# TecArt Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TecArt Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/163179/TecArt --- # TecArt Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TecArt ## What is TecArt? TecArt is an adaptable business platform from Germany that embeds classic CRM functionalities into continuous, end-to-end workflows designed for IT service providers and tech agencies. Optimize your sales and client relations without creating new software silos. The platform connects your core processes into powerful chains: Client Management and CRM manage leads, contracts, and interactions transparently. Requests and Helpdesk connect sales with support so that customer tickets flow into the same system. Groupware and Collaboration keep your data central with built-in emails, documents, shared calendars, and team chats. All of this is 100% GDPR-compliant, ISO 27001-certified, and securely hosted in German data centers. ## What is TecArt used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price €19 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TecArt?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tecart.de&name=TecArt) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TecArt 4.5 (24) VS. [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price €19 Per User, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (24) Ease Of Use 4.0 (1,302) Value For Money 4.8 (20) Value For Money 4.1 (1,178) Customer Service 4.4 (19) Customer Service 3.9 (1,167) ## TecArt alternatives [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/163179/TecArt/alternatives/) ## FAQs about TecArt Overview ### Which roles and teams benefit most from TecArt? TecArt is most used by executives, sales teams, consultants, and service-oriented small businesses that need one system for customer management and operational visibility. Leaders use it to oversee pipelines and performance, while sales and advisory roles manage contacts, follow-ups, documentation, and daily workflow coordination. Answer based on 24 reviews Overview ### What company size and specific industries is TecArt built for? TecArt is designed for small and medium-sized businesses, the large middle market, non-profit organizations, and public facilities. It fits organizations that need a business software platform suited to commercial operations, mission-driven groups, and public-sector environments. Features and Usability ### What are the key features of TecArt? TecArt offers sales pipeline management, lead capture, lead qualification, and opportunity management for tracking prospects through the sales process. It also includes contact management, calendar management, task management, email management, document storage, reporting and analytics, workflow management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? TecArt starts at €19 per user/month for the CRM Basic plan, with CRM Pro at €49 and CRM Enterprise at €79. A free trial is available, and reviewers mention using the free version successfully, while one said the paid version felt too expensive for solo use. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does TecArt integrate with? TecArt connects natively to STARFACE for telephony, letting calls be recorded in TecArt and started from the platform. It also includes broader catalog integrations for business software, but the only specifically confirmed third-party brand here is STARFACE. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does TecArt offer? TecArt provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover product topics in a group setting, and documentation and videos offer self-paced reference material. Answer based on 2 reviews Getting Started and Support ### What customer support options does TecArt offer? TecArt provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users note that support can be hard to reach at times, which suggests response delays or access issues. The listed help resources give multiple ways to seek assistance, but direct contact may not always be easy. Answer based on 1 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Capture 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Lead Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Customizable Reports 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports TecArt 31 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (24) 4.4 Based on 24 reviews ## Pricing Value for money 4.8 (20) Free Trial [View pricing plan details](https://www.capterra.com/p/163179/TecArt/pricing/) CRM Basic €19.00 Per User,Per Month It includes: - CRM - Groupware - Kontaktverwaltung CRM Pro €49.00 Per User,Per Month It includes: - CRM - Groupware - Vertrieb - Marketing - Kundenservice - Projektmanagement CRM Enterprise €79.00 Per User,Per Month It includes: - CRM - Rechnungen - E-Rechnung - Vertrieb - Marketing - Kundenservice - Projektmanagement - Faktura - Groupware Value for money 4.8 (20) 4.8 Based on 20 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (19) 4.4 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 24 reviews Filter by rating 5(15) 4(7) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Mitarbeiter Vertriebsinnendienst Biotechnology ### "Super Programm für den Vertrieb" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2023 Pros schnelles Kontaktmanagement, Eigene Suchfilter lassen sich schnell und einfach integrieren Cons Kundendienst ist manchmal schwer erreichbar, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW Axel W. COO Information Technology and Services ### "Super CRM mit vielen Funktionen" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 27, 2022 Ein zentrales Tool für alle täglich anfallenden Tätigkeiten. Von Suport Ticket über Lead Management bis zur Rechnung und E-Mail ist alles enthalten. Völliger Ersatz von O365 durch TecArt. Pros Die umfangreichen Funktionen sowie die sehr ausführliche Hilfe bzw. Dokumentation der Software und derer Funktionen. Somit war es möglich in kürzester Zeit die Software lauffähig zu implementieren und die wichtigsten Grundfunktionen nutzen zu können. Die Bereitstellung der Software lief sehr schnell und problemlos ab. Cons Die Verteilung von Aufgaben und das Nachhalten des Bearbeitungsstandes könnte einfache gelöst werden. Nach einer kurzen Einarbeitung ist dies jedoch auch mit der bestehenden Implementierung möglich. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reasons for choosing TecArt Die Betreuung / Kontakt zum Hersteller und die Funktionalität waren ein wichtiger Punkt. Ebenfalls war die Handhabbarkeit ein großer Entscheidungsfaktor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Steffen G. Lehrer Education Management ### "Ein Pro für TecArt" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2021 Pros Das Erinnerungsmanagement sowie die Integration bestehender E-Mail-Konten. Cons Mir fehlt eine Baumstruktur, in der ich verschiedene Ansprechpartner entsprechend der Unternehmenshierarchie eines Kunden auch mit verschiedenen Niederlassungen anlegen kann. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2021 Hallo Steffen, danke fur dein tolles Feedback mit der Baumstruktur. Ich nehme das gleich mal in unser Produktmanagement Meeting nachste Woche mit rein. Mal schauen was die Kollegen dazu sagen. Beste Gru?e vom Fischmarkt Frank - Head of Marketing Tobias L. Geschäftsführer Wholesale ### "Gute Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 4, 2021 Pros Preisleistung ist Super ebenso die Funktionen Cons Die Nutzeranzahl ist auf 5 beschränkt und lässt sich leider nicht upgraden Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2021 Hallo Tobias, vielen Dank fur deine Info. Was die Nutzeranzahl angeht wird es in den kommende Wochen eine Anderung geben. Ich kann dich gern informieren, sobald es soweit ist. Beste Gru?e aus Erfurt, Frank - Head of Marketing WK Werner K. CEO Information Services ### "CRM System mit guter Email-Integration" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 4, 2021 Es lassen sich alle Geschäftsprozesse gut abbilden. Insgesamt sind wir sehr zufrieden, allerdings war die Angebotserstellung beim System, das wir zuvor genutzt haben, deutlich besser. Pros Die Email-Integration ist sehr gut, da die Emails auch bestimmten Projekten zugeordnet werden. Die automatische Zuordnung der Emails zu Kontakten ist ebenfalls sehr gut. Cons Man kann sehr viele Fenster öffnen, was den Umgang etwas unübersichtlich macht. Das erstellen von Angeboten / Aufträgen ist nicht intuitiv. Reasons for choosing TecArt Email-Integration, Hosting in Deutschland, Unternehmen aus Europa Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 11, 2021 Hallo Dr. K., vielen Dank fur die wertvollen Hinweise. An der Menge der Fenster und der Reduzierung von Klickpfaden arbeiten wir gerade intensiv. Mit der Version 5.1 vermutlich im Mai 2021 werden einigen Veranderungen kommen. Beste Gru?e aus Erfurt, Frank - Head of Marketing HH Henry H. Darlehensvermittler Banking ### "vieles ist gut einiges fehlt" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 29, 2020 einfache oberfläche Pros leiche bedienbarkeit und übersichtliechkeit Cons leider keine tapi anwendung für mac, voip integration für mac nicht möglich, synchrnisation über exchange mit dem iphoone besonder bei kontakten fehlerhaft Switched from [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) zu unübersichtlich Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2021 Hallo Herr Henry H., vielen Dank fur Ihre ehrlichen Worte. Ja es ist richtig, dass es keine TAPI fur Mac gibt. Aber VOIP sollte eigentlich gehen. Wir haben bei uns Starface eingerichtet und ich telefoniere aktuell aus dem Homeoffice uber den CTI Client "Telefon". Bleiben Sie gesund, Frank Panser Head of Marketing GF Gabriele F. Projektmanager sales Medical Devices ### "für mich ist TecArt keine option für Mails" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 December 17, 2020 schlecht Pros Ich nutze TecArt NUR, weil meine Partner das System anwenden. Ich finde es nicht professionell für meine Bedürfnisse Cons Es ist einfach für meine Bedürfnisse unpraktikabel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2021 Hallo Frau Garbiele F., es ist absolut korrekt. TecArt ist mehr als ein E-Mail Client. Da ist es verstandlich, wenn es Ihre Bedurfnisse nicht erfullt. Wenn es vor allem an der Bedienung liegt, gibt es vielleicht noch eine Losung. Wir haben einen online Assistenten der Ihnen direkt im System schrittweise zeigt, wie Sie wie gewohnt durch andere Systeme damit arbeiten. Sofern dies von Interesse ist, schreiben Sie mir einfach eine E-Mail an marketing@tecart.de. Dann zeige ich Ihnen gern einmal in der Live Demo, wie das aussehen kann. Bleiben Sie gesund, Frank Panser Head of Marketing FS Frank S. Ingenieur Mechanical or Industrial Engineering ### "Clevere Cloud Datenbank und e-Mail-Client" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 12, 2020 Sehr gute Cloudlösung Pros Bedienbarkeit i.O., UI ist übersichtlich Cons keine Nachteile, zumiondestens sind mir keine aufgefallen Reasons for choosing TecArt Weil ich die Firmengründer persönlich kenne. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2021 Hallo Herr Frank S., vielen Dank fur Ihre geschriebene Worte. Es freut uns, wenn Sie keine Nachteile bisher finden konnten. Bleiben Sie gesund, Frank Panser Head of Marketing BO Bartholomaus O. Energieberater Construction ### "TipTop" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 1, 2020 Pros Das Software ist grenzenlos umfangreich und gleichzeitig flexibel. Dadurch lässt sich das Programm optimal an individuelle und sich ändernde Bedürfnisse anpassen. Der Nutzer ist uneingeschränkt und wird nicht in vorgegebene Muster "gepresst". Cons keine (denn aus einer gewissen Komplexität in der Bedienung resultiert der entscheidende Vorteil: Anpassungsfähigkeit) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2020 Hallo Herr Bartholomaus O., herzlichen Dank fur Ihren Review. Es ist eine Freude zu lesen, wie Sie mit der scheinbaren Grenzenlosigkeit unseres Systems aufbluchen. Ich wunschen Ihnen eine ganz besinnliche Vorweihnachtszeit und eine super Start ins 2021. Frank Panser - Head of Marketing. TP Tom P. Werbeagentur / Freier Fotograf Design ### "Benutzerfreundliches CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2020 Pros Einfache Anwendung, Benutzerfreundlicher Oberfläche. Schnelligkeit des Programms. Cons Viele Einstellungen die man als Anfänger nicht Sofort Erkennt und Weiß. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 8, 2020 Hallo Herr Tom P, herzlichen Dank fur den Review. Um die Auffindbarkeit vieler Einstellungen zu verbessern gibt es bald einen virutellen Assistenten im System. Dieser zeigt und erklart alles. Aktuell ist der Prototyp schon in unser Live Demo eingebunden. Einfach mal testen: https://www.tecart.de/live-demo#produktguide Vorweihnachtliche Gru?e, Frank Panser - Head of Marketing [View all Reviews](https://www.capterra.com/p/163179/TecArt/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.