# Page 19 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

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Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 451-475 of 671 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Content Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Confusing to use."

September 11, 2018

3.0

Pros

I liked the free usage of most of the products.

Cons

I tried to use Zoho books, but it was confusing and difficult to get setup quick. option/decision fatigue.

Review Source

AB

A.C. B.  
Shipping Manager  
  
Used the software for: 6-12 months

### "Easy to use accounting software!"

May 2, 2018

5.0

Pros

Zoho Books is easy to use for small business, yet doesn't have the big price tag of QuickBooks. Their mobile app is clear, easy to use as well. Their customer service is unmatched. (Especially compared to QB CS)

Cons

It doesn't run payroll, that's a huge downside. It's great for smaller small business, as your company grows, it's not quite enough.

Review Source

Amos J.  
Student  
Writing and Editing  
Used the software for: I used a free trial

### "Easy to use"

September 12, 2019

5.0

My overall experience is very good. By the help of this software I access my heavy books from my laptop..

Pros

It is very user friendly. Anyone can use it freely. I suggest that everyone should try it.. What I like most in this software is that it has a wide variety of books. And it enable us to access books in our different from different devices... Best software

Cons

It is very good software. It does not have any type of big issue it is very good software. But can become more faster..

Review Source

AG

Anthony G.  
Data Analytics Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great entry level software for accounting"

February 1, 2018

4.0

Pros

If you are looking for a good cloud based system that has a decent amount of features, then this accounting software is for you. It integrates with a lot of different eCommerce sites, making it easy to run certain invoice reports. Nice UI

Cons

Customer care is responsive. However, they are not knowledgeable. They have basic support people running all of the ZOHO suite of products. And they just don't seem to know what they are doing if you have anything other than a very, very basic question.

Review Source

SV

Shani V.  
Financail Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Great product"

November 25, 2016

5.0

Loving the product and especially the user interface. Very easy to use especially combining the app and the computer to keep everything up to date.

Pros

Great user interface.

Cons

International product - would like local product.

Review Source

JD

James D.  
Director  
Computer Software  
Used the software for: Less than 6 months

### "Zoho Just Gets It!"

October 6, 2017

5.0

The mobile app is spectacular. I rarely have to use the desktop browser version of Zoho Books. I love the freedom of being mobile without sacrificing functionality.

Pros

I am pretty sure I've tried all the top accounting platforms. My search was over when I found Zoho. Their software is incredibly simple to navigate. I really enjoy how quickly and easily I can create new items, estimates and invoices. On multiple occasions I have quite literally created an estimate while meeting with a client and received payment later that day.

Review Source

MH

Matt H.  
Logistics Manager  
  
Used the software for:

### "It's difficult for Quickbooks users"

June 9, 2018

3.0

Pros

It has a lot of different features & seems to have everything a business needs - built into one interface.

Cons

I could never get my inventory properly migrated from Quickbooks. It's a little wonky. Example: when creating an Item Group, which I assumed to be an item with multiple variations - it has a mandatory field called "Unit". Unit of measurement? There's no additional information and the customer service is foreign and they bounce you back between each other without really helping.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Computer Software  
Used the software for: 1-2 years

### "Great starter accounting software"

August 1, 2018

5.0

Pros

Very easy to connect to your bank accounts, credit cards, etc. Had this up and running in a matter of a few hours with no prior experience.

Cons

Lots to learn in the application and requires some instruction to get your money's worth. Wish I had spent more time learning how deep the tool goes.

Review Source

VR

Verified Reviewer  
Owner  
Printing  
Used the software for: 1-2 years

### "Works if you're in the full ecosystem"

April 3, 2020

3.0

Pros

It worked fairly well without the zoho products such as the CRM module. Did track my numbers well and everything was easy to get my hands on

Cons

It had a different set of features than the CRM pricing module did which caused issues for me. Ultimately I had to reject it for Quickbooks but for basic needs it definitely fits the bill

Review Source

MS

Maksym S.  
.NET developer  
Computer Software  
Used the software for: 6-12 months

### "Great tool with complex integration"

January 10, 2019

5.0

Pros

I liked using Zoho Books, because the software was easy to configure and because it worked fine in almost any browser. Excellent support service.

Cons

It is difficult to integrate with third-party applications. Not all the available features in the mobile application are convenient to use, so I would like to see its improvement.

Review Source

JEP

Jose Efrain P.  
Gerente General  
Accounting  
Used the software for: I used a free trial

### "a good system"

November 15, 2017

4.0

Pros

It has a lot of customization and is similar to carrying books in physical, I remember my years of study, has a simple idea and has a lot of customization, the truth is quite good level of customization, and its cost is less than what is in the market.

Cons

I lead a team of employees and the plans do not allow me to cover what I need, to give the user all I need to buy the most expensive of the plans that have many things that I do not need, I want the basics with more employees

Review Source

nL

nzai L.  
project officer sanitation and hygiene  
Civic & Social Organization  
Used the software for: Less than 6 months

### "manage client interactions online "

August 7, 2023

5.0

its has helped us to reduce on workload

Pros

i like the ability of the software to manage clients online through clients patrol and making recuring invoices payments , its user interface is nice for me

Cons

the application needs some training before using it since somehow it challenges new users

Review Source

Suryakant B.  
Founder  
Online Media  
Used the software for: Less than 6 months

### "The Best Application to Handle My Books of Accounts."

December 31, 2018

5.0

Zoho has been launching a fabulous products overall and zoho books is beauty and magic of keeping accounts.

Pros

I love this Application as it has superb features. it has given me a clear picture of my payment due and Other accounts reports. It helped See clear picture on my recievables so that i can folow up and get that paid.

Cons

I don't find any cons in Zoho books but one thing that they can improve is the mobile app. it becomes difficult to operate it.

Review Source

DK

Dan K.  
Manager  
Computer Software  
Used the software for: I used a free trial

### "Very wonderful tool"

November 30, 2023

5.0

Pros

It is very good for small business accounting service with a clean professional look

Cons

It is requires coding abilities to automate most of its features

Review Source

VR

Verified Reviewer  
Mechanical Designer  
Machinery  
Used the software for: Less than 6 months

### "I signed up and I really didn't get any support initially, I felt it wasn't a good fit for me."

May 5, 2018

2.0

Pros

I like that it has many features and it can be great for a big company. It seems like I have to do more work to keep everything together and connected then any other software.

Cons

I don't like that it really didn't support me as a small business as well as other software's cater to small business. Also, the features are all broken up into different sections, as they didn't seem to communicate well between one another.

Review Source

MV

Mukesh V.  
Technology Consultant  
  
Used the software for: 2+ years

### "Zoho Books - One of the best SaaS Accounting Software out there."

February 16, 2019

4.0

I would still suggest first timers to try Zoho books and there other products too.

Pros

Easy to customize, collaborate, integrate, manage, secure and us. Works in multiplatform and is very robust and reliable.

Cons

Lately they have increased the price which is moving it away from a Soho, SMB to Enterprise solution where other bigger and better players exist. It might lose its popularity with smb community.

Review Source

Mike V.  
  
  
Used the software for: Less than 6 months

### "Better than QB Online"

August 18, 2017

4.0

Pros

Optically easier and UI flows better than QB Great time tracking and project management for small businesses. Can log time on phone. Price for fully integrated time tracking/projects on phone and full accounting is 50% less than QB. Can import via CSV for most transactions. Try that in QB!

Cons

Need split distribution capability for transactions Many accounts that are not needed cannot be deleted or inactivated

Review Source

BwM

Born well M.  
Veep Business Developments  
Management Consulting  
Used the software for: 6-12 months

### "Great but a bit costly"

March 12, 2017

4.0

Hope the costs get lower as you get more subscribers. Thank you

Pros

Lovely easy to use accounting service It has help us streamline our books without needing expensive accountants always up and online

Cons

Currently on a plan paying 30 dollars a month which is a bit on the high side for a small non profit

Review Source

DR

Darian R.  
Cat Herder  
Design  
Used the software for: Less than 6 months

### "Lots of Zohos"

March 20, 2018

4.0

Pros

So, Zoho books is cool, and easy to use. But kind of quirky. The nice thing is there is a lot of stuff. Lots off options and many ways to configure it to your needs.

Cons

The confusing thing is there are lots and lots of Zoho products. And it isn't always clear to you which thing is part of which product and where you are exactly inside the Zoho app universe. It reminds me of the Marvel movies. Too many super heroes to keep track of.

Review Source

VR

Verified Reviewer  
Owner / Home Inspector  
  
Used the software for:

### "The software was great but a little more than I needed"

May 10, 2018

5.0

Pros

Easy to use with plenty of features. Pricing was fair. Everything was spot on and I would recommend it.

Cons

Honestly it is a little too much for my simple one person business. My accountant works with Quickbooks so I just use that online.

Review Source

KT

Katy T.  
Payment Sepcialist  
Financial Services  
Used the software for: 1-2 years

### "A great tool to have in your accounting arsenal "

April 11, 2022

4.0

Pros

For me personally, the biggest advantage of Zoho Books is the create synergy it has with other Zoho products ( specifically ZohoCRM and Zoho Invoice ) . The app is fairly intuitive to use and it is very simple to pre-determine payment cycles and then automate most tasks connected to them .

Cons

It takes a while to load fully. When you are dealing with multiple currencies concurrently, the reports end up being messy . There isn't that much room for customization .

Review Source

JP

Jordan P.  
Manager  
Insurance  
Used the software for: 1-2 years

### "Zoho books is great!"

April 29, 2021

5.0

We have enjoyed using this program. Its easy to use!

Pros

Zoho Books has been great for our business. Helps us keep everything in order with our business finances

Cons

None as of right now. We have not ran in to any struggles or issues using the Zoho books software. its been good!

Review Source

Shubham S.  
Associate Business Analyst  
Computer Software  
Used the software for: Less than 6 months

### "ZOHO books an accounting software"

April 25, 2019

4.0

Pros

Zoho books is a great tool for the companies who deals with the accounting operations. Other than that this software is also easy to use and the customisation leval is very impressive as well other than that the speed of the software is very good.

Cons

All over I will say that it is a good software but thay can work on adding some more tools in it which can help in accounting.

Review Source

AS

Ankush S.  
Expert Functional Analyst  
Computer Software  
Used the software for: I used a free trial

### "My view on Zoho Books"

October 20, 2017

3.0

Today in the fast moving world we try to find and use something that more plug & play, Zoho is one of them. Zoho Books is a cloud based application very much suitable for growing organizations. This has quite some great features and has a good approach on User Interface and User Experience. The user experience is pretty competent with software’s of its category and above. They give a good user experience as the language used is pretty simple and standard. Note: No software is complete as the necessities are different, for one what looks as an advantage need not be for other. Suggest to do a good requirement analysis before selecting any tool

Pros

• Easy Navigation • Cloud based… so access from any corner of the world !! • Scalable • Secured • Free to try and use with limited features • Only pay for the features you need • Great user interface on pc • Includes features inventory management, Payroll processing, Sales and Purchase booking etc. • E-Commerce integration • Reasonable price

Cons

• Recurring & Features fee could look expensive • Manual sync with banks • No so good mobile app • Presentation of data needs improvement

Review Source

VR

Verified Reviewer  
Chief Accountant  
  
Used the software for: Less than 6 months

### "ple, easy-to-use business accounting system to help you manage your accounts online. "

May 11, 2018

4.0

Pros

1\. Zoho comes with many inbuilt accounting software features like inventory management, Payroll processing, Sales and Purchase booking etc. 2. Can be integrated with your online shoping websites like shopify, woocommerce and many more. 3. Automatc recurring expense booking like depreciation, monthly rent etc.

Cons

Lacks basic functions like deposit slip printing (and automatically transferring those funds to bank from Undeposited Funds), ability to pre-send recurring invoices, inability to set simple defaults such as default account to accept payment to (always need to manually select Undeposited Funds when accepting checks) and no running total in account ledgers such as Undeposited Funds (how are you supposed to find and fix errors, mistakes?)

Review Source

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