--- title: "Page 3 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Zoho Books the right Purchasing solution for you? Explore 684 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163115/Zoho-Books/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Zoho Books 4.4 (683) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 3 - Reviews of Zoho Books ## Showing most helpful reviews Showing 51-75 of 683 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jake S. Account Executive Used the software for: Less than 1 year ### "Best time tracker and billing software." January 15, 2025 4.0 Their reporting and time tracking tool is so amazing. Pros Zoho Book is quite different from other similar softwares their time tracking functions that make it easy to bill the invoice, their API and their reporting tool is amazing and one of the best thing is their interface. Cons Zoho Book Will never disappoint despite of the challenges. Review Source Packager Used the software for: 1-3 years ### "It’s okay but not customer service " January 23, 2025 3.0 Ease of use and organization is very good. Pros Works good for bookkeeping. Easy to use. Cons Customer service is slow to get back with resolution. Review Source IT Consultant Used the software for: 1-3 years ### "Superbly cool to automate recurring invoices to avoid interruptions of services." November 25, 2024 5.0 Superbly effective to automate reccuring invoices and payments. Pros Admiration for automating reccuring payments and invoices. Straight forward and ease of use. Cons Explicably cool for tax compliance and automatic calculations. Review Source CFO Used the software for: 3-5 years ### "We Use Zoho Books for Multiple Companies" August 21, 2023 4.0 ZOHO books has been a great tool for many of our companies. It is great for companies with project management, from estimate to sales order to purchase orders and Invoicing. ZOHO provides live reporting as your team takes the order through the sales process. Customization for our specific business was a huge game changer, as we didn't need to get outside help involved to make simple changes that made our work flow process better. It saves time and errors. Pros The live dashboard and analytics has provided great insight into our business profitability. The ability to have our project management and accounting systems tied into one saves on time and human error. The automation, workflows and custom fields are a game changer and allow any kind of person to be able to tailor the system to your needs. Whenever I am not able to code something myself, I send a request to the customer service team, and they are usually able to write the scripts for me. The ability to tie into Avalara and not have to worry about taxation is also a huge bonus. Cons I wish the Purchase Orders for drop ship customers were more obviously tied to the Sales Orders. There are ways to identify which POs belong to which SOs, but seems to be a little more complicated than it could be. I also wish there was a way to see how much we have invoiced against Customer POs. I also wish we could integrate our payroll with ZOHO, as ZOHO payroll isn't currently offered in Michigan. As a result we are having to do more manual entry for employee hours and journal entries for the payroll. Switched from Previously our project management system (custom solution) was separate from our accounting system (Quick Books). We needed to be able to track our sales through the entire project cycle, but also have live reporting of our revenue and costs. We eliminated a lot of error and double entry by combining project management and accounting into one. Review Source Customer Service Used the software for: 3-5 years ### "Good CRM and Books website. " November 6, 2024 5.0 Zoho has been great so far. We have used Zoho for 4 years now. Really easy to use. Pros Being able to convert sales orders to estimates and invoices. Cons Ther is not anything I don't like about it. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reasons for choosing Zoho Books It is much easier to use than QuickBooks in my opinion. Review Source Consultor Operaciones Consultor Operaciones Used the software for: 3-5 years ### "Intuitivo pero con margen e mejora" August 28, 2023 3.0 Correcta para gestión de facturación pero cortita para gestión de contabilidad Pros La facilidad de implantación y personalización que admite la herramienta, además de lo intuitiva que es que hace muy fácil poder adaptarse a utilizarla Cons Poca o inexistente adaptación a la legislación española por cuanto a facturar electrónica Review Source President Used the software for: 3-5 years ### "Great Software" February 22, 2024 5.0 I really enjoyed this software. It is must easier to use than most of its competitors. It is also having some of the best pricing vs performance that I have found. Pros Zoho was very easy software to setup for someone who does not have a lot of experience. We used this software to mostly to track estimates. When estimates were approved and accepted by the customer it was simple to turn them into invoices. Cons Once you add certain items into the system they cannot be deleted. For example, if you accidently add a wrong item you will have to cancel it out on the books with another entry. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Price and availability. It was simple enough that we could use what we needed in the program. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Zoho Books The price and overall feel of the product. Review Source Business Owner Used the software for: 1-3 years ### "You can't go wrong with Zoho" January 18, 2024 5.0 I am very happy with the choice. Tremendous software. Pros I am not a professional accountant but I know administration and finance. Zoho has given me the tools I need for managing finances, purchasing, and invoicing. Cons The inventory module comes separately and I would like it to be included. Inventory vs final product costing would be a nice addition. Review Source CEO Used the software for: Less than 1 year ### "Would be the top bookkeeping software with a few additional features" December 19, 2024 4.0 It's an amazing software for those who don't have the 2 mentioned issues Pros Price beats all other bookkeeping leaders. Features are amazing specifically client portal. Integration with CRM Cons Lack of Undeposited funds feature. Lack of sub-items Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We started using Zoho CRM, and integrated with Zoho CRM Review Source Dedre M. Owner Used the software for: Less than 1 year ### "Very powerful accounting platform" May 24, 2023 4.0 Zoho Books is helping our small business with financial reporting and keeping track of our income and expenses. Due to the fact that you can manager all financially transactions within your dashboard, including invoicing and billing, makes this a valuable product for our business that saves time and money. Pros Zoho Books is an excellent option for your company's bookkeeping and accounting. Invoicing and billing is done in the dashboard, reporting on income, expenditure and payables are separated and even financial reconciliations can be actioned automatically. You can create Price Lists easily to share to your customers based on your products/services you are selling.Financial reports are done automatically so you don't have to do a manual recon every month. Cons There are limitations in terms of online payment gateways depending on your country of origin, but they do offer all major gateways.Invoice templates are basic but it does provide all the relevant information that you need. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave is not available in South Africa anymore, limited functions. Review Source Accountant Used the software for: 3-5 years ### "Blocks you when you need it." November 22, 2023 1.0 Currently, Zoho Books is not capable of handling volume entries. You will be blocked if you go too fast, as I do. Then you have to wait hours before you can get back in. I created several users to be able to do my work. Also, the batch import feature does not work, since it does not pick up the product code on multi-line invoices. Our pricing went up last year, but Zoho's recurring invoices didn't pick up the new pricing, and the customers were invoiced at the old price, which caused massive service problems. Because of this, we are moving to another software, and I cancelled the auto-renewal with Zoho. Our access was immediately blocked (despite paying for the remainder of the year in advance), and now nobody has access to our own accounting. Currently, there is no one available in support to assist us, so we are waiting for a callback. It's beyond frustrating. The system is terrible, and the support is even worse. I do not recommend Zoho to any company. Pros It looks modern and intuitive. It has a sales portal that customers can access online and view their invoices and payments. That is the feature that sold the program to us. Cons The debit and credit side is the wrong way round as it follows the Indian system. For example, in the UK a sales balance of -£100 means that the customer owes £100 pounds and has to pay. In Zoho however, it means that the customer is in credit by £100 and would potentially need a refund. Blocks you if you type and click your mouse fast. There are problems with batch invoicing, and it takes a lot of time to review invoices one by one. The system does not extract more than 100 statements at a time. You really should find another system if your sales ledger is large. Reasons for choosing Zoho Books It has a sales portal that customers can access online and view their invoices and payments. That is the feature that sold the program to us. Review Source Owner Used the software for: 3-5 years ### "The Best way to manage your Businesses Finances" March 30, 2023 5.0 I never used to know what was going on with my business financials. Now at a glance, I can see money coming and I have an overview of how the business is performing. Tax season is no longer a complete nightmare as everything we need is in Zoho Books. Pros Zoho Books is extremely easy to use. I love that I now have 1 place where I do all my invoicing and that I can customise the invoices to my own branding. I love that I can send the invoice to clients directly from the software and then have auto reminders go out to the clients as well as send a Thank you when I receive payment. I also love the ability to link it to my business bank account – so I can reconcile my invoices and transactions easily. Come tax season my accountant can easily access all the reports she needs for any period. Cons At first, it was a bit tricky to understand how to link up my bank account but eventually managed to figure it out. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) They stopped catering to South Africans Review Source ´CEO Used the software for: 3-5 years ### "Zoho books herramienta de facturación indisplensable para mejorar tus procesos" January 11, 2023 5.0 genial!! implementamos con un partner premium de zoho que nos automatiza la contabilidad que era la útnica carencia que tenía el programa Pros me ha encantado los recordatorios, las conexiones bancarias automáticas y la facilidad con la que se puede definir y automatizar la parte contable Cons Que en la presentación de impuestos, se necesita integrar con otros programas Switched from [CONTASOL](https://www.capterra.com/p/211462/CONTASOL/) Hice el cambio, ya que necesitaba un crm más potente con soluciones de Alternatives considered [Holded](https://www.capterra.com/p/153384/Holded/) Reasons for choosing Zoho Books Por que necesito tener toda la empresa bajo la misma base de datos y zoho me lo permite, con un crm muy potente. Review Source admin Used the software for: Less than 1 year ### "Zoho Books is the most advanced Online accounting software, built for your business." November 14, 2022 5.0 With Zoho Books, you can create multi-currency invoices and manage multiple bank and credit card accounts. The best thing about Zoho Books is that it is cloud-based, making it a complete accounting solution. Pros Why businesses choose Zoho Books as their accounting softwareAccounting from start to finishWith Zoho Books, you can focus on your business instead of mundane accounting tasks.Collaboration is easyIn addition to logging time, viewing reports, and managing your accounts, colleagues and accountants can gain access to your organisation through role-based access.A platform that is integratedFrom wherever you are, you can manage and run every aspect of your business with Zoho's 50+ apps. Cons There is one thing I did not like, and that is there are no payment gateways from the same system, so you will have to create a business account in a payment gateway like Stripe Review Source Juliana A. Chief Executive Officer Used the software for: 1-3 years ### "Easy finances with Zoho Books" November 8, 2022 4.0 Zoho Books is helping us automate many processes that we do every day on our business, many tasks and many payments that we receive throughout the week. It is a software that is extremely helpful when it comes to setting up a workflow that will benefit our work environment, and it provides useful solutions to manage payments, invoices, and all the financial data that comes with it, it has made everything easier because we don't have to worry about manually processing every payment or manually creating and sending an invoice, with Zoho Books, all these things become simple and we are able to keep a directory with all the crucial information for payments and invoices. Pros Zoho Books is an accounting software that provides the best experience when automating the accounting workflow. It has a great variety of tools that help enhance the process and I like how once the data has been imported, it only takes a few clicks to process payments and other billing options. Also, the option to manage all invoices is pretty beneficial, it allows me to keep track of all the payments that clients need to make and it provides a place where I can keep track of these invoices every month and know how much people owe our business; thanks to this feature, it also allows me to process payments differently, because I can have all the data in this single place and it makes it easier to integrate with many payment options so everything is done quicker, providing a nice experience for both ourselves as a business and for our clients. I like that Zoho Books is very user-friendly and it was not difficult to import all the data in order to start using it. Cons I think that the customer support is lacking a lot, it feels like they keep trying to be responsive but still, they do take a lot of time to get back to you once reached out. I don't like this part of the software because it does not feel like I can fully rely on them for help. Review Source Andre Van Der M. Director Used the software for: 3-5 years ### "They don't fix old issues" August 3, 2022 3.0 There are a lot of outstanding problems that users have notified them about and I continuously see people bringing up the same problems years after they were first brought to the attention of the developers. Pros It was relatively easy to switch from the previous accounting software. Cons They do not fix old issues unless they are critical to the functioning of the software. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Because Wave was bought by H&R Block and they decided NOT to support anyone outside of the USA anymore. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Zoho Books 1 year free Zoho Books subscription offer through Wave Accounting to switch away from Wave. Review Source Human Resources Generalist Used the software for: 3-5 years ### "It's an excellent internet service for small businesses" May 18, 2022 4.0 In general, Zoho Books is the finest accounting software for start-ups and small businesses. The following functionalities are included in this simple to use application: Assign Shortcuts, Create Quick Reports a UX that is easy to use, Software as a service (SaaS): It's simple to use and integrates well with the rest of the Zoho suite. Updates that arrive quickly and on a frequent basis. Pros As a whole, Zoho Books is an excellent tool for new businesses and organizations. It's an excellent choice. Having everything in one location is a great feature of this book. The reports are highly user-friendly, and the balance is simple to handle. Books has a wide range of features and is well-integrated with the company's other products. Cons When a financial institution makes an update, Zoho Books takes a long time to make the change, making it difficult to keep track of all expenditures. Statement import instructions are out-of-date. Customer service is terrible; no one ever tells you when an issue will be fixed. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Zoho's cloud-based architecture allows us to access the service from almost anywhere, and the app's approval capabilities allow us to approve tasks right from our smartphones. Review Source Director Used the software for: 1-3 years ### "Intuitive and comprehensive accounting software, ideal for small businesses" March 8, 2022 5.0 Excellent software - use it daily to keep my records up to date, invoice customers and process payments. Couldn't recommend it more highly. Pros Easy to use, mobile app is also excellent for updating on the move. Clear reporting, easy to take a snapshot of business performance. Tailorable so invoices are fully branded and customer e-mails can be tailored. Love the payment receipt feature so clients are updated once payment processed. Cons Can be a little tricky to set the profit & loss to cover the right months, need to play around with the dates. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Zoho is much easier to use, more intuitive, less clunky and better value Review Source Owner, Editor, and Writer Used the software for: 1-3 years ### "Efficient, affordable took that's essential for my business" September 24, 2020 5.0 I switched to Zoho Books from FreshBooks a little over a year ago when the cost of FreshBooks became unmanageable and free options, such as Wave, did not serve my purposes. I was also looking for a cloud invoicing/expense-tracking system that was less glitchy and easier to use. Zoho Books is all of that. As a sole proprietor, the price suits my budget perfectly. Clients have told me that paying me through Zoho is much easier than paying me through FreshBooks or Wave. At tax time, it's easy to send my Profit & Loss report to my accountant. I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me. Pros Zoho Books is easy for me to use and much easier for my clients to use when paying me. They've given me positive feedback about their invoicing experiences. It's also affordable, which was a huge deciding factor when I switched from another cloud invoicing program. Cons I wish I could see when a client has "viewed" my invoice. Also, I didn't realize that listing vendors on my expenses, such as Amazon, would count as "Contacts" and use up some of my slots. I'm glad I know now and I'm rectifying it. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) FreshBooks raised their rates to outrageous levels and gave little advance notice about it. The software was glitchy and my clients were complaining about having difficulty paying. Their system went down at least once a week, which has fortunately not happened to me yet with Zoho Books. Although FreshBooks touts their live customer support, I encountered some rather cranky people there (they were probably fed up with getting calls about the humongous price increase). I'd rather interact with a helpful Zoho support person via chat than an unpleasant FreshBooks support person by phone. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Fiverr](https://www.capterra.com/p/239416/Fiverr/) Reasons for choosing Zoho Books Although both Wave and And.co offer free versions, I found them harder to use (particularly Wave). Clients found Wave a bit glitchy and the software was not intuitive. Review Source Phaneendra Kumar P. CEO Used the software for: Less than 1 year ### "Best Accounting Software for Small Businesses" January 4, 2023 5.0 Too good, I am a Zoho One member and for the price I am paying I am very much satisfied with the product Pros Online Invoice creation, Sending & Payment Collection, Invoice tracking, Inventory Mangement, Bank Reconciliation Cons Not anything in particular, But the option to send Invoices to Whatsapp would have been better if made available. Switched from [AlignBooks](https://www.capterra.com/p/165198/AlignBooks/) I am in need of some simple solution rather than complex one. Reasons for choosing Zoho Books Simple, Convenient, Perform and monitor day to day entries easily, create send and collect payment easily. Review Source Finance Director Used the software for: 3-5 years ### "Zoho for small to medium business" February 21, 2023 5.0 This software is great for our business. Pros This software it's very easy to setup and start using it. Even the free version is very rich in functionality. Once you have set it up you can also install the mobile app to keep up with the business. You can even create customer on the mobile app, invoice them, recon payment and send statements. The recurring schedule invoice are such a great feature. You can even setup reminders for unpaid invoices. Month end you can pull reports and understand your business Cons The bank connection doesn't always work nicely, sometimes it delay to update and end up sending incorrect statements to customers.I wish the clone customer was also available on the mobile app. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Wave discontinued in my country. Excel was too manual Reasons for choosing Zoho Books Affordability, Functionality, easy of use Review Source CFO Used the software for: 3-5 years ### "Smart Accounting Software Built for Business" September 27, 2021 5.0 My overall experience with Zoho Books is good and I've been using it for the past three years and have recommended it to a number of clients. Pros \-Zoho Books is an easy-to-use accounting app which displays all your financial information in a simple format and a person with less or no knowledge of accounting can also use it. -Zoho Books eliminates the need to manually enter data, lowering the risk of errors. -With access control and audit trails, Zoho Books ensures data integrity and gives you complete control over your business data. -GST compliance is automatic with Zoho Books. The Government of India has named it the Best App in the Business Category. -Zoho Books integrates with other business applications, allowing you to access and work with your data from a single place. Integrations are available with Zoho People, Zoho CRM, Zoho Projects, Zoho Reports, and more. -Zoho Books creates professional reports automatically to help you communicate your data effectively. You can also personalize reports by filtering and organizing them to your preferences. -Zoho Books saves all of your financial information in the cloud, where it can be quickly restored, so you never have to worry about losing data. Cons \-The app is appropriate for small and medium-sized businesses. It is incapable of managing complex corporate processes. - On weekends (Saturday & Sunday), the support crew is not available to help clients with their problems. -The software doesn’t allow you to import contacts from your social media sites. It allows you to build your client details through the inbuilt mail feature. -There is no budgeting feature available. Switched from We moved from system based software to cloud-based software. Review Source CEO Used the software for: 1-3 years ### "Great QuickBooks competitor with additional features to boot" May 18, 2022 5.0 Pros I am a big fan of Zoho Books. For the same price of a QuickBooks subscription, I was able to purchase a license to Zoho One, which comes with dozens of other valuable apps (Zoho Forms, Zoho CRM, Zoho Survey, Zoho Social, Zoho Marketing Automation, Zoho Analytics, Zoho Sign, Zoho Meeting, Zoho Desk, Zoho Projects, Zoho Expenses, Zoho Recruit, Zoho Flow). I did the math recently, and figured out that if I were to buy each of the Zoho applications I use from an equivalent competitor, I would be spending $600 more than the cost of a Zoho One subscription each month. For Zoho Books in particular, it has all of the features I used in QuickBooks, plus easy-to-use workflow automations and integrations with the rest of the Zoho One suite. It's very helpful to be able to cross-reference Zoho Books data within their CRM for example. Overall, I highly recommend Zoho Books, but encourage you to purchase the full Zoho One suite rather than Books as a standalone application. Cons I wish they had a few more payment processors available. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) For the same price as QuickBooks, I was able to get the full Zoho One Suite. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Zoho Books Integration with Zoho One. Review Source Raksha S. Operations Analyst Used the software for: 1-3 years ### "Comprehensive Review of Zoho Books: The All-in-One Accounting Solution" February 13, 2023 5.0 Overall, the experience with Zoho Books is generally positive. The software is well-designed, user-friendly, and provides a range of features to support accounting and financial management. The integrations with other Zoho apps and tools are a big plus for businesses that already use Zoho products. The mobile app is also a useful feature for businesses that need to access financial information on the go. Pros I liked the following features of Zoho BooksUser-friendly interface with quick access to important featuresIntegrations with Zoho apps and third-party toolsAutomated invoicing and payment trackingMulti-currency supportBudgeting and financial reportingMobile app availableAffordable pricing, including a free planStrong customer support. Cons Along with Pros, these are the limitations I faced:Limited inventory management featuresLack of advanced project management featuresBasic time tracking functionalitySome features can be confusing for new usersLimited integrations compared to other accounting softwareLimited customization options for invoices and other forms. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing Zoho Books Its worth considering that we chose Zoho Books over alternative products due to its user-friendly interface, integrations with other Zoho apps, affordable pricing, and strong customer support. Additionally, the software's focus on automating invoicing and payment tracking is a major selling point for businesses looking to streamline these processes. Review Source Bookkeeper Used the software for: Less than 1 year ### "Low Cost User Interface and Better Reports" March 28, 2022 5.0 Zoho Books helps business to measure business impact through dashboard and reporting tools which makes it easier to analyse business performance. It makes it is easy to know when to make a follow-up or what to offer to drive company/business numbers Pros \- Flexibility and integration abilities - Low cost - Offers dozens of reports from sales, purchases, receivables and payable - Includes advanced reports like financial statements, Journal reports, General ledger and Trial balance - Tracking Sales Tax abilities - Excellent for mobile access like android and IOS apps Cons \- It is very challenging to automate huge workflow - Linking the software to bank account or credit card might be impossible as not all banks are supported Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.