# Newired Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Newired Software - reviews, pricing plans, popular comparisons to other Onboarding products and more.

Source: https://www.capterra.com/p/163192/Newired

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# 

 Newired Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Newired

## What is Newired?

When adopting new software or when welcoming new employees to your company, how can you make sure that they will learn everything they need to know on the platforms they need to use? With Newired, onboarding employees on software became much easier. All the content they need to learn about the new system is available in-app, and follows them all the way through, anytime they need.

## What is Newired used for?

[Onboarding](https://www.capterra.com/onboarding-software/)[Training](https://www.capterra.com/training-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$206

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Newired?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.newired.com/&name=Newired)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Newired

4.5 (14)

VS.

[4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

Starting Price

$206

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (14)

Ease Of Use

4.5 (77)

Value For Money

4.3 (11)

Value For Money

4.6 (61)

Customer Service

4.4 (13)

Customer Service

4.9 (76)

## Newired alternatives

[4.5 (1,741)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting price

Contact vendor for pricing

[4.5 (24)](https://www.capterra.com/p/175166/tts-performance-suite/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.7 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/)

Starting price

$149.00

Per User, Per Month

[Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/)

[4.4 (248)](https://www.capterra.com/p/12452/Cezanne-HR/reviews/)

Starting price

$200.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/12452/Cezanne-HR/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Asynchronous Learning

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Dashboard

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Electronic Forms

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

Negative Feedback Management

4.3 (4)

0.00% of 4 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Orientation Workflow Management

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create orientation programs for new employees or students

Newired 48 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

The ability to create unique content

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Interprets what a user is doing based on context and helps guide them through the process.

Software specialized for corporate use

Process of dividing customers into groups based on common characteristics

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Create and share a new employee handbook with helpful information

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Games or game-like elements to track progress and reward accomplishments

Create, share, and manage the distribution of job descriptions/duties

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Students can access materials and communicate with instructors via their online student profile

Designing course materials to be completed in a sequential order for personalized learning purposes

Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making

Manage and support multiple languages

Identify, track, and respond to negative feedback

Create orientation programs for new employees or students

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Receive data and information in real time

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Create, manage and track all task activities and progression

Create tools to measure student retention of learning material and lessons

Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders)

Software designed for companies who offer training programs to clients

Track employee/learner's progression through training programs

Guide new users to understand and become proficient in using a product or service

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (14)

4.3

Based on 14 reviews

## Pricing

Value for money

4.3 (11)

Free Trial

Free Version

Basic

$206.00

Other,Per Month

Value for money

4.3 (11)

4.3

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (13)

4.4

Based on 13 reviews

## User reviews

Overall rating

4.5

Based on 14 reviews

Filter by rating

5(8)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Srishti S.

Engineer

Telecommunications

### "Ease of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 29, 2021

Pros

The feature and UI is more understandable and it is easy to install and use.

Cons

more work can be done to add more tools , features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Martin P.

RTE

Information Technology and Services

### "Great value and easy setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 26, 2021

Pros

I was very pleased how easy is to setup very interactive onboarding tool.

Cons

No cons found. Everything works as expected.

Alternatives considered

[WalkMe](https://www.capterra.com/p/131194/WalkMe/)

Reasons for choosing Newired

Price, support and feature set.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kammy B.

Enablement program manager (training and change manager)

Computer Software

### "Newired is among the best digital adoption platforms!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2021

Newired allows people to experience the product in real time. And in comparison with other digital adoption platforms it's fairly easy to use even if one is not a programmer. The most important benefit to using Newired is that their customer service is fantastic.

Pros

What I like the best about the software is that it's fairly easy to use and implement even on small scale. You can use it with multiple websites. And it's relatively intuitive.

Cons

Onboarding to Newired could be improved.

Reasons for choosing Newired

If I were going to choose a different alternative from the one that we are currently using at red hot I would suggest using Newired. I think the ease of use particularly for people who are at a middle level of technical savvy is far greater than with Pendo and WalkMe.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Riccardo B.

Sales Director

Information Technology and Services

### "The best digital adoption platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2021

Pros

easy to use, easy to deploy, best overall

Cons

I would like to have more styles editing features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PG

Pradeep G.

Consultant

Telecommunications

### "Will recommend to others"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 20, 2021

Very good

Pros

1\. Good for providing training to new users 2. Can reduce user mistake and guide user to use the software error free

Cons

Not found any, its only setting up the new wired was bit time consuming but support team helped us a lot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Daniele C.

Professional Service

Computer Software

### "Newired, the real UX improve!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 13, 2019

Pros

Easy to create User Guide without modify the target application! It's very useful create User guide without have any knowledge about the technical part of a generic Web Application

Cons

Hard to manage if there are too much Journeys

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GS

Giovanni S.

CEO

Information Technology and Services

### "We are implementing just now. Some issue raised hopefully under solution"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 12, 2019

See pros.

Pros

The ultimate goal of the application is great. It can solve many adoption problems and avoid th epainfull speed-up user manuals preparation.

Cons

Current product maturity and documentation available to implementation partners and customers.

Reasons for choosing Newired

Relationship with Newired

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FD

Felipe d.

Front-end Developer

Hospitality

### "An efficient end customer product"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

November 7, 2019

Pros

usability, facility, efficiency, support

Cons

Difficult access for small or Brazilian companies to fund the product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Pallavi K.

Deliverymanager

Health, Wellness and Fitness

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 7, 2019

Pros

I like the ease of using this software as well as the friendly UI

Cons

Nothing negative about it. Full marks to the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Riccardo L.

Customer Manager

Information Technology and Services

### "The software i would like to work with"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 4, 2019

Pros

It helps user getting their task, simplifying their processes giving guided an contextual tips

Cons

The biggest problem about Nrewired to me is related to its customization: i would like to feel more mine what I'm producing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163192/Newired/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)