# Page 10 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

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Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 226-250 of 671 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Thomas Y.  
Owner, previous CEO  
  
Used the software for: 2+ years

### "The software covers all the accounting functions I need in my business"

April 26, 2018

4.0

I use this software for accounting purposes. It does what it says it does and that's basically it.

Pros

The software works fine, and covers all the accounting functions I use in my business. The software has a nice heuristic feel and is generally user friendly. The software takes a little bit of time to get things smoothly running.

Cons

Although the software is generally user friendly, the software at times requires some time commitment to get things set up the way I would like. Also, the software is less popular than some other paid accounting software, which sometimes creates problems to find individuals to do things for me.

Review Source

Billie H.  
Independent Business Owner  
Construction  
Used the software for: 6-12 months

### "Wonderful for Small Businesses"

October 6, 2018

5.0

Zoho books has allows us to keep all of our accounting needs in check and allowed us to monitor our business with ease.

Pros

I love that Zoho Books is very user friendly and easy to use. It makes keeping up with our workflow very easy. I love that everyone within our company that needs to can access it on any device at anytime. I also love that it has the reports feature so that we can see how well the business is doing.

Cons

The only con I find with this program is the price once you start having more than so many vendors. But besides that I love it.

Review Source

Kennedy K.  
Accountant  
Consumer Goods  
Used the software for: 6-12 months

### "An Accounting Tool"

May 4, 2019

5.0

Pros

Zoho books helps me in creating professional invoices that I instantly send to our clients to make their payments. In our company, we have connected zoho Books with our business bank account enabling our clients to make their payments direct to our bank account. I like how I print the accounting reports,balance sheets that helps our MD in tracking the cash flow in our company easily.

Cons

It is still missing some features. For example,the refunding capability incase a client has not received his or her goods as agreed.

Review Source

Innocent C.  
Data Mining Specialist  
Facilities Services  
Used the software for: 1-2 years

### "Zoho Books is easy to setup, modify and use."

August 5, 2021

5.0

It has helped my small business grow and track my expenses and returns.

Pros

Capacity to automate bookkeeping cycles and make them precise.

Cons

The only downside is that the advanced features are only available for more premium versions.

Review Source

LM

Lance M.  
CFO  
Marketing and Advertising  
Used the software for: 6-12 months

### "For the most part, ZohoBooks has potential to do well. Only if their management listed to customers"

July 5, 2017

3.0

Recurring billing is included, and that is the only thing keeping our company with Zoho Books. We have more frustrations than benefits right now.

Pros

\-Recurring Billing is included with the software - Unlimited users for one price - Partial integration with Zoho CRM - Client Portal - Customizable e-mail templates to customers - Customize invoices, estimates, and sales orders design - Square integration

Cons

\- Lack Budgeting feature and they are ignoring the many requests for it for the past three years. - Forced to use Alvera Tax. - No true integration with ZohoCRM, If you want to create a sales order in ZohoCRM, you're going to have to create one in ZohoBooks - Lack of integration to other services for Business Intelligence software - Lack of listening to customers feature requests. They seem to build what they feel we need - Unable to Journal entry from the bank account, which doesn't allow you to easily process payroll unless you use their payroll service which lacks a lot of features. - Good reports, their reports are horrible and you can not customize the to work the way that you want or need.

Review Source

VR

Verified Reviewer  
Senior Tax Accountant  
Financial Services  
Used the software for: 1-2 years

### "Helpful, simple, easy to use kind of software."

August 28, 2018

4.0

Pros

The software is simple in a sense that most our clients learn to use it for their businesses and personal use per our suggestion. The highly rated feature of this software is the possibility of uploading receipts and having an electronic copy for safekeeping and documentation purposes. This software also auto scans invoices which are beneficial and time-saving. The reports are useful and timely, allowing our team and clients to be up-to-date with their financial record.

Cons

Integration of Zoho books and Zoho expense is confusing and needs more updates. Bugs are present upon use. I am hoping for a future update that might fix this complication. Overall, the software is amazing and highly recommended.

Review Source

María Fernanda C.  
Coordinator  
Marketing and Advertising  
Used the software for: 2+ years

### "Zoho Books"

December 12, 2019

5.0

I've seen a lot of users trying to replace an ERP with Zoho's Finance Suite. For resellers and service type industries, it is great!

Pros

Value for money is incredible, most of the list of features/functionality needed are out of the box features and is very intuitive.

Cons

If you handle production or any transformation process it doesn't work. Some features might require Inventory, etc.

Review Source

SD

Stéphane D.  
Accou  
Mining & Metals  
Used the software for: 2+ years

### "Zoho book is easy to use"

September 13, 2022

4.0

Pros

. I am a big fan of zoho books.It is useful and easy to use for new businesses. The dashboard is very well formed and the android app is very. useful.

Cons

Books is very slow when it comes to changing updates. No one informs us when an issue is resolved.

Review Source

KB

Kevin B.  
managing director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great Product"

April 8, 2022

5.0

we can have access to zoho anywhere since its cloud based and we can also make approvals from our mobiles phones via app

Pros

The flexibility of usage is great and customer support via chat is quick

Cons

A special request has been made to implement item stock issues to projects which are billed as a one line item instead of using sales orders

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Zoho Books

Zoho has more features and gives you more flexiblity with roles and permissions

Review Source

VR

Verified Reviewer  
Director of Media and Communciations  
  
Used the software for: 1-2 years

### "Easy to use accounting program for tracking."

March 5, 2018

4.0

Better tracking of financials and communication with clients.

Pros

Has web based portal for clients to view, print, download all invoices, bids etc. Allows easy access to documents.

Cons

Tech support is not that great. Hard to get an exact answer to specific questions sometimes. Integrations with other apps is clunky. Especially the CRM and projects.

Review Source

VR

Verified Reviewer  
Founder  
Graphic Design  
Used the software for: 6-12 months

### "Zoho Books is Superb"

July 10, 2018

5.0

Pros

If you use Zoho CRM, Inventory, etc then Zoho Books is a no brainer. We've been using it in conjunction with Zoho CRM and Zoho Inventory and it makes processing customer invoices off of sales order instantaneous. Additionally, the reports within Zoho Books are great at providing both fast and indepth data.

Cons

It's a little feature lite when compared to something like Quickbooks. However, as long as you know your requirements and Zoho Books will work, then it's by far the best.

Review Source

Alexander R.  
Asistente Virtual  
  
Used the software for: 6-12 months

### "I use it to take care of the accounting of a client. "

March 16, 2018

4.0

It can be really helpfull and so easy to use that everybody could use it, as long as you don't need support.

Pros

Very user friendly, includes timesheet which is what we needed. I like that the dashboard is easy to use and straightforward and I like the colors. Something good is that it can be integrated with some shop sites.

Cons

The customer support is horrific, sometimes they answer sometimes it takes days, and most of the times they don't understand whats your problem or whats happening in your case.

Review Source

fA

fazal A.  
Implementation & Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Log your weekly time with ease"

January 14, 2021

5.0

Pros

I have been using this software to log my time so that the management can evaluate my daily/weekly/monthly performance and since our work is billable, so it easy for us to distinguish between the billable and non-billable work and log that in the Zoho Books. Then our management bill our clients, based on the hours we have spent working for them, and we can also select what type of work was done from the drop-down list that has been configured by the management.

Cons

The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments. The comment box should be there so that we can enter our remarks or let the management know what we worked on.

Review Source

VR

Verified Reviewer  
Hardware Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great for Business"

April 18, 2019

5.0

Zoho Books has worked amazingly well for our finance department. It saves time so much time

Pros

It is easy to use. You can send invoices easily, monitor your cashflow in real-time, track expenses better and do a lot more with Zoho Books. It is the leading Accounting software in the world

Cons

I cannot find a downside to it. It works perfectly

Review Source

DH

Dylan H.  
Founder  
Online Media  
Used the software for: 2+ years

### "Solid for non-bookkeepers"

March 23, 2026

4.0

Pros

Easy to use, multi-currency support, good customer service (although I haven't had to contact anyone in quite some time), easy customizable invoices, nice interface. As someone doing my own books who's not a trained bookkeeper, this software gets the job done.

Cons

With having to add more customers/vendors to my account over time, the bill has risen quite a bit (CAD$120 back in 2020 to CAD$309 annual today) for essentially the same features. Reporting features can be confusing at times. Searching for transactions can be difficult as you can only seem to search for certain fields that you applied to the transaction. There's no way to search attached invoices or transaction notes for example.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Books

Better multi currency support for a cheaper entry point.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Didn't support multi-currency unless you paid more.

Review Source

Diane R.  
Founder  
Consumer Goods  
Used the software for: I used a free trial

### "We couldn't get beyond the free trial"

February 28, 2020

4.0

We didn't have any complaints other than the bad support we received from their team. If we had the knowledge to properly set it up, we would've stayed on.

Pros

It's features and functions were quite similar to other accounting software except we could integrate this one to our other zoho apps and keep track of funds over multiple places.

Cons

At the end, with terrible support and customer service, we didn't go further after the free trial ended. We had many questions and in that monthbor so free trial, we probably wasted over 2 weeks total waiting for answers.

Reason for choosing Zoho Books

The amount of features and it's lower pricing.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Lower pricing with zoho books

Review Source

Sam I.  
Founder/Owner  
Internet  
Used the software for: 6-12 months

### "Tons of features and functionality for the money"

April 16, 2018

5.0

It helps me manage my billing, invoicing, purchase orders, bills, expenses, etc! I couldn't get paid without it.

Pros

It has all of the bells and whistles that you could possibly need for your bookkeeping software. And if it doesn't have it, there's probably another Zoho product that does it anyway, and they all seem to integrate.

Cons

Took a little while to get used to where things were (switched over from Freshbooks) and the reporting is a little different, but it's all in there!

Review Source

Emin N.  
Sales and Customer Relations Assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Efficient and reliable for finance and customer relations activities"

July 12, 2020

4.0

Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists. Zoho books will make payment and invoicing procedures smooth between sellers and buyers. However, there are small issues are waiting for their solutions which I believe that it will be soon.

Pros

1) Integration with different software programs was very easy. Especially during our customer relations workflow, there was no problem to integrate into Zoho CRM. 2) The software is easy to use, especially pricing and stock lists are very well-designed and time-saving 3) Financial reporting and bank reconciliation features let you share data with accounters which helps you to improve the quality of work procedures

Cons

1) There are limitations and restrictions in some features. For example, invoices, orders, payments. It makes editing transactions very complicated. 2) Overall, customer service is not helpful in Zoho Softwares. As a result, we had some issues getting support from customer service for Zoho books, especially, questions concerned with payments. 3) In comparison with other software programs, printing checks cost a lot in Zoho Books. There is also a limited opportunity for vendors.

Review Source

Carlos Orlando R.  
TSU  
Computer Hardware  
Used the software for: I used a free trial

### "The Savior of my financial business"

July 5, 2023

5.0

The simplicity and ease of use have left me in awe. I never thought that accounting could be so simple and practical. Everything is arranged so brilliantly and coherently that every step I take is like a graceful dance to financial success.

Pros

What I liked the most is its incredible ease of use. You don't need a PhD in accounting to understand it! Everything is designed so intuitively and clearly which impresses me a lot.

Cons

I should mention that the customization of the reports can be a bit limited. Sometimes, I find myself wishing that I could further tweak and customize them to exactly fit my needs. I feel like they could go a step further in this regard and allow us to have more control over reporting.

Review Source

VR

Verified Reviewer  
Online STEM Tutor  
E-Learning  
Used the software for: 1-2 years

### "Zoho is my accounts manager"

March 16, 2020

4.0

Kind of mixed experience with Zoho Books but overall recommended for new startups.

Pros

It manages my finances and make invoices in no time plus it helps to coordinate between different departments to save time and cost.

Cons

It can't be integrated into other softwares and slightly lack something that other competitors have.

Review Source

VR

Verified Reviewer  
Account Executive  
Internet  
Used the software for: 2+ years

### "great product"

November 26, 2018

5.0

Pros

What I liked most is the functionality thats available.

Cons

It wasn't as easy to use as i would like, but the customer support is good

Review Source

Abhishek A.  
Senior Product Manager  
Entertainment  
Used the software for: 6-12 months

### "Smart Accounting Tool"

December 24, 2018

4.0

Pros

\- Simple and affordable accounting software - Easy to manage day to day accounting - Support provided by zoho is great - Keeps a detailed track of the cash flow - Support for Multiple currencies and country

Cons

\- The flow is broken when multicurrencies and countries are involved - The system has to be more robost as it supports day to day accounting activities - Few features are not upto the mark - Too many updates and time consuming

Review Source

JV

James V.  
Assistant Management Accountant  
Marketing and Advertising  
Used the software for: 2+ years

### "Zoho Books is great solution for money flow management "

October 24, 2022

5.0

Pros

Zoho Books is an excellent cloud based solution for money flow management that meets olur expectations.

Cons

Team collaboration related features of Zoho Books are not quite sufficient for our requirements.

Review Source

VR

Verified Reviewer  
Founder & CEO  
Computer Software  
Used the software for: 2+ years

### "Good financial software for scaling companies"

March 31, 2019

5.0

Pros

Easy to understand and use. Even for non financial persons

Cons

No financial budgeting features. Lacking Financial indicators

Review Source

Bholeswar S.  
Asst Manager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Midrange product for billing and making invoicing"

November 16, 2022

4.0

Pros

The multiple device syncrise makes the product most usefull. It allows to use web and android application in same time and share the invoice easily with customers whatsapp or email.

Cons

It works somewhat slower than other applications.

Review Source

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