# Page 2 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zoho Books the right Purchasing solution for you? Explore 672 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163115/Zoho-Books/reviews --- Zoho Books 4.4 (672) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zoho Books ## Showing most helpful reviews Showing 26-50 of 672 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KT Karen T. Office Manager Construction Used the software for: 1-2 years ### "Zoho is great! Give it a try" December 3, 2025 5.0 I started using Zoho for it's affordability and decided to keep it for it's simplicity. Zoho does what I need it to do. The feature I like most is the Estimating and Invoicing. I can keep track of all my clients on one place. Pros I like how affordable Zoho Books is, this is a great tool for a small business. Zoho is very user friendly and has costumer support when needed. Cons Everything you need to run your business is in Zoho. I do with there was a way to integrate it with other roofing softwares (or maybe there is and I haven't figured out a way yet) Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) We switched due to Zoho being very affordable. We stayed for it's functionality and invoice management capacity. Review Source GK Girish K. Owber Food & Beverages Used the software for: 1-2 years ### "Extremely poor flexibility or help for Small businesses. Need manual accountant" January 9, 2026 2.0 very poor support. No desire to even show how a feature works. Just point to documentation and leave you high and dry No customization capability No automation tools Everything is manual Pros The tagging of transactions to different projects Meant mainly for medium and large companies with separate accounts dept Cons Not able to handle credit card merchant statements, with the government rules. for e.g. for transactions less than 2000 the MDR is not charged GST. There is no way to handle that other than doing manual entry for each transaction. For a retail business with 1000 transactions a day, doing this is really bad. Zoho support has no solution for this. Alternatives considered [Tally-I/O](https://www.capterra.com/p/188488/Tally-I-O/) Reason for choosing Zoho Books I thought Zoho would be flexible and efficient. It is did not turn out that way. Wish I had taken Tally Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) They went out of business in India. They left no choice. Review Source VR Verified Reviewer Growth Head - Sales Information Technology and Services Used the software for: 2+ years ### "Excelled Software - Zoho Books" April 1, 2026 5.0 Very friendly software, great UI and easy to use. Customer service is also very prompt and helpful team. Pros It’s genuinely one of the easiest tools to get started with — very intuitive, even for someone who isn’t from a finance background. What stands out is the value for money; you get a lot of functionality without it feeling overly complex or expensive. It’s also one of the most widely used products out there and has really played a big role in transforming how businesses manage accounting today. The flexibility to customize based on business needs is a big plus, and most clients already trust and relate to the brand, which makes adoption much smoother. Cons Customization cost can go up at times. There has to be different plans that has to be subscribed to for the customisation to work Review Source Christian N. Président Internet Used the software for: 2+ years ### "Le service se dégrade" May 29, 2025 2.0 Globalement, j’étais satisfait de Zoho Books. Je le recommandais même à d’autres entreprises. Malheureusement, mon opinion a changé au fil des deux derniers mois, en raison du problème non résolu et du manque de suivi efficace de la part du support. Pros Zoho Books est une bonne application de tenue de livres et de facturation, bien adaptée aux réalités du Québec et du Canada, tant pour les clients que pour les fournisseurs. Cons Le système de récupération des transactions bancaires est bloqué depuis maintenant deux mois. Chaque fois que je relance le support de Zoho Books, on me répond que le problème a été escaladé et qu’il s’agit d’une priorité. Malheureusement, ces réponses semblent standardisées et ne m’apportent aucune réelle mise à jour sur l’avancement du dossier. J’ai également vérifié auprès de partenaires d’affaires au Québec qui utilisent Zoho Books, et tous rencontrent le même problème depuis environ deux mois. Il semble donc s’agir d’un enjeu généralisé, ce qui rend la situation encore plus préoccupante. C’est franchement exaspérant de ne pas avoir de solution après tout ce temps, d’autant plus qu’il s’agit d’un service pour lequel je paie. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reason for choosing Zoho Books Parce que j'utilisais déjà Zoho Invoices. Switched from [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) J'utilisais un trop vieille version qui n'avais plus de mises à jour. Review Source CC Charles C. President and CEO Computer Software Used the software for: 1-2 years ### "Zoho Books a complete solutions especially with Zoho Billing" April 30, 2025 5.0 It's a complete solution. I also have automated billing I utilize with Zoho Billing and it integrates perfectly. The automated bills get charged and it records the results and if it's paid automatically in Zoho Books. Pros Integration with so many other different apps Zoho has in addition to the 3rd party apps. I particularly use the Zoho Billing app they have to bill customers automatically each month and the results are auto-recorded in Zoho Books. I had to do that manually before with other software. Cons There were slow to integrate with well known vendors for payroll like Gusto likely because they were coming out with their own implementation of payroll, which is now available for all 50 USA states. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Intuit quit innovating for the desktop versions of Quickbooks. Review Source Response from Zoho June 17, 2025 Hello Charles - Thanks for your review. We are glad you enjoy using Zoho Books and Zoho Billing. Please feel free to reach out to us at support@zohobooks.com for any queries. LT Luke T. Director and Tutor Education Management Used the software for: I used a free trial ### "Software that does what it says and runs rather well" June 9, 2025 4.0 A good piece of software that does what you need it to, but perhaps more suited to small - medium businesses rather than sole traders as quite complex. No real issues, but I did decide to choose an alternative software as it suited my sole trader needs more for a good price. Pros It was really useful to be able to link my bank account to the software so that I didn't need to import all of my ingoing/outgoing transactions manually. It also gives a good overview of your profits/expenses/gross profit. Cons It was a bit more complicated to navigate than Quickbooks and automating recurring invoices felt a bit fiddly and over-complicated. Another small problem is that it doesn't import your bank transactions until the day after the transaction has taken place, despite refreshing the feed. I like to log my income/expenses the moment the transaction goes through to keep on top of my books. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books I thought that Quickbooks was over-priced. However I did then switch back to Quickbooks in the end. Review Source Response from Zoho June 17, 2025 Hi Luke - Thanks for your detailed review. We are working on certain product enhancements that will address some of your feedback. We hope you give us another try in the future. CN Christian N. It manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Gestione contabile semplice ed efficiente " June 3, 2025 3.0 Esperienza positiva: il software ha semplificato la gestione contabile e la fatturazione, con funzionalità utili anche per PMI. Pros Vantaggi: Interfaccia intuitiva, automazioni contabili efficaci e ottima integrazione con altri strumenti. Cons Gli svantaggi riscontrati sono: Reportistica personalizzabile limitata e supporto tecnico non sempre rapido. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Books L’ho scelto per il Miglior rapporto qualità prezzo Review Source Response from Zoho June 17, 2025 Hello Christian. Thanks for your review. Please reach to us at support@zohobooks.com if you have any queries. AC Alice C. Sales and Digital Marketing Executive Consumer Electronics Used the software for: 1-2 years ### "Zoho Books; Making sales process efficient and easy" January 31, 2025 5.0 I have loved working with Zoho since it make my work life very simple, turning a quotation to an invoice is all a matter of just clicking a button Pros The fact that I can create a quotation and send it directly from zoho without having to download then create an email and attach it Cons The fact that you can not edit customer details when you are invoice such as changing the name if it was a quotation. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Books it was cost friendly as compared to Odoo Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks can be too complicated and hard to learn for new people Review Source Response from Zoho March 20, 2025 Thanks for your review, Alice. We are here to make business financial management easier and we are glad that you are experiencing it! :) DB Delfina B. Global Finance Manager Marketing and Advertising Used the software for: 2+ years ### "A great tool to use" January 2, 2025 3.0 I use Zoho Books daily to issue invoices for my clients. I´ve created my data base and from there, I create the invoices, record payments, set payment reminders, and create some reports to keep my AP well organized. Pros It is quite intuitive and well-organized. I like that you can easily find the customer and jump from one place to another. Also, it is customizable, for example, it helps me a lot to set payment reminders for my clients. Cons There are some limitations in terms of reporting. If you want to see old data, you can´t do it, and that´s a bit annoying. In addition, the currency exchange rates sometimes are not accurate. Alternatives considered [Own](https://www.capterra.com/p/150184/OwnBackup/) Reason for choosing Zoho Books I prefer to use a tool that was designed for that and not create from scratch something that is not part of my company's business Review Source BB Ben B. CEO Computer Software Used the software for: Less than 6 months ### "Great value and feature-rich for small businesses" March 12, 2025 4.0 Overall Zoho Books is definitely a positive; cost-effective, has about all the features a small business might need. Cloud-based with a solid mobile app so good for being on the go. Free tier offers a low-risk entry point. Not really a seamless alternative to QB but works well for basic accounting and invoicing. Pros Favorite feature: automated invoicing and payment tracking. Generating invoices is easy; recurring invoices and payment integration helps with cash flow management. Mobile app is a plus, gives real-time access to financials. Free plan for businesses under $50K in revenue is good and we use it with Zoho Expense and it works seamlessly. Cons Limited customization options for invoices and reports. Interface is user-friendly, but not much there for tailoring invoice templates or reports Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing Zoho Books More features and better pricing than WAVE. Review Source Response from Zoho March 20, 2025 Thanks for your review, Ben. We are glad that you like using our product. Please reach out to us at support.usa@zohobooks.com if you have any queries. RD Roshan D. Administration Officer Business Supplies and Equipment Used the software for: 1-2 years ### "Zoho Book : All time Winner " February 15, 2025 5.0 This program has made my work experience really efficient. Easy to track and keep records. Pros Its definitely the features and fits my requirement Cons Actually nothing. It is fantastic tool / program. Review Source Response from Zoho March 20, 2025 Thanks for your review, Roshan. We are glad that you like using our product. Please reach out to us at support@zohobooks.com if you have any queries. TC Tania C. Customer Service Construction Used the software for: 2+ years ### "Good CRM and Books website. " October 28, 2024 5.0 Zoho has been great so far. We have used Zoho for 4 years now. Really easy to use. Pros Being able to convert sales orders to estimates and invoices. Cons Ther is not anything I don't like about it. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Zoho Books It is much easier to use than QuickBooks in my opinion. Review Source DG Derek G. Owner Accounting Used the software for: 1-2 years ### "Excellent for accounting and financial tracking" April 2, 2025 5.0 Why I found it the best accounting tool is that it gives affordable pricing for comprehensive features Pros Simple to navigate, time tracking for every task, and easy integration into Zoho Mail and CRM Cons It may be a bit complex to automate workflows without an external tool Review Source Response from Zoho June 17, 2025 Hello Derek - Thanks for your review. We are glad you enjoy using Zoho Books. Please feel free to reach out to us at support@zohobooks.com for any queries. RF Rose F. Company secretary Civil Engineering Used the software for: 2+ years ### "Zoho books review for small business" December 6, 2024 5.0 Pros Efficiency of use. Functions are easy to see and utilise. Cons The pricing and subscriptions. Sometimes the feedback was slow Alternatives considered [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Reason for choosing Zoho Books Professional reviews from other business owners Review Source Sarp O. Founder Computer Software Used the software for: Less than 6 months ### "Comprehensive and friendly-user accounting platform" January 12, 2025 5.0 Very pleasant experience! It takes only a few minutes to grasp the platform and onboarding process is helpful. Pros All the accounting business needs for invoicing and billing in one solution. It is the most user-friendly and comprehensive accounting platform I have used. The available integrations of Zoho Books enable a lot of ease for sending and tracking quotes and invoices. Cons It is a great platform overall. The user interface is smooth and fast overall. If the UI elements like the menu were improved even further it would make the user experience even better. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Books Cost-efficient and feature-rich and also integrates seamlessly with my Zoho Bigin CRM. Review Source AP Ashmita P. IT Consultant Information Technology and Services Used the software for: 1-2 years ### "Superbly cool to automate recurring invoices to avoid interruptions of services." November 20, 2024 5.0 Superbly effective to automate reccuring invoices and payments. Pros Admiration for automating reccuring payments and invoices. Straight forward and ease of use. Cons Explicably cool for tax compliance and automatic calculations. Review Source Alfredo J. Consultant Information Technology and Services Used the software for: 1-2 years ### "Easy peasy accounting platform" September 21, 2024 4.0 I’ve been using Zoho books for over a year successfully. I was able to easily migrate after a bad experience with quickbooks and from there been able to slightly customize it for my needs. I enjoy how it integrates with their expense tracker and with PayPal. Pros Easy to use platform with all the basic features for accounting. Cons User interface can feel a bit dated at times which makes it a bit difficult to do frequent tasks. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Zoho Books At the time I only needed accounting and the pricing was more appealing. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) My QB account was cancelled for undisclosed (by them) issues after asking for sensitive data using a Google Form! I couldn’t even recover my data, but at least they refunded a couple months “service” Review Source SJ Sotis J. Account Executive Internet Used the software for: 6-12 months ### "Best time tracker and billing software." January 14, 2025 4.0 Their reporting and time tracking tool is so amazing. Pros Zoho Book is quite different from other similar softwares their time tracking functions that make it easy to bill the invoice, their API and their reporting tool is amazing and one of the best thing is their interface. Cons Zoho Book Will never disappoint despite of the challenges. Review Source SG Shauna G. Packager Health, Wellness and Fitness Used the software for: 1-2 years ### "It’s okay but not customer service " January 22, 2025 3.0 Ease of use and organization is very good. Pros Works good for bookkeeping. Easy to use. Cons Customer service is slow to get back with resolution. Review Source TS Tiffany S. Database administrator Logistics and Supply Chain Used the software for: 1-2 years ### "Has become our favourite " November 30, 2024 4.0 Pros I experimented this tool through installation and setup and I can say it easy and simple to setup and install in an organization and get started. Cons Not much challenges faced since when one occurs their support helps in solving Review Source MG Michael G. President Information Technology and Services Used the software for: 1-2 years ### "Zoho Books Works" October 28, 2024 4.0 Positive, team can keep track of client status Pros Easily tracks client communication and invoicing Cons does not integrate easily with Microsoft Office suite Review Source Ava H. Staff Software Engineer Program Development Used the software for: 1-2 years ### "Smooth Invoicing and Bookkeeping" October 26, 2024 5.0 Zoho Books works well for basic bookkeeping needs, though more customization options could make it even more effective. Pros Creating and tracking invoices was quick and easy, helping me keep an eye on cash flow without extra effort. Cons The customization options for invoices and reports are a bit limited, which can make them feel generic. Review Source DD Danya D. Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Using Zoho Books" October 30, 2024 4.0 Pros It is very interactive. The availability of a free plan A good alternative to other major accounting software. Excellent customer portal Easy to use Cons Maximum users should be more than 10 A better support Review Source DS DAMON S. Director Marketing and Advertising Used the software for: Less than 6 months ### "Moved from Zoho Invoice to Zoho Books" August 29, 2024 5.0 Moved over to Zoho books from Zoho invoice to better manage my finances. Definitely worth the migration Pros Marking the cost against my product items. Cons Uncleared notifications on the app that I just can’t seem to clear Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books I chose Zoho because of the simplicity of the Zoho suite of products. Switched from [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) To better understand my finances, for the reporting and to manage my expenses better. Review Source JK Joe K. CEO Accounting Used the software for: Less than 6 months ### "Would be the top bookkeeping software with a few additional features" December 18, 2024 4.0 It's an amazing software for those who don't have the 2 mentioned issues Pros Price beats all other bookkeeping leaders. Features are amazing specifically client portal. Integration with CRM Cons Lack of Undeposited funds feature. Lack of sub-items Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We started using Zoho CRM, and integrated with Zoho CRM Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.