# Page 6 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Zoho Books the right Purchasing solution for you? Explore 672 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163115/Zoho-Books/reviews --- Zoho Books 4.4 (672) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Zoho Books ## Showing most helpful reviews Showing 126-150 of 672 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rick K. Owner Construction Used the software for: 2+ years ### "Zoho Books has been our go to for invoicing for years" March 22, 2023 5.0 I started using many years ago and have used it ever since. It's been easy to use and the customer service has been great whenever I need a little help. It's simple to create new invoices and it's what I always recommend to others. Every so often I try other services but always end up back at Zoho and all their different services. Pros I have been using a single template for years and it's made my life very easy. It even creates the invoice and reminds me to send it. Cons I wish would automatically send the invoice for me but it's not a big deal. I just really like automation whenever possible. Switched from [Brex](https://www.capterra.com/p/182054/Brex/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Mint](https://www.capterra.com/p/213530/Mint/)[Stessa](https://www.capterra.com/p/181042/Stessa/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Zoho customer service has been top notch and is part of a much larger suite of services so the integration is great. Review Source Svetla M. Product owner Industrial Automation Used the software for: 6-12 months ### "Super easy, integrates with Zoho inventory in seconds" October 9, 2021 5.0 allow us to setup customer invoicing, and particularly recurring ones, in a breeze. The stripe integration works great, we have saved tons of time creating invoices and reminding about outstanding payments.. Pros Ease of use, the option for free account which is great for those first month's with few invoices, recurring invoices, smooth integration with Zoho inventory Cons All is great, we have all functionality we need so far Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing Zoho Books Free version available Review Source TS Thea S. Freelancer Non-Profit Organization Management Used the software for: 2+ years ### "Manageable and focused to win." January 25, 2024 5.0 It feels nice having the right support whenever needed. simplifies makes finance management easy and secure. The features are outstanding. Pros There is easy collaboration while using . It is easy to hold negotiations across all levels. Getting paid online instantly makes it more enjoyable and relaxing. It is generally an easy to use tool with huge focus on achieving goals. It's integration is major and relatable. Cons is user friendly. I don't find anything wrong yet. The price is also reasonable. Review Source Maria B. Accountant Accounting Used the software for: 1-2 years ### "A good Option for Small businesses." August 13, 2018 5.0 Pros This is quite a good option for keeping records. This software has excellent support to its users and gets updates on a regular basis that is they continue to add new features. In order to keep a view on the progress you can view automatically generated reports in a graphical representation which is very easy to understand. They will also give you payment reminders of invoices so that you won’t miss any post-dated activity. Cons I don’t even get the point that even I can modify the invoices in this software or not, if not then zoho should add this option and if yes than they should make it easy to understand by any user. They should also add the option of copy to store company’s data in the system because this option is not available we have to keep paper records instead. They should make it a cloud based software because when you change the system you should face the difficulty of transferring data. Review Source Magued A. Business Manager Canada Human Resources Used the software for: 2+ years ### "Great and reliable accounting software" November 21, 2022 5.0 became essential for my business. It saves me a lot of time and made me organize all the finance of my company quicker and easily! I recommend it 200%! Pros User friendly with many features. It helps me a lot managing my company by showing my expenses and revenue. I can manage my taxes quickly, choose the currency, and link it to my bank account so I can follow up the transactions. Cons The bank account link isn't working well and it's had to tell when it's working or not. Reason for choosing Zoho Books Great offer with the Zoho One bundle Review Source JF Jorlyn F. VA Bookkeeper Construction Used the software for: 1-2 years ### "Affordable software" June 29, 2022 4.0 If you are looking for affordable software for accounting and easy to use, I definitely recommend this software. Pros Generating reports, and organizing billing and invoices are one of the best features of this software. Even newbies in your company can use this because it's friendly user. And the price is affordable. Cons Few improvements such as time-tracking for inputting invoices or billing so it can be monitored by others and duplicate data Review Source RH Rob H. Owner Telecommunications Used the software for: 2+ years ### "RUN do not walk way from this product!" April 27, 2021 1.0 I would rather deal with the IRS, Comcast and AT&T all at once than this company. Pros Zoho has been a constant and ongoing headache since switching 3 years ago. Since then it has been an ongoing everyday headache. Support simply does not exist with this company. Support articles are 10 years old and do reflect the current software. Cons Support! This company DOES NOT PROVIDE SUPPORT. Whoever answers chats simply wastes your times and never ever helps. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Because quickbooks support is even worse than Zoho. Quickbooks support is all based in the phillipines and is just about as bad as Zoho. But with quickbooks you can reach US support eventually and even a corporate office. With Zoho there is NO ONE AT ZOHO WHO CARES AT ALL ABOUT YOU AS A CUSTOMER. Review Source VR Verified Reviewer Administrative Specialist I Professional Training & Coaching Used the software for: 6-12 months ### "A little learning curve, but very user friendly!" November 15, 2018 5.0 Pros I'll preface by saying I came from the ancient times of Excel bookkeeping to Zoho. The Books app making invoicing, reconciling, collections, and all of the A/R tasks a breeze. Initially I had to do some exploring, get templates set up for all of our items, and test out the features I needed to use. Whenever I found an issue I couldn't resolve, our account rep was easy to contact and ever helpful. The ease of invoicing is my most favorite. I can create a single invoice or make it recurring. The invoice cloning feature is great so I don't have to input the same info over & over. Cons The one fatal flaw of Books, for me, was that importing my contacts from an Excel spreadsheet was a nightmare. My files were set up in a pretty standard format - name, company, title, etc., but Books just didn't translate to something so simple. I was incredibly disappointed in this as I can easily import to other software in no time. Importing took me hours and I still had to go in & make corrections. If not for that, I'd say this software is A++! Review Source SK Sumukha K. Accounts Executive Commercial Real Estate Used the software for: 1-2 years ### "Better Accounting Software" April 15, 2023 4.0 Pros Invoice and billing options are good and we can accept the credit card payment and online payment, and auto generation of monthly invoice and we can set due dates so the system will send auto reminder for aged receivables to the tenant Cons when its come to reports like Financial reports and budget forecasting and other its bit difficult to analyze the report and it is bit confusing in Aged receivable report Review Source VR Verified Reviewer Financial Administrator Manager Consumer Services Used the software for: 1-2 years ### "Zoo Books = Everything all in one place" April 28, 2022 5.0 Pros I love the way the whole book had everything all in one place. The reports are very easy to use and easy to manage balancing. Cons I have nothing negative to say about the whole book Review Source Prosper S. Finance Manager- Managing a team of 4 Used the software for: 2+ years ### "Very easy to setup and use. Zoho allow interactions with non zoho products " April 25, 2018 4.0 Easy upload of invoices and expenses, tracking my tax transactions and easy maintaining of accounting books Pros Recurring Bills Mass uploading of transactions cloud based transactional approval Tax compliant Live bank updates Price list feature comprehensive details for contacts Reminders Cons Reconciliation of previous transactions: when there is a mistake in of the previous months reconciliation history, all other reconciliations has to be deleted till the date you want to make the change. Does not support retail with multi-location. It means each location will have to be setup up as a separate company. There should be a location or class feature on each transaction and same should be reflected on the reports. Review Source Mehedi Hasan M. WordPress Developer Design Used the software for: Less than 6 months ### "I love using Zoho Books since early 2021 and still using happily!" June 16, 2021 4.0 All in one I had a great experience with in this recent months. I hope this with continue and they will provide more features to the board. Their support system is pretty good. I love their work! Pros I mostly like the invoicing feature as I can set my work hours and then analyze them and making invoices to send to my clients. This way I can manage all my clients with their work hours and payments. Thanks to ! Cons Sometimes I get hesitant on the banking fetching system. I am not sure it's me or Zoho who is creating those issues. Sometimes I see error data on the page. Switched from [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) I see as more friendly and functional than the last one I used. I am getting new features on Zoho Books that's why I switched. Review Source RF Rebecca F. Owner Individual & Family Services Used the software for: 1-2 years ### "Over 50, not an accountant & never aspired to own a small business..." November 25, 2016 4.0 It's true, but when your calling is a clear one, you are obligated to follow! Our small care giving business has employees working exclusively at customer sites. The caregivers (most also over 50 yrs. old) input their time, mileage & expenses from their smart phones. Invoicing is generally done at my laptop but can be done from my phone. The invoicing can be personalized with valuable information for our clients such as upcoming holidays, rate changes, & thank yous for allowing us to earn their business. The reporting is simple to use as is the customer support. The customer support is very knowledgeable & easy to understand. We have never experienced a wait time either. We tried another accounting package our first year of business & found it too cumbersome & not user friendly for those of us with only basic accounting skills. Zoho was recommended by our professional accountant & business advisor. Zoho has greatly simplified our invoicing, reporting, & customer account related tasks, so that we can focus on senior care giving where our gifts are strong. Thanks, Zoho! -R. Ford, Owner of The Merry Marthas, LLC Pros \- Phone based app & laptop s-ware are EZ to use. Cons Don't quite understand how to customize an invoice, save it & use it for monthly billing. Sometimes, I have to play around with the invoice to get all of the detail needed to print. For example, it is not readily apparent how to display the dates for which each expense is incurred on the invoice. Not having a copy of our company's data stored on our system makes me nervous so we keep paper back ups. Surely there is a better contingency plan of which we could take advantage. Review Source BJ Brandy J. Owner Retail Used the software for: 2+ years ### "Brandy Jackson" July 28, 2022 5.0 Pros That it integrates with Zoho Commerce . This is the reason I chose it Cons It is very expensive. But it is one of the only ones out there that works with a website Switched from [Shopify](https://www.capterra.com/p/83891/Shopify/) I liked the price of shopify better , but really needed an accounting program the talented with my website Review Source VR Verified Reviewer Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Zoho Books Review " June 14, 2024 5.0 Pros \- Good mobile app which is fast - Good logo which is attractive - Efficiency and quality Cons \- Extra charge for turning uploaded documents into transaction. Review Source Adrian P. CEO Retail Used the software for: 2+ years ### "It's good but not great" May 28, 2021 4.0 I use this for our charity and it is a great low cost solution. For my business, I ultimately had to change back over to QBO. The little bugs and limitations got in the way for a more complicated business setup where QBO is well utilized in this area. Pros The workflows you can create are great and the support is quick to respond. Cons Like everything in the Zoho Suite, it is always at 80%. There are always things that don't work properly and bugs. The integration for Amazon Seller Central was not great. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Save some money for the charity Review Source VR Verified Reviewer Composer Arts and Crafts Used the software for: 1-2 years ### "Long on numbers, short on details" January 17, 2019 3.0 Difficulty with input, bland kindergarten UI visual appeal, deceptive organization and cleanliness, disjointed universal connection with other software units. Pros combines the functionality of traditional financial online software with the interconnectivity that we've come to expect from the Zoho brand. The colors pop, the organization, although unusual, is regular and consistent. Bill management is complete and comprehensive. Charts and graphs are auto-fill, antiquating the days of yore where manual input was required. Cons suffers from the same problems that all Zoho apps suffer from, namely the haphazard interconnectivity issues that make a seamless user-end experience unlikely, and the discordant ways in which the left hand menu is organized. What is mistaken for a crisp, clean presentation quickly becomes an ivory eyesore as one frantically searches the interface, across all Zoho apps, for the single function input needed to get the entire operation running. Great for small business, but built by small minds. Expansive, creative use of the software is passively prohibited through presumptive task and structure assignments. Another empty room in the Zoho mansion. Review Source MO Mumbo O. Research Assistant Research Used the software for: 6-12 months ### "Streamlining online payment processing and data security" March 5, 2024 5.0 The experience has been amazing and online payment has been streamlined Pros I like the robust security that comes with the tool which ensures our data is kept secure Cons There are no significant challenges I have encountered so far Review Source JM Jabir M. Senior Auditor Accounting Used the software for: 2+ years ### "Good Online Accounting Software" June 1, 2023 4.0 Simple software, can do the accounting with less accounting knowledge, its able access from any were in online. Pros ZOHO has many other apps implementation and its able to customize according to our requirement. Cons Reporting format of Balance sheet and Profit loss in excel need to improve. Alternatives considered [QuickBooks Time](https://www.capterra.com/p/151722/TSheets/)[TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Reason for choosing Zoho Books Can Access from anywhere, for our client can access from the abroad Review Source SS Suvesh S. Assistant Vice President Business Supplies and Equipment Used the software for: 6-12 months ### "Zoho Books is easy to implement and teach employees " January 13, 2023 5.0 Pros User based access is possible and has good features.Fast implementation and easy to customise or add fields by yourself Cons For billing invoices, it's not possible to link Multiple Purchase Invoices to Sales invoices making it difficult to calculate line level margins Review Source Deepak B. Chief Operating Officer Information Technology and Services Used the software for: 2+ years ### "Great Collaboration" October 9, 2019 5.0 Great experience although after 2 years we are still learning, it is good for indian accounting system Pros The statement download from bank and reconciliation option is great GST filing options are great Dashboard is very well designed Android application is very useful Cons I would have prefered if it has quotation sending options also Process sometimes seems too long for creating manual vouchers Switched from [TallyPrime](https://www.capterra.com/p/127762/Tally-ERP-9/) Online Cloud base GST enabled software, and ready for integrations Review Source Peter B. Ast mgr Retail Used the software for: Less than 6 months ### "A great expense tracking solution. " June 16, 2023 4.0 Pros The automatic upload of receipts. It saved a lot of time. Plus reconciling receipts against the company expense card made it even easier to see which receipts were paid for by the credit card and which weren’t. Either cash from business or employee purchased in need of reimbursement. Cons The reporting feature seemed awkward. Customer care we’re keen to show me what I was oooking for but it seemed that what I was trying to explain either isn’t part of the available options or I didn’t understand the advice from tech support. Switched from [Expensify](https://www.capterra.com/p/97594/Expensify/)[bkper](https://www.capterra.com/p/146135/bkper/) Ease of use and simplicity. Review Source SS Sanjay S. Owner Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Zoho Books: Accounting software for Sma and Medium Enterprise" September 14, 2017 4.0 Overall good software for small and medi enterprise with good features. Pros is cloud based accounting software with many impressive features. Below are the pros of ZOHO Books 1. Zoho comes with many inbuilt accounting software features like inventory management, Payroll processing, Sales and Purchase booking etc. 2. Can be integrated with your online shoping websites like shopify, woocommerce and many more. 3. Automatc recurring expense booking like depreciation, monthly rent etc. 4. Zoho has rebust cloud technology and provides 99.99% downtime, also provides top security for your data protection. 5. In cloud based software there is negligible risk of data loss as service provider regularly takes backup of data. 6. Cloud based software are are far better than DOS based or windows based softwares. 7. Zoho books is available with reasonable price compared to other cloud based software. Cons 1.As compared to Quickbooks online many features are missing. 2.Disadvantage of cloud based software is it becomes difficult to shift to windows based software as data can not be transferred easily. 3. Zoho attracts consumer by quoting very less fees for 1st year but from next years there is steep increase in charges. Review Source RG Roland G. CEO Information Technology and Services Used the software for: 2+ years ### "Eine kostengünstige Alternative für kleine und grosse KMU" January 3, 2021 5.0 Wir verwenden seit mehreren Jahren für die eigene Firma und haben inzwischen zahlreiche Projekte für unsere Kunden realisiert. Die Funktionalität ist ausgezeichnet und die hohe Automatisierung spart uns viel Zeit. Pros Einfach im Aufbau und in der Anwendung - auch mobil. Viele Personalisierungs- und Automatisierungsmöglichkeiten. Im Vergleich zu anderen Finanzsoftwareprodukten ist sehr preiswert. Cons Spesenmanagement funktioniert über ZOHO Expense hervorragend und für Lagerverwaltung bietet ZOHO Inventory die ideale Ergänzung. Reason for choosing Zoho Books Die gute Integration mit anderen ZOHO Produkten, wie ZOHO Expense, ZOHO Inventory, ZOHO Commerce, ZOHO Projects und ZOHO CRM etc. haben uns überzeugt. Review Source Elyn H. Content Creator Writing and Editing Used the software for: 6-12 months ### "Great free version, will consider upgrading" May 10, 2023 5.0 Pros It had good customer service! When I was locked out of most of my online accounts, they were very helpful and let me get back in easily. The price is good compared to other accounting services, as low as $15 per month for simple accounting. Cons I wish it had auto-scan for free. Also, when you upload, it is difficult to add multiple documents to a single expense. This is because you can only add your uploads to a new expense. Reason for choosing Zoho Books It was recommended for small businesses, and the price and free version beat QuickBooks. 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