# Page 16 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

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Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 376-400 of 671 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LEONORAH EVERLINE O.  
Business Analyst  
  
Used the software for: Less than 6 months

### "One of the best accounting systems highly suitable for small growing businesses."

May 11, 2018

4.0

Great user interface, easy to understand, great capabilities in terms of record inputs and transactions. Not to forget, fields are easily customizable.

Pros

The system has great capabilities in terms of record keeping, expenses tracking and transaction postings

Cons

User permissions not deep, user is unable to define user priviledges in terms of screens on systems and activities carried out on system.

Review Source

VR

Verified Reviewer  
Account Executive  
Events Services  
Used the software for: Less than 6 months

### "Better Than The “Industry-Standard”"

October 26, 2018

5.0

Pros

Having used the industry standard, or at least one of them, this software has all of the same options and as part of the one package, it is a no-brainer! I even have a separate personal account for my own use that keeps track of my bills.

Cons

I have absolutely nothing bad to say about Zoho Books! It does everything the “big boys” do and possibly even more!

Review Source

sK

stephen K.  
insurance manager  
Insurance  
Used the software for: 2+ years

### "Accounting and taxing for all managers of business made so easy "

March 12, 2023

4.0

Pros

accounting software for all, am able to manage customer invoices either online or by mails, i like the ability to automate recharging invoices and sitting up payment reminders through online payment gateways its really good for me

Cons

it limits vendors list and once reached you have to pay additional amount first and its very difficult to learn basically how to handle accounts and invoices.

Review Source

VR

Verified Reviewer  
Associate Consultant  
  
Used the software for: 1-2 years

### "Great accounting tool for small and medium businesses"

April 22, 2018

4.0

Pros

Affordable pricing. Almost all small and medium businesses can afford it. Automatic payment reminders.

Cons

Does not have integration with many third party tools. Zoho customer support is not good enough and needs a lot of improvement.

Review Source

Megan D.  
Copywriter, Blogger, IT Analyst  
Writing and Editing  
Used the software for: Less than 6 months

### "Zoho Books: A Robust Bang for Your Buck"

December 12, 2018

4.0

I started using Zoho Books because I needed to upgrade from their invoicing service.

Pros

This SaaS is great for small business owners. There's a free option if you're just starting up and are really on a tight budget. Software Support is available via online chat, as well. You can even switch to an upgrade from their invoicing service to the more robust version in the Zoho Books with just one click.

Cons

Learning any accounting related software can be a little overwhelming. Zoho Books is no exception and it can be a little confusing to figure out where to start. There's both a menu and a list of links when you log in. A guided tutorial display would have been exceptionally helpful. If it was there - I missed it.

Review Source

FP

Fabian P.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Best tool for invoicing and more"

June 15, 2018

5.0

Pros

1\. Free trial up to 50 clients. 2. Integrates with all the apps 3. Price is good 4. Easy to expand as business grows 5. Customer support is superb

Cons

Haven't ran into any yet. We've been using zoho books for over 5 years and we can't think of one thing to complain about.

Review Source

SF

Simon F.  
Global Head of Commercial  
Legal Services  
Used the software for: 6-12 months

### "I'd rather go back to using the abacus"

January 10, 2022

1.0

Really terrible software combining poor UX with limited functionality, especially in regards to reporting, to provide me and my team with by far the worst software experience I've had since Windows Vista...

Pros

Quite easy to edit, issue and send an invoice

Cons

Poor UX, poor reporting, poor searchability, terrible support

Review Source

aB

albert B.  
Program accountant ICYD  
Non-Profit Organization Management  
Used the software for: 2+ years

### "fill invoices online "

April 6, 2023

5.0

Am now able to manage payment online, taxing among other hence saving me a lot of time

Pros

customer services are responsive and helpful, easy to use with a clean user interface, i like the ability to conduct payment online using payment gateway

Cons

The application in most cases when using android phones its too slow during updates and this effects activities

Review Source

sA

stephanie A.  
Accountant  
Import and Export  
Used the software for: Less than 6 months

### "Bookkeeping on the go!"

May 5, 2023

5.0

Pros

Amazing to have cloud access to an accounting application. Easy to use and carry out tasks on the go

Cons

Very limited customisation features when designing quotations and invoices

Review Source

nT

neha T.  
director  
Financial Services  
Used the software for: 6-12 months

### "Keeping Invoice at one place"

April 3, 2019

4.0

I am using from last 6 months and so far i found this product user friendly .

Pros

I like Zoho Books because it is easy to use and user friendly.The customer support is very helping . They are always their to help if my team get any issue .

Cons

This is few autofill option for example by default it takes 2 month time for payout if one dont look into it properly . This needs to be corrected .

Review Source

AS

AM S.  
  
Accounting  
Used the software for: Less than 6 months

### "Zoho Books Simple & useful"

December 22, 2018

4.0

Pros

You can discover a plenty of alternatives with Zoho, clearly planned with cutting edge revealing apparatuses that accompany Zoho Suite as a top priority. What's vital - bringing in and sending out stuff from Zoho is additionally extremely straightforward - that proves to be useful on the off chance that you need to change to another product from Zoho, you'll have the capacity to do it-most partners enable you to move information just halfway. Zoho Books is extremely quick miles in front of the opposition on the off chance that it goes to the speed of the product. Another great element is its adaptability

Cons

No payroll functionality which seems a flaw, filtering records is difficult, custom sorting as well.

Review Source

BB

Beat B.  
  
Management Consulting  
Used the software for: Less than 6 months

### "Great little piece of Online Accounting software !"

September 17, 2016

5.0

I've been using and administering ERP systems for the past 15 years.. I can tell you that this is genuinely a very valuable piece of online software. If you are starting a small business and need and easy to use accounting SW, then use Zoho Books. Great value for the money.

Pros

\- cloud base accounting software - manage projects and customers in one central place - provide access to some of the information to your customers thru a portal in Zoho - can configure multiple users when working on projects in team - includes a backup option to export all your data locally - user forums to find quickly an answer. Product support seems pretty reactive too.

Cons

\- sometime the navigation is a little bit confusing at the beginning, but once you get used to it, it works well - reporting could be more straightforward, but still offers 3 different export formats - invoice templates could be a bit more distinctive.. too many similarities between the few ones offered.

Review Source

AZ

Ayaz Z.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good product backed by horrible customer support!!"

March 17, 2019

2.0

Although it helps to ease my finance and accounting, however, the customer support is worse than pathetic!! It is a nightmare to deal with customer support at all levels!! They focus on providing resolutions by forcing the customer to go away!! When an issue is reported, they will send you some nonsense info from google search!! They will not even attempt to resolve the issue. Even if they do, they will not verify if the issue is actually resolved or not!! Bottomline - horrible customer service is a huge deterrent at all levels which prevents me from recommending this to anyone!!

Pros

The product is user friendly and easily customizable.

Cons

There are plenty of bugs and missing features.

Review Source

TO

Travis O.  
General Contractor  
Construction  
Used the software for: 6-12 months

### "Great software that will grow with your business "

April 24, 2017

4.0

Great software. I was just starting my business is a general contractor. I looked at a lot of building software thats specially for builders and remodelers and it was all very involved and required a lot time to keep everything up to date. Zoho Books isn't like that, Zoho id easy-to-use and it's not time consuming and you can kind of scale it to the size of your business

Pros

Free to try and use with limited features Only pay for the features you need Great user interface on pc

Cons

Mobile app lacks many functions All the different pieces of zoho software don't talk to each other which means entering the same data more than once

Review Source

LW

Lea W.  
Owner  
  
Used the software for: 2+ years

### "Small Business Accounting Platform"

May 6, 2018

5.0

Pros

Zoho Books allows you to automate functions, such as emailing weekly reports/summaries and month-end financial reports to you.

Cons

It would be great if there was a way to create work orders and other more industry-specific types of documents.

Review Source

vJ

vijay J.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Awesome Mobile App Version"

November 25, 2016

4.0

The Mobile app version provides amazing experience to review the Book of account on the Go...If you are Business owner always on the move, Zoho Books provides amazing features to have the comfort of a full fledge Accounting ERP on TAB

Pros

Mobile App Version

Cons

Certain accounting break up

Review Source

FM

Frederic M.  
Developper  
Information Services  
Used the software for: 1-2 years

### "Perfect invoicing solution for consultants"

February 21, 2019

5.0

The one thing I never liked about consulting work was sending invoices. Zoho Books is the perfect companion to help me invoice my clients rapidly and get back to work

Pros

Easy to create and modify invoices Easy to keep track of expenses Track time per client, project, etc.. Generate lots of reports

Cons

I honestly have not found anything I don't like about it. You can do anything from you phone, your tablet on your pc

Review Source

RK

Ramesh K.  
Founder CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Simply awesome"

November 25, 2016

5.0

We are happy to use books for our internal management. We are thinking of to integrate your zoho books with our campus management ERP solution (School, College management solution) to bring our customers to use full features of books by integrating our fee management with zoho books.

Review Source

VR

Verified Reviewer  
Owner  
Mental Health Care  
Used the software for: 6-12 months

### "It is okay."

March 5, 2019

4.0

Keeping track of my expenses, cash flow, etc.

Pros

This is quality software for a reasonable price.

Cons

The problem with this software is that the automation is not amazing. Compared to other accounting software, it is a nuisance to get everything set up the way you need it and to handle the ongoing transaction.

Review Source

ST

Sheldon T.  
CEO  
Computer Software  
Used the software for: 2+ years

### "Really Issue to Use"

November 25, 2016

4.0

I have been shopping around the right tool to manage my business when finding Zoho books the interface design and how things were layout was straight forward as such I had no problems in setting and and start using the software right away. It is now 3 years and I am satisfied.

Review Source

YP

Yogeshree P.  
Owner  
Primary/Secondary Education  
Used the software for:

### "ZOHO Books is not UAE VAT Ready"

January 22, 2018

1.0

Not worth at all. Very disappointing. Above all their customer care actually misguide, test your patience, & tell the same things which will be of no use. So, for UAE it claims but is NOT VAT Ready

Pros

Apart from good GUI nothing is pleasing. Initially as all others they will try to help & show they are the most customer friendly.

Cons

1) For most of the queries the customer care don't know a solution. 2) Zoho Books does not have Input VAT Credit feature 3) They do not have Retail Invoice template, when asked, they say we are still working on it. We only have Standard UAE Template. If you need more fields/columns do it at your own risk, they even do not have anyone who can guide to make changes in the custom html template.

Review Source

VR

Verified Reviewer  
Owner - Online Business Developer  
  
Used the software for: 6-12 months

### "Good accounting software that works in the Zoho Eco-system"

February 28, 2018

4.0

Pros

Zoho Books works in Australia. It does GST and BAS statements it ties in beautifully with the Zoho suite of products and is a great alternative accounting software.

Cons

Took a bit of time to set-up and importing old data was not straightforward. the full monthly subscription is probably required

Review Source

RL

Robert L.  
Digital Event Specialist  
Events Services  
Used the software for: 6-12 months

### "Zoho for billing services"

December 5, 2019

5.0

It solved all the billing problems that we might be facing.

Pros

Really easy to use. You can edit your quotes and your invoices whenever you want. Plus, you can have notification whenever a payment is made.

Cons

No much. Maybe an intergration with CRM will be great like Pipedrive en great plus. Also the possible to have multiples clients in one company

Review Source

Tracie P.  
Enterprise Director  
  
Used the software for: Less than 6 months

### "Fantastic accounting software "

March 15, 2018

5.0

faster book keeping and more robust financial controls

Pros

Easy to understand with a logical approach to entering data. Most accounting packages seem obsessed with every payment and receipt being tied to an invoice, and although Zoho makes invoicing super easy it makes entering a cash sale just as easy. The amount of time this has saved me is immeasurable. I also appreciate the pricing of Zoho and you get a lot of bang for your buck too. Although I'm quite an experienced book keeper I am not overly experienced in online accounting software and I found Zoho easy to understand and had my accounts being entered within minutes. Highly recommend

Review Source

VK

Vinit K.  
Backend developer  
Computer Software  
Used the software for: I used a free trial

### "An great bookkeeping programme is Zoho Books."

February 27, 2023

5.0

Overall, Zoho Books is a robust and effective bookkeeping programme that provides excellent value for the money. It is a great option for small and medium-sized companies seeking to automate and customise their accounting processes because of its simplicity of use.

Pros

The ability of Zoho Books to handle accounting chores like billing, expenditure tracking, and bank reconciliations is one of its finest features. Business owners and accountants can concentrate on more essential duties because of the time and effort this can save them.

Cons

By ensuring smooth data transfer between programmes, this coupling lowers the possibility of mistakes and discrepancies.

Review Source

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