Remote Utilities

Remote Utilities

4.5 / 5 3 reviews

Who Uses This Software?

IT departments in need for a reliable remote support and remote administration solution which is suitable for both internal network and remote access over the Internet.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/one-time/user
  • Pricing Details
    There are three licensing models with different terms/characteristics.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • Remote Utilities
  • www.remoteutilities.com/
  • Founded 2010
  • Russian Federation

About Remote Utilities

Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs.


Remote Utilities Features

  • Diagnostic Tools
  • Feedback Collection
  • File Transfer
  • Live Chat
  • Remote Control
  • Screen Sharing
  • Session Recording
  • Session Transfer

Remote Utilities Reviews Recently Reviewed!

I love this program for accessing my work computer from home.

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's extremely easy to install and configure. The instructions are very easy to understand. I just use basic features so cannot comment on the other areas of the program. I use it almost daily to connect to my work computer at night from home. I first used it a few years ago as an alternative to another VPN system that wasn't working for me. I am using the free version.

Overall: Allows me to work from home connecting to office computer.

Vendor Response

by Remote Utilities on August 29, 2017

Thank you, Rod!

I can already connect to computers within my house without hassle. The ease of setup is amazing.

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to set up,
No hassle to use,
Multiple functions for controlling,
Lock Mouse and Keyboard,
Blackout Desktop Background,
Chat Availability,
Completely Free,
File Transfer,
Message Sending,
Remote Terminal,
Remote Task Manager,
RDP,
View or Full Control,
Remote Power Control

Cons: Only works for Windows without needing Wine,
Doesn't work with Ubuntu Server,
RU is difficult to set up for starters.

Overall: Easy remote access and management to help anyone who needs it.

Vendor Response

by Remote Utilities on August 04, 2017

Thank you for your review, Randall! Yes, so far RU is only available for Windows (as of August 2017). We are working on adding Mac support soon, and in the future we are also going to add full-fledged Linux support.

Remote Utilities was a great find to meet my business needs with remote access.

Jul 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ease of logging on to client's computers and being able to perform tasks with excellent speed. For slower computers, I can customize options to help speed up the connection.

Cons: Sometimes the installation and upgrading can be daunting but with each upgrade, they get better at making the process less complicated. Also, sometimes, I feel like I'm not getting the best speeds because I don't understand some of the technical jargon with some of the features.

Overall: Able to log into client's computers at an affordable price.

Vendor Response

by Remote Utilities on August 04, 2017

Thank you, Eric! Indeed our Simple Update feature is improving with each release, because it has been introduced relatively recently. We'll continue to improve it and of course we'll be adding more great features soon.