# smartImager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about smartImager Software - reviews, pricing plans, popular comparisons to other IT Service products and more. Source: https://www.capterra.com/p/163270/smartImager --- # smartImager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on December 7, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) smartImager ## What is smartImager? smartImager is a hardware-independent imaging solution software that allows organizations to configure and deploy computers from anywhere through disk imaging. The Windows-based solution features automatic image patching, driver capturing and indexing to support new hardware models, and intelligent installation logic to automate complex software deployments. ## What is smartImager used for? [IT Service](https://www.capterra.com/it-service-software/)[Disk Imaging](https://www.capterra.com/disk-imaging-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4495 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for smartImager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.smartimager.com/index.html&name=smartImager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### smartImager 4.2 (6) VS. [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting Price $4495 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.8 (237) Value For Money 4.7 (6) Value For Money 4.9 (224) Customer Service 4.8 (6) Customer Service 4.8 (210) ## smartImager alternatives [4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (698)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Bare-Metal Restore Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Encryption Convert data into a code for security Image Deployment Deployment of disk, OS, or system image across multiple environments. Incident Management Manage and track all disruptions and incidents smartImager 12 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Restore a physical server or computer to its original state (i.e., rebuild from scratch) for data recovery Identify component attributes like servers, hardware, software, and manage relationships across all services Convert data into a code for security Deployment of disk, OS, or system image across multiple environments. Manage and track all disruptions and incidents Managing inventories and tracking changes to hardware and software configurations Observe and track the demand, usage, progress or quality of a system, product, or user Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Deploy updates or install new software remotely Online portal through which end users can access the system, manage tasks, or obtain information Database containing accurate and up-to-date information on all operational services Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.7 (6) Free Trial Free Version Basic $4,495 Per Year Value for money 4.7 (6) 4.7 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(2) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Business Analyst Internet ### "Simply Windows Deployments" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 22, 2021 Pros This is a powerful framework for very easy and quick image deployments and migrations. I don't spend my time on tasks and scripts anymore. This is the best Windows deployment ever! Cons Complete solution, no cons or issues were experienced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sam L. Systems Administrator Financial Services ### "Powerful alternative to MDT or WDS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2019 I was a little hesitant to move from MDT to this application, but once it was configured by the support staff upon purchase, it has been flawless. Support is quick to asisst with any issues that come up, and the imaging is quick. We can image from PXE boot to OS and 15 application installs in about 41 minutes. Ready to deploy. Highly recommend to small and medium shops. We have already imaged over 250 desktop and laptops in the past year. Can handle much more that that. The remote imaging is also a great option, Computer doesn't have to move back to imaging room, can be done in place with a fast LAN connection or after hours saving a lot of time. We have even imaged a user PC while they were at lunch. Pros Ease of Setup and use, updates, application installation, Customization of your images, can set naming convention, provide image updates Great support. Removed MDT from our system to use this great tool for our imaging needs. Not looking back. Able to image from the user's desk without PXE booting, gets driver packs from the Manufacturer website, can pull drivers from existing system. Can remotly image a Desktop/laptop as long as it is on the network. Cons Initial terminology was a little different, called compatibility, GUI is a little slow, even on a powerful server Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Stefan C. Systems Administrator Education Management ### "Great improvment over WDS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2018 Flexibility in creating multiple images and have them available in a somewhat self serve fashion. Pros The flexibility in creating a variety of image sets to serve the needs of different users and reaquirements. Cons The initial learning curve is a bit steep and additional scripting is sometimes necessary to accommodate workarounds. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Samuel S. Tech Support 1 ### "Easy to use. Saves me hours of imaging." 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 22, 2017 Pros This tool makes imaging easy. We use this mainly to image student and staff devices in our school district. Our school is not huge, but we managed to image over 9 carts of laptops over the summer with 33 laptops each. With only 2 tech support people we got all of the carts imaged over the summer. Cons There have been devices in our district that we have discovered don't work with Smart Imager. One of these devices is the NUC. This is not entirely Smart Imager's fault, but the product name on the NUC could not be identified because Intel did not put it on there, but the image could not be installed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Christopher W. PC Support Technician/Software Coordinator Information Technology and Services ### "The customer support is amazing. They have helped me with any questions or issues I have had. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2017 We no longer have to spend time creating a separate cloned image for every model computer we may have on our campuses. Just download a driver pack, import it, and install your standard image on that new model machine. Pros Th best thing about this software is that I can create a single custom image that can be applied to any make and model windows computer by download a driver pack. With a few clicks our standard image is ready to be installed on that new make and model computer. Cons While they are increasing their amount of How To's on their website and always assist with whatever you may need. The How To's aren't quite as detailed/step by step as some users may need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Ben C. Desktop Support ### "I have been using this software to image hundreds of computers we get in a year." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 3, 2017 Pros It is really easy to create images for different computers that require different software. I also really enjoy the fact that it makes it easy for people to start imaging computers. Cons It can be confusing at first the navagage through the menus but once I figured it out it was not too bad. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)