# Page 13 | Zoho Books Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Zoho Books the right Purchasing solution for you? Explore 671 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163115/Zoho-Books/reviews

---

Zoho Books

4.4 (671)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 13 - Reviews of Zoho Books

## Showing most helpful reviews

Showing 301-325 of 671 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AU

Alex U.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Great value and functionality."

November 25, 2016

4.0

Zoho pretty much covers all the things we need. Very easy to use, very logical interface and nice reporting. All items are cross-linked. You can create a sales order and convert it into a purchase order. Quotations are converted to SO, SO to invoices. The financial part is great - multiple currencies, multiple bank accounts, descriptive reporting, and current status overview. Some advanced features are not so well developed as in offline systems (like template customization capability is limited by design; owners equity and profit are visible through reporting, but no tools to work with them, etc.), but we are talking about a nice tool for SMB here!

Pros

Ease of use and nicely featured for everyday business.

Cons

Some things are visible, but no way to utilize them (owners equity, profit distribution, tax payable).

Review Source

WS

Wayne S.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great Bookkeeping System"

November 25, 2016

5.0

I'm a small business owner and salesman. For years, my bookkeeping 'system' was incoming invoices, receipts and copies of outgoing invoices piled into a shoe box! Obviously, I didn't like accounting or bookkeeping. Business was good so I didn't need to track 'every nickel and dime.' A few years ago, when the economy started 'downhill', I realized that I needed to do a better job of tracking my expenses and sales. I tried several different bookkeeping systems (some very expensive!) but they were too complex for me. I had been using ZOHO CRM for several years before I noticed their ZOHO BOOKS system. I tried it and fell in love with it! It is easy to learn and easy to use. Whether you love accounting, or hate accounting, you will love ZOHO BOOKS. Give it a try....

Pros

Easy to learn and easy to use.

Review Source

Stephen S.  
Principal Attorney & Counselor at Law  
Law Practice  
Used the software for: Less than 6 months

### "ZOHO Books is a Feature-Packaged, Affordable Alternative to Quickbooks"

February 18, 2019

5.0

My overall experience with ZOHO Books has been awesome! My business has saved money and now has an accounting platform that is much more suited to our needs and offers more features than our previous platform.

Pros

As an attorney, I love that ZOHO Books can properly and easily manage trust accounting transactions. Very few other accounting platforms can do this. QuickBooks Online requires a "workaround" method to do it, and even that method is not as good as that found in ZOHO Books.

Cons

It's hard to find a particular thing that I don't like about ZOHO Books. But, I suppose that receipt capturing could be made somewhat easier to do.

Review Source

WB

Wilfried B.  
Financial Director and Comptable  
Telecommunications  
Used the software for: 2+ years

### "Zoho Books review"

February 21, 2023

5.0

Pros

An easy to use software in the field of compatibility. Zoho Books has a user-friendly interface and provides access to many features

Cons

The customer service is less perfected and needs to be improved

Review Source

Teymur O.  
Digital Marketing Specialist  
  
Used the software for: 6-12 months

### "Reasonable accounting product"

April 20, 2018

4.0

Pros

It has super easy to use dashboard. The overall interface is user-friendly. Timesheet function is working quite good.

Cons

Search bar and search system can be upgraded Customer Care Service is not responsive enough Price is a bit higher

Review Source

KG

Kelly G.  
Recruiter  
Marketing and Advertising  
Used the software for: 2+ years

### "LOVE Zoho products"

July 11, 2018

5.0

Pros

I tried Quickbooks and several other software types to help with invoicing and AR/AP. Nothing was as easy at Zoho. Their customer service is amazing and the price point is perfect for me and my needs!

Cons

Nothing that I can think of, honestly. I have experienced no issues, the interface is incredibly intuitive.

Review Source

AN

Asim N.  
Operations Head  
Information Services  
Used the software for: 2+ years

### "ZOHO Review"

December 9, 2022

4.0

Pros

The mobile app was too handy and the integration to GST portal made filing and reporting easy.Also missing Purchase expenses were updated from GST filings by other companies.

Cons

Becomes costly as users increase and Connected Zoho mail

Review Source

SM

Sofie M.  
Language School Director  
Education Management  
Used the software for: 1-2 years

### "A very visual dashboard"

November 6, 2020

4.0

My overall experience when dealing with invoicing to my customers has been very favourable. However in managing my own accounts some of the steps have been a bit tedious, especially when trying to adapt to country specific accounting systems.

Pros

Tracking of invoices and their payments. It allows me to keep track of overdue payments and easily send out reminders. As well as tracking payments of invoices received. The automated bank feed is also a useful feature saving time.

Cons

I am based in Spain and some invoices carry different taxes that are not so straight forward to include. It has been a bit tedious to try and work out and to adapt the system to include a basic feature of the Spanish taxing system.

Review Source

VR

Verified Reviewer  
Media and Content Developer  
Computer Software  
Used the software for: 6-12 months

### "Zoho Books Works"

January 15, 2019

4.0

In looking for a cost-effective bookkeeping solution, we turned to Zoho because we were already using other tools on their platform. We are very happy with the integration with those tools. Zoho Books isn't as user friendly or intuitive as other bookkeeping software, and it may not have every feature you may expect after using something more mainstream like Quickbooks, but it serves our needs, and works very well with the important integration with other apps that is helpful to our particular business.

Pros

The ability to connect my books with the utility of the rest of Zoho's products.

Cons

A bit of a steep learning curve, and not a simple way to change some key settings once set up.

Review Source

BST

Bo Sparsø T.  
CEO & Partner  
Real Estate  
Used the software for: 2+ years

### "Zoho Books "

November 25, 2016

5.0

Before switching to Zoho Books all of our company accounting was done in a outdated none-cloud accounting program with limited features. With Zoho books our company owners are able to access our accounting anytime and anywhere, restrict access to certain confidential information that our bookkeeper does not need access to and set up alerts in case postings not living up to our guide lines are entered into the system. Furhermore we can view all relevant attachments such as invoices and expenses directly in Zoho Books and all of our clients can log into the customer portal and view all details of their customer account. Switching to Zoho Books has enabled to take book the control of our accounting and provides us with a transparency that we did not have before. Zoho Books therefor comes highly recommended by us. We use a wide range of apps from the Zoho App Suite and Zoho Books is one of our favourites.

Pros

cloud based, feature rich, simple to use, has user profiles, has customer portal, good customer service,

Cons

no budgets,

Review Source

NT

Nycal T.  
VP  
Human Resources  
Used the software for: 1-2 years

### "Function and Form All In One"

August 17, 2018

5.0

We were able to immediately set-up and manage out A/P and A/R using this system. We created a professional interface with our customers that translates into confidence in our business.

Pros

The Books application set-up for use by a novice or expert. There are a ton of pre-made templates included and ready to go. Customization of the templates and tools are super easy.

Cons

The banking downloads and sync feature is not made for speed. They need more options for making payments to vendors.

Review Source

GT

Gaurav T.  
Business Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "I use zoho books to generate invoices and track expenses. And after using it my life had became easy"

October 13, 2017

4.0

Overall it is good for small budget and can be used in firms with less capital to invest. It has made my work alot easier and now I complete my work on time.

Pros

It is very customizable and can be synced with Zoho CRM. It is very convient to see payments made by customers and it is very easy to create invoices according to that in Zoho books itself. They also have mobile application for working while laptop is not accessible. It is cloud based so data is safe and secure.

Cons

Initially the charges are low compared to other products present but from next year they increase their fees and also it has less features in comparison to some other products like quickbook.

Review Source

MK

Milena K.  
Bookkeeper  
Accounting  
Used the software for: Less than 6 months

### "Good, but not great!"

May 10, 2023

4.0

Good price, also it is easy to implement, and use.

Pros

Easy to implement and use, but wasn't happy with the functions.

Cons

Limitation of the functions and the customer service wasn't as expected.

Reason for choosing Zoho Books

Price

Review Source

SG

Sheri G.  
Account Manager  
  
Used the software for: 1-2 years

### "Easy to Use!!"

July 11, 2018

4.0

Pros

I like how easy it is to work with Books, and sending out invoices is so simple - I can even do it on my phone, if necessary. Designing the invoice to look like we wanted was quick, and we can use different templates for different clients - which means we don't have to make one invoice work for several different scenarios.

Cons

Sometimes getting the different Zoho modules to work with each other seamlessly can be a challenge for me.

Review Source

TB

Toma B.  
Owner  
Retail  
Used the software for: 2+ years

### "Best all round"

November 28, 2016

5.0

For years we used what everyone else used, for that we had the daily struggles to do things like change the invoice appearance. We came across the Zoho products ran a trial and we got hooked. The simplicity and the ability to have access anywhere through any device was fantastic, needless to say it is years later and we are still going strong. Thank you Team Zoho

Pros

Customer service Access anywhere from any device

Cons

No ability for client to sign delivery note on the iPad or phone so you don't need to print. Current version won't print to AirPrint

Review Source

WJ

Wesley J.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "The best value and features for digital finance/project tracking"

March 11, 2018

5.0

An affordable way to track the finances and project times for a small, mobile company.

Pros

The ability to track time spent on a specific project for a specific customer and translate that to invoicing is great. The customer specific portal for them to access their invoices is another great feature that separates this tool from so many others.

Cons

The fact that there are so many great features can make it challenging for some people to setup and use. Once you get used to it though it's great !

Review Source

LES

Luis Enrique S.  
Lcdo. T  
  
Used the software for: 2+ years

### "Zoho Books helps streamline all important back-office duties of thr office."

April 22, 2018

4.0

Pros

Zoho Books helps me manage finances per projects, where you can add tasks, assign members, and follow processes using your mobile device. Simply insert your sheets and client information in the system, and bill them to customers in a second.

Cons

Zoho Books is a decent program that can be nightmare. If you require anything more than the most basic accounting then Zohos ridiculously restrictive rules require you to do a workaround for the most basic transactions.

Review Source

jT

jai T.  
Marketing Director  
  
Used the software for: 1-2 years

### "Decent accounting package with a good selection of features "

January 12, 2018

5.0

Pros

The interface is clean and visually pleasing. Generally the flow of most transactions works well. Overall more pros than cons :-)

Cons

can be a little clunky for some operations requiring to switch between Books and Inventory modules, would be nicer if they were more tightly integrated. i am based in indonesia and it would be great if there was a supported payment gateway other than PayPal which the fees are too high to be viable

Review Source

VR

Verified Reviewer  
Market Intelligence Analyst  
Insurance  
Used the software for: 6-12 months

### "Zoho Books is pretty good but lacks in some major areas"

June 15, 2018

3.0

Pros

The best part about this software is the price and the fact that it natively integrates with all other Zoho products including Zoho CRM and Zoho Inventory. This means that the customer, inventory, and pricing modules of Zoho Books are awesome and WAY more capable than quickbooks online.

Cons

Just to preface, I am a quickbooks online user. I don't feel that Zoho Books is as easy to use as quickbooks in a few major areas: 1. Reconciliation is much easier in quickbooks and I prefer quickbooks bank feeds as well. 2. Quickbooks has a MUCH better mobile app 3. Quickbooks has more third party apps and better interfaces with many third party apps. For these reasons, we actually use Zoho Inventory and CRM with quickbooks and not Zoho Books. Zoho continues to improve the product so one day maybe we will be able to switch but I don't feel that it meets all of our needs at this point.

Review Source

AD

Andre D.  
Tech Support  
  
Used the software for: 2+ years

### "Great program!"

February 15, 2018

5.0

Pros

The ease of use is great keeps all the accounting in order, I love the recurring invoices and the overall program

Cons

I wish the program would carry over the amounts not paid on a recurring invoice so that it would show the total amount due including any past due amounts

Review Source

WO

William O.  
Manager  
Accounting  
Used the software for: Less than 6 months

### "Support"

October 16, 2023

4.0

NO Support

Pros

It is easy to setup and start using it. I loved it a lot but their support SUCKS

Cons

Their support sucks you go back in forth with someone that doesn't know about accounting.. So I am just going to find something else can consider all the work I have done in my account as a loss....

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Zoho Books

I am going back to QuickBooks what support they have is better than Zoho Books

Review Source

SJ

Sreekumar J.  
Co-Founder  
Information Services  
Used the software for: 1-2 years

### "Enables to manage the books and GST compliance with ease without buying any software or server"

July 2, 2018

5.0

Pros

1\. When I started using Zoho Books, I was a beginner in accounting. However Zoho App made me a basic accountant in a matter of a few hours. 2. It is unbelievably simple to setup and use. Learning and self service support sources are plenty 3. As a startup enthusiast, I recommend Zoho Books to any startup or small business 4. Just get in and no more worries on the GST compliance portion in India 5. Invoice customization is a beautiful feature 6. Integration capabilities are superb. 7. Payment gateway is a big plus All together I am finding Zoho Books as the best one available at an affordable pricing

Cons

Invoice signing is currently done with an upload of signature image. If provision is there to sign using a digital signature, that would be great

Review Source

KS

Kathy S.  
Administrator  
Government Relations  
Used the software for: Less than 6 months

### "ZOHO Books has been the easiest software that I have used in years."

March 5, 2018

5.0

The ease of matching entries entered in ZOHO Books versus the charges on our company credit card.

Pros

What I like most with this software is the ease of use. I have not used ZOHO Books for very long, but it is very user friendly, you are able to edit the information that is entered. I use ZOHO Books daily to review expenses that have been entered as well as submitting a timesheet each day. For other software I have used, expenses are entered weekly and in ZOHO Books, the information is entered daily which gives our company a better idea of what has been expensed each day versus looking at software that shows a week long process.

Cons

I do not believe that there is anything else ZOHO Books can do to make this software any easier. If I was to add anything that I did not like about this software, it would be the Banking Portion. Occasionally, there are transaction entries that are not able to be removed when the information is not able to be matched against our company credit card. There are entries from November 2017 that are unable to be deleted or at least there are no instructions on how to remove the unwanted entries.

Review Source

Eymard P.  
Assistant Manager Business Development  
Information Technology and Services  
Used the software for: 2+ years

### "Good cloud based accounting software"

March 22, 2019

5.0

Pros

Zoho Books is a very good cloud-based accounting software which takes you to the next level from traditional accounting methods. Integration is effective

Cons

There are no negative feedback on the product for the moment.

Review Source

KI

Kalume I.  
Senior IT technician  
Computer Software  
Used the software for: 1-2 years

### "Online book of account "

August 30, 2023

4.0

I use the software for project accounting and it operates well.

Pros

The software integrates with Zoho invoice which makes work of creating invoice easy and massive.

Cons

The software is excellent at record keeping and report on transaction done under invoice and billing

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.