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Congress Plus Advocacy is an advanced political advocacy platform that embeds seamlessly in your website. It allows your supporters to engage with decision makers using patch-through calling, email, fax, Twitter and Facebook. You can mobilize supporters via responsive email and text messaging. Other key features include built-in legislation tracking, advanced legislative intelligence tools, communicate with legislators and their staff, advocacy day management and advocate mapping.
Provider
The Soft Edge
Located In
United States
Foundation
1990
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
In Person, Documentation, Live Online, Webinars, Videos
Support
Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk
Designed for non-profits, associations and corporations of all sizes to allow supporters to reach local, state and federal lawmakers.
Content Source: Congress Plus Advocacy
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Congress Plus Advocacy Reviews
Pros
The ability to quickly and easily communicate with volunteers was fantastic, and the volunteers liked the ease of accessing their schedules and updates on their devices.
It had a lot of versatility, was easy to use, and their customer service was excellent. I would recommend this to anyone looking for a good, easy to use platform without a bunch of unneeded frills.
Support staff are super responsive and have been helpful in setting up special forms for BLM online commenting and more. Definitely the most functionality for the price compared to other services.
It seamlessly connects to all of our digital platforms, action systems and databases. It's updated regularly and the customer service is truly outstanding and responsive.
Cons
It can be difficult to navigate all of the features on your own, but straightforward once given direction.
Any advocacy action software has a learning curve. However, the Soft Edge has what I would call second to none customer support which reduces this learning curve dramatically.
Congress Plus allows us to spend more time focusing on our advocacy campaigns than worrying about the logistics behind getting our messaging out.
From 11th hour lobbying asks to Hill visits to congressional communications and action items, Congress Plus is unrivaled.
"Best in the business"
Overall: The customer service is best in the business. The team is immediately responsive to requests for assistance, and makes themselves readily available for the occasional training. Overall, working with the Congress Plus Advocacy software and company at large has been great, and I would recommend the software to any organization considering it!
Pros: Congress Plus Advocacy has made my work so much more efficient. The software is user friendly and intuitive, which makes it simple to train new staff. There are endless customization tools which makes the software nimble and adaptable to our organizations need. There are also regular updates being made to the software, and in the case that there is a feature we'd like, the team is always willing to build out software capacity where they're able.
Cons: The interface is simple, which might not appeal to others. For our purposes, it's perfect!
"Excellent Advocacy Platform"
Overall: Congress Plus allows us to spend more time focusing on our advocacy campaigns than worrying about the logistics behind getting our messaging out. The support team at The Soft Edge has been beyond helpful, answering any questions, always available for tutorials, and adding features that we request to future updates. Having a team that listens to your concerns, and grows from them, is so beneficial.
Pros: Congress Plus is able to handle all aspects of our advocacy program needs, in one place. We have a scorecard, manage constituents, and create and send actions, all in one platform.
Cons: Some features were not included, however, the Soft Edge has been great about listening to our needs and adding new features when possible. Sometimes the platform is clunky, or customers have trouble completing actions compared to other platforms, though, seeing as the information needed to successfully contact legislators, we feel that priority outweighs this.
"Does the job"
Pros: Does the job fine. It's easy enough to set up and is easy enough for the user. Great customer support, in my experience.
Cons: Looks a little crude. It is challenging to collect multiple actions from one computer at an on-site event. The cookies remember the individuals and you have to reset the browser, which is not user-friendly.
Vendor Response
"Lots of bang for the Buck"
Overall: I was looking for a good platform for a client with a small budget. Voter Voice and Quorum were not an option. I evaluated a couple of other platforms, but Congress Plus came out on top. It had a lot of versatility, was easy to use, and their customer service was excellent. I would recommend this to anyone looking for a good, easy to use platform without a bunch of unneeded frills.
Pros: Very easy to set up and use. It was also easy to track which of our members were contacting which legislators. It could be set up so that an entire membership could contact the members of a specific committee regardless of whether or not those members lived in those legislators districts.
Cons: I really can't say anything bad about this platform.
"User-friendly and a great addition to our advocacy day"
Overall: The fly-in manager saved so much time and headache in keeping the event organized. It provides a professional, user-friendly experience for our volunteers and keeps track of exactly the information we need. We have not yet used it to its full capability and look forward to continuing to utilize it as we grow this program.
Pros: This product is very easy to use, for both back-end users and our volunteers. It greatly simplified our advocacy day by allowing us to make real-time changes in one central location, rather than across dozens of spreadsheets. The ability to quickly and easily communicate with volunteers was fantastic, and the volunteers liked the ease of accessing their schedules and updates on their devices. Customer support is responsive and helpful. For Calls To Action, it provides a seamless, easy way to connect advocates to their legislators.
Cons: The only feature it lacked on the fly-in manager was the ability to, after assigning volunteers to groups for our advocacy day, then assign the groups to the meetings; HOWEVER, SoftEdge has now implemented that feature and it will be very useful for our next fly-in.
