# Page 3 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Zoho Books the right Purchasing solution for you? Explore 672 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163115/Zoho-Books/reviews --- Zoho Books 4.4 (672) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Zoho Books ## Showing most helpful reviews Showing 51-75 of 672 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Alice C. Owner CEO Real Estate Used the software for: 6-12 months ### "Zoho for Self employed individuals or Corporations is great!" September 19, 2024 5.0 Pros invoice and track payments from different clients Cons ease of use and multiple options available to keep my business. My favorite is the invoicing feature that's free Review Source MG Michele G. Senior Researcher Research Used the software for: 1-2 years ### "My Experience With Zoho Books - A Great Accounting Software " July 10, 2024 5.0 Pros When it comes to accounting and handling accounts payable, Zoho Books offers great features. It makes invoicing easy and handles payment processing really well. Cons With Zoho Books, there has been zero malfunctioning reports. Review Source VR Verified Reviewer Consultor Operaciones Management Consulting Used the software for: 2+ years ### "Intuitivo pero con margen e mejora" August 26, 2023 3.0 Correcta para gestión de facturación pero cortita para gestión de contabilidad Pros La facilidad de implantación y personalización que admite la herramienta, además de lo intuitiva que es que hace muy fácil poder adaptarse a utilizarla Cons Poca o inexistente adaptación a la legislación española por cuanto a facturar electrónica Review Source DR Darren R. Director Import and Export Used the software for: 2+ years ### "Powerful and Invaluable tool at an incredible price" October 12, 2023 4.0 We love Zoho ability to access from anywhere and allows a business owner to monitor things even when they are not on site. The ease of use and consistency makes it very easy for training purposes and day to day use. Pros We love the way you can add further modules and expand into other areas like inventory with ease. The support is fast and efficient with a positive outcome every time. The consistency through every module bill s, invoicing, purchasing makes it a breeze to operate. Cons The only one annoyance is the search from some screens you need to know the exact customer name or item name to search. Where as some screens use a keyword search which is easy and fast to locate the information. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books With the ability to integrate other modules was vital to us. The product had more vital features like re occurring invoices and billing. Stock control was important and a lot of other products don't have this ability alongside things like project managment. Switched from [PowerQuote](https://www.capterra.com/p/10010737/PowerQuote/) Lack on consistency with previous product and even doing the slightest thing seemed over complicated. Review Source PB Phillip B. President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Great Software" February 21, 2024 5.0 I really enjoyed this software. It is must easier to use than most of its competitors. It is also having some of the best pricing vs performance that I have found. Pros Zoho was very easy software to setup for someone who does not have a lot of experience. We used this software to mostly to track estimates. When estimates were approved and accepted by the customer it was simple to turn them into invoices. Cons Once you add certain items into the system they cannot be deleted. For example, if you accidently add a wrong item you will have to cancel it out on the books with another entry. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books The price and overall feel of the product. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Price and availability. It was simple enough that we could use what we needed in the program. Review Source Jose A. Business Owner Furniture Used the software for: 1-2 years ### "You can't go wrong with Zoho" January 17, 2024 5.0 I am very happy with the choice. Tremendous software. Pros I am not a professional accountant but I know administration and finance. Zoho has given me the tools I need for managing finances, purchasing, and invoicing. Cons The inventory module comes separately and I would like it to be included. Inventory vs final product costing would be a nice addition. Review Source VR Verified Reviewer Operations Manager Consumer Services Used the software for: 1-2 years ### "Streamlining Business Operations with Zoho Books: A Game-Changer for Efficient Invoicing and Contact" June 20, 2023 5.0 Pros Prior to joining this company, we relied on self-coded solutions for various tasks, including invoice generation and template design, all within our own database. This approach required significant time and effort whenever we needed to introduce new features or implement controls, even though similar solutions already existed in the market at a reasonable price.Transitioning to Zoho Books:We made the decision to switch to Zoho Books, and the entire process was incredibly smooth. I simply created an account, configured our company details, and utilized the standard invoice template, making minor adjustments to resemble our previous format.Contact Management:Importing our contacts into Zoho Books was a breeze and took approximately 10 minutes. I downloaded an Excel file from our database and effortlessly imported all the necessary information.Invoicing:Creating new invoices proved to be just as simple as managing contacts. By uploading an Excel file, the system automatically matched the invoices with the appropriate contacts (if desired). You can even save them as drafts for further review, and once ready, send them out in bulk. Cons Initially, when we first started using Zoho Books, there was no feature available to automatically create contacts if they didn't already exist while uploading new invoices. However, I'm pleased to say that this has since been improved, and it now works flawlessly for us! Review Source Dedre M. Owner Arts and Crafts Used the software for: 6-12 months ### "Very powerful accounting platform" May 22, 2023 4.0 Zoho Books is helping our small business with financial reporting and keeping track of our income and expenses. Due to the fact that you can manager all financially transactions within your dashboard, including invoicing and billing, makes this a valuable product for our business that saves time and money. Pros Zoho Books is an excellent option for your company's bookkeeping and accounting. Invoicing and billing is done in the dashboard, reporting on income, expenditure and payables are separated and even financial reconciliations can be actioned automatically. You can create Price Lists easily to share to your customers based on your products/services you are selling.Financial reports are done automatically so you don't have to do a manual recon every month. Cons There are limitations in terms of online payment gateways depending on your country of origin, but they do offer all major gateways.Invoice templates are basic but it does provide all the relevant information that you need. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave is not available in South Africa anymore, limited functions. Review Source Krishna L. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "It's an excellent internet service for small businesses" May 18, 2022 4.0 In general, Zoho Books is the finest accounting software for start-ups and small businesses. The following functionalities are included in this simple to use application: Assign Shortcuts, Create Quick Reports a UX that is easy to use, Software as a service (SaaS): It's simple to use and integrates well with the rest of the Zoho suite. Updates that arrive quickly and on a frequent basis. Pros As a whole, Zoho Books is an excellent tool for new businesses and organizations. It's an excellent choice. Having everything in one location is a great feature of this book. The reports are highly user-friendly, and the balance is simple to handle. Books has a wide range of features and is well-integrated with the company's other products. Cons When a financial institution makes an update, Zoho Books takes a long time to make the change, making it difficult to keep track of all expenditures. Statement import instructions are out-of-date. Customer service is terrible; no one ever tells you when an issue will be fixed. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/) Zoho's cloud-based architecture allows us to access the service from almost anywhere, and the app's approval capabilities allow us to approve tasks right from our smartphones. Review Source JA Juliana A. Chief Executive Officer Food Production Used the software for: 1-2 years ### "Easy finances with Zoho Books" October 16, 2022 4.0 Zoho Books is helping us automate many processes that we do every day on our business, many tasks and many payments that we receive throughout the week. It is a software that is extremely helpful when it comes to setting up a workflow that will benefit our work environment, and it provides useful solutions to manage payments, invoices, and all the financial data that comes with it, it has made everything easier because we don't have to worry about manually processing every payment or manually creating and sending an invoice, with Zoho Books, all these things become simple and we are able to keep a directory with all the crucial information for payments and invoices. Pros Zoho Books is an accounting software that provides the best experience when automating the accounting workflow. It has a great variety of tools that help enhance the process and I like how once the data has been imported, it only takes a few clicks to process payments and other billing options. Also, the option to manage all invoices is pretty beneficial, it allows me to keep track of all the payments that clients need to make and it provides a place where I can keep track of these invoices every month and know how much people owe our business; thanks to this feature, it also allows me to process payments differently, because I can have all the data in this single place and it makes it easier to integrate with many payment options so everything is done quicker, providing a nice experience for both ourselves as a business and for our clients. I like that Zoho Books is very user-friendly and it was not difficult to import all the data in order to start using it. Cons I think that the customer support is lacking a lot, it feels like they keep trying to be responsive but still, they do take a lot of time to get back to you once reached out. I don't like this part of the software because it does not feel like I can fully rely on them for help. Review Source Jesús G. ´CEO Management Consulting Used the software for: 2+ years ### "Zoho books herramienta de facturación indisplensable para mejorar tus procesos" January 9, 2023 5.0 genial!! implementamos con un partner premium de zoho que nos automatiza la contabilidad que era la útnica carencia que tenía el programa Pros me ha encantado los recordatorios, las conexiones bancarias automáticas y la facilidad con la que se puede definir y automatizar la parte contable Cons Que en la presentación de impuestos, se necesita integrar con otros programas Alternatives considered [Holded](https://www.capterra.com/p/153384/Holded/) Reason for choosing Zoho Books Por que necesito tener toda la empresa bajo la misma base de datos y zoho me lo permite, con un crm muy potente. Switched from [CONTASOL](https://www.capterra.com/p/211462/CONTASOL/) Hice el cambio, ya que necesitaba un crm más potente con soluciones de Review Source BM Bob M. owner Retail Used the software for: 1-2 years ### "great option for accounting software" November 17, 2020 4.0 There's been a little bit of a learning curve - there are a few things that are just done a little differently than in other software. However, I've been able to accomplish everything I had in previous software. The most significant aspect to me, though, has been that Zoho offers a lot of accompanying software - i.e., not software that's needed to make Books work, but software with complementary uses - without seeming like they're trying to squeeze every last dollar out of me. Quite unlike Intuit. Pros It does everything that I need it to do, and for far less than it's competition. Cons There are a couple things that could be streamlined, although they don't lessen to actual functioning of the software. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Books Functionality and cost. I used Quickbooks-Desktop for years, but the online software that's been developed more recently has too many advantages to keep using it. I also used Xero for a few years, and liked a lot of features - but it seemed geared for a different kind of business and lacked a few things I needed. Then I tried Quickbooks Online - it was barely within my budget, but I liked the features - but then they increased the price (significantly) after only one year of using it. But Zoho has really fit the bill - all the functionality I need, and at a price that's just a fraction of QBO's. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/) Intuit just keeps increasing the price on pretty much everything, justifying it by claiming to add features - though the added features never had any use to me. Plus, I needed to lease a number of add-ons to be able to have QBO work the way I'd expect it to. Review Source TO Tracy O. Owner Design Used the software for: 2+ years ### "The Best way to manage your Businesses Finances" March 28, 2023 5.0 I never used to know what was going on with my business financials. Now at a glance, I can see money coming and I have an overview of how the business is performing. Tax season is no longer a complete nightmare as everything we need is in Zoho Books. Pros Zoho Books is extremely easy to use. I love that I now have 1 place where I do all my invoicing and that I can customise the invoices to my own branding. I love that I can send the invoice to clients directly from the software and then have auto reminders go out to the clients as well as send a Thank you when I receive payment. I also love the ability to link it to my business bank account – so I can reconcile my invoices and transactions easily. Come tax season my accountant can easily access all the reports she needs for any period. Cons At first, it was a bit tricky to understand how to link up my bank account but eventually managed to figure it out. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) They stopped catering to South Africans Review Source Tracey W. Director Management Consulting Used the software for: 1-2 years ### "Intuitive and comprehensive accounting software, ideal for small businesses" March 7, 2022 5.0 Excellent software - use it daily to keep my records up to date, invoice customers and process payments. Couldn't recommend it more highly. Pros Easy to use, mobile app is also excellent for updating on the move. Clear reporting, easy to take a snapshot of business performance. Tailorable so invoices are fully branded and customer e-mails can be tailored. Love the payment receipt feature so clients are updated once payment processed. Cons Can be a little tricky to set the profit & loss to cover the right months, need to play around with the dates. Switched from [Xero](https://www.capterra.com/p/120109/Xero/) Zoho is much easier to use, more intuitive, less clunky and better value Review Source VR Verified Reviewer Land Surveyor Civil Engineering Used the software for: 1-2 years ### "Zoho Books" March 26, 2022 4.0 My overall experience with Zoho has been pleasant. I can easily create invoice even on the go with my phone. I can quickly generate reports to check performance of the company and individual employees and I can track business expenses. The best part is also that I can easily link the app to my bank to reconcile what is in the bank with what is on Zoho book. Pros The layout of the website is user-friendly. The cellphone app makes it easy for you to instantly upload receipts and invoices for any purchases made. I'm in Engineering and we are three different teams. Zoho allows us to assign expenses to each employee and to a particular project should we choose to. This means that you can easily track the expenses of each team and be quick to spot any problems with over expenses. You also get reports on different modules like sales, you can be able to track sales by sales person and assess performance of each employee. There is also an option for customers to pay online which makes it really easy to make payments. In addition from the different modules you can customize fields to suit your needs at any point in time. Lastly they have added an awesome feature now where you can create a topic and comment on invoices and estimates and have an ongoing chat with other users that on the account regarding the invoice under which the chat is created and with only those invited users. Cons When I migrated from the software I used before Zoho to Zoho I had to upload the invoices from the previous software and the challenge was that Zoho did not allow me to specify and describe the invoiced item. All invoices that were uploaded ended up with the same description which wasn't pleasant. When you assign expenses to employees, Zoho will not allow you to use the same email address for different "employees". This is unpleasant because as an admin person for my company, there are general expenses that I cannot assign to a specific person that need to be assigned under general expenses using my email address. There are also expenses that I incur on my own as an employee of the company that need to be assigned to me alone still using my email address and Zoho won't allow me to use the same email address for these two separate scenarios. Also when you create an estimate and on that estimate you don't add tax, when you convert the estimate to be an invoice Zoho does not allow you to add tax if you want to. Alternatives considered [QuickBooks Online Accountant](https://www.capterra.com/p/229996/QuickBooks-Online-Accountant/) Reason for choosing Zoho Books The ease of layout and migration from the software I was already using. Also the fact that I trusted the Wave accounting and them recommending Zoho to me just gave Zoho an ultimate advantage over other products. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave suggested the switch since they were partners with Zoho. Wave stopped operating in my region. Review Source SV Shanmugam V. Article Trainee Accounting Used the software for: Less than 6 months ### "Most happening accounting software" February 18, 2023 5.0 Zoho Books is a cloud based online accounting software which is helping many small to big companies in managing their accounts. It operates as a very cost effective and user-friendly system. Many crucial things for a business like billing and invoicing, bank reconciliation, financial reporting, various report generation etc., are available in Zoho Books and the processes are made easier so that the maintenance of accounts becomes effective and efficient. It is highly recommended to start using Zoho Books as an accounting software. Pros All the processes from generating invoices to extracting reports are made easier so that the maintenance of accounts becomes effective and efficient. Cons The data migration from our old software to Zoho was a bit difficult. Reason for choosing Zoho Books Because it is cost effective and have multiple features that the other software does not have. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks' services will be stopped After April 30, 2023. So, we have migrated to Zoho Books which is a best alternative in the market. Review Source Andre V. Director Information Technology and Services Used the software for: 2+ years ### "They don't fix old issues" August 1, 2022 3.0 There are a lot of outstanding problems that users have notified them about and I continuously see people bringing up the same problems years after they were first brought to the attention of the developers. Pros It was relatively easy to switch from the previous accounting software. Cons They do not fix old issues unless they are critical to the functioning of the software. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Books 1 year free Zoho Books subscription offer through Wave Accounting to switch away from Wave. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Because Wave was bought by H&R Block and they decided NOT to support anyone outside of the USA anymore. Review Source Phaneendra Kumar P. CEO Information Technology and Services Used the software for: 6-12 months ### "Best Accounting Software for Small Businesses" December 31, 2022 5.0 Too good, I am a Zoho One member and for the price I am paying I am very much satisfied with the product Pros Online Invoice creation, Sending & Payment Collection, Invoice tracking, Inventory Mangement, Bank Reconciliation Cons Not anything in particular, But the option to send Invoices to Whatsapp would have been better if made available. Reason for choosing Zoho Books Simple, Convenient, Perform and monitor day to day entries easily, create send and collect payment easily. Switched from [AlignBooks](https://www.capterra.com/p/165198/AlignBooks/) I am in need of some simple solution rather than complex one. Review Source IL Immaculate L. Finance Director Information Technology and Services Used the software for: 2+ years ### "Zoho for small to medium business" February 19, 2023 5.0 This software is great for our business. Pros This software it's very easy to setup and start using it. Even the free version is very rich in functionality. Once you have set it up you can also install the mobile app to keep up with the business. You can even create customer on the mobile app, invoice them, recon payment and send statements. The recurring schedule invoice are such a great feature. You can even setup reminders for unpaid invoices. Month end you can pull reports and understand your business Cons The bank connection doesn't always work nicely, sometimes it delay to update and end up sending incorrect statements to customers.I wish the clone customer was also available on the mobile app. Reason for choosing Zoho Books Affordability, Functionality, easy of use Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Wave discontinued in my country. Excel was too manual Review Source AC Addison C. Solution Architect Financial Services Used the software for: 2+ years ### "Time & Expense Tracking Solution" December 4, 2023 5.0 Pros Availability of mobile application is what I like most since I am able to track time and expense on projects on the go. Cons I currently face zero errors when using ZB. Review Source JS Jordan S. CEO E-Learning Used the software for: 1-2 years ### "Great QuickBooks competitor with additional features to boot" May 17, 2022 5.0 Pros I am a big fan of Zoho Books. For the same price of a QuickBooks subscription, I was able to purchase a license to Zoho One, which comes with dozens of other valuable apps (Zoho Forms, Zoho CRM, Zoho Survey, Zoho Social, Zoho Marketing Automation, Zoho Analytics, Zoho Sign, Zoho Meeting, Zoho Desk, Zoho Projects, Zoho Expenses, Zoho Recruit, Zoho Flow). I did the math recently, and figured out that if I were to buy each of the Zoho applications I use from an equivalent competitor, I would be spending $600 more than the cost of a Zoho One subscription each month. For Zoho Books in particular, it has all of the features I used in QuickBooks, plus easy-to-use workflow automations and integrations with the rest of the Zoho One suite. It's very helpful to be able to cross-reference Zoho Books data within their CRM for example. Overall, I highly recommend Zoho Books, but encourage you to purchase the full Zoho One suite rather than Books as a standalone application. Cons I wish they had a few more payment processors available. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Books Integration with Zoho One. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) For the same price as QuickBooks, I was able to get the full Zoho One Suite. Review Source Raksha S. Operations Analyst Marketing and Advertising Used the software for: 1-2 years ### "Comprehensive Review of Zoho Books: The All-in-One Accounting Solution" February 2, 2023 5.0 Overall, the experience with Zoho Books is generally positive. The software is well-designed, user-friendly, and provides a range of features to support accounting and financial management. The integrations with other Zoho apps and tools are a big plus for businesses that already use Zoho products. The mobile app is also a useful feature for businesses that need to access financial information on the go. Pros I liked the following features of Zoho BooksUser-friendly interface with quick access to important featuresIntegrations with Zoho apps and third-party toolsAutomated invoicing and payment trackingMulti-currency supportBudgeting and financial reportingMobile app availableAffordable pricing, including a free planStrong customer support. Cons Along with Pros, these are the limitations I faced:Limited inventory management featuresLack of advanced project management featuresBasic time tracking functionalitySome features can be confusing for new usersLimited integrations compared to other accounting softwareLimited customization options for invoices and other forms. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books Its worth considering that we chose Zoho Books over alternative products due to its user-friendly interface, integrations with other Zoho apps, affordable pricing, and strong customer support. Additionally, the software's focus on automating invoicing and payment tracking is a major selling point for businesses looking to streamline these processes. Review Source AM Atlang M. Bookkeeper Accounting Used the software for: 6-12 months ### "Low Cost User Interface and Better Reports" March 25, 2022 5.0 Zoho Books helps business to measure business impact through dashboard and reporting tools which makes it easier to analyse business performance. It makes it is easy to know when to make a follow-up or what to offer to drive company/business numbers Pros \- Flexibility and integration abilities - Low cost - Offers dozens of reports from sales, purchases, receivables and payable - Includes advanced reports like financial statements, Journal reports, General ledger and Trial balance - Tracking Sales Tax abilities - Excellent for mobile access like android and IOS apps Cons \- It is very challenging to automate huge workflow - Linking the software to bank account or credit card might be impossible as not all banks are supported Review Source Mohamed S. Accounting Accounting Used the software for: 2+ years ### "review zoho Books" July 5, 2023 5.0 Very good experience, I am really excited Pros It facilitates the work of financial flows, and it also facilitates the work of reports and follow-up of the business. It is very good Cons No, not in the form Because I really like this program Review Source CD Cassandra D. Remedial Massage Therapist Alternative Medicine Used the software for: 2+ years ### "User friendly " June 7, 2024 5.0 Pros The app is so easy to use, it's simple and takes the stress out of book work. Cons There are no cons for my business needs, I love the app. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.