Sircks

smartImager


4 / 5
5 reviews

Who Uses This Software?

smartImager services SMB to Enterprise. From small local organizations to Fortune 500 companies. If you need to image more than 100 computers a year, smartImager will automate the process for you.


Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Sircks
  • www.smartimager.com/index.html
  • Founded 2012
  • United States

About smartImager

A full-featured software solution that simplifies static and dynamic Windows deployments and migrations.


smartImager Features

  • Backup Scheduling
  • Bare-Metal Restore
  • Compression
  • Differential Backup
  • Disk Cloning
  • Encryption
  • Image Deployment
  • Incremental Backup
  • Web Access / Restoration
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

smartImager Reviews Recently Reviewed!


Capterra loader

Powerful alternative to MDT or WDS

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Setup and use, updates, application installation, Customization of your images, can set naming convention, provide image updates Great support. Removed MDT from our system to use this great tool for our imaging needs. Not looking back. Able to image from the user's desk without PXE booting, gets driver packs from the Manufacturer website, can pull drivers from existing system. Can remotly image a Desktop/laptop as long as it is on the network.

Cons: Initial terminology was a little different, called compatibility, GUI is a little slow, even on a powerful server

Overall: I was a little hesitant to move from MDT to this application, but once it was configured by the support staff upon purchase, it has been flawless. Support is quick to asisst with any issues that come up, and the imaging is quick. We can image from PXE boot to OS and 15 application installs in about 41 minutes. Ready to deploy.

Highly recommend to small and medium shops. We have already imaged over 250 desktop and laptops in the past year. Can handle much more that that. The remote imaging is also a great option, Computer doesn't have to move back to imaging room, can be done in place with a fast LAN connection or after hours saving a lot of time. We have even imaged a user PC while they were at lunch.

The customer support is amazing. They have helped me with any questions or issues I have had.

Oct 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Th best thing about this software is that I can create a single custom image that can be applied to any make and model windows computer by download a driver pack. With a few clicks our standard image is ready to be installed on that new make and model computer.

Cons: While they are increasing their amount of How To's on their website and always assist with whatever you may need. The How To's aren't quite as detailed/step by step as some users may need.

Overall: We no longer have to spend time creating a separate cloned image for every model computer we may have on our campuses. Just download a driver pack, import it, and install your standard image on that new model machine.

I have been using this software to image hundreds of computers we get in a year.

Oct 03, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is really easy to create images for different computers that require different software. I also really enjoy the fact that it makes it easy for people to start imaging computers.

Cons: It can be confusing at first the navagage through the menus but once I figured it out it was not too bad.

Easy to use. Saves me hours of imaging.

Nov 22, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This tool makes imaging easy. We use this mainly to image student and staff devices in our school district. Our school is not huge, but we managed to image over 9 carts of laptops over the summer with 33 laptops each. With only 2 tech support people we got all of the carts imaged over the summer.

Cons: There have been devices in our district that we have discovered don't work with Smart Imager. One of these devices is the NUC. This is not entirely Smart Imager's fault, but the product name on the NUC could not be identified because Intel did not put it on there, but the image could not be installed.

Great improvment over WDS

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexibility in creating a variety of image sets to serve the needs of different users and reaquirements.

Cons: The initial learning curve is a bit steep and additional scripting is sometimes necessary to accommodate workarounds.

Overall: Flexibility in creating multiple images and have them available in a somewhat self serve fashion.