--- title: "Hippo Video Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Hippo Video the right Video Making solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/163124/Hippo-Video/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Hippo Video 4.5 (98) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Hippo Video Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Vasco B FounderHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I got Hippovideo just to do screen recordings and hosting the videos, after exploring the platform, it offers so much more: Videos with CTAs, quizzes, surveys, all kinds of interactive elements you may need, teleprompter and a video editor to fine tune the content.“ July 22, 2023 Ibrahim E Blended Senior ExpertTelecommunications, 10,001+ employeesUsed the software for: I used a free trial. “My personal concern with this software is about it's Web extension , repeated crashing specially with chrome extension which needed to solved and badly effects my experience as a usersecond , the free version isn't having too much features as the paid so needs to be developed a little bit“ November 19, 2022 Toby R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “I like that they added AI enabled avatar video creation.“ December 5, 2023 JC Jim C Sales ExecutivePrinting, 51 - 200 employeesUsed the software for: Less than 6 months. “I struggle to get people to reply to emails, but that is not a function of the platform.“ December 5, 2023 Toby R CEOInformation Technology and Services, 2 - 10 employeesUsed the software for: 6-12 months. “I also like the ability to customize the landing pages.“ December 5, 2023 ED Ely D Automated Aystems StrategistE-Learning, Self-employedUsed the software for: 1-2 years. “It was annoying to have to switch browsers since all my work was in the other browser.“ December 11, 2023 GE Ghizlane E CSMComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Its easy to use, it allows me to create ittle videos for my client efficiently and quickly“ December 14, 2023 DB Dean B CEPMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “It wouldn't always load and I couldn't find the controls“ December 5, 2023 ## Showing most helpful reviews Showing 1-25 of 98 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Growth Operations Manager Used the software for: Less than 1 year ### "Personalised videos at scale and really solid and reliable support team" December 20, 2023 5.0 Pros We have integrated personalised video flows into our CRM process, allowing us to produce personalised videos at scale. This was a key differentiator from competitors and has worked as expected. The support from the team is very good. Anything in setup or queries that come up start in live chat and are either resolved fairly quickly or anything requiring additional support was regularly and clearly communicated about. I was even having trouble getting the final step of personalisation into my CRM flow and I had a call with product team providing immediate guidance and advice. Cons A couple of the team have had minor issues with the likes of the desktop app (vs Chrome extension) but regular updates helped fix these. Support were also proactive in providing assistance and updates. Review Source Tess W. Physician Used the software for: Less than 1 year ### "One of My BEST Software purchases in 2022" December 13, 2022 5.0 Hippel video is an outstanding video marketing platform and I highly recommend anyone who has considered any other product to take a second look at this product. Unfortunately, customer services have fallen to the wayside and I am sure a lot of people who are reading this review can agree. It was very wholesome and pleasant to see that this company still maintained that old-fashioned way of taking care of the customer until they are satisfied and making sure that the product met the customer's expectations. I highly recommend the Hippo Video! Pros It just works! Prior to Hippo Video, I had another tool that 'allegedly' served the same purpose and it NEVER worked! I will admit there were some initial hiccups with onboarding; however, I am still in awe of how above and beyond the customer service team went out of their way to make sure I was satisfied. There is a time zone difference between our countries. When I'm at the hospital for consecutive days, I, unfortunately, miss many emails and attempts at correspondence. This didn't stop the Hippo Technician who literally left a message with my office when he was not successful in reaching me by phone. I have never experienced customer service like that before. Very patient, very professional, high quality and just - I'm out of adjectives....it's just an outstanding product and team! Cons I have absolutely no complaints about the software. Review Source R Reviewer intervention specialist Used the software for: 1-3 years ### "Hippo Video in the Classroom" October 20, 2022 3.0 Pros It was relatively inexpensive and at the time it was the only video creation software I was aware of. Cons The editing vidoes was difficult for a novice like me Review Source R Reviewer Amazon Marketplace Consultant Used the software for: Less than 1 year ### "A mandate for remote work" December 19, 2023 5.0 Hippo Video is one of the greatest assets my company has. I cannot imagine running this company without Hippo Video. Pros The easeness of Hippo Video to create videos makes Hippo Video invaluable to anyone who has a remote job. The screen recording capabilities along with the option to record yourself on webcam are profoundly positive. I am able to communicate with my team in an effective manner even though we are thousands of miles away. I can also communicate with clients via screen recording videos...easily. Cons The customer support is really bad. However, once you get through it, you do not need to contact them anymore and you will be set up to use Hippo Video on your own. Review Source R Reviewer Student Used the software for: Less than 1 year ### "A great software to make videos and share it" July 26, 2022 5.0 There is a good experience to use Hippo Video and make screen recordings easily and share it without so many steps, as some other software required. Also, this software has a very good price to buy the program and the assistance is very watchful of the users' needs. Pros Hippo Video has a good variety of functionalities to make screen recordings and marketing videos across email platforms and others. Also, its price is very good for the features of this software. Cons Some functions on integration with other software are not very good. Hippo Video has some trouble with the extension for web browsers. Review Source Mike P. President Used the software for: Less than 1 year ### "Has most of the features I was seeking" September 6, 2021 4.0 Tech support was responsive via chat. I didn't have to wait long for a technician who helped me troubleshoot my problem. The interface isn't clear in some cases, but once you learn where to find the functions, the software works well. I've been watching the video email space for a while, waiting for a product that would do more than just record and send videos. Hippo Video, with its landing pages, teleprompter, and variable text offers functionality I think I will use and have not seen in competing products. Pros Recording a video is easy, but what convinced me to try Hippo Video were the landing pages. I have not yet fully exploited this capability but intend to construct custom landing pages designed to get customers and prospects to take action. The ability to add more videos and documents to the landing page provides the opportunity to highlight aspects of my services that would be otherwise communicated through email attachments or clicking on links, which some people are hesitant to do. I have recorded from the camera alone to make personalized one-off messages to selected customers, with good results. They watched the videos and responded to set up meetings. I also made a video with screen recording. That worked OK and I liked being able to show material as I was talking about it. I plan to do more of this. Cons I was disappointed that I Hippo Video could not interface with my desktop version of Outlook 365, but I bought the software anyway. After making a video, the software supplies a link and an animated GIF that I can easily paste into an outbound Outlook email message. It's an extra step, but was not a deal-breaker for me. I struggled with the screen capture interface at first. It wasn't clear that Hippo started another instance of the browser. I kept looking for something to be happening on my screen, never realizing Hippo was waiting for me to respond on the second browser screen. Once I figured that out, the process went smoothly. Review Source Toby R. CEO Used the software for: Less than 1 year ### "One of the better video creation platforms" December 19, 2023 5.0 Pros I like that they added AI enabled avatar video creation. The avatars are mixed quality but it does speed up the video creation. I also like the ability to customize the landing pages. Cons Still a lot of manual process for bulk creation. Also, even though there is AI avatar creation, it would be great if there could be a way to customize the videos for each recipient. So, for "John", the video would be created using speech synthesis that addresses his name. Otherwise, each custom video created has to be manually created Review Source Sabby B. ceo Used the software for: 1-3 years ### "Excellent tool" December 19, 2023 5.0 Excellent, We have had a great experience with Hippovideo. Pros I have come to like the way the interface is designed. It is a very high quality tool and one that is very robust too Cons Nothing, I really like the tool. It has been game changing for us Review Source Andrew Jude S. Teacher Used the software for: 1-3 years ### "fulfills my marketing video needs" March 14, 2022 5.0 It's a very good tool. I would recommend it to anybody who need a quick and easy way to make videos and store them online. Pros I love the fact that it integrates with Zoom. I can record my classes and have them hosted in my account. It's a powerful video tool. I love the video player. I especially love the Teleprompter option. The video tutorials are a very thoughtful touch. Cons I am a teacher, I wish the features for teachers were included in my plan. Review Source Lucio A. Business Development Manager Used the software for: Less than 1 year ### "Meets the requirements" February 25, 2022 5.0 A great tool to send videos to prospects and scale the outreach without compromising the quality. Pros Personalization at scale is made easy with Hippo, a few simple clicks and you can fill video snippets to change a premade video. Cons Editing functions are not super fast, and the "pro edit" feature takes a while to load. This is not a blocker, but it does limit the number of contacts a salesperson can hiper-personalize the contact per day. Review Source Amanda T. Owner Used the software for: 1-3 years ### "Forget Loom, Hippo Video is so much more Flexible" December 21, 2023 5.0 I love it and will tell people to choose this over loom any day because of the ease of use, integrations and how easy it makes marketing to clients. Pros I have been using Hippo Video for several years now and the updates never cease to amaze me. Cons When I first started using it, the green screen option wasn't great, but now it it much better. Review Source TC Teresa C. Head of Digital Engagement and Strategy Used the software for: 1-3 years ### "Bringing Customer Engagement to Life" December 6, 2023 4.0 Pros I like the capability to create 1:1 introductory videos with ease and customize an accompanying landing page. This has made it super easy for our CSMs to create personalized introduction videos going to their assigned accounts. We also liked the ability to create video hubs to easily share curated resources with specific accounts. Cons I think the new AI enabled features are very exciting but could use some polishing as they do not look very realistic. In addition, the team did experience some bugs while utilizing the features above. However, the Support team at Hippo were very responsive and helpful in troubleshooting. Review Source Alejandro T. SDR Used the software for: 1-3 years ### "Good product" December 21, 2023 5.0 Pros Easy to use and implement with our email providers Cons Website can be a bit slow sometimes but nothing too bad Review Source Saud S. Product Support Engineer Used the software for: 1-3 years ### "Great product to host videos" December 26, 2023 5.0 Overall experience was superb. I thank the product team of Hippo video of doing a great job. Pros I like that I can record videos on any browser or machine due to the easy app and Chrome extension support. Using the edit feature, I can edit the video quickly and this improves my productivity. Cons Everything is great with hippo video product. Review Source Verified Reviewer Owner Used the software for: Less than 1 year ### "A lot of potential for this Hippo!" November 5, 2018 5.0 Overall, hippo video has a lot of potential. I hope they get more customers so they can develop and continue their product. Pros What I liked the most about Hippo video is that you never have to install the software on your desktop and all you need is a web browser like Chrome to screen record and edit videos. The integrations and the video testimonials from Customers are just a BONUS! Cons Maybe the least like about the software are their notifications which shows INVALID LINKS (no links at all) whenever a customer sends a testimonial. Also the landing page for our video page is not that pleasing / not much customization. Review Source Daniel G. Relationships Manager Used the software for: 1-3 years ### "Blows away the competition" August 3, 2021 5.0 Pros Not only is the software easy to implement, and successful in what it does, but the Customer Service is amazing! Cons There are no negatives at this moment. Love it! Review Source Percival S. PResident Used the software for: Less than 1 year ### "Hippo video is very good" October 28, 2022 5.0 Positive experence. I recommend this product. The price is good. Support good. Pros It's very useful and has really helped me create some killer videos for my business. exciting product. Cons I had some tech issues but they seemed to clear up. Review Source R Reviewer Client Engagement & Communication Manager Used the software for: Less than 1 year ### "Very happy using Hippo video, it serves the purpose right & is easy to use. Recommend to everyone." May 14, 2018 5.0 I can create training videos easily & share along with analytics. The links are always alive & thus no issue of expiry. Crop feature & trim feature are also helpful. Pros It's very user friendly & does not require a lot of training or assistance. The support team is also very helpful & always available to solve issues or assist with queries. The tool is reasonably priced & offers a lot of features that help amateur users can use to create videos. Cons Wish it had the option to remove the Hippo branding in the video or add your own logo maybe. At times, corporate videos are shared across channels & using another companies' logo might confuse the end viewer as to who is the actual company. Review Source R Reviewer CSM Used the software for: Less than 1 year ### "Great productg" December 20, 2023 5.0 A great experience overall, I recommend it Pros Its easy to use, it allows me to create ittle videos for my client efficiently and quickly Cons I dont see any cons to be honest, for what I use it for, its great Review Source Rob B. CEO Used the software for: 1-3 years ### "A must tool for your business!" November 4, 2019 5.0 Pros Ease of use, interface, support final product Cons Cant really say anything right now, however will update if something emerges Review Source R Reviewer SPV Used the software for: I used a free trial ### "Video Hosting" November 8, 2022 5.0 Pros I highly recommend yes to my company and our design Cons Hippo is still too expensive From the products offered by competitors, yes. Review Source R Reviewer Owner Used the software for: Less than 1 year ### "Great potential and nice concept" September 30, 2019 4.0 Pros I love the guest recording feature. I think its great. Cons The platform seems very new with bugs and glitches that are being worked out Review Source R Reviewer Teacher Used the software for: 1-3 years ### "Elementary schools " October 21, 2022 5.0 It was a great experience using it but couldn’t afford it anymore Pros It was easy to use to create record and share with others Cons That the account that I was able to afford I could only download certain amount of videos Review Source R Reviewer Realtor Used the software for: I used a free trial ### "Intermittent Loading" October 16, 2022 4.0 Pros Sending a personalized video us great, I like that I can imbed or link out Cons So, I had to do some retakes and the ones I was most excited about wouldn't load/save (the service couldn't keep up) so I would have to do additional takes and hope they'd turn out and actually load/save - That was frustrating Review Source Ahmed ali K. Manager Used the software for: Less than 1 year ### "Fast and good" October 1, 2019 5.0 We are making videos fir our social media through it. Pros The hippo video is very very easy to use and it helps a non-techniacal person to take full advantage from it easily and you can share the video that is created on social media easily Cons It is good for small size videos but it takes a time more than excpeted for a big videos hope that the issue will be resolved soon Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.