Spectrum Communications & Consulting

Spectrum


4 / 5
3 reviews


Average Ratings

3 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Spectrum

Lead generation system including phone call tracking, CRM, sales automation, reporting, and online reputation management.


Spotlight media placeholder

Spectrum Features

  • Contact Discovery
  • Contact Import/Export
  • Lead Capture
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Visitor Identification

Spectrum Reviews Recently Reviewed!


Easy to use but customer service needs work

Jul 26, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Recently switched to Spectrum VOIP. Very easy to use and has no down time during the switch. Was easy to set up queue and voicemails.

Cons: Customer service with spectrum overall could use some work. Getting someone knowledgeable, friendly, and efficient is luck of the draw. Also every time a technician has come out, while they've fixed one issue they ultimately create another and customer service needs to be called. It's a never ending cycle.

Overall: New voip service which was well worth the switch

Excellent service, save by bundling, ultra fast internet , especially if you have a crowd.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can access all channels off the app, it's great! Convenient, you can download on your phone or tablet. Most of all it's a lot of fun.

Cons: Cost

Overall: All channels at your fingertips and can scroll up and down much faster.

Confusing

Sep 19, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: It is very exact which for accounting is great.

Cons: Hard to quickly edit things and is internet hosted. Everything needs codes and only gives you a couple letters/ numbers for it. I.e. coast codes have to be 6 letters only - then a descriptions follows