Draugiem Group

DeskTime


4.5 / 5
111 reviews

Who Uses This Software?

DeskTime is for open-mined people who want to work more efficiently, who want an easy way to track projects and make reports to bill clients. DeskTime is used by more than 100k people & 6k companies.


Average Ratings

111 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.20/month/user
  • Pricing Details
    *1 user - Always Free **Volume discounts apply
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Draugiem Group
  • www.desktime.com
  • Founded 2011
  • United States

About DeskTime

DeskTime is an employee attendance tracking and computer use monitoring software that helps you plan and manage human resources in the company more effectively. The main features DeskTime include are employee time clocking, detailed timesheets, automatic overtime pay calculation, and employee absence calendar that allows you to plan vacations, sick days, and other time offs.


DeskTime Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking

DeskTime Reviews Recently Reviewed!


A Real Lifesaver

Jan 11, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Time tracking without thinking.

Cons: I really wish it would track minutes in unites of 100, like time has to be submitted for payroll. The hour time is not a factor but the minutes, it is always 38 min x .60 to get time to submit. Or if not doing the actual math, it is looking it up on a conversion chart. Just give me an option to track it how I need it to.

Overall: There are things I am good at, but keeping track of my time is not one. I had searched for a few years trying different programs, or plug-ins, or techniques and I always ended up with "time holes" in my day. And then I found Desktime. It starts when my computer comes up and starts tracking automatically. I use Chrome and have the extension for Desktime that captures the URLs of sites I visit so I can also keep track of what I was working on by where I was on the Internet. And then there is the Project's feature. It is super simple to set up a new project, and as easy as choosing from a dropdown list when you need to switch from one project to another for individual job tracking. In the course of a day I rarely work on one thing and then the next and so on. It is more of a series of hopping from one job to another and back again and the ease of switching between projects makes that a non-issue. And because no person is perfect Desktime also has a Private Time feature. There is also the ability to keep up with how long meetings are or lunch even because Desktime tracks offline time. When your computer is idle for more than a few minutes Desktime stops counting time. When you come back, in the timeline there is a gap to which you can assign whatever may be appropriate. If it was a production meeting, click in the blank space and a pop-up comes up and you can tell it what you were doing, what project it was for, if applicable and even if the time was productive or not. I suppose depending on the meeting that could be subjective. And if you were out to lunch, leave it blank and no time is recorded so that at the end of the day you have an accurate record of how much "desktime" you have put in. It is the greatest thing since sliced bread.

Recommendations to other buyers: You guys use to allow for the nature of a website to be changes in daily/weekly/monthly views by clicking on it and changing whether it was productive, unproductive or neutral. It is a bit trickier now.

I use Desktime everyday!

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Some features such as project controls, site controls, groups, etc.

Cons: The price and app stability I guess

Overall: We're a small web design and development company here in Taiwan with about 10-15 person.

We use Desktime on our daily work to track the productivity of our colleagues, though it is not used as a key for employee's evaluation, but it is definitely a tool to help our company boost their attention, which also comes with a good healthy competition, and we will award the best employee of the month thru it.

There's a lot of Desktime we like which we don't usually see on other apps, those includes some automatic detection of the website if they're productive or not, we can also add projects for special tracking, we can also limit the users from their IPs incase they're abusing it at home, lol.

I think Desktime is actually lack of some marketing, it is a worthy competition to Rescue Time, you should give it a try! ;)

Recommendations to other buyers: Can you please offer unlimited users with a fixed monthly plan? Because this app is not really like super super super important for every company to consider, but if the price makes it easier for company to afford, specially to those new startups or companies, I think they will consider it.

Fantastic Service, yet Needs Direction

Jan 09, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Great reporting for activities

-Administrative rights are defined correctly

Cons: -Lacking significant alerts

-Private time can't be mapped to specific periods within the day

-Full-screen applications override private-time notifications

Overall: A great service that allows tracking and reporting on computer use - its scalability, ease of installation and general ease of use allow it work very well for my organization and for many others, I assume.

That said, there are several features that were available previously that are no longer baseline. It is important for DeskTime to determine exactly in which direction they want to push their features and their tracking, as the inability to track activity in one way, may avoid a need for DeskTime altogether.

Specifically, allowing the reporting to break down a users' actions within a given hour has disappeared from the transition of Desktime to New Desktime and this feature specifically allows us to gather insights.

All-in-all, Desktime is a very powerful tool for management and for reporting and team performance assessment, yet could take an extra step in defining some key features. More desktop alerts, stronger hour-reporting, and offline time mapping would all help in making Desktime the ultimate tool for time management.

Light and simple, does what it has to do.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We're running a distributed organization and have been using DeskTime since they were a small startup. It works perfectly on desktop/laptop machines (duh!) but we haven't tried using it on mobile devices (since we only use it for tracking office crew hours).

Cons: "Time at work" stat is a little bit confusing and is meant for linear days (e.g. if you log in for 15 mins at midnight, just to check your email, it will think that it's the start of a working day, and when you log in back in the morning, the time at work will be 8 hrs, so we learnt to ignore this stat completely.

Overall: This software is an essential part of our performance evaluation mechanism, allowing users to track their time, and classify it based on the tasks they are working on.

A Great Way to Monitor the Productivity For Yourself and For Your Team

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cross-platform compatibility (MacOS-X, Windows, iOS, Android), Simplicity, Beautiful design, simple application assignment

Cons: I'd love to drill into details about a certain time period, productivity status etc. For example, if I have a block of an unproductive period, I'd like to be able to click on it in a report to see where have I spent the unproductive time (or productive, or neutral).

Overall: I use it personally to monitor my time spent and to analyze my productivity. Where is my time going? What applications am I using, how much time I'm spending on different tasks or projects?

I love that I can also log off-line time on the computer or mobile phone.

This tool is even better when used for a team monitoring. I can see how many hours every employee spends in certain apps, projects or tasks. I can see when they start and end their workday, and I see their productivity ratio.

My time. Decoded

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the insights into how my time is distributed across applications and websites. I definitely use it passively, but occasionally I check in to see how my time breaks down. I just let it run in the background and check the dashboards for fun. Once upon a time, I pitched it to the leadership at an organization where I worked, but it was early in the product's maturity so that didn't pan out. I'm a longtime fan and I'm pleased with how the feature set has evolved.

Cons: I believe the pricing structure is misaligned with customer segments. This is more relevant to corporations than to individuals. It's a nice to have for me, but I can live without it if I must pay. This would fall into the category of something that should be extended to workers for free, but at a cost to organizations with two or more users. Extend more features to single license accounts.

Overall: Mostly positive.

Management of time

Jan 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it make it simple and fun your time tracking both for job related or for spare time activities.

Cons: -

Overall: I've been using desktime for years for the managament of time spent in front of a pc.

It's possible to track any activity you perform on pc in terms of time spent.

This is useful to categorize where your time is addressed over the weeks and months, and highlighting where some time is wasted in unproductive activities.

Very nice the chance to create projects, where you can select particular activities.

Also the time on the internet is tracked, making it possible to judge your web navigation in productive or unproductive.

Desktime Review

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Desktime really assists with ensuring time entries are accurate and detailed. The screenshot feature allows me to calture specifically what I was working on at any given time during days that are too busy to stop and enter time. The graph that shows what applications you were in, and active/idle time makes it easy to enter breaks for those days as well.

Cons: I'd only request that the applications you are in show the title of the document you were working in on the graph.

Overall: Time entry accuracy is 100% using desktime. Working for an MSP as an engineer makes for fast-paced days. It's hard to stay 100% up-to-date on time entry as a result. Having desktime to track your time and allow you to review screenshots of your day make it easy to go back and enter time for days that became too hectic to update tinesheets.

It looks more complicated than year ago.

Jan 09, 2017
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I am using DeskTime for personal use (motivate myself to work hard and more careful ). I did the pause for using your tool and after the pause in 1 year, I feel more difficult with DeskTime.

I had the issue with assigning some tool to the certain activity.

I am not sure but I have to fill that same tool could be in productive and unproductive depend on time. For example, I spend some time for studying on work PC after work hours. During the work hour, my learning tool is unproductive but after this is productive. I don't see a possibility to switch.

Perfect solution for measuring project durations

Jan 10, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Well, I use this app mostly for project duration monitoring which works great. Also, the productivity and efficiency calculators are pretty amazing

Cons: It would be great to have some detailed reports on projects. For example, see a list of projects where you can select a project and see more details about it. I know there is something similar, but works only on maximum monthly.

Overall: I've been using Desktime for over a year and I'm very pleased with how everything worked out so far. After trying several project monitoring solutions I think it is safe to say that this is one of the best

Recommendations to other buyers: All time for projects I think would be useful for me.

Almost there:)

Jan 10, 2017
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Looks great. Many good features

Cons: Not tailored enough for freelance work

Overall: I'm using DeskTime as a logger for my freelance work and refers to the data collected when sending invoices. The new addition of tasks are great and gives me a better organized workflow.

One thing I'm missing is the ability to select one task and see the total amount of time spent on the task, regardless of what month or day. Just like a task-summary. For me the "projects" are customer and "task" are projects for that customer. Overall I'm very satisfied with DeskTime and wouldn't mind paying a few bucks if the program could be a little more tailored for freelance work.

Recommendations to other buyers: I want to see total time spent on individual tasks, regardless of month/day

Nice Software but Unfortunately Not Useful for My Particular Team

Aug 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: My favorite feature was the productivity tracker. As part of my job, I'm constantly getting interrupted or distracted throughout the day. Using the productivity tracker allowed me to see what time during the day I was able to be most productive an allowed me to schedule important tasks during those times.

Cons: There were a few things that felt a little intrusive. I see the necessity for them in other companies, but for our own, we didn't like the idea of being able to take screenshots of our agents computer screens or track all of their web activity.

Overall: I really enjoyed DeskTime for personal use. Sadly, a few of our team members tested out the software and we found that it just wasn't what we were looking for as a company.

To be clear, we did not end up choosing a competing software. Instead, we decided that it wasn't in the best interests of our team to constantly track minute-by-minute productivity.

Great Product

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to capture gaps in time

Cons: I wish i could see a more detailed analysis, instead of total time on each program, I wish it would show: From 11:49am - 12:00pm you were on capterra website. From 12:00pm-1:30pm you had "Word document Name" open.

Overall: I am a defense attorney who bills my time for a living. Desktime is a great supplement to my billing software and works really well to fill any gaps. i'm hoping for some additional functionality in supplemental releases, such as the ability to comment on things that I'm doing live, but for the most part, this app is great!

Recommendations to other buyers: This has the potentially to be really powerful software that lawfirms, and other billable environments would greatly benefit from. I'd be more than willing to have a discussion with you about how to make the product more functional and/or effectively market to my industry.

DeskTime is Wonderful, Everything you need to keep track of employee productivity

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most is the clean User Interface, and simple stats that are easy to digest, and understand where employees are slacking, and where they excel.

Cons: I can't think of any negatives in using DeskTime at this time.

Overall: Being able to track employee productivity in a work-from-home remote environment, where you're not able to track employee productivity easily without such a tool like DeskTime.

My work life managmement

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy tu use, multi platform, browser support

Cons: hard to compare month by month, to adrese beter time management

Overall: I like this software a lot. It has been tracking my activities on PC and MAC for many years, since it was lunched as early beta. it could be great if u could add functionality see review of full year, for example 2016. it could give me information how to better manage my time in year 2017 :)

Recommendations to other buyers: good softwire, nice one.

Save time, work productive

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and seamless

Cons: It shows how you are lazy sometimes, haha :)

Overall: I have never used any time trackers before DeskTime and never thought about personal productivity. I just was doing my job well and everything was ok. After installing Desktime I was wondered that I'm not so productive as I was thinking! I found that I work hard and do the job but waste time for things like messengers and social networks, for couple (or three or five) coffee breaks and so on. Desktime showed me that and I changed my work style. Now I do the same amount of work in 5-6 hours instead of 8 hrs. I don't do more but I do it faster now. Thank you, DeskTime!

DeskTime review 2017

Jan 09, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Time tracking for internet website usage is very helpful to refer back to when trying to figure out where the time went in a day.

Cons: Difficult to reassign URLs to their proper productivity category

Overall: I enjoy using this software. However, I wish it were more user-friendly when it comes to editing offline time gaps as well as assigning URL tasks to the three categories of productivity.

Recommendations to other buyers: None

Measure and grow your productivity

Jan 25, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the widgets with your productivity details and the section where you can check which app you use the most

Cons: the projects part is a bit hidden, and I'm not using it at all I think it should be exhibited in another way. Also for a social media manager, most of social media app are productive tools for him/her, while it shouldn't be for other members of the team. We should be able to set an app productive/unproductive for a particular person and not by group.

Overall: Desktime is not only good to actually know what your colleagues are doing, but also to measure your own productivity. I like to check out how much I spent on software and tasks to estimate the time needed for future projects

Recommendations to other buyers: Use it!

DeskTime Gives Us The Tracking We Need

Jan 09, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The breadth of capabilities. It shows us so much information.

Cons: Customer service takes awhile to respond.

Overall: Our company uses DeskTime to track time spent on client projects and time spent away from the office. It offers fantastic functionality for tracking time, projects, and exporting data.

Recommendations to other buyers: If you get this software, take the time to learn all the things it can do for you. It's worth it.

Almost perfect time tracking tool

Jan 17, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to read and easy to use reports.

Cons: I would like to view in reports productivity about two or more project at the same day in general report.

Overall: We really love to use your software every day. I have little improvement suggestion request about view productivity in a separate project on the same day, but I am happy using DeskTime.

Recommendations to other buyers: No at the moment.

Not very easy to use.

Jan 09, 2017
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Keeps record on the computer activities.

Cons: Quite frustrating to use.

Overall: Very difficult to fill it in. Not starting up with windows. Should send some automated reminders so that the employees are notified when they have not completed their page. I never contacted the customer service and i don t pay for it, so i cannot rate the last 2 categories.

Recommendations to other buyers: Please make it start with windows, we always have to log in and it gets frustrating and add an option which can notify people when they have not used it or filled in the blank spaces. Pop up notifiers would be great.

Easy and automated way to analyze how your team is using their time

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's an automated way to track time.

Overall: DeskTime is an extremely easy to use tool to track time. We've been using it since 2014 and its automated reports are used to analyze how the team is using their time and to send timesheet reports to our customers.

Recommendations to other buyers: Before installing DeskTime we have a transparent discussion about it with our team.

It's a good time for DeskTime!

Jan 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of use. Reporting. The staff seems to like watching their daily ranking.

Cons: NA

Overall: I have found that using DeskTime to monitor employee productivity makes managing our staff very easy and convenient. The staff also likes to watch their "ranking" throughout the day as everyone strives to be #1 and the most productive. I could also see using DeskTime as part of tracking productivity and using the ranking for monthly incentive programs. Either way DeskTime is a win win situation for Management and staff alike.

Recommendations to other buyers: NA

Very useful

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, zero-disturbance, detailed reporting.

Cons: Missing set of features like automatic private time, adding scheduled breaks etc.

Overall: Desktime has helped me keep track of the time I spend at work. After categorizing my software usage, it provides insights into how I spent my day which is both valuable and easy to understand. Its silent background monitoring means zero-disturbance and the detailed statistics tell you what when on and when. It has greatly helped boost my overall productivity.

From Ludwig

Jan 17, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Exactly as we need it. Location or accessing functionalities is not as easy as initial version. Most needed is a better and more frequent and visible alert when Desktime timer is disabled when working. Also, dashboard not useful. Maybe allowing user to customize the dashboard by project will be great.

5 stars to app and productivity

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: UI/UX

Cons: Dont know

Overall: Use this app already more than 1.5 years. Purchased for fun. But then I got involved. And started to analyze all my work at the computer. Main insight: what we don't measure - we don't have to control. It's time to take your time at the computer under control!

Recommendations to other buyers: Its really useful app!

Capterra loader

Awesome! i love that it keeps exact track of what i or my team does daliy

May 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It´s a great tool to keep track of what everyone is doing, when do they start working, when they leave, and how much of the day they are actually productive.

Cons: it would be awesome if you could break down even more specifically which file you were working on on seeveral programs, and not just the program as a whole, so i have to use another app to track that, for example if i use photoshop all day i would like to know how much time i spent on each file, so i have to track this ¨manualy¨ with another app.

Great time tracking app

Jan 09, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use.

Cons: New features could come out faster.

Overall: I have been using DeskTime for around 3 - 4 years. I haven't had any problems with it. I'm using it to track time I spend to my clients so I can write them an invoice with specific hours. Great tool.

Ideal for Performance Tracking

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: DeskTime allows managers to keep track of their employees activities resultig in increased productivity. The timesheets and the reports are detailed to allow monitoring

Cons: Can often lead to micromanagement and loss of privacy by allowing monitoring of employees activities

Overall: Practical attendance and performance tracking application

Wavetronix Review

Jan 18, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Doesn't take much effort to have it give you good feedback.

Cons: Bugs, iOS app does not work, slow getting simple features into the product.

Overall: We really like the idea behind DeskTime. There are little things that could make this product fantastic. In the month view calendar, clicking on a day should take you to that day. We have been on DeskTime since last October and the report export does not export the data as the correct data type. This makes the export useless unless we spend time editing each cell to get the right data type in. It would be very helpful to us if we could distinguish between time in the office and time outside the office so we know if people work at home but we also want to track what time they get in the office and what time they leave the office. Making the IP restriction more robust could solve this. There are other little things but we will work through support.

Recommendations to other buyers: Keep working hard to get the things done that would make it better. Fix exports and some of the annoying bugs.

Easy way to track your computer time

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you need to specify what time you're spending on particular projects or account, this is great software. It also helps you see if you are as productive in general on your computer time as you think you are.

Cons: Did not like that the times were listed in military format. I was always converting the time back-and-forth and that was bothersome to me.

Overall: Was easy to use and easy to set up, the more I used it the more I understood how best to categorize and track my time.

Services are Sufficient

Jan 17, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: The report functions

Cons: It is not as customizable as we wished it were. We would also like the options of accepting the upgrades. One size does not fit all.

Overall: We have not had a positive experience with the upgrade and wished that we could have the functionality back from before. Other than that complaint, all else runs sufficiently.

Recommendations to other buyers: No other remarks

Capterra loader

Great, but not granular enough

Aug 13, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: It tracked time in multiple applications, of which I could set as 'productive' 'nonproductive' 'neutral'. This was helpful somewhat in allowing me to track time for contract work.

Cons: The tracking did NOT include Youtube video URLs.

There are tons of tutorial videos on youtube, some of which I spent hours watching for my last job.

Unfortunately I could not properly drill-down into the "Youtube.com" time, to sort based on viewed URL.

This is a problem, and ultimately the reason I stopped using Desktime.

Overall: It's a nice program for what it does, but it needs more granularity in what it reports.

Helps keep honest people honest

Aug 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It helps a company who is mostly work at home employees keep up with who is doing what. Let's us see if one person is doing more than another. Keeps everyone honest.

Cons: There isn't really anything, the set up is a little odd at first but once you do the first few it becomes very easy.

Overall: It's been easy to use and incorporate into our company. We don't have to check it often but it's good to know that it's there if we need it to fall back on.

Install -n- forget time tracking app

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Install and forget

Very autonomous

Cons: Some minor crashes

Overall: Great to measure your performance or to see in what tasks your labor day has been used, I found myself wondering in what things I've spent most of time, because it really goes fast once you focus on something... so this app is great for that!

Great application

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: I am using it for personal use. And it helps me tracking my work, acknowledgement of my productivity and many other things.

The best of market

Jan 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: We use for years to measure productivity and reward our best contributors each week. Very complete and trustful

Worth using, keeps you productive

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Nice and informative charts and that I can find out what I was doing on the specific time

Overall: I had been using DeskTime for a couple of years already. Even that I use it for personal goals - I love it: how it shows your productive time and the other time spent on not so important things. I can track my time easily and see where are my sins. I wasn't using it as a company tool, but I see the pros having this tool in the whole team. Works even better in Agile environments. Appreciate your work, guys! Great tool!

Not worthwhile

Aug 13, 2018
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money

Pros: It was not helpful. It did not make my employees any more productive in terms of actual completed tasks. I need to know what they actually did that day not how much time they spent on an app.

Cons: There is no way to track actual activities or accomplishments of employees. It just shows what apps they used. For example, my employee might spend 5 hours on linkedin and only contact or message a few connections. I need to know how many she contacted and the results. so productivity really is not addressed with using Desktime.

Also, the account holder is counted toward the employee count so you pay extra.

Overall: Dropped it after a couple months, contractors were billing me for time spent on apps yet they did not accomplish much in that time.

Capterra loader

DeskTime

Oct 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Its economical, easy to use, really helpful, easily accessable, saves alot of time, manages your work hours.

Cons: Sometime its not that accurate about your working time which can effect your payroll.

Great to use for tracking time of salary employees

Oct 31, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I don't think that we are using this as intended, but it has been great to track how the time of our salary employees is being spent. We are then able to take that information and determine what tasks each person should be doing.

Cons: I wish that the program itself had a way to let us turn the information into statistics for us.

Interesting concept that showed me how efficient my time management was

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a great concept. It allows you to manage computer time. It even has a chrome extension which manages which sites you have been visiting. It was quite disconcerting to see how much time I was wasting in the average day. I would recommend this for anyone wanting to keep a tab on employees without being too "big brother". It is a very powerful piece of software.

Cons: I found the private time section of the app a bit clunky and hard to work. But this is just a minor niggle, overall I love this app.

Overall: This app was great for tracking my own productivity. I was really surprised about just how much time I was wasting. It also offers mobile apps, although I haven't spent much time with the IOS app.

Pretty Good

Jan 17, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: the data it gives me

Cons: None, really

Overall: I am not using this for anything other than curiosity but have enjoyed it so far. Interesting to see where i spend my time and when my most productive times of day are. Great app for my needs.

Recommendations to other buyers: Nope

Can calculate the time

Nov 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I use this DeskTime software to ensure the productivity of my staffs. This is really a great software to track the idle time. Also, other features are available.

Cons: If the monthly report can track and calculate monthly hours would be more preferable to us. Hope, they will consider it.

Overall: great time tracker software

Its a great product with room for improvement

Jan 09, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Quick support response time

Cons: Freezes from time to time

Overall: The softphone freezes from time to time and the recent update causes it freeze more often especially from idle and when the phone rings

Great software which boosts your productivity!

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use

Cons: no cons!

Overall: I have been using DeskTime for more than a year and it never failed, increased my productivity by 40%!

Great software which boosts your productivity!

Recommendations to other buyers: Tracking of projects based.

Perfect for Productivity

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: If you want to start managing your time get DeskTime. This is a great software to know where your time is really going.

Cons: I wish there was a way to export data and receive comprehensive stats even with the Lite plan. But for free, DeskTime can't be best.

Time tracking made easier

Apr 16, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy time tracking feature with no/little room for human errors.

Cons: Sometimes gets unresponsive and need to restart the software

Overall: We found desktime to be very easy and a perfect solution for tracking our overall performance. It was very easy to figure out the time spent in different applications required during our everyday use. We were able to track efficiency and even the most effective hours during operations. We were also able to track work of our employees when they were working from home and also tally everyone's performance in contrast to everyone else's. Also, different departments and their work efficiency was made easier to track with the help of desktime. Loved the app, thank you for creating it. :)

Recommendations to other buyers: Reminders are cool, maybe pump them up alittle?

Good, but the previous dashboard has some convenient features that aren't available now.

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It's automatic.

Cons: -

Overall: It's not convenient to go to the special area to mark the type of the app: Productive/Non-productive.

Recommendations to other buyers: Enhance the dashboard.

desktime Fairway

Jan 18, 2017
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Comments: It is a good product but navigation on the site is not intuitive.

It is very helpful for me to keep track of my billable hours for clients

Resonably good time tracking software

Jan 17, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Easy to use and not very expensive

Cons: Android app does not work and not been updated in more than 5 months after web app has been updated

Overall: I use it to monitor my programmers who work remotely. It's a good tool to gauge productivity, especially for remote teams. Also, helps understand time spent per project

Recommendations to other buyers: Support is a bit slow at times and not very useful

Amazing Time Keeper

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: I love this software. It is very useful for figuring out what I have done during the day, if I forget to put it on my time sheet.

Love your application

Jan 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Comments: Really like your software. It would be great to have more granularity and see exactly the files one has worked on.

Thank you!

Perfect for tracking the time of my offshore dev team

Jul 19, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: I can easily see how much time the team have spent working on my project and where they spent their time. It tells me what websites they were on and you can customise this to see which are marked as productive and unproductive. Simple to get an overview and relatively low hassle to set up from my side.

Cons: I find it quite hard to navigate and find specific products and users if I want to see what they have been working on specifically and I forget every time I log back in. Quite expensive for the service you get - for a very small number of users and small functionality..

Without any problems

Sep 29, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Tracks when computer is idle, productivity is calculated smart. Does not require much cnofiguration.

Cons: From some reasons there is no stats about hours in the month overworked/underworked. That would be nice to have monthly reports.

Great productivity tool

Jan 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It does not require me to set up anything to be working

Cons: I´d like to have more stats

Overall: It is a very useful tool to track your productivity, plus it does not distract you at all since it works without even noticing

Great app to track your time

Jan 09, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Simple - easy - compatible with Ubuntu.

Cons: Sometimes keeps tracking of some processes while I am away from my machine (but I believe it is related to Ubuntu systems only).

Overall: I would like to share my thoughts about DeskTime. As an Ubuntu user, I would like to say that DeskTime is the best app out there so far. It can easily installed on Ubuntu and successfully tracks all my activities. I remember that I faced a problem to install DeskTime while upgrading my Ubuntu version, so I have submitted a ticket to the support team. I have received a detailed description about the installation process which helped me a lot. Sometimes, DeskTime keeps tracking the time of some of the processes (e.g. nautilus) while I am away from my machine which boosts the productivity but in fact it does not. I believe this is a related to the operating system more but hopefully to be fixed in the next versions.

A great service that allows tracking and reporting on computer use

Jan 10, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Great reporting for activities

Administrative rights are defined correctly

This is really a great software to track the idle time.

Cons: -Lacking significant alerts

-Private time can't be mapped to specific periods within the day

-Full-screen applications override private-time notifications

Review from an engineering perspective

Aug 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I work in a place of employment where I am encouraged to bill as much of my time as possible. However, how do I know which client to bill my time to when my day is split between sometimes innumerable tasks? The screenshot feature helps me piece together what I was doing over the course of a day so I can be accurate in my time recording.

Overall: DeskTime integrates with several popular project management tools, including JIRA and Basecamp. I hope that they add integration to Wrike in the future.

Almost there, but still good

Jan 09, 2017
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: As for customer support, it is great so far as well as the quality of service. I also have to mention that some of the features provided are also very impressive and interesting. Although you can't rely on this software as a "supervisor" to your employees, I do recommend this product as a work log for each employee.

Cons: I noticed that the Desktime is missing some features that could make it better. I find the charts and information a little confusing to understand at times. It won't fetch all information and sometimes it causes some misunderstandings. I hoped some of these issues would be addressed on the official released of the new Desktime software, but apparently it won't.

Capterra loader

Simple and perfect for it's intended use

Oct 04, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: -Perfect for click-counting

-Simple built-in customization reports

-Very easy to use

-Great customer support

Cons: -A bit obtrusive

-Good for smaller teams, but borderline-micromanaging software when scaled

Overall: Used it for a short time; we liked it but didn't believe it was scale-able for our purposes

Give your clarity for epic prodcutivity

Aug 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy tracking of active softwares used.

No need to log anything.

Ease of editing the categories.

Cons: Paid version strips off all the good functionality.

Overall: Very good overall experience personally.

Good for tracking coding and project management time.

Reduces slacking at work.

Great time tracking

Jan 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great visibility into how active people are on their workstations

Cons: When there is a lot of different activity, managing what is / isn't productive can be cumbersome.

Overall: I like desktime, it gives great visibility into what staff are doing. It's kind of a pain to keep updating what is and isn't productive every few weeks, but it is what it is.

Recommendations to other buyers: Use it.

Keep track of your activities

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that it showed how I was REALLY spending my time. Working for a consulting firm, our product is essentially time, and this highlights inefficiencies in how I spend my time throughout the day on time stink sites.

Cons: I found myself not using that that often - I keep tabs open all the time, and I wasn't sure how accurately it was tracking my time in how I used apps and websites.

Overall: I liked it, I didn't love it - the product works as intended, I don't know if it's the best tool for me in how I work, and I don't need to micromanage my team's time. I may try using it again, I'd definitely recommend it if you're analytical and have issues with focusing on one task.

So simple, yet it works like magic

Jan 09, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: The app essentially runs in the background, yet it captures everything that you are currently "focusing" at, even tabs, and that's why it's so prolific. There's no lie, just facts: you will confront your time spent actually working and procrastinating... And it's worse than it sounds: you are not working with quality. That brings us to the shift: why the app statistics shows us so many inefficient time? You will be marveled by how it can redefine the way you look at your job.

Recommendations to other buyers: E-mail digests with stats from day/week/month

Great Tool

Jan 10, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It works really well for exactly what it is.

Cons: There seem to be some obvious extensions that would allow for more project specific time management that isn't "turned on." I guess because it seems so natural, it is a little frustrating.

Overall: I use DeskTime to track personal productivity. It works great for that and there are some real opportunities to tie in some light task/project management functionality as well. Great software and easy to use.

Great Software!

Jan 18, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: How accurate it tracks the sites and applications I work on

Cons: Not enough categories

Overall: The software is great, its what I have been after for a long time. One area I would like to see improvement is in the categories of Apps. They are a bit too generalised at the moment.

Get's the job done

Jan 09, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Activity timekeeping

Cons: It randomly goes offline

Overall: I've had the DeskTime on my PC for almost a year now and I must say at first, I wasn't sure if it would benefit me. However, over time the logging and tracking have helped tremendously with keeping up my day to day progress. I actually installed it, because I felt someone other than me was using my PC when I wasn't available. Surely, enough someone was. I was able to see that my PC was logged on after hours. It also helps me remember to log my hours. I don't clock in or out at work, so when I log on to my PC it helps track my activity working hours, which helps complete my timecard. Very good software to have an use.

Recommendations to other buyers: n/a

Lack od simplicity

Jan 09, 2017
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: Almost nothing I liked the previous version

Cons: Ux, I don't like how does it looks I don't understand the app anymore

Overall: Updated version is mess.

Almost different app/software.

I don't like the looks and it lacks simplicity.

Easy to use and great if you work with offshore teams

Apr 17, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: See exactly how an employee or freelancer is using their time. Easy to set up

Cons: Can be difficult to navigate when you first start using

Overall: I use Desktime to monitor a new offshore team I've never worked with before. It really helped give me peace of mind that I could see what they were doing in the time I was paying for. It was easy to set up for me, and the offshore team and it's made time approval process smooth and hassle free.

Recommendations to other buyers: You can mark certain apps and websites as productive and unproductive manually so you can get an accurate idea of how much time someone is spending on each task.

Good services can be free!

Jan 17, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Free, linux client present, graphs.

Cons: Mark apps productive/unproductive became less easy. Desktop client loves to ask for login-logout, sometimes doesn't want to auto-update itself.

Overall: I am using DeskTime service for more than 3 years already, and I am happy how the company makes progress with this product. I track only my personal time, and I am happy that free plan fits all I need.

I believe companies should use a paid plan to track their employees productivity, this gives much broader pictures of what is happening comparing to usual ways of collecting this kind of info.

Awesome product to make life easier!

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Some features are buggy, for eg. tracking time project-wise

Overall: I've been using Desktime for at least 3 years now and love it so much that I refer this to everyone who mentions about tracking their online behavior and productivity.

From easy of use "just install and forget" to tracking all your browsing/computing habits and analyzing them to increase yours and your employee's productivity, Desktime has been there for me and helped my so much to improve.

I sincerely thank Desktime team for making an awesome product and hope more people will use it and more improvements will come.

Increases productivity

Jan 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: At first we used Desktime rather dogmatically and while it did boost productivity, we soon found ourselves way too obsessed with fine-tuning our time even though it wasn't necessary. Even though we had some leeway in how much time we spend on unproductive activities, we started having a bad conscience for every second not spent on being productive. We then found an alternative approach by simply reorganizing what is considered unproductive and looking through data on a weekly rather than daily basis. Ever since then Desktime boosted our productivity again and this time personal satisfaction as well.

Excellent software for your company

Apr 17, 2017
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Check screen shots of your employee work

Cons: the selection of apps is for some of them not possible to determine.

Overall: The software is an excellent tool to monitoring your employees work. Nevertheless it is needed better explanation how to check the effectiveness and productivity.

Recommendations to other buyers: Effectiveness is hard to check if it is right.

Desktime software for workers

Jan 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use

Overall: It allows my bosses know how I spend my time at work and how productive I am that way I could improve my skills

Review from a freelancer

Jan 09, 2017
5/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Good UI (I can see a tendency), easy to use

Cons: Not enough moderation/edition tools to control the records.

Overall: I use the time tracking to see the tendency of time wasting or to be sure I useful spent time .

But after a year of using the desk time I still not found the suitable pipeline for myself: "Should I use a private time or not?".

Sometimes I need moderation of recorded time, like a mark the piece of time as a private time, or opposite.

Recommendations to other buyers: It works in the background and sometimes, once at month or two I look to my profile to see a tendency just for fun.

Great idea.... but who is going to do this to their employees?

Aug 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Good insight if you use the personal edition.... as a business owner, I care about my own time management so I found the information provided useful.

Cons: I can't imagine the company culture you would build watching your staff this closely. In a low unemployment economy, what employees would put up, with this software reporting to their boss all day?

Overall: Good insight to my own personal habits

Good software, crowded space

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to install, good support, recommended by book, study research.

Cons: Hard to figure out paid vs free features.

Overall: Good, but frustrated I couldn't figure out that features were paid features. Instead the page just didn't show anything different. Confusing UX.

MEH

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It helped me keep on track with work. Helped me see where my time was being spent

Cons: it bunches everything together. i was looking for a somethign that could help me see what projects i touch and work on

Great piece of application but can be better

Apr 17, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Great UI

- Precise reports

- Ease of use

Overall: Hi I am using this for our organization but a couple of things can be improved:

- Screenshots quality

- Normal users should not be able to log out if selected

- Time for screenshots can be set (frequency)

Recommendations to other buyers: Yes

Easy Invoicing with Desktime

Jan 25, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The detailed logging of app usage.

Overall: As a video editor, I have pretty erratic hours. I'm also usually working on more than one project at at a time. I got Desktime simply to monitor my productivity. But, once I started using it as a tracker for projects, it made invoicing for individual projects a breeze! Not only does it record the time I spend working; it actually monitors which projects I log into and exactly how many hours and minutes I spend on each one. One less thing to worry about!

Easy breezy

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use from taskbar on mac.

Overall: Have been using Desktime from the beginning of time. It might be from 2011 or 2012. I have used while working in agency (to see if I'm slacking) and now when I'm freelancing to see how much I need to bill. Overall it's easy to use and to understand.

Great product but little micro Management

Apr 17, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Reporting

Cons: Application tracking

Overall: It was easy to install and use. The reports are very intuitive. However the feature of tracking applications used is hindering privacy.

Recommendations to other buyers: Give the user ability to customize it more.

It is ok, but not so sticky

Jan 17, 2017
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to start

Cons: Not real advantage in long term

Overall: I have been using Desktime for a wile now and as interestimng as it is in long term I always forget about it. So as I have made streaks of 90% productivity it falls off eventually.

great service

Aug 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software does just what I needed and had been looking for.

Cons: I would prefer advertisements over fees.

Capterra loader

Provide automatic insights and trends please!

Aug 10, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: I like the monthly overview. I can see for how long I work every day and drill down on details if I need to

Cons: It doesn't have insights and trends analysis. Something like "Congrats! You have been more productive lately" or "The days you are more productive you check your email in the afternoon rather than in the morning" or things like that

Overall: It's nice to have the data in case you need it, but it will be better if It can infer data and make suggestions

Time management/monitoring done right.

Jan 18, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Comments: I've been using desktime personally for over 2 years and it is an invaluable tool for me. It allows me to track the time i spend on the computer. It's easy to log extra hours. It's easy to set what is work and not, and you can even track project work. Weather you work as a freelance or you just want to track the time you are at work, desktime is the tool for you.

My Desktime Experience

Jan 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and i like how it looks

Cons: can't think of anything

Overall: I use desktime to track my time on projects. I have a detailed timesheet to fill out and this allows me to look back and see where I spent my time so easily. It is quite an eye opened sometimes to see the results. I love it, and I love the new look as well. I didn't rate customer service as I have not needed support yet. The addition of the calendar is awesome, maybe it was there before, and i just never noticed it. I have not used it to its full capability nor do i use it everyday, sometimes i forget to login, that being said, I do love this application and will be incorporating it in my daily time management routine. Value for $$$, can't ask for any more than free, so that is a 10/10. I have suggested to my manager that this tool be used for our team, however, not all parties where on board..lol. Thanks for a fantastic app.

Recommendations to other buyers: No, except I can see how slackers would be terrified of it...LOL

Supre time tracking app

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I've bee using Desktime for years so far. It's my favorite software for time tracking it's really accurate and provide good interface for both parties all my team are in love with the app. And the pricing is really suitable and better than other solution available in the market. always recommending Desktime to all my friends.

Great productivity tool

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Efficiency of time tracking

Haven't used group features

Cons: No invoicing

Overall: Used for invoiceable time tracking in a small organization

Very easy to use and manage, and reports are smashing

Promising upcoming features though the link with invoicing does not yet exist

Best monitoring app of your time

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have used DeskTime close to 10 years now, and there has been ups and downs. But most important - DeskTime team never gives up and listens to their users. All my requests and recommendations have always been implemented in a very short time.

This is definatelly the best app out there!

One and only tool for time management and tracking

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I believe this is the best application for tracking time. Since knowing about it I haven't even looked for an alternative and now after their website overhaul its perfect. I use it mainly for filling timesheets but I've started to manage my time as well using this.

Desktime - updates review

Jan 09, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: It's easy to use, easy to overview and the best new function - possibility to correct projects on time already spent in the work. Would appreciate seeing day/week/month project time also on the top of desktop version summary (for each employee).

Great for time tracking

Jan 25, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I used this app mainly for time tracking. Because of its features one can easily distinguish private/work time according to application being used, and based on that to do the billing. Its straight, transparent to employee and employer.

Works as intended

Apr 17, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Accurately monitors computer use and displays it in a user-friendly and easy to use format. We have had a great experience so far and DeskTime has been responsive with any questions that we have had.

OMG effect

Jan 09, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: That was quite unexpected for me to realise how much time i waste on Facebook. DeskTime was first step to control & limit "nothing-doining" on internet. Now i start work earlier and make much more :)

Features & Functionality

Jan 25, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Hi,

On my opinion, DeskTime is very best solution and works very well on my windows pcs, but has serious problem on my android phones (Nougat 7.0).

BR,

Aleksandre Chikovani

Entrepreneur

Mostly great product with only one fault

Jan 20, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I really like Desktime, the only thing is I wish it would update automatically without the user having to say yes to install

(please do not publish my name or this review thank you)

great product for larger team

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: the way it automatically sorts what your doing and how much time your spending on each site

Cons: I liked it but found it unnecessary for my small team. It took time to organize everything, because you have to dedicate what each website is used for (such as if you use facebook for work)

Overall: I had a great experience while I used it

Desktime does what it promises, approved!

Jan 09, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Comments: Helped me track my time accurately, labeling by category, it works well, the data is accurate.

I like the view my week and by month, helps get a sense of a longer period of time.