# VoyagerNetz Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VoyagerNetz Software - reviews, pricing plans, popular comparisons to other Debt Collection products and more.

Source: https://www.capterra.com/p/163125/VoyagerNetz

---

# 

 VoyagerNetz Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VoyagerNetz

## What is VoyagerNetz?

VoyagerNetz Engage and Reach are powerful communication platforms designed to help businesses and organizations streamline communication, build relationships, and engage with their customers and communities. These solutions offer a range of features, including: Customized communication channels: Create targeted messaging campaigns to reach specific audiences. Two-way communication: Facilitate direct and interactive conversations with your community. Data analytics: Track engagement metrics and gain valuable insights into customer behavior. Integration with other systems: Seamlessly connect with your existing Facebook pages and Messanger for a streamlined workflow. Whether you're a community organization, sports facility, or educational institution, VoyagerNetz Engage and Reach can help you improve communication and achieve your goals.

## What is VoyagerNetz used for?

[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Debt Collection](https://www.capterra.com/debt-collection-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1500

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VoyagerNetz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.voyagernetz.com/&name=VoyagerNetz)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VoyagerNetz

5.0 (4)

VS.

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting Price

$1500

Flat Rate, Per Year

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (4)

Ease Of Use

4.6 (1,193)

Value For Money

4.8 (4)

Value For Money

4.6 (900)

Customer Service

5.0 (4)

Customer Service

4.7 (940)

## VoyagerNetz alternatives

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$115.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about VoyagerNetz

Overview

### What company size and specific industries is VoyagerNetz built for?

VoyagerNetz is designed for park and recreation agencies, contact centers, call centers, and small businesses. It fits organizations in public services and customer support settings, along with smaller companies that need a system suited to their operational and communication needs.

Features and Usability

### What are the key features of VoyagerNetz?

VoyagerNetz offers auto-dialer, automated notices, automated responses, and callback scheduling for outreach workflows. It also includes chat/messaging, client management, contact management, and customer engagement tools, plus compliance management, credit reporting, payment plans, transaction management, commission management, and support for collection agencies and in-house collections.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does VoyagerNetz offer?

VoyagerNetz provides in person training, live online sessions, and videos to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and videos offer self-paced reference for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does VoyagerNetz offer?

VoyagerNetz provides email/help desk and chat support. These channels give users direct ways to ask for help and resolve account or product questions. No reviewer feedback about support quality is available, so no conclusions can be drawn about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Automated Responses

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatic reply functionality for incoming messages

Auto-Dialer

System that automatically dials calls

Automated Notices

Send automated reminders and notices to clients on overdue payments

Callback Scheduling

Schedules callback times

Chat/Messaging

Communicate using direct chat or messages within the system

VoyagerNetz 15 features

System that automatically dials calls

Send automated reminders and notices to clients on overdue payments

Automatic reply functionality for incoming messages

Schedules callback times

Communicate using direct chat or messages within the system

Manage contact details and communication with clients

For third-party collection agencies

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Report customer payment history and outstanding debts to credit bureaus

Initiate interactions with customers by proactively starting conversations or providing informational content

For first-party debt collectors

Manage plans with a set payment schedule that help customers pay outstanding debt

Manage, record and track all business exchanges in form of money and its related interactions in the system

Get Advice

We can help you find the software with the features you need.

Features

5.0 (4)

5.0

Based on 4 reviews

## Pricing

Value for money

4.8 (4)

Free Trial

Free Version

Engage 5 users

$1,500

Flat Rate,Per Year

Value for money

4.8 (4)

4.8

Based on 4 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

5.0

Based on 4 reviews

Filter by rating

5(4)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CL

Capucine L.

Responsable hébergement

Real Estate

### "Logiciel efficace !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 3, 2025

Nous utilisons Voyager Netz comme solution pour ses fonctionnalités complètes et précises. Nous sommes ravis de son efficacité sur notre activité.

Pros

Le logiciel Voyager Netz est appréciable pour les professionnels du tourisme car facile de prise en main et fiable.

Cons

Nous n’avons pas d’aspects véritablement négatifs du logiciel Voyager Netz, peut-être son coût qui peut-être un investissement élevé selon l’activité.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Andrea M.

Assistant Superintendent of Recreation

Health, Wellness and Fitness

### "VoyagerNetz is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2025

This has been a great tool to add to my member/participant communication. The Reach app is instantaneous which is great for providing quick updates.

Pros

The ease of use for both Engage and Reach. Its great that it can be done on your laptop and mobile device.

Cons

I didn't like that there was not a true phone app. But now there is so all good there. Also, at times the system glitched and didn't send out my message to the entire group

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EY

Erika Y.

Marketing Manager

Recreational Facilities and Services

### "VoyagerNets is a one-stop-shop for digital messaging! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 28, 2024

Pros

User-friendly, reliable, good value for dollars spent, excellent administrative/tech support.

Cons

VoyagerNetz has met - and exceeded - all of my expectations.

Reasons for choosing VoyagerNetz

VoyagerNetz offers a platform that takes many forms of texting and messaging and filters them through one management system of which we have complete access to…meaning our categories, our contacts, our timeline and our messages. We use three of their products: Engage, Reach & Follow Your Interest. I really like how well the entire system is integrated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

Thank you so much for taking the time to leave such a fantastic review of VoyagerNetz! We're thrilled to hear that our platform has become a one-stop-shop for your digital messaging needs. Your kind words about our user-friendliness, reliability, value, and exceptional support are truly appreciated. We strive to provide our clients with the best possible tools and service, and your feedback lets us know we're on the right track! Thank you again for choosing VoyagerNetz and for sharing your positive experience! We look forward to continuing to be your trusted partner in digital communication.

JM

Jacqueline M.

Marketing Supervisor

Recreational Facilities and Services

### "Perfect Communication Tool for Parks & Rec"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 27, 2024

We utilize every facet (Engage, Reach & Follow Your Interest) on a daily basis to communicate with the residents and patrons of the park district. I especially like that we now have a text number for the public to communicate with us. We’ve received some really great feedback from patrons about how awesome and easy it is. “Did you know you can text the park district? And they actually get back to you!” are some of the responses we’ve received. All in all it has been a VERY positive experience, and I wonder why we haven’t been doing this all along!

Pros

The entire VoyagerNetz package is an amazing communication tool. The mobile friendly applications and websites are so essential and allow all of our users to have everything at their fingertips. It has never been easier to communicate with our patrons and the public.

Cons

There really aren't any major 'cons' to using this system. We have found a few software bugs as we have been working in the program, but the development team is always extremely fast to address any issues we find.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 10, 2024

We at VoyagerNetz are thrilled to read your review! It's fantastic to hear that our entire platform – Engage, Reach, and Follow Your Interest – has become such a valuable communication tool for your Parks & Rec agency. We understand the importance of accessible and user-friendly communication channels, especially for mobile users. Knowing that our apps and websites empower you to connect seamlessly with patrons and residents brings us immense satisfaction. Thank you for highlighting the responsiveness of our development team to any minor issues you've encountered. We appreciate your understanding and are committed to continuous improvement. We're so happy to be part of your Parks & Rec success story!

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.