Who Uses This Software?

Medium to large sized businesses.


Average Ratings

27 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Standard Monthly- $15/10 users/month Standard Yearly- $150/10 users/month
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • Zoho
  • www.zoho.com/books/
  • Founded 1996
  • United States

About Zoho Expense

Zoho Expense makes expense reporting, effortless. Automate expense recording, connect credit cards, streamline approvals, gain spend visibility and control.


Zoho Expense Features

  • Approval Process Control
  • Invoice Management
  • Multi-Currency
  • Receipt Management
  • Receipt Upload
  • Reimbursement Management
  • Spend Control
  • Time Tracking
  • Workflow Management

Zoho Expense Reviews Recently Reviewed!

It is easy to use and useful

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Can manage our expenses anywhere easily. It is a great interface simple and complete with a lot of possibilities

Cons: Would like a MacOS version app to view from my office all the movements about the organization expenses

Overall: To know in a real time the expenses of all the projects we manage at the same time

great tool to any company

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use, none of our users had any problem getting used to using it and it is very intuitive. Great!

Cons: still needs some features. Being a relatively new software within a field of activity in which so much customization is needed, we miss some features.

Make very easy to catch-up pile of late expenses

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Amazing text recognition to find most important the expenses information. It speed up the expenses keying

Cons: Capacity to analyse and review the expense report to crosscheck potential incohérences

Overall: it reduces my time to manage the expenses

Zoho Expense is a very useful software which we have just started using.

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy integration with Zoho Books. Clean functionality. Easy to use interface which allows people with even basic computer skills to use and report - esp the mobile app. Allows me to capture and keep all our enterprise expenses, small receipts, etc in one place and save the hassle of keeping all these small papers and tracking them over an year.

Cons: The system of reporting and recording advances and settlement against the advance could do with some improvement.

Overall: Allows me to track all our enterprise expenses in one place. For our employees, expense recording and submitting has become super easy with the mobile app which brings everyone into one simple structure.

The best option for us...

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This has all the key features you likely want in an expense app/service. The value proposition is fantastic. Support, while not perfect, has been ok and certainly appreciated - not that you typically would need support. One bug in at least the android app around taxes was fixed same day it was reported, which is fantastic (or lucky, either way, we were happy).

We considered many options, tried a few, and chose this one.

Cons: It isn't as customizable as some of our staff would like - mainly in how the info is displayed on the website.
It would be nice to have a bit more granular controls over the rules for different groups and the like.

Overall: Increased productivity

ZoHo Expense is remarkably easy to setup and use.

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease that ZoHo allows an organization to transact a purchase, setup the software and the usability.

Simple and intuitive to use. It saves me and my accountant time.

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The phone app is really handy. It will automatically and accurately scan even the most dog eared of receipts.

Cons: There really are very few downsides to the design and use of this software. It would be great if you could load your fixed costs into the software (you probably can) and then instantly report and reimburse on a given day each month.

Easy to use, nice platform, excellent customer service

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Automatic reading of receipts and email receipts, ease of putting together expense reports, ability to recommend feature (LOVE this, and being able to see which ideas are being implemented by Zoho)

Cons: Inability to detect duplicate expenses, not sure how restaurant receipts work (with having to scan/submit both the itemized receipt and the credit card charge total)

Fantastic and affordable expense reports. Love the integration options.

Sep 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to map expenses and receipts directly into Zoho Books for rapid rebilling has saved us time and made our invoicing process more accurate. The autoscan features are great.

Cons: The default settings per expense are occasionally challenging. Sometimes we mismap an account by accepting the default.

This has greatly increase our ease in reporting and helped us with purchasing checks and balances

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The mobile app and easy set up are by far the best part of the software. We have reduced paper and increased the checks and balances for our organizations spending. It is wonderful how much it integrates with zoho books

Cons: The only complaint is that all expenses have to be added to a report. It would be nice if we could submit one off expenses without creating an expense report for them.

Customer service is excellent and user interface is easy to use!

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The user interface is very intuitive and reports are generated in a clean format. The help guide is also extremely easy to use.

Cons: Limited approval workflow (i.e. different expenses under different budgets cannot travel to different budget owners without sending them the entire report); difficulty syncing Chase Ink credit card to software.

Easy to use, great personal expense tracker

Sep 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and set up. Screens are fast loading and software is intuitive. In general you can customize it pretty well. Categories are good. Editing expenses is pretty easy also.

Cons: Would like more flexibility in naming conventions. Also it would be good to be able to run searches and reports on UN-SUBMITTED expenses. As users enter expenses they are duplicating some as it's hard to see and find them until they have been submitted. Also automatic duplicate warning (Same Vendor, Amount, Date) would be a good feature.

Great expense reporting app that streamlines the approval process

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Pros:
- Simple interface
- Efficient approval path
- Entering expenses is quick and can be done on the fly
- Photo snapshots for attaching receipts is efficient and eliminates lost receipts
- Status of each expense report is easy to check

Cons: Cons:
- Everyone in the approval chain must be a user
- There are small improvements needed, but no show stoppers, such as:
- When entering new merchant, that merchant should be defaulted to the current expense record
- New expense records should default to the Select Category screen

Makes doing expenses kinda fun!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: ZoHo is very easy to use and I like the fact that you can create a report and save it for later use. It is also easy to understand and operate.

Cons: I have tried to use this as an app on my phone, but found it is much easier to use on the computer. But I also think this is typical of most phone apps vs computer apps.

Overall: It makes doing receipts and expenses much easier.

I have tested a number of features for this software. It has flexibility to meet our needs

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Field staff has had an easy time learning and using it to capture expense while in the field. Customer support is quick to respond to our needs.

Cons: We have encountered some uploading issue with the iphone platform while traveling internationally. Also an expense can not be split between more than 1 project.

Overall: Electronic expense reports and quicker turn around on answering questions and getting approvals for field expenses.

I use Zoho for my work expenses and find it simply and smooth to use!

Jun 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: You can use the software from your phone and your desktop which is extremely user friendly. You can add expenses in easily on the go from your phone as they come in.

Cons: The website is very involved. I think it could be simplified a bit to make it easier for a less tech savvy crowd.

Good product in theory with horrible back office support and real time functionality

Jun 06, 2017
2/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: Intuitive platform and easy to roll out and use if it functions the way ZOHO markets it on all of its functionality. Beware of direct feed issues on VISA cards.

Cons: Have been using this platform for about 2 months now with 15 subscriptions and it has been riddled with direct feed integration issues, where for us none of our transactions from VISA card would sync with their system.

Overall: It hasn't performed to the level that it should. We have been put off by their back office support issues.

Great Expense Reporting Tool

May 13, 2017
1/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Zoho Expense is an extremely valuable tool for expense reporting. It works best with Zoho Books because of its tight integration. It has workflow tools that make expense approvals easy

Pros: Tight integration with Zoho Books, Slack

Recommendations to other buyers: Highly recommend Zoho Expense and there is a free version

Zoho expense

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Excellent value for money, easy to use, extremely straight forward...can work out what to do without training or instrutrions!

Everything We Could Ask For!

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Expense by Zoho has turned out to be perfect for our business. We can send estimates, invoices, keep track of expenses and so much more. We love getting our weekly summary each week, our customer love getting the personalized thank you notes after payment. It's the best!

Great Product

Apr 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Correspond exactly to our needs! Excellent quality-price ratio. Otherwise, i will do it by excel, and at this price, i will not have comparable result

Great product, best customer service!

Feb 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This expensive reporting system is far more than I need as a self-employed consultant but the ease of entry is great

Oct 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Aug 30, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Jul 27, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money