future. It's a great interface that store and records all the payments, contacts, addresses, and payment methods of customers. Once you create the first invoice, its very easy to create another one and send them out to customers. Tracking which customers were sent which invoices and on which dates is very accurate when you use Zoho Invoice.

Pros

I have been using Zoho Invoice for many years and loved its ease of use right from the start. It's easy to register, setup, configure, and add contacts to create invoices. Once you create a contact, it stores the customers information for future invoices, payments, and payment methods. Repeated payments are simple and you can setup and track recurring payments automatically as well.

Cons

If you are in a hurry to get the payment with the customer on the phone it's not as fast as it might be because you have to add a contact first. The other issue is that the customization options and flexibility of the invoice designs and invoice options themselves is somewhat limited.

Review Source

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