# Paubox Email Suite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Paubox Email Suite Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/163166/Paubox --- # Paubox Email Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Paubox Email Suite ## What is Paubox Email Suite? Paubox Email Suite offers secure, HIPAA compliant email encryption, inbound security, data loss prevention, workflow automation and more for healthcare organizations of all sizes. We encrypt all outbound email by default, allowing providers to communicate directly with their patients - no portals or passcodes. With Plus and Premium plans, get extra security features to stop inbound email threats. Our email solutions are HITRUST CSF certified for the highest standard of security. ## What is Paubox Email Suite used for? [Email Security](https://www.capterra.com/email-security-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paubox Email Suite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.paubox.com/&name=Paubox Email Suite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Paubox Email Suite 5.0 (29) VS. [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting Price $29 Per Feature Starting Price $5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (29) Ease Of Use 4.8 (50) Value For Money 4.9 (27) Value For Money 4.9 (48) Customer Service 4.9 (28) Customer Service 4.9 (50) ## Paubox Email Suite alternatives [4.9 (12)](https://www.capterra.com/p/178083/CLEARNETWORK/#reviews) Starting price $1.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (38)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [NeoCertified](https://www.capterra.com/p/155842/NeoCertified-Secure-Email/) [4.9 (104)](https://www.capterra.com/p/155842/NeoCertified-Secure-Email/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155842/NeoCertified-Secure-Email/) [Mailock](https://www.capterra.com/p/232260/Mailock/) [4.7 (63)](https://www.capterra.com/p/232260/Mailock/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232260/Mailock/) [View all alternatives](https://www.capterra.com/p/163166/Paubox/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Anti Spam Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Anti Virus Prevents, detects and removes malware API Application programming interface that allows for integration with other systems/databases Paubox Email Suite 43 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Prevents, detects and removes malware Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Verify the identity of users/devices to enable secure access Track and report regulatory data to either internal management or external stakeholders Customize contracts and forms to collect specific information Alter the layout and content of reports Detect and prevent data breaches, exfiltration, or unwanted destruction of sensitive data. Safeguard confidential data and meet compliance regulations Protect sensitive data for digital privacy Store and organize documents in a centralized system Verify the domain of an email address Provides protection against malicious attachments. Use filters to process, organize and categorize emails to identify spam, malware and other unwanted messages Ability to oversee and optimize the operations of a mail server Convert data into a code for security Software designed for the healthcare industry Intended to be used by managed service providers Compliant with HIPAA, which sets standards for sensitive patient data protection Identify phishing emails Create, manage, and track policies and procedures within an organization Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set a time to generate routine reports automatically Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Analysis and detection of spam-related traffic Filters used to determine different types of malware threats Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Set up connections to third-party platforms to improve business processes Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (29) 4.9 Based on 29 reviews ## Pricing Value for money 4.9 (27) Free Trial Free Version Basic $29.00 Per Feature, Value for money 4.9 (27) 4.9 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (28) 4.9 Based on 28 reviews ## User reviews Overall rating 5.0 Based on 29 reviews Filter by rating 5(28) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JS Jason S. Director of Information Technology Hospital & Health Care ### "Set IT & Forget It Encryption" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2021 With Paubox, we have been able to get our email encryption compliance to 100% with very minimal IT effort and no effort at all from the end-users. Using this system has eliminated many man-hours of looking through email logs to see if users were encrypting messages with PHI. Not having to dig through logs has made our weekly Compliance Meetings much more productive. Pros The Paubox solution is simple for the IT staff to administer, and it is completely transparent as far as the end-users are concerned. This solution is HITRUST certified, which makes our Compliance Officer very happy. :) We get a weekly report to show us how many emails are being processed through the system and quick insight into any issues. Cons The dashboard and reporting are very basic, but that could be because we only purchased the Encryption piece. Things might be different with the other modules installed. To be honest, there isn't much that I would change about this system. It is simple, and works well. Alternatives considered [Zix Email Encryption](https://www.capterra.com/p/210860/ZixMail/) Reasons for choosing Paubox Email Suite We chose Paubox over ZixMail and Barracuda for the simplicity of the system. This system just works without relying on the end-user to perform some task. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Christian T. Laboratory Director Hospital & Health Care ### "Great software option!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2021 Pros HIPAA compliance, easy to use and implement Cons Not as well advertised as thought, did not find on google immediately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EF Emily F. Quality Assurance Specialist Hospital & Health Care ### "Smooth Sailing with Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2021 I really think this software is amazing and I plan on integrating it with my own business. Pros Using Paubox only requires that you hit 'send'. There's nothing else necessary, and I feel confident that it is secure and running smoothly. If I've ever run into any issues, customer service is excellent and fast. Cons That more organizations haven't started using it (email portals are horrid). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Tracie M. LPC Mental Health Care ### "Great HIPAA compliant email" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 23, 2021 Pros It provides security for HIPAA compliance, and has almost eliminated the need for faxes. Cons Initially the cost was the only thing I didn't like, but now seems absolutely worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB David B. Therapist Mental Health Care ### "Paubox Checks all the right boxes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2020 They are a great company to work with. Very accessible and they provide a great product. Pros Paubox is a great email solution that integrates seamlessly with Gmail. I had one interaction with their tech support and they went above and beyond to help me out and resolve my issue. Cons I cannot think of any negatives. So far the experience has been all-around terrific. Reasons for choosing Paubox Email Suite It was highly recommended to me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GP Gary P. Executive Director Non-Profit Organization Management ### "Security for Dummies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 5, 2020 We have used the software for some time and become more and more enamored of this product. Keep working!! Pros I don't have to figure out cumbersome and frustrating encryption processes and my correspondents can communicate easily without having to set up accounts, log in with passwords and then try to decipher the original message from the seemingly endless disclosure contents. I am so glad we set up Pau Box! Cons That it can't figure a way to stop the incoming encrypted mail and do its magic on them so I don't have to interrupt my workflow! Reasons for choosing Paubox Email Suite ease of use and time savings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TC Tony C. CIO Hospital & Health Care ### "Excellent Technology!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2020 It has been better than expected. Pros The best thing about Paubox has been the ease of deployment, the customer service team was very easy to work with, they are very knowledgable and willing to transfer knowledge to me and my staff. To continue, the ongoing support is great as well, they always follow up and ensure everything is correct before closing the ticket. They technology, or implementation of technology i think sets Paubox apart from the others. The nearly seamless implementation has been wonderful for users and our partners and customers alike. Cons Nothing really, Paubox has listened to our needs and has added, or began roadmapping additional features. Alternatives considered [MimeCast Email Security](https://www.capterra.com/p/119826/MimeCast-Email-Security/) Reasons for choosing Paubox Email Suite Their billing model allowed for specific users, rather than "all users" which allowed me to control the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dave L. VP of Technology Services Hospital & Health Care ### "Paubox works hard to make it seem easy for your company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 Fantastic. The team is super helpful and professional and the product is brilliant. I dare you to compare to other options available currently. Pros Easy to setup and easy to use - it's essentially blind to your employees, so no one can forget to use it like with Microsoft's approach. That makes being 100% compliant within your corporate domain very easy. Cons I have one tiny issue: the admin UI is very flat, albeit totally functional and useful. I just somehow want it to look better. Subjective! Reasons for choosing Paubox Email Suite Cost, features, performance, compliance. Also being HiTrust certified made all the difference in closing the deal. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Beau M. CISO Primary/Secondary Education ### "Seamless encryption for email that doesn't rely on trained users to use it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 Excellent seamless email encryption that doesn't require a heavy training component to teach people when and how to use it. Pros I like the fact that it is always on, and I don't have to teach anyone how to encrypt emails, or when to encrypt emails. Cons I wish it had a feature to expire or recall an email that was sent by mistake. Switched from [Virtru](https://www.capterra.com/p/227959/Virtru/) Virtru was expensive, and required training to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LK Laura K. Holistic Therapist Mental Health Care ### "Paubox makes HIPAA-compliant email easy!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2020 Pros Once you get through the front-end installation process, it's exactly like using Gmail, just with your own domain's email address. So you have all the Gmail features such as setting up filters, folders, auto-responses, etc. Cons It took a couple hours and a call with tech support to integrate Paubox with G Suite and my domain server, but ever since then it's been seamless. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) I only used SimplePractice for HIPAA-compliant client messaging and did not use or need the other features, thus Paubox's pricing was better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163166/Paubox/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)