# Page 14 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

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Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 326-350 of 671 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

mS

mohit S.  
Sales Manager  
Computer Software  
Used the software for: 1-2 years

### "Your personal accounting assistant."

March 27, 2019

4.0

overall I'm very happy with Zoho books and recommend all small businessman to go for zoho books.

Pros

Zoho Books is very easy to use and don't require deep knowledge of accounting. it suits your small business as you want with online bills, tax calculation and payments. zoho always provide updates to keep it more smoothly.

Cons

importing and exporting should be more easy sometime importing to excel sheet lose many contacts details.

Review Source

IS

Ignacio S.  
CEO  
Furniture  
Used the software for: 6-12 months

### "ZOHO is real solution"

October 3, 2019

5.0

I migrate all my informations from jan.2017 to Sep.2019 and everything works perfect

Pros

Everything work like they show in there presentations

Cons

They need offer a flexibility way to create a custom reports

Reason for choosing Zoho Books

No one offer what ZOHO offer in the market today

Switched from

[Odoo](https://www.capterra.com/p/135618/Odoo/)

Odoo works only if you pay extra $$$ to fix basic issues, if works!! To us is a 6 month of lost money and time.

Review Source

VR

Verified Reviewer  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent, affordable, accounting software"

December 31, 2018

4.0

Pros

Reasonable price for a lot of features. Instant chat support is helpful. Snail Mail service is reasonably priced.

Cons

Recurring invoices don't send via snail mail. You can't see when someone views an invoice unless they have portal access setup.

Review Source

BP

Bailey P.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Great value for money and great quality software"

April 29, 2021

5.0

We use Zoho Books for all invoicing and accounting and thoroughly like it.

Pros

It's brilliant value for money, and the software doesn't let you down. Invoicing and accounting is very efficient and the software has lots of good features.

Cons

The UI looks nice and is okay overall, but the layout could be changed for an easier user experience.

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Review Source

VR

Verified Reviewer  
President and owner  
  
Used the software for:

### "False representation from ZOHO"

February 10, 2015

2.0

I have been using ZOHO Invoices and ZOHO CRM for over a year now. After comparing various accounting solutions I decided to go with ZOHO Books. One of the key feature was the ability to automate the Account reconciliation through a feed from my financial institution. To make sure it was available to me before I start investing time and energy I checked on the site to make sure my bank was part of the financial institutions list that can integrate into Zoho books. I even called Customer support and both sources confirmed me that I was ok After having done 2 days worth of work to get ready for the switch I couldn't set-up the bridge with my banks, After a few calls, tickets and emails, I was told that my bank wasn't supported and was given no timeline when this would be made available. Quite a lousy experience . They didn't even offer any alternative solutions or credit to retain my business.

Review Source

SP

Stelios P.  
Founder / Managing Director  
Internet  
Used the software for: 2+ years

### "We love Zoho Books"

November 25, 2016

5.0

We are BACKBONE (www.backbonetechnology.com) and we use Zoho Books and Zoho CRM to run our Greece office. Apart from a few tax regulations that cannot be set up in the software, everything else works great for us. We absolutely LOVE the dashboard and visual representation of where our organization is on a monthly basis. We also love the reports section of the software.

Pros

Ease of use, visual representation of dashboard, reports.

Cons

not customizable to the extent required for tax laws in Greece but understandable

Review Source

LT

Lamine T.  
Head Project  
Investment Banking  
Used the software for: 6-12 months

### "Zoho Books review use "

October 22, 2023

4.0

Pros

Zoho Books helps manage businesses better and automate workflow which saves a lot of time. I like the fact that it has a free and paid version

Cons

Customer support is not at all professional, often very long and their advice misunderstood.

Review Source

NR

Nabasirye R.  
sales representative  
Food & Beverages  
Used the software for: 1-2 years

### "web based accounting system for all business "

March 23, 2023

4.0

Pros

zoho book is web based accounting system since it can be accessed from web browsers, i like the user interface, with the software am able to set up payment reminders through its online payment gateways to my clients

Cons

for now nothing i dislike about the software its working well for me and i recommend it

Review Source

VD

Vedarth D.  
Manager  
Internet  
Used the software for: 2+ years

### "It's like God sent Zoho for me. Seriously."

April 23, 2019

5.0

Pros

It being the part of the Zoho suite of all. The combined value of Zoho's tools is unbeatable. Even Microsoft doesn't have this much at one place.

Cons

The setup of the automation can be a bit complicated for a non-technical person.

Review Source

VR

Verified Reviewer  
Merchandiser  
Food & Beverages  
Used the software for: 6-12 months

### "Zoho Books Review"

May 24, 2019

4.0

Pros

What I like most about Zoho Books is the advanced invoicing capabilities that are offered.

Cons

What I like least is no payroll services are offered.

Review Source

OI

Orkhan I.  
Accountant  
Oil & Energy  
Used the software for: I used a free trial

### "User friendly accounting tool"

July 26, 2021

5.0

Great app for start-ups, and new learners to manage accounting operations easly.

Pros

As an accounting professional, I do recommend this application to business and individuals who have some basic knowledge of accounting. It's easy to use and provides huge amount of options to manage your accounting process effectively.

Cons

Sometimes I faced with errors while creating vouchers however, it can be related to my device. Apart from this, i didn't see any drawbacks of the software.

Review Source

Sylvain B.  
SEO & Site web  
Graphic Design  
Used the software for: Less than 6 months

### "The app for invoicing and time tracker"

February 6, 2019

5.0

It is easy to use, the support tam is fantastic, it really works by itself on automation. Love it !!

Pros

I am using Zoho Books for only 2 months and REALLY like it. It's easy to use (I am not so good with invoicing softwares), you can use automation for recurring invoices, email templates, partial payments, many payments methods like Square, Paypal, Stripe and other, clients management, business expenses, etc. I love it !!!

Cons

I find it a bit pricy for a solopreneur business when you have more than 50 clients.

Review Source

OE

Oktay E.  
Data Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Books"

October 22, 2022

5.0

Pros

Reporting management with Zoho is incredibly easy and on-the-fly. Its interface is very useful and simple.

Cons

Integrating with more tools may be much better for users, but still very useful.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 2+ years

### "Just don't go there"

September 20, 2018

1.0

Pros

It is relatively inexpensive but there is a reason for that.

Cons

There is far better and easier to use accounting software out there that puts Zoho to shame. I wouldn't waste my money on Zoho when the others are brilliant

Review Source

OD

Oscar D.  
Director  
Real Estate  
Used the software for: 2+ years

### "great software"

September 19, 2018

4.0

In general terms I liked it. I have used it for three years and it is very useful for me. Ideal small work teams.

Pros

What I like most is the ease of use. It is quite intuitive.

Cons

You should be aware of the updates, as they could affect your workflow

Review Source

DT

Daniel T.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Get what you pay for."

February 14, 2019

3.0

I use to have QB but left due to the $100 price increase I was getting every year. I did free trials with a few accounting software options and ended up with ZOHO due to the affordable price it has. Now it does not have all the bells and whistles as QB but I expected that and told myself that I can get used to that. I switched everything over and after only having the software for 1 Month I completely regret it for 1 main reason. ALL of my Invoices, BIDS!!!, payment reminders, everything that is emailed goes to SPAM. I could deal with all the little stuff like recommendations take years to fulfill! not being able to mark up an expense, or time multiple projects which honestly not really getting used to it. But I am loosing out on work and not getting paid is really frustrating, ZOHO will not fix the problem because there are multiple people that have had this issue dating way back and is still a problem TODAY. And they make you go through crazy hoops to get mail to where its supposed to be. It is probably a great product in India but not in the U.S. Do your research and take it from me, DON'T WASTE YOUR TIME.

Pros

For the price, you do get a good amount of options.

Cons

Recommendations take years to fulfill, you can go and look on there form. Their price list is a joke, makes it really hard to mark up items.

Review Source

BB

Bhushan B.  
Jr. Software developer  
Computer Software  
Used the software for: 1-2 years

### "Zoho time-sheet a value for money application"

November 14, 2018

4.0

Pros

1\] I have used Zoho time-sheet which is really value for money timesheet Application. 2\] Easy to use UI. I love their report facility which allows me to categorize my Timesheet from a different angle.

Cons

1\] You could have a feature which allows a user to fill a Task which is the same for multiple days. 2\] After cloning a task it is inserted but not seen on current UI.

Review Source

VR

Verified Reviewer  
Partner  
Financial Services  
Used the software for: 1-2 years

### "Zoho book is more about marketing than actual accounting software"

March 13, 2018

2.0

Pros

Zoho looks good visually. Some of the features like vendor portal access and integration of payment gateway to few Indian banks is a great thing

Cons

Zoho books seriously lack in its reporting capabilities when compared with its peers. In terms of localization to meet compliance needs, it doesn't provide great support.

Review Source

VR

Verified Reviewer  
auxiliar de enfermeria  
Hospital & Health Care  
Used the software for: 6-12 months

### "Buena solucion para la gestion contable."

March 4, 2023

4.0

Pros

Es una de las herramientas mas completas para administracion y gestion de las finanzas.Tiene gran diversidad funcional, que hace que la empresa gane en rendimiento.Permite desde la informacion a tiempo real, hasta la automatizacion de pagos y transferencias, como tambien la recreacion de tiempo real de las ganancias producidas al momento.

Cons

A pesar de que tiene muy buenos precios, y bastante asequibles, el numero de contactos es bastante reducidos.

Review Source

Prashant K.  
developer  
Information Technology and Services  
Used the software for: I used a free trial

### "makes life easier"

January 14, 2023

5.0

Pros

it is an excellent tool and has many functions also has a great mobile app

Cons

it is a bit expensive for smaller bussinesses

Review Source

rL

ryan L.  
Graphic Designer  
Graphic Design  
Used the software for: 2+ years

### "zoho = easy"

November 25, 2016

5.0

Even having the trouble of finding an accountant that was comfortable not using MYOB after convincing them to use the reports they themselves were happy with the complex reports that can be generated, that with the auto reminding of invoices, customer portals, access anywhere. its an excellent package

Pros

the accessibility, the reporting, and the client portals

Cons

the non choice when an update is made to the interface and having to relearn where things are

Review Source

mA

monica A.  
program manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "business and organizational accounting application to try "

August 19, 2023

5.0

its had saved me a lot of work since for recuring transaction is just money to them

Pros

i like the ability to store all recurring orders to process all these kinds of transactions. Sending payments reminders through mails is my best with the application

Cons

the application is very hard to master mostly on how to handle recurring payments within your organization

Review Source

FG

Fabien G.  
CEO  
Retail  
Used the software for: 2+ years

### "love the product love the support"

November 25, 2016

5.0

Zoho books is easy to use and their support is amazing. I have been using the complete Zoho Suite for 3 years now and our company is really happy with it

Pros

features support easy of use

Cons

some of the downtimes. server issues

Review Source

VR

Verified Reviewer  
Quality Lead  
Internet  
Used the software for: 1-2 years

### "An excellent tool that will take care of all your accounting needs."

December 31, 2018

4.0

We use it for accounting needs. I personally feel Zoho books is well suited for small and medium sized business. If you are from small and medium sized business, Go for it!

Pros

Easy to setup and works on almost all browsers. Bank reconciliation feature is cool. Reporting feature is good.

Cons

Integrating with third party apps is challenging.

Review Source

Daisy C.  
Research & Sales Manager  
  
Used the software for: 1-2 years

### " Good platform for your company's accounting"

April 17, 2018

4.0

Pros

I really like zoho since I can have a connection and communication with my accountant in real time, which makes it easier for me to have more control in my company

Cons

It's a bit confusing sometimes to enter the information, but in time you get used to its interface. I have not had many problems

Review Source

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