# Page 3 | Cerberus FTP Server Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Cerberus FTP Server the right File Sharing solution for you? Explore 111 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163280/Cerberus-FTP-Server/reviews

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Cerberus FTP Server

4.8 (111)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Cerberus FTP Server

## Showing most helpful reviews

Showing 51-75 of 111 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Systems Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "A great piece of software that is easy for users to operate"

February 7, 2018

5.0

Pros

There is a lot of functionality built in to the software and it's very easy to manage. Most of the upgrades are completely automated and they come out with security patches / upgrades regularly.

Cons

There isn't much about the software that I have found to dislike. If I had to configure it over again, I would have configured it to integrate with our AD, rather than create new users in the program, but that is completely on us.

Review Source

Response from Redwood Software

January 12, 2022

Hello Cerberus FTP Server User, thank you for your review! We're happy to hear you find Cerberus functional and easy to use, as well as enjoying our automated updates and security patches as security is our top priority.

TH

Tim H.  
CIO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Well thought out and supported."

May 19, 2020

5.0

Excellent stability, functionality and suitability to task.

Pros

Client setup for most common secure transfer scenarios is straightforward and bullet proof. Documentation and support for more advanced scenarios is superb.

Cons

Like many products slowly shifting from traditional rich client interfaces to pure HTML5, original features are being deprecated or shifting from straightforward access to convoluted workarounds with successive releases.

Reason for choosing Cerberus FTP Server

Cerberus FTP allowed us to consolidate the functionality of several legacy secure transfer products into a single well performing solution.

Review Source

Response from Redwood Software

June 1, 2020

Thank you for your detailed review and feedback! We appreciate it!

TT

Tim T.  
Director of Operations & Development  
Telecommunications  
Used the software for: 2+ years

### "GUI is fantastic - enables more team members to quickly create rules for incoming files!"

August 25, 2017

5.0

Reduction in Lead time with new customers. Entry Level staff leverage this tool which was impossible on the legacy Linux ftp server application.

Pros

1\. Authorization and Authentication for rules Users/Groups. 2. Event Manager -Ease of Use 3. Superb Service and quick deployment of patches when required.

Cons

Event Manager - All matching rules fire. Would be fantastic if rule precedence and/or Stop processing additional rules existed..

Review Source

Response from Redwood Software

January 12, 2022

Hello Tim, thanks for reviewing Cerberus FTP Server! We're thrilled to hear you're loving the GUI for rule creation, and that you find it easy to use with superb service and quick deployment of patches as we take pride in our development and support teams being as prepared as possible to assist our user community. We welcome feature request submissions like event manager rules at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

NY

Norbert Y.  
Network Infrastructure Supervisor  
Airlines/Aviation  
Used the software for: 6-12 months

### "So far so good, no complaint."

August 22, 2017

4.0

SFTP as stated. As we are slowly migrated from traditional FTP to SFTP

Pros

The pricing, easy of understanding the pricing structures and what each different tier provides. Performance is on par with products we have tested previously, the pricing of Cerberus made an easy decision for choosing the product.

Cons

the management once installed is a little tricky and takes a little time to get used to, however, once familiar, it's straight forward to use.

Review Source

Response from Redwood Software

April 14, 2022

Hello Norbert, thank you for your review of Cerberus FTP Server. We're pleased you find the pricing easy of understanding with the structures and what each different tier provides as Cerberus prides itself on its transparency. Also happy to see you finding performance to be on par with products you have tested previously. As for your issues with management, we work hard to ensure Cerberus remains intuitive for all, and should you have any questions or issues, to be able to easily reach our award winning in-house support at: https://www.cerberusftp.com/support/

JS

Josh S.  
Director of Infrastructure and Corporate Systems  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Product for SFTP"

May 15, 2020

5.0

We use the product to move large files daily between our EMRs and our data warehouse with no issue.

Pros

Overall setup and use of Cerberus is easy and quick to learn. Once it is setup and running it is mainly just checking logs to make sure valid IPs do not get added to the block list.

Cons

The only negative for me was I found it a little tricky to get the SSL cert installed. That may not be an issue for admins with more knowledge than me, it was just more difficult than IIS.

Reason for choosing Cerberus FTP Server

Price, feature set, ease of use.

Review Source

Response from Redwood Software

May 19, 2020

Thank you for your review! We're happy the product has been working so well for you.

WP

Wilhelm P.  
IT Admin  
Civic & Social Organization  
Used the software for: 2+ years

### "Good product"

December 10, 2021

5.0

good product, there is no other product on the market with this features

Pros

easy to use, a lot of automation stuff. this is the best feature

Cons

webinterface could be better, linux version is missing. web only version

Review Source

Response from Redwood Software

December 13, 2021

Thanks for your response, Wilhelm! We're glad to hear that you find our automated features to make your FTP Server needs a smooth and easy process. We welcome feature request submissions, such as a Linux Version, at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

PF

Philip F.  
CFO  
Commercial Real Estate  
Used the software for: 1-2 years

### "This is not for posting"

December 20, 2021

4.0

Pros

Cerberus software seems to be able to manage the folder structure that I like.

Cons

the tracking of the uploads in a specific time for a specific folder or group of folders

Review Source

Response from Redwood Software

April 15, 2022

Hi Philip, thanks for your feedback! We're glad our folder structure management is to your liking, and are working to improve tracking uploads details. Make sure you're up to date on the latest version as we constantly make these improvements.

FG

Francislyne G.  
Developpeur  
Computer Software  
Used the software for: Less than 6 months

### "Un outil de transfert de fichier"

December 9, 2023

4.0

J'ai plus apprécier le mode multi-compte et le transfert SFTP

Pros

Cerberus FTP server est un outil de transfert de fichier FTP, SFTP

Cons

La version d’essai est très limité, comparé à tous ces outils open sources FTP disponible

Review Source

Response from Redwood Software

December 11, 2023

Hello Francislyne, Thank you very much for your review! The trial version of Cerberus is a full version of our Enterprise Edition, but those features turn off after your 25-day preview period. If you'd like to extend your trial, you can submit a request at this link: https://www.cerberusftp.com/contact/request-for-demo-extension/ Or, if you have any questions about features please get in touch at https://www.cerberusftp.com/contact/

SC

Steve C.  
Systems Administrator  
Defense & Space  
Used the software for: 2+ years

### "FIPS Validated Crypto Module"

December 15, 2021

5.0

Overall, super positive. You guys honored a feature request from me and I found that whole process to be engaging, which I find to be atypical when compared to other Software providers.

Pros

I believe this was the only available FIPS validated crypto module software. So , kudos to you for that. What was a pleasant surprise is your company's support. Really fantastic. Shout out to Ian!

Cons

certain features are wildly annoying to implement, such as managing an LDAP user's groups :(

Reason for choosing Cerberus FTP Server

FIPS validated crypto module

Review Source

Response from Redwood Software

January 12, 2022

Hello Steve, thanks for your review! We're pleased you find our in-house support to be fantastic, we work hard to deliver our users the best support experience possible to quickly fix your problems. We welcome feature request submissions like managing an LDAP user's groups at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

TH

Terry H.  
IT Manager  
Law Practice  
Used the software for: 2+ years

### "Smooth and easy to use"

August 25, 2017

5.0

Large file transfer is our primary use.

Pros

Easy to use, simple to implement. End users can find their way around it without needing much if any training.

Cons

Lack of favicon customization. Every time I upgrade I have to do it manually. It would be better to have a setting like the banner.

Review Source

Response from Redwood Software

January 12, 2022

Hi Terry, thanks for the feedback! We're happy to hear you find Cerberus FTP Server smooth, easy to use and implement for your end users. We welcome feature request submissions like favicon customization at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

Priyabrata S.  
Java / iOS Developer  
  
Used the software for: Less than 6 months

### "Best FTP Server I have ever used."

March 13, 2018

5.0

Best software if you want to do some R&D regarding VFS. It'll provide every detail while you call the server.

Pros

I was looking for a FTP server which will support ApacheVFS. It not only supports this but gives a detail brief about how much time it takes to upload or download a file, how many hits happening in order to call the service, the size of the file..etc. All you have to do is start the server and call your service. It even won't consume much resource of the system, hence your system won't get slow if the server starts.

Cons

Feature wise it's great and simply awesome but it's a bit expensive for normal developer who is doing some personal R&D on different VFS.

Review Source

Response from Redwood Software

January 12, 2022

Hi Priyabrata, thank you for your review! We're pleased to hear that you find Cerberus FTP Server's features great, fast, and efficiently sized.

PB

Prakash B.  
IT Security Manager  
Retail  
Used the software for: 2+ years

### "Like their web based secure file upload and download feature. Support is prompt and good."

August 25, 2017

5.0

Inhouse file management to allow sending/receiving files to/from external vendors.

Pros

Client website to upload and download files Password based download link with expiration User management Prompt and good support

Cons

Managing whitelisted IPs to connect client web portal for each user as individual Better reporting

Review Source

Response from Redwood Software

January 12, 2022

Hi Prakash, thank you for your review! We're pleased to find you enjoy our web based secure file upload and download feature. We are very proud of our in-house support team and prioritize training them to understand Cerberus FTP Server and user needs to quickly and effectively hear users problems and kindly solve them. We welcome feature request submissions like managing whitelisted IPs at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

EO

Edwin O.  
Senior ICT & Development  
Financial Services  
Used the software for: 2+ years

### "Review ITS"

December 20, 2021

4.0

Pros

The easy/fast way to implement the software

Cons

None, so far we didn't come accross anything that is a con.

Review Source

Response from Redwood Software

April 15, 2022

Hey Edwin, thanks for your review of Cerberus FTP Server! We're pleased you find Cerberus easy and fast to implement.

CW

Curtis W.  
College Intranet Manager  
Higher Education  
Used the software for: 2+ years

### "Cerberus vs Other Products"

March 22, 2019

5.0

Cerberus FTP server has taken on a role within our organization that we needed a high degree of trust and confidence in and it met and exceeded our expectations.

Pros

Easy to use and yet powerful. Intuitive GUI. Excellent Tech Support if/when needed.

Cons

I can honestly say that there isn't any features that I would complain about.

Review Source

Response from Redwood Software

January 11, 2022

Hi Curtis, thank you for your review of Cerberus FTP Server! We're glad to hear you find the GUI intuitive and our in-house support team helpful as well as meeting and exceeding your expectations!

SJ

Scott J.  
Senior Systems Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "THey are a great company to work with."

August 22, 2017

5.0

a safe secure and reliable FTP/FTPS/SFTP solution for your business.

Pros

The software is complete and well laid out. They are constantly updating this product with security updates and making it better.

Cons

if you want he web support it is a little pricey. you can only have the UI active in one user space on a server.

Review Source

Response from Redwood Software

April 14, 2022

Hi Scott, we appreciate you taking the time to review Cerberus FTP Server! We're happy you find our software is complete and well laid out as we prioritize constant improvement with frequent updates that include addressing issues from user feedback. Our award winning web support is all in-house and dedicated to providing you with the best service possible, while remaining competitive with the market's average support pricing.

JCN

Juan Carlos N.  
Network Sr. Analyst  
Education Management  
Used the software for: 2+ years

### "Great Software"

May 12, 2020

5.0

Great experience

Pros

Events a very powerful and administration options are good.

Cons

User interface programming is not that good.

Review Source

Response from Redwood Software

December 27, 2021

Hi Juan, thank you for your feedback! We're pleased to hear you find the events and administrator options capable of meeting your needs. If you have specific recommendations to improve the user interface programming, we encourage you to submit them here: we welcome feature request submissions at this link: https://support.cerberusftp.com/hc/en-us/community/topics/200198295-Feature-Requests

DD

Dany D.  
System administrator  
Retail  
Used the software for: 2+ years

### "Good product for it's price range"

December 15, 2021

4.0

Pros

The feature vs price is very good. I recommand this product

Cons

nothing, all the feature are easy to use and work as designed.

Review Source

Response from Redwood Software

January 12, 2022

Hey Dany, thanks for your review! We're glad you find Cerberus FTP Server as a easy to use product with good features and recommend it!

VR

Verified Reviewer  
IT Manager  
Automotive  
Used the software for: 2+ years

### "Great Software great feature set great value"

March 29, 2019

5.0

In general great product at a great price

Pros

All the features are there a logically arranged in the interface. Performance is great and administration is strait forward. Support has been reactive when necessary.

Cons

Nothing really bad to say about the product install was simple enough.

Review Source

Response from Redwood Software

January 11, 2022

Hello, thank you for your response! We're pleased to hear that you find our interface intuitive, along with performance, support and administrative features meeting your expectations.

Miguel G.  
QA Tester  
Telecommunications  
Used the software for: 2+ years

### "Facilita el Trabajo Poniendo tus documenos a salvo"

January 19, 2023

3.0

Pros

Que no tardas nada en subir mas d 400 ficheros

Cons

Si estabas conectado a una vpn y utilizas cerberus se desconectaba y no te dejaba usarlo

Review Source

Response from Redwood Software

January 20, 2023

Hello Miguel, Thank you for your review, and for letting us know about the VPN connection issues you're experiencing. We're going to pass this on to our support team to review, but in the meantime if you'd like to submit a ticket you can do so at this link: https://support.cerberusftp.com/hc/en-us/requests/new?ticket\_form\_id=360001264479

BG

Bryan G.  
IT Director  
Government Administration  
Used the software for: 1-2 years

### "Great FTP Choice"

May 15, 2020

5.0

Pros

This software is amazingly good. The uploads are insanely fast. It's easy to use and train on as well. It also has great AD integration and security which gives you a lot of options on how to set this up and use shares as well.

Cons

I don't really have any CONs about the software, but if I had to pick a least favorite it would be the price. Don't take that the wrong way though, the value is great, but it's the only thing I can think of liking the least!

Review Source

Response from Redwood Software

May 19, 2020

Thank you for your review! We're happy you've had such a great experience with the product.

AS

Athanasios S.  
IT & Telecommunications Administrator  
Oil & Energy  
Used the software for: 2+ years

### "Nice Software "

December 21, 2021

4.0

Pros

The product is easy to use! Friendly environment!

Cons

It would help to have the option to change multiple users on user manager tab.

Review Source

Response from Redwood Software

April 15, 2022

Hey Athanasios, thanks for leaving your feedback on Cerberus FTP Server! We're glad you find Cerberus easy to use!

AKJJ

A K Jay J.  
CEO  
Hospital & Health Care  
Used the software for: 2+ years

### "Ascend Healthcare"

December 27, 2021

5.0

Pros

Effective with required capabilities. Meets out requirements.

Cons

We have not esatblished any features which we do not like.

Review Source

Response from Redwood Software

April 15, 2022

Hello, thanks for your review! We're thrilled to hear that Cerberus FTP Server meets your needs in the health care industry!

AG

Andrew G.  
Security Administrator  
Government Administration  
Used the software for: 2+ years

### "Great value"

August 22, 2017

4.0

Secure FTP service.

Pros

Ease of use and management. Very easy to manage. My users love how easy it is to use. Management likes the cost of maintenance.

Cons

It would be nice to have a User guide, It would be nice to be able to lookup users by group. It needs more search capabilities.

Review Source

Response from Redwood Software

April 14, 2022

Hello Andrew, thanks for reviewing Cerberus FTP Server! We're glad you find Cerberus to be a great value, as we pride ourselves on our transparent pricing and robust features. We're also happy to hear you and your team find it easy to use and manage saving you time and money.

WS

Wil S.  
owner  
Information Technology and Services  
Used the software for: 2+ years

### "FileZilla is Great but... This is better"

May 16, 2022

5.0

Great, easy to use, operate, update , etc

Pros

Easy to use GUI, Easy to set up, easy to update, and easy to manage.

Cons

A little expensive compared to competitors like FileZilla but Cerberus FTP offers much more than them.

Alternatives considered

[FileZilla](https://www.capterra.com/p/231513/FileZilla/)

Reason for choosing Cerberus FTP Server

easier interface and easier setup

Switched from

[FileZilla](https://www.capterra.com/p/231513/FileZilla/)

ease of use and support

Review Source

Response from Redwood Software

May 17, 2022

Hey Wil, thanks for your review of us! We're happy to hear you find Cerberus FTP Server easy to use, set up, update, and manage.

AdJO

Antonio de Jesus O.  
Soporte  
Accounting  
Used the software for: 6-12 months

### "The best SFTP server"

December 10, 2021

5.0

Pros

What I like the most about this software is that it is very easy and intuitive to use, so all the configuration is very fast.

Cons

What I like least about this software is that it just doesn't have the option to switch to the Spanish language

Review Source

Response from Redwood Software

December 27, 2021

Hi Antonio, thanks for your review! We're glad you find Cerberus FTP Server easy to use and configure. We do have the option to switch to Spanish and other languages using the Localization Tool, you can learn more about it here https://support.cerberusftp.com/hc/en-us/articles/360000057599-Localization-Tool

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