# Page 4 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Zoho Books the right Purchasing solution for you? Explore 672 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163115/Zoho-Books/reviews --- Zoho Books 4.4 (672) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Zoho Books ## Showing most helpful reviews Showing 76-100 of 672 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DL David L. Director of Operations Transportation/Trucking/Railroad Used the software for: 2+ years ### "Using ZOHO Books for invoicing and payments in US Dollars and Mexican Pesos" January 14, 2022 5.0 use it for all client invoices and payments also use for all vendor payments and invoice tracking of accounts payable and recieveable Pros very easy interface with Zoho CRM and integration with online payment capabilities in both US Dollars and Mexican Pesos Cons the multi currency feature is sometimes glitchy in reports Alternatives considered [Best Movers CRM](https://www.capterra.com/p/230147/Best-Movers-CRM/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Zoho Books much easier interface and the integration with a partner CRM program within ZOHO Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) more functionality Review Source HD Haythum D. IT Engineer Computer Networking Used the software for: 2+ years ### "Zoho Books review" July 30, 2023 5.0 Since more than 4 years of using Zoho Books it's fantastic and positive experience Pros Zoho Books integrates with other Zoho applicationsZoho Books has an easy interface that makes it easy to navigate and use itStrong financial management capabilities Cons in Zoho Books can't customize more advanced financial reportsZoho Books is more costly compared to other accounting software specially when advanced features are needed Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Zoho Books is a web based software can login record my daily transactions from any where Review Source AC Anthony C. University Intern Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Zoho Books: An efficient and user-friendly accounting software." May 6, 2023 4.0 As an IT intern at the university, I had the opportunity to use Zoho Books for financial management. Overall, I found the software to be user-friendly and offering a great deal of useful features, such as invoice management and expense tracking. Additionally, I really liked the integration of Zoho Books with other Zoho services, such as CRM and Human Resources, which made collaboration and project management easier. Pros Zoho Books is an online accounting and invoicing software that offers a wide range of features at an affordable price. With this tool, users can manage invoices, payments, expenses, and time tracking all in one integrated platform. Zoho Books also offers integration with other Zoho services, such as CRM and Human Resources, which makes collaboration and project management easier. Additionally, the software allows for task automation and customization of templates and workflows, increasing efficiency and saving time in financial management. Cons Despite the extensive feature set that Zoho Books provides, some users can find the user interface to be too complex, and it might take some time to become accustomed to all the possibilities. In addition, integration with third-party services may be limited compared to other popular accounting software and more economical plans might not include certain sophisticated capabilities like inventory management and budgeting. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Although there are many options available for accounting software, Zoho Books is one of the most comprehensive and affordable solutions on the market. With a wide range of features, a user-friendly interface, and seamless integration with other Zoho services, Zoho Books is an excellent choice for small businesses and entrepreneurs. Review Source SA Sayed A. Project Engineer Commercial Real Estate Used the software for: 1-2 years ### "Zoho Books " April 16, 2023 5.0 Zoho boos was a very good app but there are better accounting apps out there. Pros Zoho Books is a cloud-based accounting software it offers invoicing, expense tracking, inventory management, and financial reporting. software has an easy user-friendly interface. It has automation capabilities, such as automatic bank feeds and recurring invoices, have been praised for saving time and streamlining accounting tasks.It also has flexibility and customizability of Zoho Books. The software offers a range of integrations with other apps and services, such as payment gateways, CRM software, and project management tools. Cons Customer supprt and tech support isnt really upto mark nd even learning the software is a little difficult and it taes time and steep learning curve to gets hands on experience. Review Source EY Eric Y. Attorney Law Practice Used the software for: 6-12 months ### "Great Product For Those Who Know Accounting" October 19, 2020 5.0 My overall experience with Zoho Book was positive. I switched from Zoho Books to Bill4Time because I wanted a program that would keep track of time and expenses for hourly clients, track contingency fee clients, provide trust accounting, and generate invoices. Zoho Books would be able to do all of those tasks with the exception of contingency fee tracking. There was no easy way in Zoho to keep track of projects that were not hourly, flat, or on a set budget. That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice. Pros I liked best the many features that Zoho Books provides. In terms of accounting software, this product does just about everything. I also liked being part of the Zoho suite of products, all of which are quite good. The product is stable, and the company offers solid tech support. Cons I purchased Zoho Books to use in my small business after using Zoho Invoice. I wanted a product that would do more than just invoice clients, such as track projects and accounting. However, I am not an accountant. The thing I liked least about Zoho Books is that, if you are not familiar with accounting, the product may seem unnecessarily complicated. There is definitely a learning curve with this product that I have not experienced with other Zoho products. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Zoho Books I was already familiar with Zoho through the use of Zoho Writer and Zoho Invoice. It was easier to simply switch to Zoho Books, which had a familiar and pleasing user interface. Also, Zoho Books was a better buy for the money. Switched from [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Zoho Invoice was excellent at invoicing and tracking client expenses. However, I wanted a product that did more than those two things. Review Source Rexie M. Director Automotive Used the software for: Less than 6 months ### "Brilliant Accounting and Book Keeping software!" February 17, 2023 5.0 Great! Not been using it long but it is a vast improvement on functionality and reporting compared to old software. Pros Love the customer portal! Our clients can use self service to manage their account with us and get all their invoice and payment records as well as access to documents like our T&Cs. The invoice generating is very quick and easy with lots of customisation and extra data collecting boxes. The app is reliable and easy to use with lots of functionality too. Retainer invoice function is great for us as we offer clients a promotion to top up their account in advance to receive discounts on future invoices so this works perfectly! Cons There is no auto connection to my particular bank yet so can't connect it all automatically as I did with my previous software however it allows for bulk uploads so you can still reconcile everything. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Zoho Books It was included in Zoho One plan Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Lack of additional functions and reports weren't as relevant to our needs. Zoho Books came free with Zoho One plan and we were paying for Quickbooks so made sense to cut this cost. Review Source Shyamal P. Founder Information Technology and Services Used the software for: Less than 6 months ### "One of the worst customer support I have ever experienced" February 22, 2023 1.0 Pros Till now, we haven't been able to get it to run for our business at all. They have failed to setup the software, its been 2 months since we bought Zoho books and they have failed to help us migrate our data. When we bought the tool we were promised that migration would be done for us. After waiting for 45 days, they replied saying you would have to migrate data yourself, here's the migration wizard. This migration wizard fails for unknown reasons. Since then following up since 3 days, no response. Cons One of the worst customer success I have ever experienced. 1. They forced us to buy 12 months subscription saying migration won't be done unless we pay2. After buying the tool, its been 2 months but the data hasn't been migrated yet. They have failed in the following counts1. Not delivering on promised timelines2. They don't reply till the time customers call them multiple time for resolution. 3. Even if the call connects we are asked to wait for a call back. This callback promise is not a gaurantee that someone would call. We had to wait for 2-3 days sometimes that too we got a callback when we again called the support channel4. Their migration team has not even started the import process and today its 2 months since we bought the subscription5. Alternatively, we were asked to utilize a migration tool. This migration tool fails for unknown reasosns. 6. Now we are forced to jump through hoops to just get our subscription up and running. Review Source Kirti V. developer Information Technology and Services Used the software for: 6-12 months ### "The Comprehensive Solution for Your Business Accounting Needs" March 2, 2023 5.0 Many users appreciate its affordability and the ability to customize the software to their specific business needs. However, some users have reported issues with customer support and limited customization options. Overall, Zoho Books is a popular accounting software choice for small and medium-sized businesses. Pros Zoho Books has a clean and intuitive interface that makes it easy to navigate and use, even for those without accounting experience.Zoho Books automates many time-consuming tasks, such as invoicing, payment reminders, and expense tracking, saving you time and increasing efficiency. Cons Zoho Books offers limited support options, which may be frustrating for users who require immediate assistance.Some users may find Zoho Books difficult to navigate and require some time to learn how to use all its features. Review Source SM Solomon M. Project manager Information Technology and Services Used the software for: 2+ years ### "The Emperor and Eminent Financial Tool for our Company. " May 9, 2024 5.0 Pros The tool send us financial reports and profit as well as loss forms on time. It has the best interface to use for our accounting processes. The most amazing customer service is served to us. Very fast and quick in invoice processing. Cons It has delivered to our expectations and it has never disappointed. Switched from [Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) The price was very accommodative to us since we spend less and achieve much. Review Source AB Anne B. Owner Marketing and Advertising Used the software for: 2+ years ### "All the functionality of QuickBooks - and more - at a much better price" April 1, 2020 5.0 Zoho Books has everything I need to keep my books in order, bill my clients, and track my time and expenditures. I've been very happy with this product. Pros Zoho Books does everything that QuickBooks does in a much more intuitive interface. It provides a ton of flexibility in looking at things from both accrual and cash methods, offers a free seat for my accountant, and allows me to track my time and bring it directly into my invoices. The ability to take pics of receipts and enter expenses directly from my phone app is great, too. Cons I wish that other software providers would wake up and realize that QB isn't the only game in town. Make it easier to integrate with Zoho, please! I've had some trouble syncing with my bank in the past and it took a while for customer service to understand what was really going on - there are some language barriers. But their CS agents do seem to try to help. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Wave](https://www.capterra.com/p/178021/Wave-Apps/)[Fiverr](https://www.capterra.com/p/239416/Fiverr/) Reason for choosing Zoho Books Zoho books has everything QuickBooks has at a much lower price. And Wave and And.co had too many limitations. Switched from [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Wave only allows for accrual-based accounting, which is severely limiting. Wave also makes some odd duplicate transactions when you're entering transfers and line items for invoices. Review Source Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "Organized and improved accounting" May 2, 2024 5.0 perfect to have a compliance with the company's accounting without overlooking something, it is really easy to use and it improved my progress at work Pros Zoho Books has allowed us to improve in the accounting area, having a perfect administration of expenses, accounts, invoices, payments and other tasks to be carried out, it manages a magnificent online accounting function, keeping all the payment reports up to date without forgetting invoices or payments to make, it is a very complete platform with its tools. Cons In my personal opinion, it is a perfect platform that there is nothing to improve or change. Review Source ZM Ziyad M. CEO Construction Used the software for: 1-2 years ### "ZOHO Books is my GO TO Accounting software." September 21, 2022 5.0 I LOVE USING ZOHO BOOKS together with ZOHO EXPENSES Pros What attracted me first was the price was really reasonable for a startup like us. We compared with a lot of others and it was really what we were looking for in terms of feature, easy of use and ever all experience. Cons A bit of a learning curve in the beginning. Bank Reconciliation is a bit tricky. Other than that i love it. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Zoho Books Price and feature Review Source Mike Z. Owner Accounting Used the software for: 2+ years ### "Great solution.. but not for everyone" September 20, 2018 4.0 I used Zoho Books for my own practice for 3 years+for a few of my Clients. It's fast and reliable, and developers are improving it very regularly - adding new features constantly. I would highly recommend using it especially in the businesses that would also use other software from Zoho-like e-mail or CRM-they're well priced and are extremely cost-effective. Pros Zoho Books is lightning fast-miles ahead of the competition if it comes to the speed of the software. The actual user experience is very close to the desktop software. Another good feature is its customizability - you'll find a plethora of options with Zoho, obviously designed with advanced reporting tools that come with Zoho Suite in mind. What's important - importing and exporting stuff from Zoho is also very simple - that comes in handy if you want to switch to another software from Zoho, you'll be able to do it-most counterparts allow you to migrate data only partly. Importing journals-extremely important feature-works flawlessly. Cons No integrated payroll functionality - small flaw, as you can easily import journals from the software of your choice. Average bank reconciliation - filtering records is difficult, custom sorting as well. No itegrated CIS solution. No reporting directly to HMRC. Review Source Aamerkhan M. Accountant Accounting Used the software for: 1-2 years ### "Zoho books - Accountant's Saviour" August 28, 2022 5.0 I have been enjoying the usuage of this software from day 1 learning it is so easy and the interface is much more easier to understand various options at a faster pace We dont need much learning support as the self explanatory tabs helps the user understand it from scratch Zoho Books not only saves my time but also helps me to understand the organisation in a better manner Pros The most important feature that every management is curious about are the REPORTS..! I feel its very easy and user friendly to generate reports from ZOHO The best part is that we can even schedule the reports to be sent to registered email address within specified intervals Cons The technical down time is an major issue that every software undergoes , but the customer support at Zoho has always been quick and keen to get the issues resolved at eye blink speed Review Source LL Lydia L. Blow Mold Operator Plastics Used the software for: 2+ years ### "Have a vision of caution in accounting with Zoho Books. " November 1, 2023 5.0 The overall experience we have had with Zoho Books is one for the records. This amazing product introduced us into a modern and more accurate way of accounting and taking care of our finances. With Zoho Books, it gets clear how money moves in and out and this allows us to know our financial health and performance. Pros Zoho Books allows to become accountable for our money by giving us transparency on how money is being spent. It uses automations which allows us to eliminate the manual entry work and reduce the dependency on the repetitive tasks. It has the simplest reporting tool that gives us valuable financial insights about our financial health. The billing tools are very useful and they makes invoicing so simple. It allows us to create branded invoices for our clients and sharing them with the clients is easy, secure and fast. Cons Am very delighted how Zoho Books is yet to gives us any cons. It has been working superbly well for us. Review Source CH Cassi H. Operations & Finance Director Health, Wellness and Fitness Used the software for: 6-12 months ### "It's easy to use but that's as far as it goes" December 18, 2018 2.0 The overall experience with Zoho Books has been disappointing. We were told that they were capable of so much more than what they seem to be able to deliver on. There's no real good workflow capabilities and no real way to automate processes that the user imports over and over again. If you're just starting out and don't have many sales (especially online sales) or a big budget, this is great accounting software for the value. The fact that the software developers are unable to transfer books from their own platform to an upgraded version or new version of it makes it completely incompatible with any business that is hoping to scale or merge with another company unless you have a bunch of extra staff or hours on your hands as you will be importing every transaction one by one manually. Pros It's easy to use if you're doing simple bookkeeping Cons This software is not made for those wanting to automate as much of the workflow as possible. It is also not for businesses hoping to scale with the software. The software link to the bank account and credit card frequently breaks leaving the user to have to sync manually. I have contacted customer service regarding this issue but there does not seem to be a solution. If you're looking to upgrade from a beta or lower version of books to a newer version, Zoho is not capable of transferring your old books to a new account so the user is left having to manually important each entry one by one which is ridiculous and tedious. I cannot understand why the software developer is unable to do this simple task when they were able to do it when transferring the books from Xero or QuickBooks. I’m glad others are having such success with the software but from my standpoint as an accountant I just do not see the value of the software for any company looking to scale in a digital world of eCommerce and automation, especially if the company is utilizing Amazon’s platform. The workaround I have had to implement to balance the account receivables and payables from those sales instead of having a successful either add-on or API like those of QuickBooks and Xero has also resulted in extra work which could all be automated if only the software had the capability. Review Source Sara B. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "As soon as ZohoBooks is set up, creating invoices is a breeze" January 23, 2023 4.0 Once you have your invoice template set up, creating invoices is a breeze. Zoho Books integrates quite smoothly with both Zoho CRM and Zoho Subscriptions. It would be helpful if there were a way to customize reminder emails depending on the reason the invoice was not paid. Pros Each and every one of our clients' billing and subscription needs are handled by me personally. We really liked how simple it was to link Zoho Books and Zoho CRM. Since our customers come from all over the world, having access to many payment gateways is invaluable. The creating goods function is quite beneficial, since we offer numerous services at different pricing. Cons Workflow and Invoice Personalization. One company's choice of languages for use with international clients. Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/) Their help desk staff is quick to respond and really knowledgable. Even if your question isn't directly related to Zoho Books, they will do their best to find a solution. Not having access to such a helpful support staff would have prevented us from making many of the customizations we did. Review Source Becky F. Software Developer Hospital & Health Care Used the software for: 1-2 years ### "We can track all invoices with Zoho books" March 17, 2023 4.0 In terms of billing, invoicing, tracking payments, and maintaining an accurate inventory count, I can confidently say that this experience has been nothing short of remarkable thus far. Pros Having 2nd factor authentication and many ways to retrieve transactions, as well as everything else you would need to keep your business functioning, are two features I particularly appreciate. Cons This is the trickiest part because I can't really think of anything I dislike; however, I do have some comment on the quality of customer support and the requirement of an internet connection. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) It's been useful for keeping tabs on bills, and it syncs up nicely with Zoho Books. Simple interface with as many options as possible. The Zoho Books general accounting features are excellent, and the software makes it simple to create dashboards and reports. Review Source Martin D. Administrative Clerk Information Technology and Services Used the software for: 1-2 years ### "Zoho Books is the best finicial reporting software." September 8, 2019 5.0 Zoho Books is the best software for the financial reporting and everyone can easily used this software in a more efficient way. Moreover, it is the best tracker all of our accounts and finance. I would recommended this software because this software is one of the best tool for financial and accounting. Pros Zoho Books is the best source to create our invoices and it is the best financial reporting software in all over the world. The most significant thing about this software is that we can easily send all of our invoices and expenses and get paid online with out any problem. Moreover, Zoho Books is so easy to use and very convenient software. The another best thing about this software is that it is the best accounting financial management software because it is the most reliable software for accounting as compared to its competitors. Cons The most obvious difficulty that we faced while using this software is that there features are not much advanced as compared to its competitors because it cannot provide the great features of sending expenses and finance to the business companies. The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices. But still it is the best tool for business accounting. Review Source VR Verified Reviewer Finance Manager Education Management Used the software for: 6-12 months ### ""Zoho Books"; Accounting made easy." December 19, 2020 5.0 I have been in the field of finance and accounting for quite a couple of time now and have tested many accounting softwares. I finally landed on Zoho Books and my experience with this software is amazingly outstanding in its results and ease of use. Pros It's very effective and efficient in its operations. Zoho Books perform splendid task as expected. The BRS statement is also an amazing feature I enjoy mostly on this software as it prints clearly all required details as expected. Cons For the fact that the little shortcomings are prevalent regarding the usage of this software, its benefits cannot be outweighed. The only problem i think is with this software is for the fact that you must be familiar with the accounting terms as a new user to be able to effectively use the function to the fullest benefits. A learning or help pop ups when added to the features will be of help especially to new users Switched from [Quicken](https://www.capterra.com/p/151854/Quicken/) Zoho Books is best at invoicing and tracking client expenses. It also has a user friendly interface which make work easy to navigate through. Review Source JK Jeethendra K. Founder & CEO Financial Services Used the software for: 2+ years ### "From free to paid subscription" September 11, 2023 5.0 Overall I liked the experience since we deal in both retail & software industry in one account itself. Pros The ease of using the zoho books across all the device since the data is stored in server rather than tally in which the data is stored locally in the system. Cons Nothing to complain as such, but you can say demo or training is necessary extensively to use the application in more productive way. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Review Source VR Verified Reviewer Intern Accounting Used the software for: I used a free trial ### "Limited customisation" July 1, 2024 5.0 Pros Intuitive Design: Easy to navigate, with a clean and organized layout.Minimal Learning Curve: Simplifies the process of managing financials, even for users with limited accounting knowledge. Cons Zoho Books doesn't have built-in payroll features and relies on third-party integrations, which might not be as seamless or comprehensive. Review Source BB Barry B. CEO Management Consulting Used the software for: 2+ years ### "Zoho Books - Baac Office" April 16, 2024 5.0 Pros It's much better than QuickBooks Online and much less costly as part of Zoho One Cons Can't think of many cons, as it works so well Review Source AB Andrei B. Branch Manager Financial Services Used the software for: 1-2 years ### "Book keeping done wright" May 11, 2024 5.0 I really like Zoho Books, the design is nice and intuitive. I learned to use it very fast. Support was great when needed. Pros Zoho Books is an exceptional accounting service, it offers a free version for small business but paid version too. Works great with bank reconciliation and is packed of good features that you found only on expensive software. Getting reports like P&L is easy and the reports looks good. Integrates good with other Zoho apps if you are using them. Cons No cons for Zoho Books, the software works good. Review Source Response from Zoho May 28, 2024 Hello Andrei. Thanks for your detailed review about us. We are glad you are enjoying using Zoho Books. NS Nathan S. Digital Marketing Manager Used the software for: 1-2 years ### "All in One Accounting Solution for SME businesses" March 26, 2018 5.0 Pros A true CRM tool for sales people with the tools the ability to give accountants information needed. You can provide invoicing and estimates for clients as well as get an overview of sales for the year, the month and other important information. We have been using Zoho for over 5 years and almost swear by it, especially in our line of business with integration with payment options, we can accept multiple payment options from clients without changing our workflow. Whether used on its own or used with the other suite of Zoho apps, Zoho Books is definitely a recommended tool for anyone starting out and looking for an affordable accounting/CRM solution. Cons Only administrators can adjust invoices once they have been sent which limits functionality for larger sales teams. Cancelling an estimate or invoice even when in draft mode is not as straightforward as when you create one. Mobile apps for Zoho Books is not as easy to use as the web app, if you are running a business, it is good for viewing sales at a glance but it is not ideal for CRM on the go. There is a slight learning curve to use Zoho Books for accounts especially if you are coming from another accounting suite. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.