# Page 17 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

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Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 401-425 of 671 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Sushil S.  
Research Assistant  
Education Management  
Used the software for: Less than 6 months

### "Zoho can be a big part of your business management "

October 5, 2021

4.0

Pros

Great with invoices, purchase and payment transactions recording. It is very easy and mobile friendly which makes accounting efficient.

Cons

I wish a quick customer follow up and xml invoice export feature added.

Review Source

NM

Nicolas M.  
CFO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Good on the surface"

August 30, 2019

1.0

Pros

Zoho offers a comprehensive suite for small businesses that appears to covers every single business need, ranging from CRMs to accounting to e-mail platforms. That makes Zoho a very tempting option for companies that have high aspirations and limited budgets.

Cons

Zoho relies on a network of local partners for implementation and local tailoring (e.g.: integrations with fiscal authorities). The experience with these partners could not be great, and in our case, it led us to switch to another accounting solution after only one month.

Reason for choosing Zoho Books

Even though I was looking for accounting software, I valued the option of having a full suite available upon request.

Review Source

CW

Conor W.  
Advertising Manager  
Media Production  
Used the software for: 6-12 months

### "We would be lost without Zoho Books!"

November 25, 2016

5.0

We run a magazine and charge our advertising clients through Zoho Books. Since we started using it our clients have started paying on time and they love the ease at which they pay through the online link on their invoice. Setting up sales orders, estimates and invoices is a breeze and the functionality for reporting is simple to use. Its integration with Zoho CRM makes sure that all of our client details are up to date. We have used TAS Books and Quickbooks in the past, Zoho Books is by far the easiest and best to use for our business.

Pros

Design, ease of use and customer support.

Cons

A functionality for budgeting would be very helpful.

Review Source

Ernic Jose V.  
Inspector Electromecanico  
  
Used the software for: 6-12 months

### "the best in accounting software very easy to use"

July 24, 2018

5.0

Pros

thanks to zoho books I can easily manage my money flowing in and out of my work and the most important thing that allows me to keep track of my well-organized bills.

Cons

I really do not have any problem with zoho books thanks to this software I can keep a reliable and safe accounting

Review Source

AT

Anbarasu T.  
Managing Partner  
Retail  
Used the software for: 6-12 months

### "Excellent Package for an SME"

November 25, 2016

5.0

I have been looking for a cloud based application for our business with the features to support our business - Invoicing, inventory, book keeping, purchase order process and standard reports.I found Zoho Books very attractive with all the features I was looking for. Very good feature set, ease of use, and excellent support. Inventory setup is a little bit tricky (with custom columns) if you have complex set of products, but, for basic straight forward products, it is perfect! Thank you, Zoho! Keep up the great work!

Pros

Ease of use. Clean UI and support in all mobile OS.

Cons

Inventory support for Books is a bit primitive.

Review Source

VR

Verified Reviewer  
Founder  
Media Production  
Used the software for: 6-12 months

### "An intuitive book keeping software"

May 29, 2018

4.0

Pros

Zoho books is an intuitive book keeping software that organizes your most important KPI with simplified analytics.

Cons

There are many other solutions out there and the pricing might be the issue. You should research other solutions before choosing a solution like Zoho Books.

Review Source

Chris E.  
Co-Owner, Web Developer & Digital Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "null"

February 7, 2017

4.0

Review Source

Kobus L.  
  
  
Used the software for: 2+ years

### "null"

July 25, 2016

5.0

Review Source

VR

Verified Reviewer  
Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "Needs a little work"

March 26, 2019

4.0

Pros

We like that we can create invoices within a potential and we can track the status of payment easily.

Cons

The email that the client receives does not show a screenshot of the invoice, it makes the recipient follow a link and that makes our clients wary to open it. Also, it doesn't allow you to send an invoice to anyone who is not listed as a contact on the account. A lot of companies use an email address solely for invoices and now we have to add that email as a "contact" on the account. There is no way to override that feature. Also, you can not simply send receipts. You must send invoices and show a credit.

Review Source

TM

Thomas M.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Perfect Platform for StartUps, Entrepreneurs and Small, Medium Business"

November 25, 2016

5.0

We are using Zoho Books in many ways. We not only use it for our own Organization but we are also recommending Zoho Books to all the Entrepreneur, StartUps and SME's to streamline their business.

Pros

Easy to use, Great User Interface

Cons

\-

Review Source

LM

Lucimar M.  
Diretora  
Capital Markets  
Used the software for: I used a free trial

### "Zoho Books, uma ferramenta inovadora"

December 26, 2023

5.0

Minha experiência com o zoho tem sido excelente, é um ótimo programa.

Pros

O zoho book é um programa intuitivo e de uso descomplicado, gosto muito de todos os recursos e todos são muito uteis no meu dia a dia profissional.

Cons

Não tenho nada pra criticar negativamente ou ressalvas a fazer.

Review Source

Nitesh D.  
Senior Software Engineer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Good GST ready software for small organizations"

January 16, 2019

4.0

Pros

Very decent GST ready accounting software. We can manage our invoices , stock tracking etc. GST returns , i have easily filled using this.

Cons

Pricing is on higher side. Also customer support can be improved . Not yet there with complete customer satisfaction.

Review Source

KS

Karthik S.  
Founder & CEO  
  
Used the software for: 6-12 months

### "Amazing tool to start for any organisation "

January 18, 2018

5.0

Pros

It's very user friendly and very easy to navigate. Able to create the invoices and it comes with GST compliance as well. All the employees pertains to finance lives using this tool

Cons

The UI could have been much better. The font looks great and the colour combination could have been much better

Review Source

RB

Ralph B.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Great Program, easy to use."

May 30, 2017

5.0

Ease of use.

Pros

I was a long time Quickbooks user for over 20 years and had been looking for something cleaner and easier to use. Zoho fit the bill Set up was straight forward and easy. It was also very easy to set up my invoices and accountants. I also love that they give me a heads up for my billing date before they charge my card.

Review Source

GS

Greg S.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Good price for basic functionality"

December 14, 2018

4.0

Pros

The speed is great. I've worked with other cloud accounting solutions and the time Zoho takes to load a page for a report/expense/sale is extremely faster than others. I also really like the fact that Zoho has so many native integrations with other products, such as Zoho Expense, and Zoho Inventory. The price is very reasonable for small businesses as well.

Cons

There is no budget module each reporting period all our reports have to be exported to excel to create a budget vs actual report. Please add a budget module!!!

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "OK for what it is"

June 29, 2021

4.0

The tool I used to use decided they would not operate with non-US businesses so I got a free 1 year upgrade to Zoho books, but I don't really use it.

Pros

It was straightforward to import data from the old accounting software that we used to use. Setup did not take much time at all... less than five minutes!

Cons

I preferred the user interface of the last tool we used (not sure if I'm allowed to mention it here). This one doesn't flow as well.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

I was forced to by the developer.

Review Source

RD

Reinier D.  
Director  
Accounting  
Used the software for: 2+ years

### "Awesome Accounting software"

November 25, 2016

5.0

Very easy to work and easy to understand. We like teaching our clients how to use Zoho and this makes submitting expenses and project

Pros

Easy to navigate and easy to understand for non-accountants

Cons

Nothing

Review Source

VR

Verified Reviewer  
Electronic Engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Accounting system"

December 24, 2022

4.0

Pros

Zoho Books is effective and reasonably priced, meets all essential needs.

Cons

It is tricky at first, but eventually you will get used to it.

Review Source

pD

pe D.  
CEO  
  
Used the software for: 1-2 years

### "Using Zoho has been difficult at best. At its worst it is impossible."

May 31, 2017

1.0

Its inexpensive

Pros

Its cheap, but the functionality is not complete and it is cumbersome to use. It is accessible from anywhere, but you need to use multiple products to do anything Zoho makes it very difficult.

Cons

There is not Quickbooks compatibility and the CRM system and Books do are not integrated in any meaningful way.

Review Source

BS

Benoit S.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "The best value accounting cloud app for a small agency"

November 25, 2016

4.0

As the manager of a small web agency (10 developers), I have been trying several accounting softwares, some had ugly/messy user interfaces, not enough features or were too expensive. Zoho Books is the good balance for our structure, it's easy to use and has enough feautures to cover all of our needs. We are based in Thailand and too bad our Thai Bank account is not supported but it's not really a big deal.

Pros

Clear user interface, well thought ergonomy.

Cons

A bit messy and takes time to understand how everythingw works but that's inherent to any accounting system.

Review Source

DJ

Darren J.  
President  
Computer Software  
Used the software for: 1-2 years

### "Exactly what I was looking for."

May 30, 2017

5.0

It's had everything we need and more. We always refer other businesses who ask us to Zoho Books.

Pros

Zoho Books was one of the online bookkeeping systems that was most affordable and had all of the features I need. I love that our bank account(s) are linked with Zoho and sync automatically to ensure our books are almost always up to date.

Review Source

MM

Martin M.  
Finance Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zoho Books is a usable web-based accounting software"

November 25, 2016

4.0

We have been using ZOHO for our 2 online marketing companies for more than an year now and are very satisfied with it. It has multiple currencies, customizable reports and chart of accounts.

Pros

Multiple currencies Constomizable reports and chart of accounts

Cons

lack of payroll module impossible to convert between currencies excluding your main currency

Review Source

VR

Verified Reviewer  
Costumer consultant  
Retail  
Used the software for: Less than 6 months

### "Tool to help on your finances"

April 2, 2019

4.0

Pros

Nice and easy solution to manager our finances with a hassle free way. It covers the essentials and has a really friendly user interface.

Cons

Nothing at the moment, I will update when I find something that I dislike about this app.

Review Source

SM

Subathra M.  
Support Manager  
Civic & Social Organization  
Used the software for: 6-12 months

### "Best Small Business cloud accounting for Indian Customers"

December 5, 2018

4.0

Pros

All in one small business accounting application. We can generate Purchase order, invoice, Estimate. Maintain Inventory and expense. Easy to fetch bank account details and reconcile. Best suited for Indian customers for the GST Invoice. Android & IOS mobile application also available to check anywhere.

Cons

It is best suited for the small and medium business users. For Enterprise we need to link different zoho application together as per the requirements.

Review Source

Gustavo R.  
Software and Web Developer  
  
Used the software for: Less than 6 months

### "Zoho books solved my accounting needs."

March 13, 2018

5.0

Pros

I was having a lot of trouble dealing with Accounting solutions, Zoho Books helps me keep my records organized.

Cons

It's suitable if you live in the USA, however it's not recommended as a booking solution for a different country.

Review Source

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