Who Uses This Software?

Enterprise Market, Private and Public Companies, Software Vendors (SaaS also), Companies who requires the highest level of security

Average Ratings

2 Reviews

  • 4.5 / 5

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Newired
  • www.newired.com/
  • Founded 2015
  • Italy

About Newired

Lets face it: you cant always eliminate complexity in online operations or tasks. Consequently, customers get frustrated and leave without buying. Employees get confused and resist adoption, or make mistakes. With Newired Journeys IT DOESNT HAVE TO BE LIKE THAT! Improve training, support and base knowledge with Newired Journeys!

Newired Features

Vendor has not completed this information.

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Newired Reviews

Newired is an enterprise tool that simplifies the approach to using any web application.

Sep 27, 2017

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not

Pros: Do you want to do a specific function and you don't know how? Newired helps you. Do you want to have a "journey" of the application you are using? Newired guides you through menus and functions step by step. Do you want to inform and train your users and customers about the new features available? Newired does it without expensive training sessions.

It is completely independent of the application to which it refers, and to which it adapts dynamically.

In complex application processes, it helps you to better understand what you are doing, sure that you are always doing the right thing.

Cons: Because of the young age, it may be a bit slow in articulated and complex application flows. On the other hand, new releases that increase performance and functions are frequently available.

Overall: Significantly reduce time and cost in training and time to market of new application


Sep 18, 2017

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: The product is very Easy to use and Extremely Adaptable to my Enterprise needs; all technical engineer is able to configure rewired journey without education session.

Overall: Reduct employee education costs and time to market