# Page 3 | YouCanBook.me Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is YouCanBook.me the right Appointment Scheduling solution for you? Explore 352 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163194/YouCanBookMe/reviews --- YouCanBook.me 4.6 (352) [View alternatives](https://www.capterra.com/p/163194/YouCanBookMe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of YouCanBook.me ## Showing most helpful reviews Showing 51-75 of 352 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of Development Non-Profit Organization Management Used the software for: 2+ years ### "Great Scheduling Tool" November 16, 2021 5.0 This is one of the best scheduling solutions available. I would highly recommend use for anyone looking to avoid sending multiple points of communication to schedule meetings, dinners, gathering et.Al. Pros You Can Book Me allows scheduling across multiple email platforms and instant syncing. The setup is simple and easy to use. Cons There is not a great solution for iCloud accounts. Email accounts with 2FA will require additional setup steps. Review Source MV Martin V. Owner, Manager Consumer Services Used the software for: 1-2 years ### "Customers control bookings - Makes my life easy!" October 16, 2019 4.0 Overall very good indeed. I credit YouCanBook.Me with making my booking system relatively easy for my clients and as a consequence helping to make my business one of the top Driving Schools in the area. Pros Easy to set-up with availability dates/times, required info etc. Links directly to my calendar so when a client books, reschedules or cancels a driving lesson the calendar updates very quickly. I also get a pretty much instant alert that my calendar has been updated. Very affordable. Cons 1) That the timezone is limited to "Pacific- Auckland" - Some clients read this as the place of business. Would much prefer either just "New Zealand" or ideally (but understand how this could be difficult) "Manawatu" being the region, or "Palmerston North", being the city. Alternatively, just the ability to hide the timezone altogether would work. 2) Unless it is "hidden" and I haven't yet found or understood it... the fact that my clients have to make individual bookings and fill in all the required details each time. Would be good for them to be able to enter a simple reference code\* that they can enter on subsequent bookings populating all fields containing contact details, name, phone, email but editable for at least, in my case start venue. May be each field could have the option, originally set by the administrator, to allow the field to be initially populated with previous details but still editable by the client. \*(Reference number to allow pre-population of previous details - Ideally something that could be customised - may be upto 3 /4 letters that remain the same and a 4-5 digit number that increments for each booking, EG REDS0001, REDS0002 etc.) Reason for choosing YouCanBook.me It was just what I was looking for, (it save me time trying to juggle bookings and puts the control into my client's hands) and was very affordable. Review Source LS Leanne S. Teacher E-Learning Used the software for: 2+ years ### "Excellent Tool for Building Schedule!" January 12, 2020 5.0 This program is my go-to for creating booking slots, setting up meetings, and building my schedule each week. Without this program, setting up my monthly meetings (I often have at least 60-70 in a month) would be a disaster. It is worth paying for premium access, and you will find your day-to-day scheduling needs are met! Pros This program offers so many beneficial features, like sending reminders to clients/colleagues/students before and after a booking, setting up separate booking calendars for different needs, and requiring bookees to enter an email or phone number if you desire. I love how it connects directly to my Google Calendar, so when a booking is confirmed, the meeting shows right up on my calendar. I also appreciate how I get an email when a booking has been made, so I have notification ahead of time. Cons The only drawback to this program I found is that for full accessibility, the user would need to pay on a monthly basis. I tried using the free version only for awhile and found that the limitations to this version left me needing more control over my bookings and how I set up my calendar. Because I do find this program so helpful for professional scheduling and absolutely worth the money, I chose to pay for the monthly version. Switched from [SignUpGenius](https://www.capterra.com/p/135392/SignUpGenius/) There were some limitations to this product and the features were extremely confusing at times. It also does not connect to my calendar, leaving me with more work to do. Review Source DF David F. Counselor Financial Services Used the software for: 2+ years ### "YouCanBookMe online calendar is a must for my business" September 24, 2020 5.0 Having used YouCanBookMe for almost four years now, it is so easy for me to add my personal calendar link in an email message or to a web site so that people can schedule themselves. So much is being done online now and people are both accustomed to these kinds of tools and many prefer them, so having affordable access to such a capability helps me tremendously in conducting business. I have had some trial and error with simply not knowing I needed to put certain custom fields in the body of a message I have designed (for instance, the ability to cancel or reschedule right from the confirmation email). But that was very easy to figure out and change. Overall, this is a must-have for the work I do. I have not tried any other similar products because once I started using this I did not want to even think about replicating my design and functionality somewhere else. And the price has always been right. Pros If you are looking for a way for customers, clients, prospects...anyone, really, to hop on your calendar without the back and forth of trying to figure out when each of you is free, an automated online tool like YouCanBookMe is a bonus. It is very modestly priced, especially for the flexibility one has in setting it up with multiple features. I like that as long as I keep my Google calendar up to date, I can count on not having time conflicts. I like that I can give schedulers choices of different services to book and that I can customize the screen separately for each service. I also like the ability to duplicate a setup to create a new service to be scheduled without having to start from scratch. Cons I wish it was a little easier to design how the output screen looks after detailing what questions a user is to answer in order to schedule an appointment. I have often wanted to move things around a bit, add spacing and divisions between page content, and even make some small specification about what a finished confirmation email might look like. You could say that the page forms need to be made to look more modern and place some emphasis on design elements. Review Source MP Mike P. Advisor Higher Education Used the software for: 2+ years ### "Need to schedule appointments? Use this!" March 19, 2026 5.0 Pros It's super simple to use and has lots of great features that are relevant to situations (booking appointments, calendaar integration, etc) Cons The organizational permission/access settings, and control limitations are still my biggest concern, though not vital Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Organization made the switch; wasn't my call Review Source Response from YouCanBook.Me March 23, 2026 Getting this review was the best possible start to our week Mike! We're so grateful you took the time to share this with us. We're beyond pumped to hear when our tool feels easy to use and that the features we've pour our hearts into are great! We love that you pointed out some opportunities to grow in the organizational settings... I may not be able to say yet, but stay tuned for some major teams updates this year. ;) Becca & The YouCanBookMe Team LN Luke N. Assistant Registrar Higher Education Used the software for: 1-2 years ### "Seamless addition of new services" December 14, 2021 5.0 Fantastic. It's a set it and forget it kind of program. I rarely need to adjust anything on the YCBM site - nearly everything has been manageable via my google calendar. Pros This was easy to customize and extremely quick to implement and go live with. While it's not been used as heavily as we expected, having bookable appointments has been an extremely benecifical addition to our service offerings, particularly with all of the remote services we've added. Cons It took a bit of digging through the (expansive and well written) help documents for some of the customization we wanted (specifically booking to a single service account, but having multiple team members able to take the appointment without rescheduling/reassigning). I thought this would be simpler, but honestly it wasn't even that bad - just some trial and error between the Zoom integration and YCBM settings. Review Source KJ Kenya J. Owner Non-Profit Organization Management Used the software for: 6-12 months ### "YouCanBook.me is Excellent" December 14, 2021 5.0 Our previous scheduler was a terrible experience - we use a lot of options on our booking form and the client experience and our administrative experience was a huge challenge. This has made things so much easier. Our booking sheets that we print and use for service are clean, easy to read, this system sends out reminders to everyone. It's great. Pros We are a full service food pantry and use YouCanBook.me daily as our clients book their service appointments through the system. It has been so easy to use, especially being able to manage our calendar, bookings and create customizable booking forms for each service we provide. It's been a huge help to our operation. Cons It would be great if there was an app for mobile and also if there was a way to aggregate client booking data into csv files. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing YouCanBook.me Calendly did not allow the booking form customization that we need Switched from [Wix](https://www.capterra.com/p/169007/Wix/) It was not working for us. The booking form customization had major limits, reminders were a beta option that was never fully realized for us at the time we needed it, the booking forms were clunky and hard to read. Review Source JM Joshua M. Manager of Customer Onboarding Computer Software Used the software for: 2+ years ### " YCBM review" September 17, 2019 5.0 Overall really good! Affordable and handles the scale / volume of bookings we get. Pros It is easy to use and also the support / customer success team is really good about getting back to us. We are investing more in YCBM to an additional customer facing team. I like they we pay per head count not per calendar profile. Cons It has been a bit challenging getting our data and reporting dashboard put together. There seems to always be some discrepancies in the web hooks that we get from zapier and those we pull ourselves right into our data warehouse. Also, I wish there were an easy way to identify that the booking occurred and is complete. We are under the assumption that if it was not cancelled or re-booked then it was complete. However, if a customer no-shows the meeting, we are relying on my team member to press the cancelled link then go and log the call this is a bit manual. Also, the calendar takes a long time to load when we integrate it on our website moz.com/walkthrough/personalized. load speed is not the best customer experience. Probably nothing to do with the tool but we have a high cancellation rate and I do not understand why Reason for choosing YouCanBook.me This was a product that was already used when I absorbed the team. But honestly the willingness of the YCBM team for all my emails and demands have been what has ensured we have not considered looking at other tools. Shout out to the team Review Source ZD ZELJKA D. Writing Centre Director Education Management Used the software for: 2+ years ### "Easy to use software with a brilliant customer support." October 8, 2020 5.0 YouCanBook.me has a brilliant customer support. I have contacted them with many issues (these issues had to do with me not understanding certain features) which were explained to me and solved within a very short time. I have felt very well supported from the start. Pros As an administrator of the software, I can vouch that this software is extremely easy to use and it is very easy to set up, and later edit, the necessary features. There are lots of helpful videos and instructions on how to do it, too, and they are very focused, detailed, and easy to understand. However, we wanted a software that is convenient for our customers, too, especially in cases where they are not very comfortable with technology. It has proved to be very accessible and bookings can be made very easily. Visually, the booking page is is both well-designed and clear. An important thing to add - customer support is excellent! Cons The feature I miss the most is being able to set up meetings of different durations during the day, in one calendar. I know it is possible if the calendar is divided into sections, but I'd like to see an easy way - being able to have different meetings in one page. However, this is a minor issue. Reason for choosing YouCanBook.me I chose YouCanBook.me because it was recommended to me by a similar organisation that needed it for the same purposes as we did. Likewise, I have recommended it to others. We chose it mainly because of how easy it is to use. Review Source GS Gus S. President Computer Software Used the software for: 2+ years ### "Love YouCanBook.me" July 29, 2021 5.0 Tried all of the others, calendly, etc and youcanbook.me was always ahead of the game with the features we needed and they have continued to add more over the years. I would highly recommend it! Pros Very easy to use and set up. Really like the customizable branding options so we can get the exact look and feel of our brand to match. The appointment reminders are great as we can send personalized messages based on event/outcome. Also, the embed, copy URL is a great feature so we can put our booking pages on different sites, pages or even social. Cons Not much, for how we use it, it fits our needs. Review Source Response from YouCanBook.Me August 2, 2021 Hi Gus, Thank you for sharing your amazing 5-star review with us and the community. Your feedback made our day! Our teams work so hard to meet high expectations like yours and we are extremely happy to know that we were able to hit the mark for you. We count ourselves lucky for customers like you and are looking forward to serving you for many more years to come. Thanks again! Best, Kaoutar ER Elizabeth R. Office Administrator Financial Services Used the software for: 2+ years ### "YouCanBookMe is a great time saver!" September 12, 2019 5.0 We looked at several different online booking services and even changed to another one briefly when we were using Office365 (YCBM did not integrate with Office at the time, unsure if they do now or not) and came back to YCBM immediately after deciding to switch back to Google Suites. The online support is very responsive, despite being an ocean away, are friendly and very helpful. Pros Before YCBM we were booking appts manually over email of the phone. This software has freed up so much time and allowed clients to easily book appointments for the time that works best of them. I like being able to specify different notification recipients based on booking link, and the ability to have more than 1 booking link per calendar with different menu choices, delays, etc. Cons Most of the features work well and are useful. I would like the ability to add padding to only one end of a booking, not both sides, as when all meetings have it on both ends you end up with double padding for all meetings and too much free time that is not bookable. I would also like the ability to customize notifications based on the meeting topic. Reason for choosing YouCanBook.me integration to Google Suites, administrating the account is much easier with YCBM. With Acuity, you cannot delete or change an appt on your calendar and then it syncs to Acuity, you have to log into the Acuity account and change it there. Very inconvenient. Review Source OF Osman F. Marketing Manager E-Learning Used the software for: 2+ years ### "Use YouCanBook.Me for your appointments" September 11, 2022 5.0 Pros How easy is to configure and start right away, the variety of options that offers to configure the booking page and also that are fully customizable, also the permissions of who can modify the booking page comes handy so you don't have to rely just on one person managing the pages. Cons It could be improve the way when an account is deleted that the rescheduling of the appointment should be handled through the interface of YouCanMook.Me and not the calendar itself Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Reason for choosing YouCanBook.me The customer support that we receive for the integration Review Source VR Verified Reviewer Field Landman Marketing and Advertising Used the software for: 2+ years ### "Book Your Clients Through YouCanBookMe" January 28, 2019 4.0 Overall, we had a very great experience with YouCanBookMe. It helped us run our business seamlessly until we outgrew it. We used it for more than 3 years. Pros YouCanBookMe was very easy to set up and use. We had a team of about 50 CSR's, and all of us used this system to book appointments with Realtors, Loan Officers, Insurance Agents. etc. The booking system updates very fast. ie. If another rep books a client for a specific timeslot, the software will pick that up immediately and block out the timeslot to prevent double bookings. Cons Our team outgrew YouCanBookMe. We need additional features that were limited on the software. We wanted more flexibility in the time while setting up timeslots, but it was not an option at the moment. Review Source Response from YouCanBook.Me September 4, 2019 We're glad you had a great experience with us for over 3 years! We appreciate the review and wish you the best. RG Rico G. Technology Supoort Specialist Government Administration Used the software for: 1-2 years ### "YouCanBook.me, might not be "Novel", but " October 12, 2023 4.0 Overall, I've had a great experience with the platform outside of a few issues getting calendars to sync and a late adoption of virtual appointment integration, i.e. Teams, but beyond that, it's been a joy to use. Pros What I love most about YouCanBook.me is that it is completely online/web-based so there is no complicated setup or deployment process. You simply pick your subscription plan, create a profile(s) and you're ready to begin scheduling out of the gate. Cons It can be a little lite on features compared to some other platforms I've used but if all you're looking for is a simple, effective, appointment/scheduling platform at a reasonable cast, look no further than YouCanBook.me. Reason for choosing YouCanBook.me Pricing. Review Source Joe L. Volunteer Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "For those looking to have an open door policy, this software makes it easy!" September 6, 2018 5.0 Overall, I have been using this software since 2010! I love it, and recommend it to everyone in the volunteer management field! Pros What is not to love about youcanbookme! In fact, I have recommended this software to fellow colleagues who are now using it. I was able to create appointment slots that carry over several months. I use the link provided in my email signatures and it allows everyone from upper management to my volunteers to be able to book an appointment or meeting with me. This software saves time and allows for better accountability! Cons This software has no cons. I have hear people complain, but that has to do with the levels. The more calendars you need to link, the more you pay. In my case, with 1 calendar it is perfect! Review Source LV Lisann V. Actor Entertainment Used the software for: Less than 6 months ### "It Works" December 14, 2021 5.0 Thus far I like it. While I am in the paid plan I am still testing it out to see if it will suits my needs overall. I like the look and feel of it. The learning curve was minor for me. Pros Easy to use and to integrate my brand message with the option to accept payment should I ever need/want that Cons I wish the zoom link would be fully integrated so it shows up in the clients calendar without them having to take the extras step of copy/pasting Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing YouCanBook.me Ease of use was better for me than the extensive options SimplyBook.me had even though their options at the same price range we’re actually more appealing Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Cost, Look and Options were better on YouCanBook.Me, but ease of use was better on Calendly. Review Source Caroline C. Curriculum Coordinator Education Management Used the software for: Less than 6 months ### "You Can Book.me - fabulous for School Administrators" December 15, 2021 5.0 Quick to set up, easy to use - one place to get all appointments booked! Pros As Curriculum Coordinator and co-administrator for class observations, this site is easy to use for both administrators and teachers. It is quick to set up, syncs with Google Calendar and sends out reminders to all involved. If you are wanting a site that is easy to use for your teachers, or any company that needs a place to have appointments, this is the one. Make sure your Google Calendar is up today, and all your current appointments will be shown as 'busy' so that you cannot double book. Cons We have used this 2 or 3 times over the last 6 months and I haven't yet found anything that we do not like about this software. Review Source KB Kristina B. Registered Therapeutic Counsellour Mental Health Care Used the software for: 1-2 years ### "review" December 14, 2021 5.0 Very friendly interface, helpful to save time, my favorite feature - time zone converter. I'm happy that the cost is affordable. Thank you a lot!!! Pros Most of all I needed the system where my clients can see my availability and have it converted to their time zone. I use it as a calendar that I share. It allows me to save time on planning and communication. Cons Even though I put in my schedule exact work hours, at some point it would show that I'm available in the night, which was not right. Support team was unable to help me and identify the error. They were giving me the answers that I already tested myself. However,that glitch got fixed next day on it's own. I have to teach clients how to use the system and what it is for. I prefer to share my Youcanbookme calendar just to view my availability and then I book the clients myself in Google calendar, because it's quicker and I can view the whole week with the appointments right away. I wish it was integrated with Google calendar more. Review Source CM Catalina M. Founder Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very happy with it" June 26, 2022 5.0 I am very very very happy and satisfied. It is visually very easy to use and understand. Pros Easy to use, has most of the features needed, and provides excellent and rapid customer support. I love it and would like it to continue improving. The price is perfect. It is also perfect for small businesses or sole traders. Cons I think a mobile app is a must by now and also that it should be optimized to be seen on a mobile screen because it does not look very well yet, you know, the font, for example, needs to be reduced otherwise one paragraph ends up spread in a never-ending scrolling. Reason for choosing YouCanBook.me Easy to use, visually clear, good price. Review Source MK Michael K. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Scheduling Software" February 26, 2019 5.0 The best aspect is clients have direct access to the schedule, they can reschedule through a link. Your time is not taken up with scheduling, rescheduling. The clients can pay online, or not. That is up to how you set up the options. As the owner you can setup a lot of different options for clients schedules. Pros The flexibility of the software is great. As a business owner you can have different start times for each day, email or text reminders for patients. The software synchs with Stripe for online payment. Buffers can be created for scheduling. This all works with google calendar, so you create your calendar, and link it with youcanbookme. Cons The initial set-up can be a bit challenging, there are plenty of online tutorials and online support. Once it is up an running, you dont have to touch it! There have been a couple of occasions where it would be nice to block a client. This would be similar to blocking robocalls on your cell phone. Review Source Response from YouCanBook.Me September 5, 2019 Thanks for your review, Michael! It's good to hear you've been able to set-and-forget your online scheduling setup. JC Julia C. Executive Director Higher Education Used the software for: 2+ years ### "Effective and Affordable " September 24, 2019 5.0 All academic advisors on our campuses use YCBM - students can book advising appointments online, anytime. We also utilize YCBM for students to book their orientation sessions, new student appointments, and prospective student appointments. We have been using YCBM for six years and have not considered moving to any other platform. Pros Ability to easily customize for our different student populations, needs of academic advisors and other staff. It has increased our efficiency and productivity, and other offices on campus now also utilize YCBM. Great platform that we can also afford! Cons Recently removed compatability with HTML / CSS and moved to Markdown for customizing bookings. We're still able to accomplish what we need, but miss how HTML allowed us to fully customize everything! However, I imagine it's likely more user-friendly for others who did not know HTML/CSS. Reason for choosing YouCanBook.me More features, adaptable to our changing needs. Review Source Response from YouCanBook.Me October 3, 2019 We're delighted to hear from a user of six years, Julia, thanks for letting us know how much you and Northeastern State relies on us. AS Adrián S. Nutricionista Health, Wellness and Fitness Used the software for: 1-2 years ### "Perfecto para las citas de mi consulta" February 10, 2023 4.0 YouCanBook.me me permite gestionar las reservas de mi consulta sin que tenga que estar pendiente del teléfono o el correo. Por lo que me libera de mucho tiempo para realizar mi trabajo. Pros Es una herramienta genial para llevar un control de tus citas y reservas. Es fácil de usar y tiene una interfaz intuitiva que te permite personalizarlo a tus necesidades. Además, te da la opción de integrarte con otros calendarios como Google Calendar Cons Si tuviera que buscarle algún pero a este software sería la parte de la personalización ya que no he conseguido que se adpte al diseño de mi web. Reason for choosing YouCanBook.me Elegí YouCanBook.me por su facilidad de uso, su precio y que no es necesario descargar ni instalar ningún programa. Review Source Doug M. Owner Staffing and Recruiting Used the software for: 2+ years ### "I am a big fan" February 13, 2020 5.0 I couldn't do without as it saves a huge amount of time in call scheduling. I have also had good buy-in from my clients. The reminder, reschedule and cancellation system has reduced the amount of time wasted on non-calls. Pros Very good at scheduling across time zones Integrates well with CRM and across devices diaries Nice clean interfaces Easily customizable If needed - responses to customer services Cons Working out how best to use it - like any software that can provide complex solutions, it takes time to set it up and work out how best to tailor your business. Review Source JR Jeff R. VP of Sales Computer Software Used the software for: 2+ years ### "Excellent value" September 10, 2019 5.0 Overall the benefits are great. We have reduced the amount of back and forth scheduling emails significantly. We also minimized the number of missed meetings by customers. In addition, we are able to allow new leads on our website to schedule a time immediately which increases our lead conversion rates. Pros My customers love the interface. Also, once the product was configured properly, it has been very stable and accurate. I like the ample amount of options for customization. Cons There are so many options that it can be difficult to understand how to set it up correctly - especially since working within the admin interface happens so infrequently. Also, I find it very difficult to share combined calendars for multiple people. It would be great to have a semi-automated way to combine the calendars of multiple people when everyone is required for a meeting. In general, more options for combining multiple calendars would be the most helpful improvements. Review Source Jim T. Director of technology and innovation Education Management Used the software for: 2+ years ### "Best scheduling software" September 15, 2020 5.0 Everyone that schedules meetings should use an online booking tool. And if you're going to use an online booking tool, you should use Youcanbook.me. I have used multiple tools that are out on the market and this is hands down the best. Pros Works seamlessly with Google Calendar. Notifications and calendar details are all customizable. I love being able to have a separate booking calendar along with the team booking page. Youcanbook.me is an invaluable addition to my workflow. No more emails back-and-forth to schedule meetings Cons The only improvement I could suggest is to include a feature where multiple people from different organizations can find a common meeting time like Doodle. Switched from [Calendly](https://www.capterra.com/p/148036/Calendly/) Better features Review Source Similar Products Featured