# Zoho Books Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zoho Books Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/163115/Zoho-Books --- # Zoho Books Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho Books ## What is Zoho Books? Zoho Books is an online accounting software that allows businesses to manage the money flowing in and out of businesses. Users can track payables and receivables, customize invoices and set up automated payment reminders for clients, connect and reconcile bank accounts by fetching and matching transactions, and more. With customer and vendor portals, Zoho Books helps customers and vendors to keep track of their transactions. Payment gateways enable customers to pay by providing multiple reliable payment methods. With various reports, users can access insights into financial health. Zoho Books assists businesses of all sizes with managing accounting tasks and organizing transactions. ## What is Zoho Books used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/) Recognitions Shortlist Overall rating Based on 673 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Pros & cons Streamlined daily accounting tasks Quick and simple onboarding Slow and inconsistent assistance Unreliable bank syncing features Starting price $20 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Accounts Payable / 2026 - Financial Reporting / 2026 - Accounts Receivable / 2025 - General Ledger / 2025 - Purchasing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zoho Books alternatives [4.2 (2,045)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (687)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (1,310)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [3.9 (467)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/163115/Zoho-Books/alternatives/) ## FAQs about Zoho Books Overview ### What problems does Zoho Books solve? Zoho Books solves small-business accounting bottlenecks like manual invoicing, expense entry, bank reconciliation, receipt capture, and fragmented financial reporting. It gives owners, finance teams, accountants, and operations managers clear cash-flow visibility, faster A/R and A/P handling, customer payment portals, and easier collaboration through cloud access and Zoho integrations. Answer based on 284 reviews Overview ### Which roles and teams benefit most from Zoho Books? Zoho Books is most used by business owners, founders, CEOs, and presidents who need visibility into cash flow, invoicing, and overall financial performance. Accountants, CFOs, and finance teams rely on it for bookkeeping, reconciliation, and reporting, while managers, directors, and operations leaders use it to streamline billing, expenses, and day-to-day financial workflows. Answer based on 596 reviews Overview ### What company size and industries is Zoho Books built for? Zoho Books is built primarily for small businesses, which make up 85% of reviewers, with Information Technology and Services leading industries at 13%. It also serves enterprises and midsize businesses, and reviewer usage extends across Accounting at 8% and Computer Software at 7%, alongside legal, retail, healthcare, and manufacturing. Answer based on 673 reviews Features and Usability ### What are the key features of Zoho Books? Zoho Books includes core accounting tools like invoicing, expense tracking, bank reconciliation, and financial reporting. Differentiating features include online payments, client portal access, recurring invoices with payment reminders, and time tracking for billable hours. Reviewers also often mention integrations with Zoho apps and third-party tools. Answer based on 226 reviews Pricing ### How much does it cost and what fees or limitations are included? Zoho Books offers a free plan for 1 user, with paid plans starting at $20/month for Standard (up to 3 users), then Professional at 50, Premium at 70, Elite at 150, and Ultimate at 275. A free trial is available. Reviewers often call pricing affordable, though some note costs rise with more users or premium features. Answer based on 170 reviews Integrations ### Which third-party tools and platforms does Zoho Books integrate with? Zoho Books integrates with over 30 tools, including PayPal, Stripe, Zoho CRM, Zoho Expense, Zoho Inventory, and Zapier. It also connects with Avalara for tax workflows and Square Point of Sale for payments, covering accounting, CRM, expense management, inventory, automation, and payment processing. Answer based on 134 reviews Getting Started and Support ### How easy is it to onboard and train a team on Zoho Books? Zoho Books is fairly quick to onboard for teams familiar with financial software, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say bookkeepers and nontechnical users often learn basic tasks quickly, while first-time accounting users and admins handling setup, mapping, or customization usually need more time. Answer based on 23 reviews Getting Started and Support ### What customer support options does Zoho Books offer, and how do users rate the experience? Zoho Books offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as quick, clear, and helpful, especially for setup and issue resolution. Still, others report inconsistent quality, slow follow-ups, unclear answers, and difficulty getting complex problems resolved. Answer based on 131 reviews Security ### How does Zoho Books handle data security and access control? Zoho Books uses cloud-based storage, regular data backups, password protection, two-factor authentication, audit trails, and access controls to protect financial data and support recovery. Reviewers also describe invoicing and client sharing as secure. Some note limits with user permissions, saying access rights are not deep or granular enough for certain teams. Answer based on 25 reviews ## Who uses Zoho Books? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 111 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 111 reviews Administrative 23% Administrative 23% Finance & Accounting 16% IT & Software Development 11% Program & Project Management 9% Others 40% Top industries Based on 111 reviews Accounting 38% Information Technology and Services 20% Computer Software 18% Financial Services 15% Other 9% ## Pros and Cons Streamlined daily accounting tasks 93% positive reviews out of 73 Most users describe ease of use as enabling faster, simpler completion of everyday accounting responsibilities. Slow and inconsistent assistance 41% negative reviews out of 113 Some users say customer support is difficult to reach, slow to respond, and often provides unhelpful or unclear solutions. Quick and simple onboarding 92% positive reviews out of 38 Most reviewers indicate setup is straightforward, requiring minimal time or expertise to get started efficiently. Unreliable bank syncing features 45% negative reviews out of 60 Some users report bank reconciliation suffers from frequent sync issues, missing transactions, and limited account management options. Luke T Director and Tutor, 1 employee. "Another small problem is that it doesn't import your bank transactions until the day after the transaction has taken place, despite refreshing the feed." Comprehensive financial oversight tools 92% positive reviews out of 37 Most reviewers find financial management features provide clear insights, useful reports, and simplified tracking of company finances. Miguel P Financial Advisor, 51 - 200 employees. "Zoho Books is a reliable and comprehensive platform for enterprise financial management." Persistent software glitches 71% negative reviews out of 42 Most users comment bugs and issues cause ongoing disruptions, slow performance, and unresolved technical problems over time. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.4 (110) 58.18% of 110 reviewers that rated this feature as important or highly important This aspect helps you automate recurring invoices, manage billing, and send payment reminders. Some reviewers find it easy to use and organize, but others mention issues with volume entries, recurring pricing updates, and customer support responsiveness. Bank Reconciliation 4.2 (80) 60.00% of 80 reviewers that rated this feature as important or highly important You can link bank accounts, import statements, and match transactions easily. Reviewers appreciate the automation and time savings, though some say the process can be confusing or buggy and splitting payments isn’t always straightforward. Online Invoicing 4.5 (71) 61.97% of 71 reviewers that rated this feature as important or highly important With this capability, you can quickly create, customize, and send invoices online, accept payments in multiple ways, and automate reminders. Reviewers appreciate its efficiency, ease of use, professional templates, and seamless integration with Zoho Inventory. Invoice Creation 4.7 (67) 67.16% of 67 reviewers that rated this feature as important or highly important Zoho Books offers straightforward invoice creation with customizable templates, easy product/service addition, and integration with payment gateways. Users think it’s simple to use, supports automation, and allows quick conversion from estimates or sales orders to invoices. Invoice History 4.6 (50) 66.00% of 50 reviewers that rated this feature as important or highly important It gives you instant access to all past invoices, making it easy to track payments, generate reports, and retrieve records for accounting or client requests. Reviewers indicate it’s valuable for monitoring unpaid invoices and maintaining organized records. General Ledger 4.3 (80) 56.25% of 80 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Zoho Books 100 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Recognizing income when earned and expenses when incurred regardless of when cash is received or disbursed. Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. You can link bank accounts, import statements, and match transactions easily. Reviewers appreciate the automation and time savings, though some say the process can be confusing or buggy and splitting payments isn’t always straightforward. Track billable hours and/or non-billable expenses for work performed This aspect helps you automate recurring invoices, manage billing, and send payment reminders. Some reviewers find it easy to use and organize, but others mention issues with volume entries, recurring pricing updates, and customer support responsiveness. Gateway through which end users can view past bills and pay current invoices Create budgets based on historical data and future projections Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Private online space that lets businesses securely share documents and provide information access to clients Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. Manage budgets, track and optimize spending and align capacity to workload demand Reports that show customers their invoices, payments, and balance on the account Customize data fields to support various needs and use cases Invoices that can be tailored according to company's branding, payment terms and personalized information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Electronically collect payments for goods or services Attaching relevant receipts or supporting documents to submit expenses for reimbursement Monitor and record expenses such as purchases or charges incurred Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization Generate reports to assess the financial performance of an organization Primarily serving architecture, engineering, and construction industry professionals Specifically designed to address the needs of law firms and legal departments Intended for medical use such as diagnosis, treatment, and consultation For realtors, real estate investors, property managers, and other real estate professionals. Designed for small businesses Designed to be used by trucking businesses Centralized accounting record which tracks all financial transactions A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time Monitor product stock levels Track and manage inventory levels to maintain proper supply Zoho Books offers straightforward invoice creation with customizable templates, easy product/service addition, and integration with payment gateways. Users think it’s simple to use, supports automation, and allows quick conversion from estimates or sales orders to invoices. It gives you instant access to all past invoices, making it easy to track payments, generate reports, and retrieve records for accounting or client requests. Reviewers indicate it’s valuable for monitoring unpaid invoices and maintaining organized records. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Software designed for kindergarten through 12th grade schools Access the system via a mobile application Clients can submit payments via mobile devices Manage the accounting and financial aspects of multiple locations or companies in a single location Manage and handle various international currencies With this capability, you can quickly create, customize, and send invoices online, accept payments in multiple ways, and automate reminders. Reviewers appreciate its efficiency, ease of use, professional templates, and seamless integration with Zoho Inventory. Accept and process online payment transactions Track employee and task times using internet connection Manage and track customer orders for goods, investments, or any other purchases Allow customers to make a partial payment on an invoice and track remaining debt Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Review, approve and cancel requests for goods/services to be purchased Calculation of consumption tax imposed on the sale of goods/services Track the amount of money spent on a certain product or with a certain supplier Manage all supplier data and operations Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Implementation of various strategies to manage tax obligations via planning and maintaining compliance Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Manage, record and track all business exchanges in form of money and its related interactions in the system Manage bookkeeping for client trust accounts Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (624) 4.3 Based on 624 reviews ## Pricing Value for money 4.4 (565) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/163115/Zoho-Books/pricing/) Free $0.00 It includes: - 1 User + 1 Accountant - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Bank Rules & Reconciliation - Chart of Accounts & Sub-Accounts - Client Portal - Credit Notes - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Zoho Apps - Invoice Customization - Manage 1099 Contractors - Manage Clients - Manage Invoices (up to 1000/Year) - Manual Journals - Multi-Lingual Invoicing - Online/Offline Payments - Other Apps) - Payment Gateways - Recurring Invoices - Reports - Support- Email Standard $20.00 Other,Per Month It includes: - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Bank Rules & Reconciliation - Bulk Updates - Chart of Accounts & Sub-Accounts - Chat - Client Portal - Connect and Fetch Bank & Credit Card Feeds via Bank Feeds Provider - Credit Notes - Custom Fields - Custom Views - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Avalara - Invite 3 Users - Invoice Customization - Manage 1099 Contractors - Manage Clients - Manage Invoices (Up to 5000) - Manual Journals - Multi-Lingual Invoicing - Online/Offline Payments - Payment Gateways - Predefined User Roles - Recurring Expenses - Recurring Invoices - Reporting Tags - Reports - Support - Email - Timesheet and Billing - Track Project Expenses and Invoice - Track Sales Tax - Transaction Locking - Voice - Zendesk) Professional $50.00 Other,Per Month It includes: - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Automatic Exchange Rates - Bank Rules & Reconciliation - Bills - Bulk Updates - Chart of Accounts & Sub-Accounts - Chat - Client Portal - Connect and Fh Bank & Credit Card Feeds via Bank Feeds Provider - Contextual Chat - Credit Notes - Currency Adjustments - Custom Fields - Custom Roles - Custom Views - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Avalara - Invite 5 Users - Invoice Customization - Journal Templates - Landed Costs - Manage 1099 Contractors - Manage Clients - Manage Invoices (Up to 5000) - Manual Journals - Multi-Currency Handling - Multi-Lingual Invoicing - Online/Offline Payments - Payment Gateways - Payments Made - Predefined User Roles - Price Lists - Project Profitability - Purchase Approval - Purchase Orders - Recurring Bills - Recurring Expenses - Recurring Invoices - Recurring Journals - Reporting Tags - Reports - Retainer Invoices for Projects - Sales Approval - Sales Orders - Stock Tracking - Support - Email - Timesheet and Billing - Timesheet Approval - Timesheet - Client Approval - Track Project Expenses and Invoice - Track Sales Tax - Transaction Locking - Vendor Credits - Voice - Workflow Rules (Up to 10) - Zendesk) Premium $70.00 Other,Per Month It includes: - 10 Custom Modules - Add Multiple Bank and Credit Card Accounts - Automate Payment Reminders - Automatic Exchange Rates - Bank Rules & Reconciliation - Bills - Budgeting - Bulk Updates - Chart of Accounts & Sub-Accounts - Chat - Client Portal - Connect and Fh Bank & Credit Card Feeds via Bank Feeds Provider - Contextual Chat - Credit Notes - Currency Adjustments - Custom Buttons - Custom Domain - Custom Fields - Custom Reports - Custom Roles - Custom Views - Expenses & Mileage Tracking - Import Bank and Credit Card Statements - Integrations (Avalara - Invite 10 Users - Invoice Customization - Journal Templates - Landed Costs - Manage 1099 Contractors - Manage Clients - Manage Invoices (Up to 5000) - Manual Journals - Multi-Currency Handling - Multi-Lingual Invoicing - Multi-Transaction Number Series - Online/Offline Payments - Payment Gateways - Payments Made - Predefined User Roles - Price Lists - Project Profitability - Purchase Approval - Purchase Orders - Recurring Bills - Recurring Expenses - Recurring Invoices - Recurring Journals - Related Lists - Reporting Tags - Reports - Retainer Invoices for Projects - Sales Approval - Sales Orders - Stock Tracking - Support - Email - Timesheet and Billing - Timesheet Approval - Timesheet - Client Approval - Track Project Expenses and Invoice - Track Sales Tax - Transaction Locking - Twilio) - Validation Rules - Vendor Credits - Vendor Portal - Voice - Webtabs - Workflow Rules (Up to 200) - Zendesk - Zoho Sign Elite $150.00 Other,Per Month It includes: - Dashboard customization - Manage warehouses - Composite items - Track serial numbers - Batch tracking - Print shipping label - Track shipments - Connect online sales channels (Etsy, eBay, Amazon) Ultimate $275.00 Other,Per Month It includes: - Revenue recognition - Add and track KPIs for your business - Analyze Zoho Books data along with other data sources - Collaboratively create reports with colleagues - Embed reports in web sites/applications Value for money 4.4 (565) 4.4 Based on 565 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (544) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (544) 4.2 Based on 544 reviews ## User reviews Overall rating 4.4 Based on 673 reviews Filter by rating 5(375) 4(226) 3(45) 2(13) 1(14) Mentioned topic Sorted by most recent NH Nguyen H. H. Deputy Service Manager Facilities Services ### "Steady in keeping track and managing the money." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 7, 2026 It is a hands-on application for managing the finances in a medium-sized team. It's helped us to be able to organize payments, contracts, invoices without paperwork amassing. On a few occasions when we have had issues, customer support have been quick to assist. It is a good choice for a few things but there are a few things that needs improvement, and it is excellent especially for companies that desire the best value for their money without unnecessary hassles. Pros With Zoho Books, we've streamlined our service contract management and client billing process. I really enjoy the fact that it is possible to customize invoices according to distinct customer contracts, with both recurring and one payment. The bank feed connection has saved us hours a month working on reconciling transactions. It's got everything that we need for a small team like ours for the price. Cons Sometimes there are little glitches when switching between reports/exporting. We would also like to see the mobile application have more editing functionality, so you can edit an invoice on-site when working remotely. Customizing reports could be more flexible at times, but it's not a dealbreaker. Certain operations such as importing bulk data are a bit cumbersome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Growth Head - Sales Information Technology and Services ### "Excelled Software - Zoho Books" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 1, 2026 Very friendly software, great UI and easy to use. Customer service is also very prompt and helpful team. Pros It’s genuinely one of the easiest tools to get started with — very intuitive, even for someone who isn’t from a finance background. What stands out is the value for money; you get a lot of functionality without it feeling overly complex or expensive. It’s also one of the most widely used products out there and has really played a big role in transforming how businesses manage accounting today. The flexibility to customize based on business needs is a big plus, and most clients already trust and relate to the brand, which makes adoption much smoother. Cons Customization cost can go up at times. There has to be different plans that has to be subscribed to for the customisation to work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Dylan H. Founder Online Media ### "Solid for non-bookkeepers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2026 Pros Easy to use, multi-currency support, good customer service (although I haven't had to contact anyone in quite some time), easy customizable invoices, nice interface. As someone doing my own books who's not a trained bookkeeper, this software gets the job done. Cons With having to add more customers/vendors to my account over time, the bill has risen quite a bit (CAD$120 back in 2020 to CAD$309 annual today) for essentially the same features. Reporting features can be confusing at times. Searching for transactions can be difficult as you can only seem to search for certain fields that you applied to the transaction. There's no way to search attached invoices or transaction notes for example. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Didn't support multi-currency unless you paid more. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Zoho Books Better multi currency support for a cheaper entry point. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GK Girish K. Owber Food & Beverages ### "Extremely poor flexibility or help for Small businesses. Need manual accountant" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 January 9, 2026 very poor support. No desire to even show how a feature works. Just point to documentation and leave you high and dry No customization capability No automation tools Everything is manual Pros The tagging of transactions to different projects Meant mainly for medium and large companies with separate accounts dept Cons Not able to handle credit card merchant statements, with the government rules. for e.g. for transactions less than 2000 the MDR is not charged GST. There is no way to handle that other than doing manual entry for each transaction. For a retail business with 1000 transactions a day, doing this is really bad. Zoho support has no solution for this. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) They went out of business in India. They left no choice. Alternatives considered [Tally-I/O](https://www.capterra.com/p/188488/Tally-I-O/) Reasons for choosing Zoho Books I thought Zoho would be flexible and efficient. It is did not turn out that way. Wish I had taken Tally Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raj Shekhar S. Cofounder Information Technology and Services ### "Good tool for mid sized businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2025 It has been very consistent to use it. Their has been no product failures or issues, and new features are regularly rolled out too. Pros The ease of usage. I never needed a customer support of any kind. The pricing is also appropriate for mid sized businesses. Cons The currency change features are complex. In the same way, making customisations to the invoice format can be a little confusing too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Gen Secretary Facilities Services ### "Zoho Books is for the WORLD and for the NEXT GEN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2025 Zoho Books and all Zoho products is designed with great thought at a price which is throw away. All other accounting users should start thinking how they can upgrade themselves. Pros Great value of money, extreme warm and good support, extremely easy to use without the need for any training or support intervention, Payment using Zoho to our vendors is so good, it cannot be overemphasized. Data management is so good, i am uploading all the invoices too in the application. Our customers can see their statement on a real time. Havent experienced any bug, there was one concern which was fixed immediately. and i'd recommend it for both small business as well as large organisation. Cons The bank reconciliation process could be simplified where transaction count is high. It is not a con but Zoho could push more feature in the starter plan :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KT Karen T. Office Manager Construction ### "Zoho is great! Give it a try" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 I started using Zoho for it's affordability and decided to keep it for it's simplicity. Zoho does what I need it to do. The feature I like most is the Estimating and Invoicing. I can keep track of all my clients on one place. Pros I like how affordable Zoho Books is, this is a great tool for a small business. Zoho is very user friendly and has costumer support when needed. Cons Everything you need to run your business is in Zoho. I do with there was a way to integrate it with other roofing softwares (or maybe there is and I haven't figured out a way yet) Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) We switched due to Zoho being very affordable. We stayed for it's functionality and invoice management capacity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV Kevin V. Product manager Internet ### "Good to handle memberships and connects with the CRM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 28, 2025 Pros We've used this for 5+ years now, it does the job of managing our memberships we sell. You can create many types of memberships and everything can be linked automatically with Zoho CRM. Cons It lacks a bit of flexibility and the interface is not always clear, you have to dig a bit to find everything you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AV Alisodai V. Proprietor Construction ### "Don't go with Zoho Books for your accounts" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 3, 2025 Pros This is not useful. Initially they will tell all the features are free. After buying everything we have to pay extra amount. Cons Customer support is very poor. They were unable to give any solution for my problem even after 7 months time. Don't go with Zoho Books. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sally G. Customer Service Auditor Health, Wellness and Fitness ### "Great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2025 I used it for a short period of time on a previous job, but I did like that it has so many features, everything a small business needs like invoicing, expense tracking, inventory, time tracking. It's great. Pros I love that it's so easy to use, even for people like me who are not accountants. The interface is clean and clear. Cons I don't like the limitations for users outside of United States. Some features don't work if you are not in the US. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163115/Zoho-Books/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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