# Visual Visitor Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Visual Visitor Software - reviews, pricing plans, popular comparisons to other Lead Management products and more.

Source: https://www.capterra.com/p/163298/Visual-Visitor

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# 

 Visual Visitor Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Visual Visitor

## What is Visual Visitor?

Powerful Sales Intelligence Platform Our Platform Includes: - Buyer Intent Data - Identify Buyers Seeking a Solution Like Yours - The Industry's most comprehensive B2B Contacts database. Having trouble reaching prospects since everyone is working remote? We can help. - We identify visitors to your website by name - We can identify not the company but the person also. - Email tracking for proposals and email marketing All-In-One platform with Unlimited Users.

## What is Visual Visitor used for?

[Lead Management](https://www.capterra.com/lead-management-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)[Account Based Marketing](https://www.capterra.com/account-based-marketing-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$149

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Visual Visitor alternatives

Highest Rated

[4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

[4.5 (4,453)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

[4.4 (18,769)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

[4.3 (6,967)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/163298/Visual-Visitor/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Capture

4.8 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Data Import/Export

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Generation

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage the process of attracting and converting business prospects into leads

Reporting/Analytics

3.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Reporting & Statistics

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Alerts/Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Visual Visitor 84 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track visitors'/audience's responses across web pages and other optimized content

Record the audio of phone conversations for quality assurance purposes

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Provides a channel for team members to share media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Import and export data to and from software applications

Ability to handle large datasets

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Send automated marketing emails based on user actions over a predetermined period

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Store, manage and track all forms in a centralized location

Method of analysis that visualizes the series of events that lead towards a defined goal.

Data results that indicate future customer interest in products

Track interaction history by documenting conversations for contacts

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Real-time alerts or notifications that inform teams about new leads or prospects

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage multiple campaigns in one system

Create new forms and/or use ready-made online form templates

Track all opportunities for potential sales and convert them into recurring revenue

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals.

Arrange tasks based on the level of priority or urgency

Tools designed to streamline the process of lead generation and management for sales teams

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Share contacts with other applications like Gmail and CRM

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Identify a list of target accounts that marketers want to turn into customers

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Graphical representation of data or processes

Web form that allows users to enter data that is sent and processed for different reasons

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

Create, design and manage workflows for repetitive tasks

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Features

4.5 (20)

4.5

Based on 20 reviews

## Pricing

Value for money

4.6 (19)

Free Trial

Free Version

Basic

$149.00

Flat Rate,Per Month

Value for money

4.6 (19)

4.6

Based on 19 reviews

## Integrations

[

Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (18)

4.5

Based on 18 reviews

## User reviews

Overall rating

4.7

Based on 20 reviews

Filter by rating

5(16)

4(3)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

SC

Sydney C.

Digital Marketing Specialist

Information Technology and Services

### "Incredible, Easy to Use Platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2025

I have nothing but positive things to say about this platform. It's extremely beneficial for a team looking to contact potential leads and the ease of use makes it a game changer.

Pros

I like how easy they make it to find leads. I can go to their website or just click the button in my toolbar to find anyone I may need to.

Cons

N/a I don't have anything I dislike about this platform. Maybe the pricing, but I feel like it's worth it for the value it provides.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2025

Thank you, Sydney! We're so glad to hear that you've found Visual Visitor to be easy to use and a valuable tool for finding leads. Your feedback means a lot to us, and we’re especially happy to know it’s made a real difference for your team. We appreciate your thoughts on pricing as well and are always working to ensure the value we provide exceeds expectations. Thanks again for the great review!

LD

Laura D.

Client Success Specialist

Marketing and Advertising

### "Need Leads? Use Visual Visitor!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 4, 2025

We use Visual Visitor (under a different name) to help our clients track users who are already visiting their websites, allowing them to retarget marketing messages that will resonate with their audiences.

Pros

Visual Visitor is a website traffic lead tool that allows you to capture data points from your website users to be able to retarget them in the future with different marketing strategies and messages.

Cons

Visual Visitor does capture certain data points from your website traffic. However, the data points are not always accurate or they are sometimes incomplete due to available user data records.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

john s.

president

Marketing and Advertising

### "Visual Visitor, It Starts w/ Their Support team A+"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2025

We can speak from both an Agency perspective and a Client perspective. In both cases this company has been nothing short of phenomenal.

Pros

There are two main points to discuss, the Tool & the Team. The tool and it's user interface offers all you could ask for. Regardless of your knowledge it's easy to dive into and begin utilizing the lead gen opportunities. The TEAM - what a great job this company has done of building a very accessible group. From sales to support they've always replied quick to any questions or concern. From onboarding new clients to assisting with any type of question or concern. Simply stated, their support structure is first class.

Cons

when looking through leads, the calendar is a little hard to manipulate. but that's a very minor issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2025

Thank you for the incredible review and for sharing both your agency and client perspectives, John. We're thrilled to hear that the Visual Visitor platform has been easy to use and full of lead generation opportunities, and even more so that our team has made a strong impression with quick, reliable support from sales through onboarding and beyond. We appreciate the feedback on the calendar view and are always working to improve the user experience. Your kind words mean a lot to us, and we're grateful for your continued partnership!

GR

Galan R.

Chief Optimism Officer

Marketing and Advertising

### "Superb Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2025

We have had a stellar experience with the platform. Our expectations have been exceeded, mainly because of their very timely support. Specifically, \[sensitive content hidden\] is a support rock-star! You know, whenever we've hit a snag or had a burning question, \[sensitive content hidden\] has been our absolute go-to! She's not just helpful; she's a true problem-solver. Honestly, I can't recommend her highly enough – she's been invaluable!

Pros

The dashboard is easy to view, easy to use. The customer support is superb and timely.

Cons

There is nothing negative to say. Our expecations have been exceeded with this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2025

Thank you so much, Galan! We're thrilled to hear that you've had such a stellar experience with Visual Visitor and that the platform has exceeded your expectations. It’s incredibly rewarding to know the dashboard has been easy to use and that our customer support, especially Martha’s, has made such a positive impact. We truly appreciate your kind words and your continued support!

GF

Gillian F.

Engagament Manager

Marketing and Advertising

### "Perfect for Agencies Supporting Client Sales Efforts"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2025

Visual Visitor has been a fantastic tool for our agency. It helps us deliver greater value to our clients by allowing them to track and follow up on website visitors more effectively. It’s an essential tool for improving lead generation and conversion for our clients. Highly recommend it for any agency looking to enhance its clients' sales opportunities!

Pros

It provides valuable insights into website visitors, enabling our clients to identify and follow up on potential leads. It’s user-friendly, and the support team is always responsive and helpful, ensuring smooth implementation and ongoing use.

Cons

The only downside is that occasionally, there are minor inconsistencies in demographic data, such as age or salary details. However, the names and emails—which are the most crucial for follow-up—are always spot on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2025

Thank you, Gillian! We’re thrilled to hear that Visual Visitor has been a valuable tool for your agency and your clients. It’s great to know that the insights, user-friendly interface, and responsive support team are making a difference in lead generation and conversion. We appreciate your recommendation and look forward to continuing to support your success!

JR

Joel R.

Account Manager

Marketing and Advertising

### "Absolutely Amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2025

Overall, Visual Visitor is a valuable, effective, and reasonably-priced solution for any organization wanting to grow!

Pros

Visual Visitor is absolutely amazing. \[sensitive content hidden\] and the team have been super helpful as we have set up multiple accounts. I am amazed at how easy it is to use and, most importantly, the accuracy and quality of the matches it provides for us. The reports are always at our fingertips, and we are really excited to begin using the AI Sales Rep tool.

Cons

I don't really have any negative feedback other than some of the reporting features could be more robust.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2025

Thank you, Joel! We’re so glad to hear that Visual Visitor has been a valuable and effective tool for you. It’s great to know that the accuracy, ease of use, and quality of insights are making a difference. We appreciate your kind words about our team and are excited for you to start using the AI Sales Rep tool. We look forward to continuing to support your growth!

Dave O.

Digital Campaign Specialist

Marketing and Advertising

### "An amazing lead generation tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2025

I use this to gather detailed visitor info to help build new leads, and it's a great experience.

Pros

Provides clear insights into website traffic. Identifies exactly who is interacting with the site. Uncovers fresh, actionable leads. Highly effective for pinpointing leads and delivering results. Supports business growth by providing valuable data.

Cons

There have not been any downsides, this works as advertised.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2025

Thank you, Dave. We’re thrilled to hear that Visual Visitor has been an effective lead generation tool for you. Providing clear insights and actionable data to support business growth is what we strive for, and we’re glad it’s making a difference for you. We appreciate your support!

MS

Michael S.

Developer

Internet

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2024

Very successful installation and the program is working very well.

Pros

Easy to use and easy to set up and customize.

Cons

No real problems, very well designed product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2025

Thank you, Michael. We’re happy to hear that you find Visual Visitor easy to use and customize. Making the platform user-friendly while providing powerful insights is our goal, and we appreciate your feedback. Glad to have you on board!

PR

Peter Reitano R.

Founder

Consumer Goods

### "Shady Business"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 4, 2024

Very poor. Would not recommend in any situation, for any company.

Pros

They captured some emails / contact data for us.

Cons

Very shady behaviour. Very hard to cancel your account. When you do they keep billing regardless. Lack of support. Over promised, under delivered. There are better alternatives on the market that are more effective and transparent.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

Eric M.

Sr Sales Manager

Information Technology and Services

### "Great product - Even better support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 7, 2021

The visual Visitor support team was immediately responsive during my evaluation. But more impressive is that they provide even better continuing user support. When I ask a question or need help with system setup they are right there, right away. Visual Visitor is the perfect combination of a great product with even better support.

Pros

Their Visitor identification is as good as any other system I have used. But what differentiated Visual Visitor from their competitors is that they can provide email open receipts. I evaluated about 10 anonymous website visitor solutions and no one else had that feature. They are also coming out with their own email marketing module, making them the best value provider.

Cons

I have not experienced anything I would consider a con in my first 6 months

Reasons for choosing Visual Visitor

They were the only ones that had email open receipts - and an email marketing module on their product roadmap.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163298/Visual-Visitor/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)