Who Uses This Software?

Our target markets are retail chains, marketing teams, security teams, news outlets, business intelligence units and financial organizations.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $349.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Echosec
  • www.echosec.net/
  • Founded 2014
  • Canada

About Echosec

Echosec is an industry-leading location intelligence platform. Combining social media posts with geographic data, Echosec collects real-time, user-driven information which supports industries ranging from retail, hospitality, journalism and security. Designed to narrow searches and get rapid results, Echosec detects keywords and image content, and delivers high-priority alerts to your team. Echosec gives you the whole social conversation in one user-friendly platform.


Echosec Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling
  • Audience Segmentation
  • Competitive Analysis
  • Configurable Alerts
  • Customer Engagement
  • Dashboard
  • Impact Scoring
  • Influencer Tracking
  • Reputation Management
  • Sentiment Analysis
  • Trend Tracking

Echosec Reviews Recently Reviewed!


I love working with Echosec.

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use. Every interaction is easy and smooth. The team are great too - and are always happy to help.

I used Echosec's technology to compare a client with a competitor. Astounding additional insights!

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was able to run comparisons on a daily basis to build up a picture over time as to how people were responding to their interactions with my client and their direct competitor. The most useful insights were actually about the different times of day that people were interacting with my client compared with the competitor. We were not expecting that at all. The ability to download and store this level of detail for analysis over time was extremely useful and very easy to use, and the ability to limit the output by location gave us great accuracy.

The software is logical to use, and I can see the value of its use across multiple use cases.

Overall: This is a product which opens doors for discussions with other companies for me. Iotic Labs has a piece of middleware which forms part of a solution - providing secure interoperability - so the ability to connect with companies like Echosec is important to us as we have complementary capabilities. Any time that I am in discussion with a client and the conversation turns to accessing more diverse sources of information, I have the comfort of knowing that I can direct people to Echosec for a source of data that the client was perhaps not expecting.

I'm aware that this tool could be generic, cutting across multiple sectors and situations. Therefore, in time, it will probably have different flavours for different uses. I was not aware at the time that all I would really use was the export tool to review emerging data over time. If this particular use becomes prevalent, then I expect that Echosec will create an interface that does just this, possibly with some analytics added to support this type of use.

In a way I am not criticising, therefore - only saying that I am aware that there will be many more features and functionality added to this over time which will make my specific use of the product easier and enriched. Right now, however, it is perfectly functional.

Easy to use and so informative!

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: I find the results really interesting and the way they are displayed both informative and intuitive.

Overall: I already do recommend it. I am able to see what is happening easily and quickly.

I love being able to see what's happening on social in any given location on the map!

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm using enterprise and it provides access to the most amount of feeds out of all the social sentiment software options I've seen. It also lets me search for and find data outside the scope of keywords, which has provided amazing data sources we would never have found otherwise. We need to know what's happening on social, so we use Echosec.