# Page 11 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

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Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 251-275 of 671 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Len K.  
Peer Educator  
Education Management  
Used the software for: Less than 6 months

### "Regret Using Zoho Books"

October 10, 2018

2.0

Pros

The only good thing is that it appears good value when bundled with Zoho One. Suits casual user or startups. If your business is bigger, look elsewhere.

Cons

Where do I start? I thought my previous invoicing software was bad, at least it worked. Zoho Books gave the impression that everything was integrated into a one-stop service. It is not the case. There is sort of double entry work importing Zoho Expenses into Zoho Books. Paypal integration stopped suddenly and resolved after a call to customer support. UI can be improved, especially notifications. 500 contacts under the medium plan & I can't delete old contacts I've reached the limit. So now, I can't add new customers or vendors. Will be asking for refund and looking for other invoicing apps.

Review Source

Michael M.  
Founder  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Books"

February 11, 2021

5.0

Zoho is very user friendly and once you have used any other accounting software it's easy to get up and running with Zoho Books.

Pros

Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.

Cons

I wish there could be a way to get transactions directly firm wave accounting app.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Wave is being discontinued for user outside the USA..

Review Source

VR

Verified Reviewer  
Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Its good very lack some bacis accounting features"

April 5, 2019

4.0

Pros

It's very good for invoicing and charging your clients in a very fast manner. Integration with Authorize.net and Banking accounts are plus.

Cons

However, i feel some basic funtionalities are missing like Refunds are not available which was a major set back for us.

Review Source

Atul D.  
Software Engineer  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Zoho books review"

November 25, 2018

5.0

Pros

Zoho is a web-based online office suite containing word processing, spreadsheets, presentations ,databases , web conferencing, and much more its a complete package overall

Cons

Everything is good about zoho books but the customer support is annoying sometime s

Review Source

Pradipta C.  
Founder Director  
  
Used the software for: 1-2 years

### "Awesome usability,Very easy to use.Bank statement fetching facility.Exceptional mobile app. "

July 25, 2018

5.0

Pros

Unique Customer portal.Nice Mobile apps. Recurring Invoice.Quotation making.Bank statement fetching.

Cons

No offline data entry option available.SMS integration is not easy.Whatsapp,messenger and telegram integration needed for sending quotation and invoice.

Review Source

MB

Mustafa B.  
Accounting Manager  
Consumer Goods  
Used the software for: 2+ years

### "Amazing software for Mid and Small Business"

December 27, 2021

5.0

Pros

Invoicing Inventory Management Financial Reporting Bank reconciliation with auto bank transaction import cherry on top Dashboard cost effective

Cons

Transferring from other software is bit tricky No payroll module

Review Source

VR

Verified Reviewer  
Software developer  
Computer Software  
Used the software for: Less than 6 months

### "accounting software"

March 6, 2023

4.0

Pros

\-has a user-friendly interface that is easy to navigate-software offers a variety of pricing plans that can fit any business budget.- Users can add custom fields, reports, and workflows to the software.

Cons

\- Limited customer support users can only access support via email or live chat,- limited user permissions

Review Source

LR

Larissa R.  
Administradora  
Farming  
Used the software for: I used a free trial

### "Avaliação do Zoho Books"

October 4, 2023

5.0

Minha experiência tem sido ótima, pois o Zoho Books é simples, eficiente e tem recursos avançados para ajudar na gestão financeira da empresa.

Pros

Gostei pelo Zoho Books ser um software fácil de usar para controle financeiro. Nele consigo conectar sua conta bancária e importar os extratos automaticamente. Isso ajuda a controlar as finanças e fazer reconciliações mais rapidamente. Além disso, tem muitos relatórios disponíveis que ajudam a entender o desempenho financeiro do seu negócio

Cons

Não há queixas para apontar até o momento.

Review Source

tM

tapera M.  
Managing director  
Building Materials  
Used the software for: 1-2 years

### "online accounting and payments system "

June 3, 2023

4.0

Using the application has helped us to effect payments on time due to reminders set up

Pros

i like the application features like setting up payment reminders through the payment gate ways, security for all users is also good

Cons

The dislike i have is that it limits number of vendors to reach according to the payments made and this sometimes affects work

Review Source

PS

Paras S.  
Partner  
Accounting  
Used the software for: 6-12 months

### "Zoho User"

October 9, 2023

4.0

Pros

Its on the online platform. So users can access it from anywhere

Cons

Features for investment accounting, and accounting by the family office are not so great. The interface can be challenging to navigate

Switched from

[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/)

Online platform

Review Source

Oladipo A.  
Content writer  
Broadcast Media  
Used the software for: 1-2 years

### "Zoho Zoho"

December 10, 2021

5.0

It's easily accessible. Zoho Books has an app that works on android and IOS devices.

Pros

Zoho Books is an accounting software for businesses of all sizes. It helps to manage customers and the amount of cash that flows in and out of the business. Its ability to generate invoice makes it a unique software that every entrepreneurs must recon with.

Cons

The face that it doesn't have a payroll services makes its work limited.

Review Source

Prateek M.  
Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Review zoho books"

October 25, 2018

5.0

Pros

easy to use, integrated with other zoho apps

Cons

customer and vendor credit limits missing

Review Source

AK

Andrew K.  
Director / Marketer  
Graphic Design  
Used the software for: 1-2 years

### "Freedom at Last !!!!"

November 25, 2016

5.0

I run and advertising agency in Nairobi Kenya. I have 3 staff in the office. Before I discovered Zoho, I used paper quotations and invoices. I only had my quotes in my head. I was the only one who knew what to charge and how much to charge. A friend introduced me to the Zoho and I finally enjoy the freedom it offers. I rarely do the quotations myself, converting quotes to invoices and invoices to receipts is just amazing. I am able to create quotations from my phone as I move around when away from the office. Our accountant also is able to view our transactions and advice us. We have even reduced the charges he pays us as most of the information is done by zoho.

Pros

\- Its Up to date with the new developments - Its applicable to us in other countries - Its simple to use - It takes safe as you need passwords to access - Its has an interesting User Interface - The Staff is friendly and quite helpful -

Cons

\- Some times it take long to work on its magic

Review Source

VR

Verified Reviewer  
Owner/Operator  
Accounting  
Used the software for: 6-12 months

### "Zoho Rocks"

December 14, 2018

5.0

Zoho books as a standalone is limited. But so is every other accounting software. The best part is that Zoho has so many other ones that work along with Books

Pros

I love that Zoho has so many apps that go along with each other. And you can integrate other apps within it. If there is not an app that is compatible, you can have it built for you.

Cons

It does not have a payroll module yet nor does it have a clear bill pay integration.

Review Source

SA

Susan A.  
Business Development Manager  
Accounting  
Used the software for: Less than 6 months

### "Good Accounting Software for Beginner's "

March 27, 2023

4.0

In the beginning stage of our business zoho tool was great and helped us maintain good records with perfect reporting.

Pros

It is a great tool for beginners and has great option for invoicing. Very user friendly tool with great interface.

Cons

Zoho is great tool for accounting but when it comes to customization the support is narrowed. We are currently using Extensive Accounting Software which is similar to zoho with customization for our business needs.

Review Source

Pamela C.  
Chief Experience Officer  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Good accounting application"

March 28, 2018

5.0

Pros

Books has most of the features we need and pretty easy to use. It's very budget friendly. The plus is the integration with other Zoho apps.

Cons

Books previously offered an import service when migrating from Quickbooks. That is no longer the case. It was a nightmare migrating a client from Quickbooks (I will never do that again). The number of auto receipt scans in the packages can be improved as well as customer service.

Review Source

RdCD

Rita de Cassia D.  
ceo  
Computer Networking  
Used the software for: Less than 6 months

### "Ziho Books uma contabilidade prática para você!"

May 23, 2023

4.0

Zoho Books é um software de contabilidade abrangente que oferece uma ampla gama de recursos para nos ajudar a gerenciar as finanças com eficiência. É uma opção que simplifica as tarefas contábeis e ajuda a tomar decisões financeiras mais informadas e adequadas.

Pros

o Zoho Books é baseado na nuvem, o que significa que você pode acessar seus dados de qualquer lugar, a qualquer momento, por meio de dispositivos conectados à Internet.

Cons

Tenho dificuldade em usar algumas de suas opções, precisaria cursos para tanto.

Review Source

VR

Verified Reviewer  
VP  
Construction  
Used the software for: 1-2 years

### "Excellent for SMB"

February 14, 2019

5.0

Pros

Easy to use and provides reports that are easy to analyze and understand. Regardless of your business size it is a wonderful tool to have

Cons

For people who do not have the accounting background may take sometime to learn it

Review Source

WM

Wayne M.  
CEO  
Internet  
Used the software for: 2+ years

### "Zoho Books, best move we ever did"

November 25, 2016

5.0

As our agency grew we realised that Freshbooks was not cutting it. We needed a solution that gave us a better overview of our accounting and billing. The updates and new features from Zoho Books seem like the roll out on a daily basis, always adding value and ease of use. Customer support is on point, clear communication and always on hand to make sure you are using their product correctly. We have now integrated with Zoho CRM and Projects for a full 360 of our agency processes and needs.

Pros

Simple, clean and clear UI. Nothing has come close. Onboarding our accountants was simple.

Cons

Very minimal, as we are growing we are finding that we need a few features our accountants require, but this is something they can do manually on ther end for now.

Review Source

RS

Ramin S.  
  
  
Used the software for: 1-2 years

### "Convenient platform"

December 14, 2017

4.0

Pros

Zoho books is kinda program which is being used everyday by every single one of our company. Is very useful not for only small business and also medium companies. There are tons of great tools and all of them will be "vital" ones for you. Zoho books is the best in market. Customer service is also very helpful. Price is not expensive, I think it deserves to try. Design is perfect and simplicity is the best part of it.

Cons

Working slow sometimes, scrolling and search bugs. Zoho Books has not any big problems or errors, We didn't notice any negative affect and we never felt disappointment about it.

Review Source

WT

Winnie T.  
Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Do work online "

September 6, 2023

5.0

I use it for project planning and accounting While sitting in my dining room therefore it eased work for me

Pros

I've been able to manage the accountabilities while at my home by using this software to manage the accountabilities and project planning

Cons

To me it supports homeworking there are four no other thing I like apart from that.

Alternatives considered

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Review Source

MP

Madeleine P.  
Business Owner  
  
Used the software for: 2+ years

### "Brought our business out of the excel-invoice era!"

May 18, 2018

4.0

Simplified our invoicing systems Cloud based access has definitely made a lot of niggly little irritations go away

Pros

It's relatively simple throughout, and being able to work from the cloud has saved us a lot of headaches over the last few years. Being able to pull reports we would never have been able to create ourselves before.

Cons

The constant updates which cause me to lose work I was busy with. Unable to customise the columns as much as I would be able to with Excel

Review Source

Denys G.  
Head Of Sales  
Computer Software  
Used the software for: 6-12 months

### "Nice booking tool"

March 27, 2019

4.0

We're using the whole Zoho One bundle, so this product is extremely helpful in the bond with other products.

Pros

The best in this tool is a quick and smart integration with other Zoho products like CRM and live chat. It's easy to set it up and use. In addition, there is a great customize capability.

Cons

I think that the worst is that it's only SaaS. On-premise version would be extremely helpful.

Review Source

Stephen M.  
Owner  
Architecture & Planning  
Used the software for: 1-2 years

### "Using Zoho"

January 23, 2019

4.0

Tracking of invoices is excellent, can do it in the field or when out of the office

Pros

Can be customized. Service desk is the best I have every witnessed.

Cons

Does not navigate like other software, difficult learning in some aspects

Review Source

HD

Hanna D.  
Conseillère en gestion de patrimoine  
Banking  
Used the software for: 2+ years

### "Réponds à mes besoins pour suivre mes clients"

March 5, 2023

5.0

Pros

Je m'en sers quotidiennement, Zoho Books est un excellent outil de comptabilité et de CRM. Prix abordable et des fonctionnalités polyvalentes.

Cons

J'ai rencontré des limites dans l'ajustement des factures et l'annulation des devis, et l'application mobile n'est pas idéale pour la gestion de la relation client en déplacement.

Review Source

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