Who Uses This Software?

Technology and Start ups Customer facing teams - such as Customer Success, Sales, Recruitment and UX


Average Ratings

116 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    The cost is $10 per calendar linked
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • YouCanBook.Me
  • youcanbook.me/
  • Founded 2010
  • United Kingdom

About YouCanBookMe

Powerful, customizable scheduler - works with Google, iCloud and Microsoft calendars. Share calendar availability across team members - great for sales, on boarding, customer success and support calls. Automate workflows, embed booking links, pass through data from other systems. Frictionless booking for customers.


YouCanBookMe Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management

YouCanBookMe Reviews Recently Reviewed!


Capterra loader

Great for Letting Others Schedule Your Time

Sep 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Love the layout and design with this application. Nice modern and sleek templates. I am able to create a schedule, customize colors and layout design, and then share a link out with others to be able to book times with me. There are some settings customization options that help. For me, I used YouCanBookMe so that teachers can schedule meeting times with me without the need to go back and forth through email. Love that it syncs to Google Calendar that way I can stay on top of everything via my mobile phone.

Cons: This was a deciding factor for me. Unfortunately, being in the school setting, you have to pay a little price to get some better customizing features. One of which is the ability to create a truly custom schedule that isn't every 15/30/45/or 60 mins. For me, class periods are not equal time frame. I also need the ability to build in hall time, which isn't possible unless I pay for all of the premium features. I wish this was something that was offered to begin with.

Overall: Overall it was an effective application. I was able to find some workarounds or mess with how I created my blocks of time to best match my schools schedule. Teachers found it simple as an enduser to book time with me. Beats keeping track of everything yourself!

Powerful booking system, highly customisable, great UI and very, very good value for money

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have trialed a number of booking systems costing for a month. Youcanbookme beat them all and is a fraction of the price.

The level of customization afforded in communicating automatically with your customers is quite simply awesome. You can integrate HTML and apply logic arguments through the use of mailmerge codes to speak to different customers automatically in different ways depending on the nature of their booking saving you time, effort and giving an efficient and impressive service to your clients.

The UI was a bit creaky originally, but has been recently updated and is now very slick indeed.

Cons: This is a basically a very sophisticated calendar API with a load of automatic messaging functionality bolted onto it. It is not a database which is missing a trick quite frankly.

Youcanbookme should probably publicise the really clever aspects of their system better, can take a bit of digging to find the juicy stuff

Overall: Functionality

Customisation

Ease of use

Value for money

Best Scheduling Software

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of the software is great. As a business owner you can have different start times for each day, email or text reminders for patients. The software synchs with Stripe for online payment. Buffers can be created for scheduling. This all works with google calendar, so you create your calendar, and link it with youcanbookme.

Cons: The initial set-up can be a bit challenging, there are plenty of online tutorials and online support. Once it is up an running, you dont have to touch it! There have been a couple of occasions where it would be nice to block a client. This would be similar to blocking robocalls on your cell phone.

Overall: The best aspect is clients have direct access to the schedule, they can reschedule through a link. Your time is not taken up with scheduling, rescheduling. The clients can pay online, or not. That is up to how you set up the options. As the owner you can setup a lot of different options for clients schedules.

Capterra loader

Why I Use (and stick with) YouCanBookMe

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use...

Customizable scheduler...

Integrates with my personal calendar...

Eliminates the dreaded "email tag" game that can happen.

Cons: In the rare instance when I have to try and reschedule an interview (I use this system to schedule radio interviews), I find I have to actually "Cancel" the interview and ask the other person to reschedule...

I wish there was a way I could offer a "rescheduled" appointment from my end instead of asking the client to do so from their end.

Overall: I have used YouCanBookMe for almost two years now. Other than the comment in the "Cons" section, I have not had any issue at all with this software. Almost every person I have interviewed has stated how nice it was to use that system (almost 400 interviews in the last two years).

There are other schedulers out there...but I'm staying with this system. It has proven to be 100% reliable for what I am trying to do in my business.

I have used youcanbook.me for several years and it is very valuable in organizing my appointmens.

May 30, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is simple to implement and is connected to my Google Calendar. I can unschedule myself by simply removing a keyword from my Google calendar. The URL takes you directly to my scheduling page. I advise college students and provide office hours for the students taking my classes.

Cons: I cannot customize the front page with links, add pictures or prevent students from canceling my appointments at the last minute. I am using the free version, in the interest of free disclosure. My colleagues use a different system which they pay for, but I don't like the fact that in that system, it takes three mouse clicks to get to the page where you can see my calendar. Alas, they won't pay for another system, so I am required to use your free version.

Overall: I have an easy way for students to schedule me.

Vendor Response

by YouCanBook.Me on July 17, 2017

Thanks for the review, Ted :)

Fantastic service for teachers and professors

Mar 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This offers a LOT of very useful features to organize meetings. My students love the ability to sign up for office hours, know that they have that slot blocked out for them, and get a reminder email the day before. I get much better utilization of my office hours and the student satisfaction has increased. I also use this for advising meetings and to sign up for shared equipment usage. In every case, the service performs flawlessly. I cannot recommend Youcanbook.me highly enough.

Cons: I would like to see a few more themes for the sign up pages and/or the ability to customize a theme. Otherwise, everything is fantastic.

Overall: This makes my job immensely easier and is a better platform for my students to use, also. For a laboratory with shared equipment, it ensures that every researcher has time blocked out for their use.

Capterra loader

For those looking to have an open door policy, this software makes it easy!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What is not to love about youcanbookme! In fact, I have recommended this software to fellow colleagues who are now using it. I was able to create appointment slots that carry over several months. I use the link provided in my email signatures and it allows everyone from upper management to my volunteers to be able to book an appointment or meeting with me. This software saves time and allows for better accountability!

Cons: This software has no cons. I have hear people complain, but that has to do with the levels. The more calendars you need to link, the more you pay.

In my case, with 1 calendar it is perfect!

Overall: Overall, I have been using this software since 2010! I love it, and recommend it to everyone in the volunteer management field!

Book Your Clients Through YouCanBookMe

Jan 28, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: YouCanBookMe was very easy to set up and use. We had a team of about 50 CSR's, and all of us used this system to book appointments with Realtors, Loan Officers, Insurance Agents. etc. The booking system updates very fast. ie. If another rep books a client for a specific timeslot, the software will pick that up immediately and block out the timeslot to prevent double bookings.

Cons: Our team outgrew YouCanBookMe. We need additional features that were limited on the software. We wanted more flexibility in the time while setting up timeslots, but it was not an option at the moment.

Overall: Overall, we had a very great experience with YouCanBookMe. It helped us run our business seamlessly until we outgrew it. We used it for more than 3 years.

Best Free Scheduling Platform

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and integrate with your current calendar. Excellent customer service. If you opt for the paid services, it is both easy and affordable. If you're looking for a way to streamline meeting requests and eliminate the scheduling emails, this is the right choice for you. I have been using the product for over 10 years. It has adapted to new technologies and the team is responsive if you have suggestions about improvements.

Cons: I don't like that the office hours feature requires a subscription.

Overall: I have significantly reduced the number of emails sent regarding meetings. My clients are able to book a meeting that works for them and they get a calendar and email reminder which helps eliminate missed meetings.

YCBM is an important product for us as freelance language trainers and coaches.

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My team and I work with clients all over the world providing language training. To have a platform for learners to book simply is very important. The key features that we like are that it integrates with calaners and has very granular controls. It also does all of the complex time zone adjustment for you. For us it is one of the central components of the service we provide! As all lessons begin with bookings.

Cons: It is difficult to find cons with YCBM. I spend about 6 months researching and testing many booking platforms, when I was designing the infrastructure of my product range. I chose YCBM, because it was perfect for my needs.

Overall: With this product as part of the infrastructure we use, we are able to make and take bookings from our learners in different countries. It has granular controls and integrates very well with the other platforms that make up our infrastructure.

I am a college professor and I use youcanbookme as an online booking system for my students.

May 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The convenience. The fact that it is linked to my gmail calendar so people wanting to book a time with me can see my current availability and I can see all bookings in my calendar. I also get an automatic notification email every time someone books a time.

Cons: It'd be nice to be able to email back to confirm or change a booking using a link in the email message that is automatically sent to me when a booking is made. I now have to go into youcanbookme to do this.

Overall: I think this is a great online booking system. It has made things much easier and reliable when it comes to people making appointments to see me.

Vendor Response

by YouCanBook.Me on July 17, 2017

Thanks so much for the review, Shamim :)

It has been very useful in scheduling appointments.

Aug 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Students do not have to contact us in order to schedule appointments and we have information that we need prior to the appointment (ID#, reason for appt.). This allows us to proactively redirect students and prepare for appointments when necessary.

Cons: It would be helpful to have a drop down menu where students can choose from reasons for their appointment. If a students chooses a reason that requires the completion of a form (and not an apppointment), it would be helpful if that choice generated an email to the student with the necessary form. That way, students are only scheduling appointments for necessary reasons.

Is there a way you can contact me to let me know if this would be possible already? For instance, is it available in a more advanced version?

Capterra loader

One of the best (free) tools for calendar / appointment management!

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Overall, their free version of the software fits my work needs perfectly. I was able to set up all I needs -- appointment length, email notification text, blocked times, how the pages were structured, even API/custom field integration so i could pull in ticket IDs from our help desk software to maintain and organize my remote session appointments!

Cons: I can't say there are too many negatives, I would like to see some more choices for the theming and the ability to allow the user to customize the length of the session, but I know these are paid features, which our company may adopt over time. Overall, it's the best appointment setup app I could find.

Overall: Online appointment setup and integrations with our Outlook calendars-- for free, more than I could ask for.

Capterra loader

Booking calendar made personal

Feb 04, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The booking form contents and format are very customizable- you can add your own CSS, form content, responses, reminders, and cancellation notices. You're not stuck in a box of only a few templates when it comes to making a booking form that is on-brand to your business.

Cons: The way available times are shown to customers is not customizable enough if your calendar tends to fill up. There's not much flexibility built in around how to display availabilty & what does exist is very hacked-together.

Overall: We use YouCanBookMe for a inbound-sales team. Leads are able to schedule time with reps on their own.

Capterra loader

I have used YouCanBookMe for over one year now. It handles my interview appointments for my podcast.

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease in setting up this system to be unique just to your needs. You can input the questions asked and various categories. You can block time out of your schedule for any reason (and the reasons may show up on YOUR smart phone calendar - but just appear as "not available" to those using the software to schedule an appointment with you. The software synchs with your smart phone and calendar system. It automatically updates within seconds (typically) when a client makes an appointment request or you either approve a request or block out time (for doctor appointments, etc.). Great system - I love it! Very easy to use!

Calendar setting at its best

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: YouCanBookMe is our primary tool in setting up appointments with clients and candidates. It is very efficient and helped us save a lot of time. The other party can select from the schedules you have provided and it will automatically book the time in your calendar.

Cons: The time zone can be a little tricky, so probably they can add a feature to convert time zones, especially if the parties involved are located in different locations.

Overall: Setting up appointments and interview schedules.

Capterra loader

Good appointment generator, but missing hardcore features

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From a front-end perspective, I love how Youcanbook.me shows all the options available for booking. For example, users can see that there IS no 9am, because it's greyed out.

From a back-end perspective, there's a lot of really cool features. I love that I can set it up so when a client books, I can have it send a email, a text message, fire api code to send a message to me in Slack, etc. I love how much customization (and how easy) it is to modify the endpoints.

Cons: Their new UX update made the backend a lot easier to navigate. But missing is some power-user stuff. I have 150 appointments, and it only shows me 10 appointments per page. I have to very slowly navigate to see the others, or export it as a CSV.

Other appointment generators show it to me in calendar form.

The other con is that they allow markdown, but not pure HTML. I wanted the embedded form to trigger a custom javascript function on my site, but I couldn't do it. Granted, it's a bit advanced for 99% of users, but that was disappointing. I did have to do a work around.

Overall: I use the appointment feature for both online bookings and in-person bookings. It's powerful!

Easy to learn and navigate

Jan 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: At first, I was hesitant to use this for scheduling appointments, but when I got the hang of it, I couldn't believe how efficient it has been in setting up blocks on our calendars. You can customize it to different time intervals, as well as how the entire page would be displayed. For a minimum monthly fee, you can use the full functionality of this tool.

Cons: The fact that not all not features are for free (which is understandable, although some are basic functionalities that should be available to all).

Overall: "Quick scheduling" says it all. It also allows me to customize a confirmation notification to anyone who reserves a slot on my calendar.

Love YBME

Jul 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: UI is awesome

Text msg available to remind your guests of their apt

Google integration is awesome

Sends follow-up emails for you before/after the apt which is nice.

Cons: Not setup for mulitple users so we have to "share" the login

Not really integrated with anything directly. You need to go through zapier to get an integration.

Overall: Our customers are able to book apts every day from our website.

Vendor Response

by YouCanBook.Me on July 12, 2017

Thanks, Steve - glad to hear YCBM is working well for you :)

Mukesh

Great utilization; only complaint would be inability block times only for certain types of bookings

May 26, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Automated process for booking, for reminders, etc. The integration with google calendar makes it a very useful software

Cons: See above. To expand on that -- we are photographers. We have categories for senior portraits (20 minutes), Communion portraits (1h15m). It would be great at certain times of the year if we can prevent senior portraits from being booked, while still allowing Communion portraits.

Overall: Ease of scheduling, many fewer phone calls.

self schedule

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly, I have had very little clients say they had issues trying to get scheduled.

Cons: I can think of at the moment. I attempted to have a 30min break between hourly appointments and the concept was complicated to navigate.

Overall: Peacock Counseling started using the free booking services and it worked so well for a year as a free client, it was financially a no brainer to pay for a yearly membership for the added bells and whistles.

This platform works wonderfully as long as you were scheduling 60 or 30 min appointments.

May 29, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automated communication to the client before and after each appointment is great. Also, the backend is easy to navigate and edit.

Cons: Does not have a 45 minute or 90-minute easy option for use. If you schedule on the hour or the half hour it works great. But if you scheduled for 45 minutes you're required to use in every 15 minutes option, which makes it confusing for the client.

Overall: Scheduling is automated and takes care of itself.

Appreciate using YouCanBookMe

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use and get around. Instructions are clear and the site is well laid out.

Cons: Honestly, I've not had any problems so there's nothing that I've found that I don't like.

Overall: I like the ability to have two separate scheduling calendars. I provide advising and support to two different populations on campus and wanted to have specific appointment schedules for each. The cost of adding the second calendar was nominal, which we appreciate!

This system worked perfectly from day one and has made our business more efficient.

May 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup and customers find it easy to use to make an appointment. The confirmation eMail is great, and the cancellation feature very useful. The FREE option for charities is very civic minded. Thank you.

Overall: Our monthly meeting where we interview up to 30 applicants was previously chaotic as people would arrive and sometimes wait for hours, or they would come too early or too late for the advertised time. Our panel of volunteer professionals now get more done in less time and a big advantage is they have prior information about the application to be submitted.

Vendor Response

by YouCanBook.Me on July 12, 2017

Thanks, Mike. Happy to hear YCBM is working well for you & your organisation :)

Mukesh

Ideal for busy calendars

Aug 17, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's easy to use and is all timezones inclusive not only in for the USA. It helpw you integrate the caledars from different people which provide more availalability. Also helps collect the most valuable information to make an appointment as clear as possible.

Cons: The timeframe in which you have available to book is no longer than 2 weeks so that can be an inconvenience during high season since it won't allow to book any further.

Overall: It has helped us schedule a lot of client's introduction to the company that is convenient for the client and for our representatives

Excellent timesaver

Jul 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The booking programme saves me lot of time. I don't have to e-mail back and forth anymore for finding a timeslot.

Cons: Adding an event for the fullday (like holiday) at the top does not block the day and is easily overlooked by others.

Overall: Mostly it saves me a lot of time. As a student advisor I have to schedule meetings with hundreds of students and now they can just book a slot at their own convenience.

Vendor Response

by YouCanBook.Me on July 19, 2017

Thanks for leaving a review, Perry :)

For those who work as private teachers Youcanbookme is a perfect solution.

May 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is intuitive and very easy to use. There is still space for design development, but it is still easy to use.

Cons: Process payments only via Stripe. Why not Paypal and/or a way for us to have our own payment method? I'm from Brazil. Stripe doesn't work here.

Overall: Helps me to organize my appointments.

Vendor Response

by YouCanBook.Me on July 12, 2017

Thanks for taking the time to leave a review, Fabio. We really do appreciate it :)

Thanks,
Mukesh

so useful!

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the best scheduling system I have found, it helps to organize various activities, training clearly and objectively, synchronization with outlook and other calendars is simply incredible.

Cons:

it was difficult to get used to the system at first, the use of the codes to configure some things is complicated for those who have little knowledge in web language

Overall: implemented initially in my team and then implemented in all the offices of the world of my company, saved our life in several aspects and improved our workflow

I'm really pleased YCBM, it's revolutionised the way we work.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like every aspect of the software, I have no suggestions to improve it and consider the day that we first discovered YCBM as one of the best days of my life..!

Cons: Nothing, it's great. I can't imagine what we would do without YCBM.. If I woke up and had no YCBM it would be like waking up to find all the air had run out..!!

Excellent booking software. Highly recommend.

May 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy for both clients and therapists to use, and available 24/7, which makes it very handy. Great features for therapists - confirmation of the bookings via SMS and email. Adjustable forms - you decide what details you'd like your patients to fill out, with range of treatments to choose from, with different styles to suit your website and very easy to navigate and set up.

Overall: Many successful bookings for treatments.

Vendor Response

by YouCanBook.Me on July 17, 2017

Thanks for the review, Anna - glad YCBM is working well for you :)

Capterra loader

I use it for a few years for free ! it does the job and i found the answer when ever i needed help.

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and for a free version, it does the job pretty well which is rare ! I managed doing the set-up my-self and it work automatically. I love not to waist time anymore to fix the appointment. People can see the date where i am available without having to ask me. That's awesome.

Cons: Well, i wish i could up-grade for a lower cost since i am not a "big user", less amount would be great for me for what i need for the moment and have more options available.

Overall: The top benefit is that i do not have to talk to people before their first appointment. They know the rule, they know what they can expect, they can book the appointment and then, when we talk, we work, we do not waist time doing ping pong to find the right date.

Useful for scheduling office hours, but...

Jan 09, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We have encouraged our department faculty to use this software so students can book office hours remotely, and if the faculty member is sick or has to cancel it lets them know. Also lets students cancel remotely. This has worked well.

Cons: Before the most recent redesign, several faculty took a lot of hand holding to understand how to set up the times and coordinate with Google calendars (most of us use Outlook so it is an additional step). Not sure if the new design is more user friendly, but the new cost structure ( allow basic functionality like giving an end date [e.g. end of the semester] for appointments) is not worth it to schedule a few office hours per week.

YCBM.com has made scheduling much more convenient for our leads and clients.

Jul 14, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clients and Leads can easily schedule at a time that is most convenient for them. No more back and forth through emails or lost production time spent trying to coordinate on the phone during breaks in our client's busy schedules.

Cons: I would love a feature that allows me to 'temporarily" block out time on YCBM.com without having to also block it off on my Calendar. Sometimes I need to prevent "self-scheduling" but leave my calendar open for my staff to continue to schedule.

Very fluid, easy to use/modify

May 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think this is a great tool. I've had positive feedback from folks receiving the invite to schedule time with me. It is SO much easier than going back and forth trying to figure out a time that works for both parties. Easy to modify messages to recipients and follow ups. great tool

Cons: I wish there was an easier way to link my work account to my schedule (but I think it's partially my companies firewalls etc)

Vendor Response

by YouCanBook.Me on July 12, 2017

Thank you, Jennifer - happy to hear YCBM is working well for you :)

Mukesh

Capterra loader

One of the most powerful appointment setting tools I've used

Mar 07, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are tons of options if you're looking for calendar appointment scheduling apps, and I've tried many of them. However I've settled on YouCanBook.me because in my opinion it provides the most customisable options of any product in this space. You get detailed control over appointment times, breaks, availability windows, etc. You get support for custom CSS and theming, integrations with other apps through Zapier, and the ability to easily have multiple booking URLs for various uses.

Cons: The pricing (you pay per synced calendar, even if you aren't explicitly scheduling to each calendar) so if you're like me and your GCal has several calendars that you spread events across (I have separate calendars for Personal, Business, Travel, Events, Meetings, etc.) you have to pay for each one if you want it to factor into your availability. It can also be tough to get started because there are so many features.

Overall: More powerful, customisable scheduling for interviews, calls, and other appointments.

As a professor, youcanbook.me has been an invaluable tool for managing my time.

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows flexibility for students and colleagues, improves my time management, and almost completely eliminates any back-and-forth regarding the scheduling of meetings.

Cons: It would be nice if groups of people could independently join a time (i.e. Sam makes an appointment; Sarah asks to join; Sam says it's OK -- though I recognize that this would require choices around anonymity for the scheduler and participants).

Vendor Response

by YouCanBook.Me on July 19, 2017

thanks so much for the review, Dave :)

Easy to use and set up!

May 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very simple for people to use and makes my life easy! I love that it connects with my calendar.

Cons: I would prefer to pay for upgrades individually. I don't need a full package, but there are some one or two items that would be a little more help. (adding in travel time automatically)

Overall: It saves a lot of time. I do not have to go back and forth with people through email trying to find a time that works for both of us.

Vendor Response

by YouCanBook.Me on July 12, 2017

Thanks Angela - glad to hear YCBM is working well for you :)

Mukesh

Great self-service booking site!

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: YouCanBookMe is great for our training needs at our university! We needed to find a way for our faculty to register to use our video studio. We needed something that would block out our Outlook calendars at the same time. This tool is does the trick! We now have a simple way of blocking out the video studio calendar for holidays or maintenance.

Cons: My Microsoft login only works in the 'beta' instance. It can be troublesome at time to login. Also the interface can be confusing. It takes me several tries to get the sign up form to display the correct information. It is not intuitive at all, in my opinion.

Capterra loader

Scheduling like a PRO is doable with YouCanBookMe

Aug 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that You Can Book Me is compatible with my Google Calendar. It's seamless, and I also love that I can customize the calendar colors to match my branding, which is very important. It looks professional, and easy to use.

Cons: There's nothing I don't like about You Can Book Me, and I'm just really happy with the product and their support.

Overall: I no longer have overbooked calendars, and everything is seamless with You Can Book Me.

Good idea but a lot of things to improve

Apr 02, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy booking for customers

Clear interface for customers

Integration with calendars

Cons: Integration with calendars fails all the time, needs to make a lot of manipulation that customer will not be able to book you in not needed time

Difficult settings

Double confirmation letters of bookings

Overall: Step by step, team by team we started to use this product to make better service for our customers and it really works. But this program needs a lot of improving as integration with Outlook is not perfect and sometimes I receive bookings for the time I am out of office even if everywhere this time set as unavailable

Easy Way to Schedule One-to-One Meetings

Dec 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Syncs nicely with Google calendar (and Outlook, it seems from working with colleagues, but I don't personally use it). I use it to set up interviews I do annually. It saves me a ton of hassle because all the interviewees can easily see the times available, and as soon as I put something on my own google calendar, it blocks the time out. We do 20+ interviews, and this saves me probably 100 emails total trying to schedule it all and send the conference line info. I send out one email announcing the booking is open and the rest is automatic.

Cons: The only thing is I wish it could ask the person booking to double check their email. There have been a couple of times when someone has made a typo and then they don't receive the information.

Brilliant product with outstanding support.

May 26, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It works. It doesn't fall over. It easy to use - now I know how to use it! Being a charity we get to use the software for free. We are very grateful.

Vendor Response

by YouCanBook.Me on July 12, 2017

Thanks for the kind words, Ian - glad to hear YCBM is working well for you & your organisation :)

Mukesh

Great booking tool that makes it super easy for users to use

Dec 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It's really easy to set up and integrate with your calendar. It also updates almost in real time so your changes in the booking calendar are always up to date.

Cons: I wish there were more styling options to make it look more customized to your brand/company. Even basic things like changing colors and such would be good. Also adding additional calendar providers would be useful.

The free version is perfect for what we need!

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a super easy to use online calendar tool that lets us book calls and demos with our clients. It is perfect for what we need - no frills, no fuss.

Cons: I understand that support is reserved for those who upgrade to the paid tool, but some kind of email support would be great for the free tool. I've had to resort to Twitter, which is my least favorite way of getting ahold of a company.

Overall: This is an easy-to-use calendar/booking tool with a free and paid version. The free version is great and works for what we need, which is a way to schedule calls with clients.

The Most Helpful Booking Software

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free option still completely useable and fuctional

Paid option gives tons of great add ons and customizations

Affordable, Easy to Use, Nicely templated

Cons: I really have zero complaints on using this.

Capterra loader

Awesome tool at a great price

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I finally got tired of the back-and-forth emails just trying to figure out when to meet with someone. What a waste of time! YouCanBookMe gives me an easy link to share with anyone who can easily select a time. The other person gets an email confirmation and it goes right on my calendar. It couldn't be easier!

Cons: I wish it would make me coffee in the morning! Seriously, I don't find anything missing from YouCanBookMe.

Overall: I save hundreds of hours a year that I used to waste scheduling meetings with people. Now I just send them a link, they pick a time, and away we go!

my review

Jan 25, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It is so simple. The idea is simple. The execution and operations are simple. It is a great and helpful tool to help facilitate communication between people on very different schedules and helps to establish a time where both parties can be on the same page.

Cons: I think the actual layout and "look" of it could be a little more colorful or "fun." It is very clean but doesn't really have a "style" or "brand" of its own.

Overall: It has made things a lot easier for myself and my team to communicate with our customers.

I work in student affairs as an academic professional, so youcanbookme works great for my needs.

May 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about this software is its compatibility with the other IT solutions our organization uses. It is simple to use and straight forward. We've have had very few technical issues as well.

Cons: What my students experience is a bit different. Their phones don't seem to be compatible with the software which has created problems with miscimmunication .

Overall: Students have access to my calendar and I can see what my daily routine is likely to be.

Vendor Response

by YouCanBook.Me on July 17, 2017

Thanks, Rosalyn - happy to hear YCBM is working well for you :)

Loved it - but now it does not support Apple.

Feb 16, 2018
1/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

1 / 5
Value for Money

Pros: almost everything. except apple integration. product was easy to use and flexible. great customisation

Cons: We're writing to alert all users connecting their iCalendars with YouCanBook.me about an urgent issue with the integration. You are currently using iCalendar with YouCanBook.me, and you may need to take action to continue taking bookings.

iCalendar's ability to communicate with 3rd-party tools like YouCanBook.me just changed and iCalendar can no longer reliably communicate with tools like YouCanBook.me.

iCalendar's issue will likely cause problems for you, and we want to make sure you're aware and able to take the appropriate action as soon as possible so you can continue taking bookings.

At this time, we cannot recommend continuing to use iCalendar. Our alternative suggestion is to switch to Google Calendar.

Overall: diary use

Overall a great experience. Some room for improvement.

Jul 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use and efficient. Excellent reminders and easy to change appointment times or cancel an appointment.

Cons: Pricing makes no sense - it has simply forced us to change the way we use our calendars (all events are the same category) to get around paying for each category of calendar alert to show up.

Overall: Saves time.