--- title: "Paubox Email Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paubox Email Suite Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more." source_url: "https://www.capterra.com/p/163166/Paubox/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Paubox Email Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Paubox Email Suite ## What is Paubox Email Suite? Paubox Email Suite offers secure, HIPAA compliant email encryption, inbound security, data loss prevention, workflow automation and more for healthcare organizations of all sizes. We encrypt all outbound email by default, allowing providers to communicate directly with their patients - no portals or passcodes. With Plus and Premium plans, get extra security features to stop inbound email threats. Our email solutions are HITRUST CSF certified for the highest standard of security. ## What is Paubox Email Suite used for? [Anti-spam](https://www.capterra.com/anti-spam-software/)[Email Archiving](https://www.capterra.com/email-archiving-software/)[Email Security](https://www.capterra.com/email-security-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $29 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paubox Email Suite?[Manage this product listing](https://www.g2.com/products/paubox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paubox Email Suite 5.0 (29) VS. [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting Price $29 Per Feature Starting Price $6 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (29) Ease Of Use 4.8 (20) Value For Money 4.9 (27) Value For Money 4.9 (19) Customer Service 4.9 (28) Customer Service 4.9 (17) ## Paubox Email Suite alternatives [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (39)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) [View all alternatives](https://www.capterra.com/p/163166/Paubox/alternatives/) ## FAQs about Paubox Email Suite Overview ### Which roles and teams benefit most from Paubox Email Suite? Paubox Email Suite is most used by healthcare providers, therapists, psychologists, and laboratory leaders who need to send protected patient information through email. Executive directors, program leaders, and business administrators use it to support compliant internal and client communications, while technology and quality teams manage secure messaging practices and staff oversight. Answer based on 29 reviews Overview ### What company size and specific industries is Paubox Email Suite built for? Paubox Email Suite is designed for organizations of any size that must comply with HIPAA regulations, especially healthcare providers, clinics, hospitals, and other businesses that handle protected health information. It is built for teams that need email communication aligned with healthcare privacy requirements. Features and Usability ### What are the key features of Paubox Email Suite? Paubox Email Suite offers authentication, encryption, and two-factor authentication for email security, along with data loss prevention and data leak prevention. It also includes anti spam, anti virus, phishing protection, email filtering, archiving and retention, compliance tracking, access controls, policy management, and workflow automation. Getting Started and Support ### What training and onboarding options does Paubox Email Suite offer? Paubox Email Suite provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and feature lookup. Answer based on 3 reviews Security ### How does Paubox Email Suite handle data security and access control? Paubox Email Suite uses automatic end-to-end encryption for incoming and outgoing email, supporting HIPAA-compliant communication and protected health information. Encryption runs in the background, so staff and recipients do not need accounts, passwords, portals, plugins, or extra steps. Reviewers note that basic dashboard and reporting capabilities may be limited. Answer based on 17 reviews ## Features AI summary Based on 20,574 Email Marketing reviews Capterra reviewers highlight these as the features buyers care about most when comparing email marketing software: - **Email Campaign Management** (**50%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**45%**) - **Contact Management** (**40%**) Paubox Email Suite supports **Email Campaign Management**, giving teams a way to create and manage outreach from one system. However, it does not include **Campaign Scheduling** or **Contact Management**. Instead, it offers **List Management** (**37%**), which can still help organize subscriber groups and keep audience data structured. Together, these capabilities help businesses manage email communications more efficiently while giving teams a clearer way to maintain and send campaigns. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Anti Virus Prevents, detects and removes malware API Application programming interface that allows for integration with other systems/databases Paubox Email Suite 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Authentication: Verify the identity of users/devices to enable secure access - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Leak Prevention: Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data. - Data Loss Prevention: Safeguard confidential data and meet compliance regulations - Data Security: Protect sensitive data for digital privacy - Document Storage: Store and organize documents in a centralized system - Domain Check: Verify the domain of an email address - Email Attachment Protection: Provides protection against malicious attachments. - Email Filtering: Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Encryption: Convert data into a code for security - For Healthcare: Software designed for the healthcare industry - For MSPs: Intended to be used by managed service providers - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Phishing Protection: Identify phishing emails - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats - Threat Response: Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (29) 4.9 Based on 29 reviews ## Pricing Value for money 4.9 (27) Free Trial Free Version Basic $29.00 Per Feature, Value for money 4.9 (27) 4.9 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (28) 4.9 Based on 28 reviews ## User reviews Overall rating 5.0 Based on 38 reviews Filter by rating Counts reflect reviews available in this feed. 5(37) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Christy R. Owner Used the software for: 1-3 years ### "HIPAA-Compliant Email Made Simple—No Client Links Needed" 5.0 November 12, 2026 HIPAA compliance Pros HIPPA compliant email without needing a link for clients Cons Would like the forms to be a bit more powerful, but it's coming RE Robin E. Practice Manager Used the software for: 1-3 years ### "Peace of Mind for Secure Patient Emails and PDF Forms with Paubox" 5.0 November 10, 2026 Prior to finding Paubox I was using another email company thinking it was HIPAA compliant but came to find out it was not. When you are handling sensitive information, it is very worrisome, but not anymore. Pros We’ve been using Paubox for email and pdf forms in our practice for over a year, and it gives me real peace of mind. We handle sensitive patient information every day, and I feel confident using Paubox to communicate with families and collect information through our emails and forms. It’s one less thing I have to worry about during a busy day at the office. Cons As of right now, I honestly cannot think of anything I dislike about Paubox. MG Mark G. Orthodontist Used the software for: Less than 1 year ### "Easy Sharing Without Recipient Passwords" 5.0 November 4, 2026 Sending health information easily to patients and doctors. Pros That it is easy and doesn't require a password for the recipient. Cons I don't have any dislikes. It works well. Marketing & Creative Strategy Director Used the software for: Less than 1 year 5.0 November 10, 2026 AI summary based on a full review Paubox offers a valuable service for keeping patients informed about important updates through newsletters, meeting HIPAA compliance needs effectively. The reviewer has experienced no issues with the service, highlighting its reliability and good pricing. Log in to unlock the full review, detailed ratings, and pros & cons Office Mananger Used the software for: 1-3 years 5.0 November 9, 2026 AI summary based on a full review Paubox provides excellent spam protection while ensuring HIPAA compliance, making it a valuable tool for healthcare providers. There are no drawbacks noted, highlighting its effectiveness and reliability. Log in to unlock the full review, detailed ratings, and pros & cons dentist, owner Used the software for: Less than 1 year 5.0 November 9, 2026 AI summary based on a full review The product enables efficient HIPAA-compliant email communication, eliminating the need for extra steps in inter-office interactions. A downside is that the integration process with Google Workspace can be a bit confusing. Log in to unlock the full review, detailed ratings, and pros & cons Provider Used the software for: Less than 1 year 5.0 November 5, 2026 AI summary based on a full review Paubox offers an easy-to-use email service that automatically secures communications in compliance with HIPAA regulations, making it a practical choice for users. There are no significant drawbacks noted, aside from the cost, which is considered reasonable. Log in to unlock the full review, detailed ratings, and pros & cons Therapist Used the software for: 1-3 years 5.0 November 5, 2026 AI summary based on a full review Paubox offers reliable email protection, which is crucial for the reviewer as a private practice therapist. They have not encountered any issues with the service so far, indicating a positive overall experience. Log in to unlock the full review, detailed ratings, and pros & cons President Used the software for: 1-3 years 5.0 November 4, 2026 AI summary based on a full review Using Paubox has ensured the secure handling of HIPAA data without any issues for several years. The reviewer notes that the pricing is acceptable, contributing to their overall satisfaction. Log in to unlock the full review, detailed ratings, and pros & cons CI CISO CISO Used the software for: 1-3 years ### "Seamless encryption for email that doesn't rely on trained users to use it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2020 Excellent seamless email encryption that doesn't require a heavy training component to teach people when and how to use it. Pros I like the fact that it is always on, and I don't have to teach anyone how to encrypt emails, or when to encrypt emails. Cons I wish it had a feature to expire or recall an email that was sent by mistake. [View all Reviews](https://www.capterra.com/p/163166/Paubox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.