# Page 19 | Zoho Invoice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Zoho Invoice the right Billing and Invoicing solution for you? Explore 823 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163114/Zoho-Invoice/reviews

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Zoho Invoice

4.7 (823)

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Last updated March 13th, 2026

# Page 19 - Reviews of Zoho Invoice

## Showing most helpful reviews

Showing 451-475 of 823 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KG

Katherine G.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great invoicing tool for me"

April 29, 2023

5.0

I like Zoho because invoicing clients has become an easy task for me, especially because i have to sent an invoice in a weekly basis.

Pros

I like that it's easy to create the invoices and I can customize the fields. But the most important reason I like it is because it's free.

Cons

Maybe one feature that I want from the Zoho invoice is an automatic resending of invoice when the client hasn't paid yet. Like you can schedule a date when an invoice can be automatically resent to a client. Not sure if there's a feature like that already, but I haven't found it yet.

Review Source

JS

Jinal S.  
Director  
Retail  
Used the software for: 2+ years

### "Zoho Invoice has excellent customer service"

December 14, 2016

5.0

We've been using Zoho Invoice for almost 2+ years. Without them, it would have been quite challenging to send estimates to customers. Their software is very easy to use. They have several email automation features that allow you to create workflows etc. so you can automatically follow up with prospects. Great product for growing businesses.

Pros

Easy to use with little or no training

Cons

Not scalable for product for e-commerce businesses selling products but great for service based companies

Review Source

VR

Verified Reviewer  
Finance Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great product"

March 19, 2023

5.0

Pros

It's to create invoices and set up customer online portal

Cons

Zoho does not have feature of "Insert Placeholder" unlike Xero. It's very useful when setting up recurring invoice dates.

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Perfect for small freelancers"

March 21, 2023

5.0

Pros

Love it as an individual freelancer. Most powerful free solution so far

Cons

E-mail design looks a bit 90s. The invoice look shiny, though.

Review Source

Jeff W.  
Freelance Graphic/Web Design  
Graphic Design  
Used the software for: 1-2 years

### "A nice invoicing tool, but not worth paying for"

January 19, 2019

4.0

I use Zoho for 5 of my clients and am unwilling to upgrade to the paid version. I still create Microsoft Word-based invoices manually for any additional clients.

Pros

I am a small business owner with only a handful of clients and having a small list of clients with all the billing and tax information all easily figured into my invoices is handy to have for recurring items.

Cons

I did not like the divide between the free version of the software and the paid version, as you are allowed to have 5 clients for free and then additional clients jump you to the (what I think is) a price that is too high for a small business. The trouble Zoho Invoice saves would be minimal compared to the amount of work it saves.

Review Source

KT

Katy T.  
Payment Specialist  
Financial Services  
Used the software for: 1-2 years

### "Good for both established businesses and freelancers "

June 10, 2021

5.0

Pros

The outlay is simple but effective. There aren't any unnecessary features and maneuvering is easy . The invoice design has a professional look to it, while also giving you room for customization .

Cons

You can't use it offline .We can't link it properly to our CRM and have to manually compose the invoices ,instead of being able to automate some aspects .

Review Source

MSMP

Md Shovon Mahmood P.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Thanks a bunch"

April 18, 2023

5.0

Fantastic.

Pros

It's free. Easy to use. Saves my time. I do all my invoicing on it.

Cons

Design-wise can be improved so that even more novice people can use it easily.

Review Source

VR

Verified Reviewer  
Owner.  
Financial Services  
Used the software for: 6-12 months

### "Easy to use but elegant invoicing."

March 23, 2023

4.0

Pros

Easy to set up and use. Low cost for excellent features.

Cons

No easy South African paygates, for example Payfast.

Review Source

IO

Isaac O.  
Managing Director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Koris Energy Review of Zoho Invoice"

March 20, 2023

5.0

With Zoho Invoicing, my response time is faster now and my invoice, simple and classic.

Pros

I like the Flexibility and organization of the platform.

Cons

Customer phone number does not reflect on the invoice.

Reason for choosing Zoho Invoice

The template fits my brand; simple and classic.

Review Source

VR

Verified Reviewer  
Enterprise Digital Sales Representative  
Computer Software  
Used the software for: 1-2 years

### "Zoho: Helping You Get Paid!"

November 27, 2018

4.0

We have been able to get paid faster and our customers like it better than our previous system.

Pros

Zoho was a very functional tool for our team. It was easy to use and most of our customers found it simple and easy as well.

Cons

Not too many cons. I guess I would say that there is "some" learning curve, but all in all a great solution.

Review Source

CH

Casey H.  
Landlord  
Real Estate  
Used the software for: 1-2 years

### "Easy to use invoicing system"

April 24, 2023

5.0

Pros

Straight forward set up and easy to create and send invoices.

Cons

I need to look at reporting some more for year end accounting.

Review Source

SC

Stephen C.  
CEO  
Entertainment  
Used the software for: 2+ years

### "Excellent Online Invoicing"

December 28, 2023

5.0

Excellent. Easy to customise. Easy to use. FREE

Pros

Ease of use and customisation plus the obvious fact that it is free.

Cons

I have no cons with Zoho invoicing; it really is that good

Review Source

VR

Verified Reviewer  
Owner / Graphic Designer  
Graphic Design  
Used the software for: 6-12 months

### "Well priced invoicing software that integrates well with Google Suite"

October 23, 2018

5.0

Zoho invoice makes invoicing so much easier. We mainly use it for generating and sending invoices, but it can also be used to track time.

Pros

This is a great piece of software that makes invoicing so much easier. We feel that the pricing is great and it is so easy to set up through Google Suite. The IOS app makes it easy to work on the go. We genuinely love Zoho Invoice.

Cons

If I had to be really picky, it is a little annoying that that IOS app doesn't have all the features of the website.

Review Source

MF

Mary F.  
Executive Assistant/Accounts Payable/Receivable  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Zoho Review"

March 17, 2023

5.0

Pros

The ease of creating and sending invoices.

Cons

I like everything about the product, it's ease of use.

Reason for choosing Zoho Invoice

n/a

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Didn't like the product

Review Source

CN

Claude N.  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Niinetech Review"

June 7, 2023

5.0

Pros

Recurring Invoices, Ease of use, financial reporting

Cons

I dont have any feature i don't like at the moment.

Review Source

VR

Verified Reviewer  
Recruitment Specialist  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great For All"

December 31, 2018

5.0

It is good and does it work automatically on the time.

Pros

Zoho invoice software is very much popular among every small and big firm for raising the invoices. It gives us function to send quotes and the invoices for any of the product. It also send reminders to the customers for the payment and also gives option for them to pay online payment.

Cons

It is good for small business and freelancers however it has to grow for coming in the picture for big organisations.

Review Source

DV

Daniel V.  
Translator  
Writing and Editing  
Used the software for: 2+ years

### "A good product overall"

June 7, 2023

5.0

Good experience.

Pros

The product is easy to use. Once you adopt Zoho invoice, it is truly practical for keeping a record of clients and invoices.

Cons

I am not able to customize the header like I want.

Review Source

FM

Franklin M.  
President  
Staffing and Recruiting  
Used the software for: 2+ years

### "Recruiter Review"

October 17, 2023

5.0

Pros

Straight Forward Process to Generate Invoice

Cons

The system keeps putting my clients zip code in front of the city - it should be reversed

Review Source

AG

Adam G.  
Deputy executives officer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "invoicing solution for every one "

August 12, 2023

5.0

it has made invoicing work so easy since its done online now

Pros

zoho invoice is so simple for use by everyone, i like the ability to send as many invoices as you want without limitations, the it's so user friendly

Cons

the application is slow on mobile phones yet many user are using android phones

Review Source

Emmanuel M M.  
Technical Support  
  
Used the software for: 1-2 years

### "Great software, lacks features"

June 26, 2018

5.0

Pros

This software is great, from quoting to invoicing to payments, everything is a breeze , the time tracker is not bad too, makes the life of a feelancer better

Cons

Only supports a few payments systems and mostly connects with other zoho apps, can't get payfast or other apps to work with it.

Review Source

VR

Verified Reviewer  
President/CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Quick and easy invoices on the go"

November 21, 2018

5.0

Pros

We've tried a few different invoicing solutions and really like what Zoho is doing. Other solutions offer free or premium invoice solutions, but they just feel cheaply made or don't have the same security in place.

Cons

No complaints here at the moment. In the beginning, we were pushed off with their premium packages and rates, but now they have everything perfectly in place that allows for free accounts, to scaling up to any business size.

Review Source

TK

Tyler K.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Invoicing made Easy"

February 17, 2022

5.0

Pros

I love how simple it is to use and that it looks professional for clients.

Cons

The client portal is a nice feature, but we've had some issues getting clients to sign up for it and then use their bank info, etc.

Review Source

Ali B.  
Interior Decorator  
Design  
Used the software for: I used a free trial

### "I like it so far"

December 8, 2023

4.0

Fairly simple. I really like how fast customer service responded to my e-mail question, although I had scoured the site and found the answer on my own.

Pros

It's simple to use, free, and doesn't ask for up front payment. Depending on how the next 30 days goes, I will likely pay for whatever advanced features are offered.

Cons

It was hard to navigate to the set up my taxes for "customers to pay tax" There are SEVERAL sections to click on for settings. Took me about 30 minutes to finally find out how to set up taxes.

Review Source

UP

Umesh P.  
Chief Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Zoho Invoice: Ideal for Small Businesses"

October 13, 2023

5.0

Pros

Zoho Invoice really improved our invoicing and financial tracking at NextLevel Web Solution. It's been a game-changer!

Cons

Mobile app speed and interface can be enhanced.

Review Source

Nic M.  
Director of Annual Giving & Donor Events  
Design  
Used the software for: Less than 6 months

### "A perfect invoicing solution for contractors and SMBs"

April 1, 2019

5.0

Zoho Invoice is a wonderful product because it helps me maintain a professional and trustworthy relationship with my clients. I'm glad I have Zoho Invoice to keep me on track with invoice billing and estimate building—I'd be stuck without the software!

Pros

Zoho Invoice is one of those products where you recognize that the developers really thought of all the features an end-user would need and built them into an intuitive interface. Every time I've desired a functionality, I've found it in Zoho Invoice's settings. Because the software's features are extensive and intuitive, the platform is a pleasure to use.

Cons

I do not have any major concerns with the Zoho Invoice platform. A desire I do have is for greater customization of invoices and estimates. I hope to see a larger library of document themes in future iterations of the platform.

Review Source

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