---
title: "YouCanBookMe Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about YouCanBookMe Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more."
source_url: "https://www.capterra.com/p/163194/YouCanBookMe/"
page_type: "product"
language: "en"
publication_date: "2026-10-30"
---

# 

 YouCanBookMe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

YouCanBookMe

## What is YouCanBookMe?

YouCanBookMe is a tool for small businesses that regularly schedule appointments with their clients, customers or students. Founded in Bedford, England in 2011, YCBM is now one of the top-rated scheduling solutions in the world and used by millions of people each month. We are building the best scheduling experience for everyone, with our multi-language, 2-way booking solutions. Bring your brand to life, with the most customizable online booking tool available. Manage team and resources. Take ultimate control over your availability with daily booking limits, flexible availability, minimum & maximum notice periods, group bookings, and more. Create your messaging in your own voice, with completely customizable confirmation messages, reminders, follow-up flows, and more! Try YCBM for free, no credit card required. Put our premium features to the test with a free two-week trial, but only upgrade if it's right for you! No commitment, just the scheduling that's right for your business.

## What is YouCanBookMe used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 353 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

1%

Starting price

$9

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Appointment Reminder / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for YouCanBookMe?[Manage this product listing](https://www.g2.com/products/youcanbookme/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### YouCanBookMe

4.6 (353)

VS.

[4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$9

Flat Rate, Per Month

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (352)

Ease Of Use

4.8 (4,150)

Value For Money

4.5 (285)

Value For Money

4.6 (2,805)

Customer Service

4.5 (249)

Customer Service

4.7 (2,368)

## YouCanBookMe alternatives

[4.7 (3,684)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (296)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/163194/YouCanBookMe/alternatives/)

## FAQs about YouCanBookMe

Overview

### What problems does YouCanBookMe solve?

YouCanBookMe solves phone tag, scheduling email chains, double bookings, and missed appointments by letting clients select available slots that sync with connected calendars. Custom booking forms, appointment types, buffers, confirmations, reminders, and rescheduling support consultants, advisors, educators, recruiters, service providers, and administrative teams managing frequent client or student meetings across time zones.

Answer based on 263 reviews

Overview

### Which roles and teams benefit most from YouCanBookMe?

YouCanBookMe is most used by business owners, founders, CEOs, and directors who manage client appointments without administrative back-and-forth. Coaches, therapists, consultants, and sales teams use it to book discovery calls and sessions. Educators, professors, instructors, and teachers schedule student meetings, office hours, and lessons.

Answer based on 353 reviews

Overview

### What company size and industries is YouCanBookMe built for?

YouCanBookMe is designed for small professional-services businesses, with 75% of reviewers from small companies and Education Management its top industry at 14%. It is suited to coaches, advisors, educators, and entrepreneurs meeting clients, while also serving Higher Education (9%) and Health, Wellness and Fitness (7%) organizations.

Answer based on 353 reviews

Features and Usability

### What are the key features of YouCanBookMe?

YouCanBookMe includes online booking and automated scheduling that let clients select available times, including recurring appointments. Calendar sync and calendar management help reflect availability and avoid double bookings. Confirmations and reminders send booking information and follow-ups, while customizable branding supports branded booking pages and website embedding.

Answer based on 46 reviews

Pricing

### How much does it cost and what fees or limitations are included?

YouCanBookMe offers a free version and paid plans starting at $9/month for Individual, with Professional at 13/month and Teams at 18/user/month. A free trial is available. Reviewers say the free tier suits basic scheduling, but limits on controls and features can require a paid subscription; some consider pricing high versus alternatives.

Answer based on 73 reviews

Integrations

### Which third-party tools and platforms does YouCanBookMe integrate with?

YouCanBookMe integrates with more than 20 third-party tools, including Google Calendar, Microsoft Outlook, Gmail, Zapier, Zoom Workplace, PayPal, Google Meet, and HubSpot CRM. Its integrations support calendar synchronization, meeting links, email notifications, payments, workflow automation, and CRM-related booking processes.

Answer based on 202 reviews

Getting Started and Support

### How easy is it to onboard and train a team on YouCanBookMe?

YouCanBookMe offers live online training, webinars, documentation, and videos to support onboarding. Reviewers report that basic scheduling is generally easy to learn, especially for team members booking appointments. Administrators and users managing detailed settings may need tutorials and more time, as the configuration interface and feature set can feel overwhelming.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does YouCanBookMe offer, and how do users rate the experience?

YouCanBookMe offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Users often describe responses as fast, helpful, and patient, especially during setup and troubleshooting. However, some report difficulty reaching a person, slower technical replies, or limited live assistance for urgent issues.

Answer based on 59 reviews

Appointment scheduling

### How well does YouCanBookMe handle appointment scheduling?

YouCanBookMe makes appointment scheduling easy with calendar syncing, availability rules, booking forms, reminders, and client self-service rescheduling. Small businesses, academic advisors, and service teams value fewer scheduling conflicts and less email coordination. Some users want more control over one-time links, appointment packages, booking overrides, and scheduling rules.

Answer based on 121 reviews

## Who uses YouCanBookMe?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 14,228 Appointment Scheduling reviews

Capterra data shows that buyers of appointment scheduling software rank the following features as their top priorities:

-   **Appointment Management** (**58%** of reviewers rated this feature as critical)
-   **Calendar Management** (**54%**)
-   **Online Booking** (**60%**)

YouCanBookMe supports all three of the features reviewers rate most important: **Appointment Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses coordinate bookings, keep calendars accurate and up to date, and let customers schedule appointments online with less manual work, allowing teams to save time and deliver a smoother booking experience.

Appointment Management

4.4 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Calendar Management

4.4 (24)

70.83% of 24 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Online Booking

4.7 (74)

68.92% of 74 reviewers that rated this feature as important or highly important

YouCanBookMe offers a quick, user-friendly online booking experience that lets clients schedule appointments based on mutual availability, saving you time and reducing back-and-forth. Reviewers appreciate its ease of use, but some wish for more integrations like MS Teams and Google Business Profile.

Confirmations/Reminders

4.7 (58)

67.24% of 58 reviewers that rated this feature as important or highly important

With this capability, you receive customizable email and text confirmations and reminders, helping reduce no-shows and keeping appointments top of mind. Reviewers appreciate the multiple reminder options, though some wish for more flexibility beyond a single text reminder.

Mobile Access

4.2 (34)

50.00% of 34 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Sync

4.3 (41)

70.73% of 41 reviewers that rated this feature as important or highly important

It gives you seamless calendar synchronization, especially with Google and Microsoft calendars, ensuring only available slots are shown and preventing double-booking. Users think this aspect is very helpful, though some mention issues with iCloud sync and desire more CRM integrations.

YouCanBookMe 58 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Buffer Times: Provide the ability to incorporate buffer times, leaving time before and after meetings.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: It gives you seamless calendar synchronization, especially with Google and Microsoft calendars, ensuring only available slots are shown and preventing double-booking. Users think this aspect is very helpful, though some mention issues with iCloud sync and desire more CRM integrations.
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Class Scheduling: Schedule in-person or online classes
- Client Management: Manage contact details and communication with clients
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Confirmations/Reminders: With this capability, you receive customizable email and text confirmations and reminders, helping reduce no-shows and keeping appointments top of mind. Reviewers appreciate the multiple reminder options, though some wish for more flexibility beyond a single text reminder.
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- Custom Booking Page: Provide the ability to create a custom booking page.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Multi-Location: Manage and support multiple locations
- Online Booking: YouCanBookMe offers a quick, user-friendly online booking experience that lets clients schedule appointments based on mutual availability, saving you time and reducing back-and-forth. Reviewers appreciate its ease of use, but some wish for more integrations like MS Teams and Google Business Profile.
- Online Payments: Accept and process online payment transactions
- Personalized Links: Provide the ability to create custom scheduling URLs.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Rescheduling: Manage the rescheduling of appointments
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Set Working Hours: Allow users to set automatic working hours.
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Website Integration: Seamlessly integrates with 3rd party websites
- Zoom Integration: This software integrates with Zoom.

---

Get Advice

We can help you find the software with the features you need.

Features

4.3 (352)

4.3

Based on 352 reviews

## Pricing

Value for money

4.5 (285)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/163194/YouCanBookMe/pricing/)

Free Forever

Free Forever

Individual

$9.00

Flat Rate,Per Month

It includes:

-   Custom Notifications
-   Dedicated Support
-   Powerful Automation
-   Supercharged Features
-   2 calendar connections
-   2 booking pages
-   Choose from 3 availability displays: monthly, weekly, daily

Professional

$13.00

Flat Rate,Per Month

It includes:

-   6 calendar connections
-   10 bookng pages
-   Offer promotion codes
-   Integrate with 1,000s of tools with Zapier
-   Block bookings based on booker email address

Teams

$18.00

Per User,Per Month

It includes:

-   Multiple calendar connections and booking pages per team member
-   Multiple administrators for larger teams
-   Centralized billing
-   Unlimited API access

Value for money

4.5 (285)

4.5

Based on 285 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (249)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (249)

4.5

Based on 249 reviews

## User reviews

Overall rating

4.6

Based on 353 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(235)

4(100)

3(16)

2(0)

1(2)

Mentioned topic

Recent reviews first, then most helpful

CS

Cerris S.

Project Manager

Used the software for: 1-3 years

### "YouCanBook.me is an Accurate, Friendly and Organized Online Scheduling Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2026

My overall experience with this online scheduling platform has been sensational. YouCanBook.me is a superb tool.

Pros

YouCanBook.me is a friendly and effective scheduling solution that has outstanding features. I enjoy the impressive and easy to understand interface of YouCanBook.me.

Cons

I have been using YouCanBook.me to make and organize schedules for some time now and I can confirm that it is impressive and flawless.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Advisor

Used the software for: 3-5 years

### "Need to schedule appointments? Use this!"

5.0

March 20, 2026

Pros

It's super simple to use and has lots of great features that are relevant to situations (booking appointments, calendaar integration, etc)

Cons

The organizational permission/access settings, and control limitations are still my biggest concern, though not vital

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Patricia M.

Content Creator

Used the software for: Less than 1 year

### "Great Value for Money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2026

I think this software is super, as a freelancer who works with a few clients at a time, I can easily plan my schedule

Pros

I like the ease of payment processing as I am a very small business. I feel very secure using the software

Cons

There were a few bugs and issues when I started using it but i will say the learning curve is easy to overcome

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Senior Pastor

Used the software for: 3-5 years

### "Book of everything to do with services and ministry."

5.0

January 19, 2026

I am a Senior Pastor and my days are consumed with counselling and committee meetings. This is a simple tool to cut out the endless email tag of finding a time. It serves to make my calendar known and available to the congregation while maintaining a "private" prayer time with excellent benefit for peace of mind.

Pros

Automated timezone identification is a godsend when scheduling virtual counseling visits with missionaries or traveling members as we avoid the awkwardness.

Cons

Styling options for booking page are very limited. It can have issues with accidental double booking if the calendar suddenly loads or syncs later than intended.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Maurijn W.

Transport Broker

Used the software for: 3-5 years

### "Taming my daily booking and callback chaos."

4.0

December 8, 2025

Having the bookings drop straight into my calendar means fewer double-booked calls; I walk into each slot knowing who I'm talking to, what vehicle they have, and what they expect.

Pros

What I enjoy with YouCanBook.me is letting carriers and customers grab open time slots themselves, so I cut down on phone tag and keep my small booking calendar under control.

Cons

I struggle a bit when payment links or calendar syncs misbehave; fixing those quirks mid-day takes focus away from watching loads and looking after nervous first-time shippers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Academic Advisor

Used the software for: 3-5 years

### "Absolutely a Life Saver!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2019

10/10 would recommend this. The benefits: you can utilize the free version for student bookings and still have a variety of features to choose from to customize their experience during bookings; you can control your calendar or sync it up to your work calendar so your available times already populate. It works so, so well with Google Calendar. We have had hundreds upon hundreds of bookings over the years in advising per advisor and we have never run into any issues or outages. I cannot speak enough about how knowledgeable their customer service staff are, either, they are just absolute gems.

Pros

Don't even read this review- just test this out, it's AMAZING! I cannot speak highly enough about this product. I am part of the team which selected this as our booking tool to use, and we have utilized both the free and paid products. I need to say this up front: this company has hands down the BEST customer service team. I have never in my life experienced such great customer service from a booking site. The speed of replies in amazing- service is awesome. Our team utilizes this for students to book appointments with their academic advisors for academic plans, form signing, general inquiries, etc,. The ability to customise your booking features in insane to me. You can select available times, dates, booking length of time, and customize what your customer base sees when they search through your available dates calendar area for times, and once they book there are a variety of options to choose from. We have data that we do need for tracking as far as student ID numbers, appointment type, etc, and YouCanBook me lets us track that with ease, when previously we would have to go through digital calendars and HAND COUNT and track this data. This has saved us so much time and is such a wonderful and easy tool for our students to use too. One of the best features we have gotten feedback on is the appointment reminder via e-mail or text message. For students who use technology daily this is something they appreciate as it's a quick notification for them during their busy days.

Cons

Nothing, the paid and free versions each have so many cool things to use! You can also request to test out feature of the paid version. Like I stated before, their customer service team is just so fantastic so anything you might run into they can assist with. Truly, this is a wonderful program that I will be using for years to come, it's just so easy to use and so great for bookings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Marcus H.

CEO

Used the software for: 3-5 years

### "A Functional and Flexible Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 24, 2025

YouCanBook.me offers reliable scheduling with useful features like email translation, making it a good option for businesses needing multilingual communication. However, its increasing costs and focus on advanced features can feel excessive for users seeking simple solutions. The workflow, especially for tasks like email customization, could be more streamlined to save time and effort. Overall, it’s a functional tool but may not be ideal for those with basic scheduling needs.

Pros

YouCanBook.me is a reliable scheduling tool that works well most of the time. One feature I particularly appreciated was the ability to translate notification emails. For businesses or individuals needing multilingual communication, this is a great feature that adds a professional touch. Overall, it’s a flexible platform with plenty of options to customize your scheduling experience, making it a good choice for users with diverse needs.

Cons

While being functional, it has some drawbacks. Over time, it became more expensive or restricted unless you upgraded, which can be frustrating if you only need basic features. The platform also feels overcomplicated in some areas, with a lot of fancy extras I didn’t use, while I was looking for something simpler and cheaper. Additionally, translating notification emails, while a useful feature, was extremely time-consuming and not as intuitive as it should be. The workflow overall could benefit from better streamlining to make basic tasks easier and quicker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Pedro G.

Director

Used the software for: 3-5 years

### "Great product; support is getting worse and worse"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

December 12, 2023

Started well, but it is declining over the years.

Pros

Lots of customization options, with white label options to customize the workflows for our client bookings.

Cons

Recently the support is always busy, and they always take days to WEEKS to reply our emails. Just today our integration broke, it's a bug on their side due to a parameter they changed, and there is no urgent help line support, no way to get back to them and support via email is just too slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sarah P.

Lead Design Researcher

Used the software for: 1-3 years

### "Efficiency gains as a freelance UX Researcher"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 6, 2024

As a self-employed contractor before joining my current organisation YouCan Book Me provided a streamlined, professional booking process that allowed research participants to easily book times that worked for both of us. This improved my organisation and saved a significant amount of back-and-forth time coordinating sessions. The tool is straightforward and user-friendly, making it an ideal solution for anyone needing an accessible and efficient way to manage bookings

Pros

YouCanBookMe has been an incredibly helpful tool for managing my schedule efficiently. The initial setup was simple and quick, with clear instructions guiding me through the basics in just a few minutes. Syncing my calendar was seamless, allowing me to automatically reflect my availability and avoid double bookings without needing to update multiple places.

Cons

YouCanBookMe could benefit from enhanced features to support collaborative scheduling across multiple team members.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RG

Rob G.

Producer

Used the software for: 1-3 years

### "Good UX and Functionality from a Gradually Improving Company"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 15, 2021

Overall, it's a product that I am happy with. My clients are also happy with it. It was simple to start and I'm willing to chalk up my sole hiccup in that area to a growing company with a new product. Support has been great, and I would like to see the improvements continue. It's a great UI with a nice dashboard and admin experience, but in the future I'd appreciate a focus on hiding some of the "back end" style features in the booking customization section.

Pros

The simplicity and elegance of administering it is my favorite part about the software. Setting up a form was a breeze, and managing the calendar and appointment system was very self-explanatory. No articles needed. Linking it to my other calendars was comparable to competing products. It also seems to offer a good user experience for my clients, from what they have told me. Regarding the company, customer support is very responsive, helpful, and they appear to be improving the software over time. I also appreciate that they have a robust free trial as it gave me a good understanding of what the product offered and to make sure I enjoyed the company's approach to improvement and support.

Cons

Features wise, I feel like the booking process and customization of it could be a little more flexible. It was easy to set up, sure, but we are in an interesting time where customers and leads might be coming from all sorts of different places with lots of different contact preferences and I'd love to see it reflect that more. Also, it may sound minor, but the fields are given abbreviations in {BRACKETS} and such, whereas a product like Typeform just obscures that more "back end" style stuff. I didn't feel like this choice was particularly helpful in this case. Lastly, once everything is running it's great, but when I initially set up my calendars there were a few things that would show up wrong or get de-synchronized (edits on my dashboard don't show properly on the calendar). Support was very quick to help fix this and get it working again, but I thought I'd mention it as the possible caveat to the rest of the onboarding process being so easy.

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