# TM Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TM Cloud the right Legal Case Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163287/TM-Cloud/reviews --- TM Cloud 4.5 (26) [View alternatives](https://www.capterra.com/p/163287/TM-Cloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TM Cloud Ease of use 4.5 Customer Service 4.3 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adrienne T. Brand Protection Specialist, Sr. IP Paralegal Used the software for: 2+ years ### "TM Cloud has been my go-to choice for trademark portfolio management for years. Perfect solution. " March 20, 2018 5.0 It keeps the trademark maintenance process efficient and time saving. The details and information are organized and easy to read. The automated docket deadlines, trademark reminder functions, and calendar integration make my job much easier and efficient. Pros TM Cloud is remarkably easy to use. The ability to choose individual modules which suit your business needs is efficient and cost conscience. Trademark management is detail oriented, TM Cloud makes the data management clear and concise, organized and easy to utilize. The ability to customize the aspects that I use most frequently is absolutely my favorite feature. I know what I want to see, TM Cloud allows me to see that data how I want it! Customizing gives me the control to work how I want. Cons Reports. Building the perfect report is always tedious and time consuming. I think that the way TMCloud structures the report creation is somewhat confusing. The drag and drop option is great. However, when adding some of the specific elements the drop down is "SUPER" full and doesn't allow you to see in full detail what each selection is. So, it's hard to match up the report result you want with the name of each option. Review Source Response from TM Cloud March 27, 2018 Thanks for the kind words and feedback on the reporting functionalities in the system! SZ Sarah Z. Senior Paralegal Legal Services Used the software for: 2+ years ### "Great for Trademarks" December 10, 2018 5.0 Pros This softwares is very easy to use from pulling in information from the U.S. Patent and Trademark database to creating my own docket items. I can pull any variation of information I need into a spreadsheet and it even looks great visually. Even has a link to send you directly to the TESS database. Cons This was all we needed for our firm, but I guess if I wanted to store my documents I would like something a little less complex then making a document profile. If I could just link it and upload directly to a history item that would make it quicker and easier for me. Currently though, we have a different software for storing documents. Review Source JP Jennifer P. Paralegal Used the software for: 2+ years ### "This is great software, the TMCloud team is great." March 15, 2018 3.0 Pros It's user friendly, I like the fields in the trademark record, I love that we can upload the record from the trademark office, like US. I like the information provided on the dashboard Dock section. I like the TM Cloud news. I like there are several fields to search from. Cons There are some fields that I wish we had to differentiate between MP application and country filed application. The company management feature needs to be user friendly, it has several Contact records for the same Contact, when I try to merge sometimes it works. When I use that contact on a trademark record sometimes it shows the Applicant name only. I wish the docketing had more status check or reminder dates. Some of the docketing Deadline titles don't fit my needs. The dispute record template needs fields added, more use friendly. Would like to download records from the trademark offices directly. In the download/upload feature, I want field to recognize a trademark with or without the hyphen/backslash/forward slask, like 2017/15/2563 or 2017152563. There are some countries that publish the trademark twice, once before registration for the opposition period and once after for the registration publication, but there aren't fields for both. I would like the fields to be more customized to the country. Review Source Response from TM Cloud March 27, 2018 Thanks for the review and feedback Jennifer! Most of the deadlines/reminders and fields in the drop down lists are customizable, the support team would be happy to show you how to amend the system to ensure its perfect for your business. VR Verified Reviewer Owner Legal Services Used the software for: 1-2 years ### "Better Than Most" January 11, 2019 4.0 TM Cloud is better than some systems that I've used, but they still lack features that would make them a 10. Pros Easy to navigate, easy to use, reliable, creates a deadline for some actions that are really reminders Cons Lacks reporting features, lacks customization - would be nice to have a system that auto generates "reminders" based on details within the record Review Source VR Verified Reviewer Trademark Paralegal Used the software for: 2+ years ### "Key part of making my trademark paralegal job seamless!" March 15, 2018 5.0 Pros Links to many jurisdictions; quick audit feature to ensure information is complete and accurate; plenty of built in reminders Cons Need to update trademark status from pending to registered in order to calculate 8&15 deadlines, renewal deadlines Review Source Response from TM Cloud March 27, 2018 Thanks for the review and feedback! Steve Z. Attorney at Law Used the software for: 2+ years ### "Great product, super intuitive interface!" January 31, 2018 5.0 Ease of use and reliability of maintaining critical deadlines. Pros I love that I have been able to figure out most features on my own without having to consult with support or even a user's guide. Review Source Response from TM Cloud March 27, 2018 Thanks for the great review Steve! MC Mary-Ann C. Paralegal Used the software for: 2+ years ### "TM Cloud is an easy to use and informative tool." March 19, 2018 4.0 Pros I depend on the weekly docket report that is in my inbox every Monday morning. It allows me to plan my week and gives me a heads-up on those tasks that are coming up in the next thirty days. Cons This firm files many applications in jurisdictions other than the United States. If I could add a feature to TM Cloud, I would connect the system to trademark offices around the world, so that I could import the applications rather than having to add them manually. Review Source Response from TM Cloud March 27, 2018 Thanks for the review Mary-Ann! TM Cloud is indeed connected to international trademark offices for downloading, auditing and refreshing data where available. Currently the system is integrated with 65 online trademark offices. When importing a new record (foreign or not), simply select the jurisdiction from the dropdown list and enter the application or registration number to download. JC John C. Partner Used the software for: 2+ years ### "A great practice management program." March 10, 2018 5.0 Pros For us it was ease of use and features. Easily set up work flows; emails; reporting. Audit and update directly from the USPTO. A great feature is the merger function to clear out duplicate records. Most of all they listen to user experience. We were an early adopter. They have added fields for specific countries and continually improve the cross module performance. Renewals can be set up with automated emails; documents can be added almost anywhere; licenses are soon to be in a separate module; Cons There is limited financial reporting and integration but no one seems to do that well. Some odd placing of menu items. Limited patent functionality. Review Source Response from TM Cloud March 27, 2018 Thanks for the great review John! VR Verified Reviewer Attorney/Editor Used the software for: 2+ years ### "Easy to use and fantastic customer service" March 19, 2018 5.0 Very easy to set up and keep current on deadlines Pros Very easy to use - generally intuitive - adding a new trademark is easy as is setting docket search parameters Cons The search function can be a little persnickety - for example, if the applicant/registrant name is ABC Fabricating, you can't just search on ABC, you have to search on ABC\* Review Source Response from TM Cloud March 27, 2018 Thanks! We appreciate you taking the time to review the platform. VR Verified Reviewer Partner Legal Services Used the software for: 6-12 months ### "Very user friendly and easy to use" March 20, 2018 5.0 Pros Easy to navigate; easy to edit; ability to import data from national trade marks office; cloud-based nature which saves on hardware costs Cons For a small to medium sized firm the costs do escalate quite quickly as the number of trade marks increases; only free access for 2 users Review Source Response from TM Cloud March 27, 2018 Thanks for the great review! DT David T. Attorney Used the software for: 1-2 years ### "I have been using TM Cloud for about a year for approx. 300 dockets" March 15, 2018 4.0 Pros \- possibility to obtain information directly from the TM Office in the platform. - easy access and management of dockets Cons far too "US based" approach e.g. kind of action are set for the US practice which is only one country and may not apply as such to the rest of the world. More generic terms should have been set or for example a connection of the specific legislation that would be created as soon as the concerned TM is a US or non-US one Review Source Response from TM Cloud March 27, 2018 Thanks for the feedback David! The majority of the deadlines/fields in drop down lists can be customized to your own terminology to better suit your practice. We¿d be happy to set up a quick screen-share to show you how to amend the wording. HB Heather B. Owner Law Practice Used the software for: 1-2 years ### "Compehehensive docketing for an international trademark practice" August 2, 2018 5.0 This has been a solid docketing system for me. Others I've used have felt clunky/outdated or didn't have the features I need to run my practice efficiently. TM Cloud seems to cover all the base in terms of my needs and user friendliness. Pros I like that the system is set up to accommodate practices who may do a lot of work with firms in other countries, either doing US work on behalf of foreign firms, or hiring those firms to handle applications in their jurisdictions for my clients. I also like the ability to draw data directly from some trademark offices. My new favorite feature is being automatically notified on updates to my US applications. Cons I have some trouble figuring out how to automate certain features. Review Source Response from TM Cloud August 3, 2018 Thanks for the kind words Heather! We are glad that you are enjoying the new pending USPTO automation! JO Julianna O. Senior Corporate Counsel Media Production Used the software for: 1-2 years ### "Overall the program is fine. It suits our needs but we do get frustrated using it at times. " March 15, 2018 4.0 We get the ability to help our business folks understand their intellectual property better by showing them their portfolio in one place, and we can also audit our portfolio each year by clearly understanding which trademarks are registered. Pros We like that it manages all our trademarks in one spot for a low cost. We appreciate that we can pull reports and determine what trademarks are coming up for renewal in the next few months. Cons It feels outdated and is clunky to use at times. My paralegal uses it much more than I do, but I know that she gets irritated with putting foreign trademarks into the system. Review Source Response from TM Cloud March 27, 2018 Thanks for the review Julianna! The support team would be more than happy to speak with your paralegal and see if we can aid in making entering foreign marks more efficient for your firm. TR Tina R. Intellectual Property Paralegal/Legal Enforcement Manager Consumer Goods Used the software for: 2+ years ### "In-house Counsel Paralegal with a Corporation using TM CLOUD" January 8, 2019 5.0 Pros It's easy to use and it fairly inexpensive. Cons Not being able to import emails in to the files, we always have to save on our desktop before we can place in file. Review Source Response from TM Cloud January 11, 2019 Thanks for the review Tina! We do offer a complimentary Outlook add in for TM Cloud which links emails with your IP records easily. Please contact support and we'd be happy to help you set it up. KD Kelly D. Trademark Paralegal Retail Used the software for: 1-2 years ### "TM Cloud provides a multi-functional docketing management software suite" November 11, 2020 5.0 The modules are very helpful in my work. Pros TM Cloud has automated docketing features, is able to access docketing and data worldwide from 175 jurisdictions, and it has different modules to help organize and manage Disputes, Copyrights, Patents, Domain Names, Assignments, etc. It is a very robust software suite. Cons I like this software very much and it helps me manage a large international docket, so I don't have any any complaints or cons. Review Source KW Kelly W. Founder Law Practice Used the software for: 2+ years ### "Easy to use and reliable" July 27, 2018 5.0 I've been using the system for a few years now. It's great to have a reliable, easy to use docketing system with customizable reports sent to my inbox. Pros It's very user friendly. I don't have time to learn an new docketing system. This is one of the more intuitive systems I've used. Cons If things are entered in the proper order, the docketing becomes more complicated. And it can be difficult to precisely tailor custom reports. Review Source Response from TM Cloud July 31, 2018 Thanks for the review Kelly! CS Craig S. Partner Law Practice Used the software for: 2+ years ### "WCIS" July 31, 2018 5.0 We have been very happy with the product and would recommend it others (and have done so!) Pros 1\. It is user friendly and cost effective. 2. cloud based. 3. Continuous improvement. 4. Listen to customer comments and integrate them into the system Cons The the docketing system is aimed primarily at US users and is not very easy to modify. Review Source Response from TM Cloud August 3, 2018 Thanks for the feedback Craig! We are very glad that you are happy with the product and recommend us to others. VR Verified Reviewer Intellectual Property Paralegal/Legal Enforcement Manager Consumer Goods Used the software for: 2+ years ### "Great docketing software for in house counsel" March 15, 2018 5.0 Pros This docketing software works great for in house intellectual property. The reports are easy to run and its pretty straight forward docketing. Cons What I do not like about the software is if you change an TM image it changes all images linked to that TM so say you file it in a different language and change the MX image it changes all of them etc. Review Source Response from TM Cloud March 27, 2018 Thanks for the review! The best place to manage the image files is from within the Trademark Profile section in the Settings. The support team would be glad to aid in making the process smoother for you. VR Verified Reviewer Owner, Managing Partner Legal Services Used the software for: 6-12 months ### "I paid upfront for a full year subscription (the only option). Did not like it. Could not cancel." March 19, 2018 2.0 Pros The idea is great, and the docket reminder emails are theoretically useful. The industry is in need of IP docketing and management software. Cons Execution is poor, interface is not user friendly, no cancellation option, no trial period to figure out if it actually suits your firm. Needs better integration with USPTO and TTAB. Alt Legal is leaps and bounds better. Review Source Response from TM Cloud March 27, 2018 Thanks for the feedback. We do indeed offer 30 day trial periods for new users and our minimum subscription term listed in our TOS agreements is for 1 year then month to month after. PK Paula K. partner Used the software for: 1-2 years ### "pretty good; lucinda is very nice to deal with." March 15, 2018 4.0 reporting cloud based ease of use Pros relatively easy to use/ ability to printout custom reports/ links to TM Office Cons wish it had more shortcuts - eg batch entry for Journal sometimes we have to bring suggestions/updates/deadline protocols to the company would be nice to have more links to TM Offices Review Source Response from TM Cloud March 27, 2018 Thanks for the review and feedback Paula! Frederic L. Avocat associé Used the software for: Less than 6 months ### "Great dashboard" March 15, 2018 5.0 Organization, efficiency, cost effective. Pros I saved time, so my clients are happy. Easy to upload info from CIPO and USPTO databases. Easy to collaborate within the team. Cons Clients cannot access their info. It could be interesting to have a controlled access for clients. It could also be interesting to have a white label version. Review Source Response from TM Cloud March 27, 2018 Thanks for the review Frederic! TM Cloud does indeed provide custom controlled access for clients, agents and any other custom outside access. The records and different sections are partitioned so you can only share the specific information you desire. The support team is more than happy to explain in more detail how this works and aid in setting this up for you. cK charles K. owner Law Practice Used the software for: 2+ years ### "a modern system" July 30, 2018 4.0 used for last 4 years like the updating and ability to personslize Pros not s knock off frm dos program withclunky interface Cons a lot of screen seems wasted and no wayto enlarge data that i know of Review Source Response from TM Cloud July 31, 2018 Thanks for the review Charles! JL Jackie L. Paralegal Law Practice Used the software for: Less than 6 months ### "Best Software and Customer Service Ever!" January 8, 2019 5.0 The overall experience has been amazing from the very first - from transfer of files into TM Cloud, the customer support is beyond exceptional! If I have a question there is no wait time for a response. I couldn't ask for a better support system! The entire company is truly amazing!! Pros The ease of learning it and performing the various tasks I need. Cons I have yet to find anything that I do not like about this software. Review Source Response from TM Cloud January 11, 2019 Thanks for the review of TM Cloud Jackie! We are very pleased that you are happy with the software and the customer support. BN Bahram N. owner Law Practice Used the software for: 1-2 years ### "Good Service, but not always intuitive" February 4, 2019 4.0 Pros Does the job: I've been tracking over 100 marks and managing their deadlines adequately. Cons The trademark update features are not intuitive and the instructions are not always clear. Some of the instructions were not updated after the interface was changed. Review Source EL Erin L. Administrator Legal Services Used the software for: 1-2 years ### "Great customer service." March 16, 2018 5.0 Pros The reminders generated 3-6 months before filing deadlines in generated reports that gives a good time frame to remind clients and gather the necessary information Cons Would like there to be a feature where all marks could be updated with a single feature instead of having to go into each mark to update it to be reflective of the records of the filing office. Review Source Response from TM Cloud March 27, 2018 Thanks for the kind words Erin! We are always striving to perfect the software and automation is one of our top priorities. Stay tuned! Similar Products Featured