Masterpiece Solutions

Masterpiece Manager


5 / 5
20 reviews

Who Uses This Software?

With over 1400 art gallery clients worldwide Masterpiece serves all sizes and locations of galleries. Our tools easily adapt to the requirements of any region, anywhere in the world.


Average Ratings

20 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Pricing Details
    Billed annually, or from $29 monthly
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Masterpiece Solutions
  • www.masterpiecemanager.com
  • United States

About Masterpiece Manager

Masterpiece is the complete web-based software chosen by over 1400 art galleries worldwide. It is so simple that the least technical employee will be comfortable and powerful enough to exceed every gallery's needs. Manage your inventory, track your clients, replace Constant Contact, pay artist consignments, synchronize your web site, run online auctions! Complete sales in seconds while keeping your accounting data synchronized. Masterpiece handles all of your day to day gallery operations.


Masterpiece Manager Features

  • Accounting
  • Billing & Invoicing
  • Commission Management
  • Consignments
  • Contact Management
  • eCommerce
  • Inventory Management
  • Marketing Management
  • Online Gallery
  • Point of Sale (POS)
  • Pricing Management

Masterpiece Manager Reviews Recently Reviewed!


We recently upgraded to version 11 and the accompanying new website. One word ...Awesome!

Nov 15, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very intuitive. No longer need constant contact. REAL TIME DATA on our website. Having the photos in this POS / Inventory system which automatically feeds the website at the time of item setup. Once an item sells the items shows a red dot on the web, showing it sold, and then the item is automatically taken off the website 3 days later. This is eliminating the need for 1 full time employee between the website updates automatically taking place and the email/client information always update and not having to know another system (constant contact, etc.).

The team was professional, suggestive, and VERY timely upon all requests made. Really felt like they are "in it to win it" and that my success is truly their success! Great software always improving!

Cons: Must export the data to excel for printed reports. Would like to see the data on my screen including photos and simply print all the data. Not just a browse screen shot but the full data including scroll down data.

Vendor Response

by Masterpiece Solutions on November 16, 2017

Thank you so much for the kind words, Cindy. We are thrilled that Masterpiece is making things easier for West Lives On. We will be contacting you to discuss the data export suggestions you've made.

They Know the Art Business and What Galleries Need.

Sep 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Working with the team at Masterpiece Manager has been wonderful. They have developed a software that keeps my art gallery organized with inventory. Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory.

Cons: The only con that I see is the difference in how our website and newsletter is viewed from a desktop computer to a cell phone or other hand-held device. We were able to over-ride this within the newsletter by adding images of text vs body copy. This quick change has allowed us to use our branded font and it show correctly no matter what device / computer system / email system our newsletter is viewed on.

Overall: Masterpiece is an incredible time-saver with real-time website updating upon a sale and upon adding new inventory. Customer service is out of this world! the team respond quickly and positively to anything we need. They are a dream to work with. Having come from years working with ArtCloud, I am very happy with my decision to work with Masterpiece Manager for my gallery inventory, POS, website, artist commission reports, and e-mail marketing.

Vendor Response

by Masterpiece Solutions on September 26, 2018

Wow Amber... !

Capterra loader

the evolution of gallery software

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have been with Masterpiece for almost 15 years now and have gone through all stages of the software since. Version 11 is extremely good and offers everything that we need to run our fairly complex business. Impossible to list all the features we use, but we like most the seamless integration into the web site and the fact that it is all cloud based now.

Cons: The previous versions had a few flaws but 11 seem to have overcome all that.

Overall: What I appreciate most is that it feels more like a partnership than just buying an out of the box software. We have evolved alongside and the Masterpiece team listens to suggestions and responds quickly.

Vendor Response

by Masterpiece Solutions on August 23, 2018

Your words are most appreciated, Christian. You and your team has been invaluable in helping Masterpiece get better through the years. Thank you for pushing us with high expectations and for all of your patience and support.

Great, chill and easy software that flows.

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease and simplicity along with the comprehensive understanding of how a business works and how this integrates with business.

Cons: I actually like everything. I can't say that I don't care for anything. It's a great product! I think the best thing was watching the training videos and it really gives you a comprehensive understanding of what the product can do.

Overall: Business organization and productivity rates through the roof!

Vendor Response

by Masterpiece Solutions on June 13, 2018

Thank you, Colby. You and your businesses rock. Thank you so much for your kind words.

Great Company to work with!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The software is intuitive and simple to use. Any time you have a question the team at masterpiece is readily available and happy to help! This software makes managing inventory and running reports seamless and easy.

Cons: It is hard to think of a con to using the software. Any time I do run into a question or issue it is usually resolved immediately by the masterpiece team.

Vendor Response

by Masterpiece Solutions on June 21, 2018

Thank you so much, Megan. We are honored to serve you and do what we can to help Summit Gallery succeed!

Not only is this the best All-in-one system for your art and clients, but the service is fantastic.

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything is stored in one place, your art, artists, clients and transactions. Everything you need to know or view is together - no more separate systems. Love how our website is attached to our inventory and is updated in real time as inventory is added and sold.

Vendor Response

by Masterpiece Solutions on November 22, 2017

Luana - thanks to you and to Issaacs Art Center for allowing us to assist in your efforts to support Hawaii Prep Academy. You folks are the very best.

Beautiful discovery. For me

Oct 27, 2018
4/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The beautiful thing that drew attention and I liked a lot is the form of the platform and the method of control within it .. Very stylish and easy to suit all users .. The idea is also beautiful and contribute to the development

I consider this application a new discovery for me. And will help me a lot in my personal life and I wish with all my heart to succeed a lot in the future and become more popular

Cons: The only negative thing in the application is that it needs a lot of popularity to be things that are active in it .. I think it needs a lot of support and publicity to reach the largest number of users and I bet it will like a lot

Overall: thank you for that

Vendor Response

by Masterpiece Solutions on October 31, 2018

Hi Mohamed,

Thank you for your kind review. While your words were very positive I see that Customer Support and Features did not receive top marks from you. These are normally areas where we receive our highest ratings. Can I ask what we can do better for you to be totally satisfied with Masterpiece?

My business is operating more efficiently and I'm making more money. Customer service is superb.

Nov 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is intuitive. Integrates with my quickbooks, auction abilities, seamless push of my products to my website and Masterpiece Online.

Vendor Response

by Masterpiece Solutions on November 21, 2017

Thank you, Ben for your very kind words. We are proud to be able to support all of the success you have had with LH Selman.

Very Happy with Masterpiece Manager

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Masterpiece is always innovating and improving and support is top notch. The software is full of functionality and has lots of capabilities.

Cons: I would prefer to have all fields available to me when searching for transactions. But I understand that less makes software less complicated and easier to use.

Excellent product for art galleries

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to control limited edition prints and avoid duplicates; contact database linked to art purchases

Cons: Very little that I don't like, perhaps formatting labels was an issue but I figured it out. We don't use the website option because we have our own.

Overall: Control over inventory

Vendor Response

by Masterpiece Solutions on November 17, 2017

Thank you, Janet. It has been a pleasure supporting you and Motoko Original Art for so many years!

Capterra loader

A very useful software to manage art collections (of any size).

Sep 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: If you have ever worked with art pieces, you'll understand the struggle finding a software that really gets the complexity of it all. This software does. Whether you're an artist, a collector or a gallery/museum manager, this is a very useful software.

It comes from 1994, so they know what their doing. And now it's cloud based and comes with mobile apps which is fantastic to this accelerated world we live in.

But it not only register your art pieces, it also gives you an e-commerce and and an invoice feature. And the integration of everything is seamless.

Prices are fair considering all it offers.

Cons: It will take a while to learn how to use it wisely, but it is worth it.

Overall: Art is a global business nowadays and Masterpiece Manage makes it easier for you to jump in the game.

Vendor Response

by Masterpiece Solutions on September 24, 2018

Maria, thank you for your gracious review. We greatly appreciate it.

Please remember that your subscription includes training and technical support. If you every have questions about the features, don't hesitate to contact us for assistance.

Capterra loader

Save and share your best designs and images that you like.

May 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very good platform to find illustrative designs, excellent to search, share and save your image repertoires.

Cons: It has a slightly simple interface but you were there and you easily find what you need, sometimes it takes time to find images but at the end you get it.

Capterra loader

Masterpiece Manager, is an easy way to promote yourself and your work as an artist.

Jun 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Masterpiece Manager is a cool and a very good app for promote yourself and stay in contact with what's new, events and much more! The interface and options are very simple to handle. Is very intuitive and effective. As an artist, i can assure you that it won't be a waste of your time. Give yourself a try and enter the easiest way to see and purchase art.

Cons: As a picky Designer/Artist, i could say that the interface may need a more creative way to display options. Esthetics aside, i don't have another complain about it.

Overall: I can promote myself as an artist and i can be in contact with what's new.

Excellent customer service and a very easy to use program

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easily navigated, the team adapted the software to our specifications for our use in Australia. Even the less experienced employees can use this fail safe system.

Cons: Because the software is Unite States based the date on the program dosent match our Australian time.

Overall: We can see how much stock we have at a glance. We can track items sold and who to. It has a customer data base we can use for emails

Vendor Response

by Masterpiece Solutions on November 16, 2017

Hey Coral. Thank you so much for the kind words. We love you folks!

Masterpiece Manager Software

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, cost effective, great customer support

Cons: There is nothing I have found wrong with this software

Capterra loader

Masterpiece Solutions

Aug 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease at which everything works together. Also, they have a terrific inventory management system and the reporting is off the charts!

Cons: There are a few minor items that one would expect, but nothing really comes to mind.

Overall: Overall, they are an outstanding company with fantastic customer support. They are very responsive to any and all of my needs.

Vendor Response

by Masterpiece Solutions on September 03, 2018

We really appreciate the support, Neal. Thanks for allowing us to help you make Leviton Fine Art a huge success!

Fantastic all in one software. Where would I be without it?

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved the initial training videos. I feel like they gave myself and our team a solid overview of the product. You can truly manage all aspects of your business with this software.

Cons: What can I say? I truly like everything about this software. I may update my review later but now I cannot find anything that would be a "con".

Overall: Fantastic all in one software. Would recommend to anyone who is looking for this type of software.

Masterpiece has been awesome

Apr 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

Pros: I like using this product. Masterpiece has helped me display my art and connect me with the online world.

Cons: Overall I really enjoy this software. It really has not given me any problems and I have not struggled with it.

Vendor Response

by Masterpiece Solutions on April 04, 2018

Ethan, thank you so much for your kind review. So glad things are working well for you. Please don't hesitate to contact us if you need anything.

Capterra loader

A very good gallery assistant

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Masterpiece is an excellent image manager and help even with sales and potential clients. Everyone can handle it

Cons: I really like it, I have nothing bad to say about Masterpiece. Its price is very low for the tasks it allows to execute

Overall: Very easy to use for everyone

Solution for art management

May 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Masterpiece Manager encourages me to make my creations safely, ensuring excellent performance

Cons: The format of the labels is complicated, the rest of the procedures are easy to use