# Page 20 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

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Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 476-500 of 671 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SH

Sarah H.  
Business Owner & Principal VA  
Information Technology and Services  
Used the software for: 6-12 months

### "95% Xero at 20% of the cost"

June 12, 2017

5.0

Great functionality at a fantastic price.

Pros

The software is easy to use, stacks up well against Xero (the leading accounting package in use in Australia) for functionality, especially at a small-medium business level and at only 20% of the cost.

Cons

I'd like it to interface much more easily with external reporting packages, but that's endemic across the whole Zoho range (as they have their own reporting module)

Review Source

TC

Terrence C.  
Creative Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "Zoho Books / CRM"

November 25, 2016

5.0

Since i started using Zoho Business solutions i see myself not going to explore any other softwares because of its functionality and features which are easy to use . so far Zoho is more of my business backbone and secrete and iam really loving the experience

Pros

user friendly and usefull tools

Cons

Pricing model

Review Source

MA

Mostafa A.  
  
Building Materials  
Used the software for: 1-2 years

### "Important and easy"

December 28, 2015

4.0

I am working as wholesaler, zoho books helped me in decision making very useful and easy to use but need some improvement in inventory management.thanks to cloud basis I am using this app from different locations and devices.

Pros

Accounting, reports and contacts management are excellent.

Cons

Inventory management need some improvements

Review Source

KP

Keean P.  
  
  
Used the software for:

### "Good financial management software tool for small businesses"

April 18, 2011

5.0

Zoho Books is point-to-point accounting software for SMB’s that allows companies to manage their finances and make better decisions. The collaboration and visibility within the tool allows owners, management and accounting resources to understand the flow of money in and out of the company and help forecasting for the business. When examining money coming into a business, Zoho Books facilitates the management of invoices, quotes, and credit notes. For money going out of a business, Zoho Books manages the expenses and bills. A company’s credit cards and bank accounts can also be managed with Zoho Books. For companies that operate internationally, Zoho Books provides a wide variety of currency exchange within the tool. Full review at http://www.getapp.com/evaluation-center/zoho-books-independent-analyst-review/apps-evaluation

Pros

Zoho Book comes standard with pre-built integrations to three popular payment gateways: Google Checkout, PayPal and Authorize.net.

Review Source

RL

Raziya L.  
Business  
  
Used the software for: 6-12 months

### "Smooth for medium scale business "

July 14, 2018

4.0

Pros

You can integrate it with online shopping sites. It is also a cloud storage based software and it regularly backups the data

Cons

Only an administrator can make changes to invoices which is pretty inconvenient for large scale businesses

Review Source

HA

Hamdi A.  
Responsable equipe  
Information Technology and Services  
Used the software for: 1-2 years

### "Outil parfait pour notre comptabilité "

December 17, 2023

4.0

Outil parfait franchement pour la gestion des factures et dépenses.

Pros

La gestion et le traitement des factures et le suivi des dépenses

Cons

Le fait que la personnalisation de l'interface n'est pas assez avancée.

Review Source

SS

Shikhil S.  
CEO  
Computer & Network Security  
Used the software for: 6-12 months

### "Value for money!"

October 13, 2017

5.0

Pros

Very feature rich, regular updates based on tax system and makes your life easy. I started using Zoho invoice and upgraded to Zoho books, the tool completely takes care of your all accounting needs.

Cons

\- Sometimes a bit confusing to use - User management could be better Not many cons, Zoho tools do come with a bit traditional UI but that is fine as they get the work done.

Review Source

PK

Pradeep K.  
Administrator  
  
Used the software for: 6-12 months

### "Easy to setup and cost effective"

December 22, 2017

5.0

Pros

Commercials and invoice formats , integrations with bank account, Mobile apps to make our work simple

Cons

Slowness , sometimes page keeps on loading , Other than that we don't have any complaints in zoho books, Best product

Review Source

DC

Deven C.  
Manager  
  
Used the software for: 1-2 years

### "It is alright"

April 30, 2018

4.0

Pros

It will get done what you need it to do for your business. It seems to able to function well with the in and out.

Cons

It takes extra time out to use that I would rather use elsewhere. I feel this product could do more.

Review Source

MC

Mutale C.  
Research Analyst  
Computer Software  
Used the software for: Less than 6 months

### "Zoho Review"

March 19, 2020

4.0

Pros

I like that I can do "accounting" whilst not being an accountant and have that transparency with the rest of the team.

Cons

Add in a feature where the application can scan a receipt and automatically add in the date and name. That would be really helpful. Its tedious adding in receipts from laptop folder then to Zoho documents(folder) then expenses/purchase orders.

Review Source

VR

Verified Reviewer  
Visual Storyteller  
  
Used the software for: Less than 6 months

### "Great software at an inexpensive price!"

March 14, 2018

5.0

Pros

I like the easy user interface and the ability to send documents from email to expense and invoicing. Makes keeping track of things more manageable.

Cons

I wish there was a better dashboard and reporting system. THey give you the basic reports and general dashboard of monthly income and expense but feels lacking in design.

Review Source

EA

Emel A.  
Payment Options Specialist  
Financial Services  
Used the software for: 1-2 years

### "Really useful "

January 19, 2019

5.0

Pros

Compared to its competitors , Zoho Books offers great value for what you can do with it .It is also customizable .

Cons

You can't expect the world for that prices and some processes are absent. Mainly being able to split invoices easily .

Review Source

CH

Charles H.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Well done, but a bit slow and limited"

November 25, 2016

4.0

I don't have a lot of basis for comparison, but as a non-accountant, I was able to get to using this after an accountant helped me setup accounts, etc. It feels a bit slow compared to what a desktop app might be like...or maybe accounting is just a pain! I especially enjoy the payment integration with Stripe, PayPal, etc.

Pros

Integration with payment gateways

Cons

A bit slow. Hard to modify past repeating expenses/invoices, but perhaps that's normal.

Review Source

WS

WaquaAr S.  
Engineer  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "It is really helpful for creating quotations on the go and convert it to invoices."

June 14, 2018

4.0

I can able to create estimates and invoices on tge go with its inbuilt awesome formats.

Pros

Creating invoice is very easy. And looks pretty cool. The theams are helpful to select the standard of the company.

Cons

It should be more userfreindly... Limits many things when creating quotations. Applying GST Is bit difficult. Everytime we have to add tge customer and add the product. Which really annoy

Review Source

MB

Mitchell B.  
Landscaper  
Consumer Services  
Used the software for: 6-12 months

### "Value for money."

November 25, 2016

4.0

Quiet easy to use, could use a few more upgrades and additional features. Overall its good for the price.

Pros

All around good.

Cons

Needs a few more tweaks. i.e able to edit default titles names on invoice etc

Review Source

EF

Eric F.  
Web-trainer  
  
Used the software for: 6-12 months

### "A convenient tool that allows you to keep finances under control"

February 26, 2018

5.0

Pros

The system provides me with a financial picture of our business in a form convenient for me. I can analyze key indicators on a daily basis and make informed decisions based on them. This approach allows us to recognize the approach of problems at an early stage and effectively deal with them.

Cons

The invoicing process is not very convenient. I would like the system to support more systems for online payment. This will significantly reduce the cash gap. You can even more automate the execution of routine operations.

Review Source

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "online invoicing"

November 16, 2019

3.0

We quite liked the solution however we could not make it work as we needed for our specific fiscal needs

Pros

lightweight and web-based allows to you to have you accounting tool always easily accessible from anywhere

Cons

it is very customizable but this might also mean that you need to be skilled or pay someone to configure everything to your needs

Review Source

Mansur S.  
Product Manager  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Perfect and Useful"

October 8, 2022

5.0

Pros

Being online provides immediate intervention in case of any problem. Providing instant data is its biggest advantage. It is a good accounting application with user-friendly software.

Cons

More up-to-date charts will provide more powerful data analysis. That's the only problem.

Review Source

Andrew K.  
Marketing Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Easy to use, particularly if you are in the ZOHO ecosystem"

November 10, 2019

4.0

Quite good but we just outgrew it and moved onto a standalone program.

Pros

It made bookkeeping really easy when we had Books connected to our ZOHO CRM and Inventory profiles.

Cons

Because of its reliance on ZOHO, it doesn't play well with external platforms so we had to move on to something else.

Review Source

alfredo R.  
ventas  
  
Used the software for: 6-12 months

### "Useful tool for the financial management of the company"

February 7, 2018

5.0

Pros

Useful tool for the financial management of the company The management of financial movements where reflected in statistics allows controlling the accounting part

Cons

It is a very functional tool but at a high cost because of the implementation plus the rent that stipulate

Review Source

kF

kelly F.  
  
Utilities  
Used the software for: Less than 6 months

### "great for really small businesses"

April 18, 2017

5.0

Zoho Books is a simple online accounting software that covers all the basics: create and send invoices, track expenses, sync bank accounts, create reports and accounting on the go. I love being able to use my iphone. It also offers a full set of accounting tools that grow with your business. We have tried other accounting services, but they are complicated compared to this. Zoho Books costs $24 per month and its for an unlimited number of users. Fair priced to me. Overall, this the software our small business stuck with.

Pros

i love the versatility of this software and the ability to use my mobile phone.

Cons

none thus far

Review Source

VR

Verified Reviewer  
Accounting Consultant  
Financial Services  
Used the software for: 1-2 years

### "zoho books"

October 26, 2015

3.0

Is an add on for a CRM. NOT a thorough acct program EX: Journal entry does not allow use of a bank account. many trans have 2work around shortcomings.

Pros

able 2 attach e.files as support

Cons

many JE's needed to get around pitfalls

Review Source

AO

Anurika O.  
  
Information Technology and Services  
Used the software for: 6-12 months

### "fantastic system"

November 25, 2016

5.0

Highly recommended for state-up business or if you are looking for one of the most stable and never fail cloud base ERP system. We never regret our decision to migrate to this platform.

Review Source

KF

Ken F.  
  
  
Used the software for: 6-12 months

### "Zoho Books is Awesome"

November 25, 2016

5.0

We used Quickbooks Enterprise Edition for years and recently switched to Zoho Books. The features we needed were all there and the value of the software was unmatched.

Pros

Ease of use.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Management Consulting  
Used the software for: Less than 6 months

### "Great for bookeeping"

November 30, 2018

5.0

It has very many options for bookkeeping thus making it a one stop shop for all accounting needs.

Pros

The layout is quite easy to understand and use. It sure makes transitioning easy. It has an option for customizing too.

Cons

It gets slow sometimes but when it is fast it is efficient.

Review Source

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