--- title: "StoriiCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StoriiCare Software - reviews, pricing plans, popular comparisons to other Patient Case Management products and more." source_url: "https://www.capterra.com/p/163319/StoriiCare/" page_type: "product" language: "en" --- # StoriiCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) StoriiCare ## What is StoriiCare? StoriiCare is an EHR and care management platform for adult day care centers, assisted living/residential providers and home health care agencies. Trusted by 300+ care providers across 11 countries, it combines clinical documentation, billing, and family engagement in one easy-to-use system. Care staff document care digitally, replacing paper and reducing admin time. Administrators get real-time oversight, while families stay connected through activity updates and shared care profiles. Clinically, StoriiCare covers the full care lifecycle: assessments, care plans, medication administration, ADLs, progress notes, and incident reporting. For billing, it supports private pay and Medicaid - invoicing, payments, attendance tracking, authorization limits, and claims documentation, all in one platform. StoriiCare includes Skye, a built-in AI agent that helps staff draft progress notes, identify patterns in care data, and navigate documentation workflows - no technical expertise required. ## What is StoriiCare used for? [Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Long Term Care](https://www.capterra.com/long-term-care-software/) Overall rating Based on 50 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## StoriiCare alternatives Highest Rated [4.7 (969)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.9 (1,382)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.7 (651)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/163319/StoriiCare/alternatives/) ## FAQs about StoriiCare Overview ### Which roles and teams benefit most from StoriiCare? StoriiCare is most used by executive leaders, operations managers, program directors, and care coordination teams in adult day health and community care settings. They rely on it to streamline documentation, manage activities and schedules, track participant outcomes, improve staff communication, and maintain oversight of service delivery and program performance. Answer based on 50 reviews Overview ### What company size and industries is StoriiCare built for? StoriiCare is built primarily for small care providers, with 88% of reviewers from small businesses and 38% from Hospital & Health Care. It serves adult day care, assisted living, nursing facilities, home health, hospice, and related care settings, with additional use in Health, Wellness and Fitness at 20% and Individual & Family Services at 8%. Answer based on 50 reviews Features and Usability ### What are the key features of StoriiCare? StoriiCare includes core care management features like care plan management, progress notes, attendance tracking, and calendar-based activity planning. Reviewers also highlight differentiators such as the family portal, customizable forms and templates, task management for staff accountability, and reporting/analytics for outcomes, billing, and documentation oversight. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does StoriiCare integrate with? StoriiCare integrates with over 10 third-party tools and platforms, including billing and identity systems such as QuickBooks Online, QuickBooks Enterprise, Stripe, and Stripe Billing, plus Microsoft 365, Microsoft Entra ID, and Microsoft Entra Verified ID. It also connects with HHAeXchange, MatrixCare, RotaCloud, and RouteGenie. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does StoriiCare offer? StoriiCare provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and reviewing key steps as needed. Answer based on 5 reviews Getting Started and Support ### What customer support options does StoriiCare offer, and how do users rate the experience? StoriiCare offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, friendly, and effective during onboarding, training, setup, and troubleshooting, with issues often resolved quickly. Some mention an initial learning curve, but say the team helps them adapt. Answer based on 11 reviews Features and Usability ### What features does StoriiCare offer for care management? StoriiCare brings care planning, daily notes, incident tracking, tasks, family communication, billing, and forms into one system. Senior living teams and small to mid-sized care organizations value the broad feature set and regular updates, though some users want deeper customization, stronger exports, and features tailored to their specific service model. Answer based on 14 reviews Features and Usability ### How easy is StoriiCare to use for staff? StoriiCare feels easy to learn for many care teams, especially after setup and training are complete. CNAs, nurses, and administrative staff often find the interface clear for documentation and daily work, though some users mention extra clicks, less intuitive form building, analytics complexity, and setup effort for more advanced workflows. Answer based on 14 reviews ## Features AI summary Based on 476 Patient Case Management reviews Capterra data shows that buyers of patient case management software rank the following features as their top priorities: - **Document Management** (**60%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**78%**) - **Patient Records Management** (**59%**) StoriiCare supports all three of the features reviewers rate most important: **Document Management**, **HIPAA Compliant**, and **Patient Records Management**. Together, these capabilities help providers keep files organized, protect sensitive health information, and maintain accurate patient histories, allowing teams to manage care more efficiently and support better day-to-day case coordination. Document Management 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location HIPAA Compliant 4.8 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.7 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Charting 4.4 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Attendance Tracking 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups StoriiCare 140 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Caregiver Management: Manage caregiver's training, scheduling, supervision, performance evaluation, etc. - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinical Assessment Tool: Tools to aid in the collection of information to determine a person's problems and symptoms. - Clinical Care: Any form of examination or diagnosis performed for the purpose of medical treatment. - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - EHR/EMR Integration: Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - EMR/EHR: Create and securely store digital patient records - Event/Activities Planning: Plan events and/or activities - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Healthcare: Software designed for the healthcare industry - For Home Care Providers: Specifically for in-home care services - For Long Term Care: Specifically for long term care providers - For Nursing Homes: Specifically for nursing homes - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geriatric Care: Providing medical care for elderly patients - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Incident Management: Manage and track all disruptions and incidents - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Meal/Nutrition Management: Meal and snack planning, scheduling and distribution - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multi-Location: Manage and support multiple locations - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Database: A repository of patient data, including their past and current health issues, treatment history, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Care System: System of devices or tools that help perform, test and capture patients' diagnostics in real-time - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visit Verification: Process that confirms a caregiver's visit and services provided - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (50) 4.5 Based on 50 reviews ## Pricing Value for money 4.6 (46) [View pricing plan details](https://www.capterra.com/p/163319/StoriiCare/pricing/) Activity Pro Custom Quote Available It includes: - Family Account - Curated Content - Unlimited Storage - Messaging - Client Database - Activity Tracker - Reporting & Analytics - Contact List Management Care Pro Custom Quote Available It includes: - Invoicing - Payment Processing - Claims Management - Progress Notes - Task Management - Form Builder - Workflows - Noticeboard Enterprise Custom Quote Available It includes: - Single Sign-On (SSO) - LDAP - Attendance - Transportation Management - Assessments - Forms - Accidents - Incidents Value for money 4.6 (46) 4.6 Based on 46 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ RotaCloud](https://www.capterra.com/p/137099/RotaCloud/)[ MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ HHAeXchange](https://www.capterra.com/p/140366/eXchange-Suite/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (49) 4.8 Based on 49 reviews ## User reviews Overall rating 4.8 Based on 50 reviews Filter by rating 5(40) 4(8) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AF Alexis F. CQI Manager Health, Wellness and Fitness ### "Feature-Rich and Customizable, with a Family App and Shared Calendar" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 24, 2026 We are in the last phase of implementation right now and have received great support from our specialist. The process has been very clear and smooth. Pros Our facility loves the wide variety of feautures StoriiCare has to offer, including family app and shared calendar. We are able to customize many fields/features. Cons Some feautures include multiple steps, like adding contacts and linking them to the payer. There is no automated way to assign client's a unique ID (MRN, PMR, etc.) at this time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ET Eloise T. Nursing Hospital & Health Care ### "Supportive " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 18, 2026 Amazing! Overall, our experience with StoriiCare has been great. The system is user-friendly, reliable, and has helped us streamline documentation, care planning, communication, and medication management across our service. Pros Supportive team! The StoriiCare team has been responsive and supportive throughout implementation, providing guidance and training when needed. We particularly appreciate their willingness to listen to feedback and continue developing the platform to meet the needs of providers. Cons Nothing negative about storiicare to share on this review. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NA Nick A. Executive Director Health, Wellness and Fitness ### "Great and Growing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2026 The team was responsive, helpful and did a good job troubleshooting with our team. We're excited to fully implement and continue refining the system to best suit our needs. Pros We appreciated the onboarding plan and it seems like the product will be a good fit for ElderCircle. We still have a lot of implementations to do before we know for sure. Cons As with implementing any new program, there is a high degree of learning how the platform works. Yes, it is intuitive and customizable - but for an agency coming into a system like this for the first time there is work to be done. Switched from [Residex](https://www.capterra.com/p/77171/ResiDex/) [WellSky Personal Care](https://www.capterra.com/p/126968/Non-Medical-Private-Pay-System/) We needed an all-in one product to cut down on staff time and produce more comprehensive reports. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Bryanna M. Co-Owner Facilities Services ### "Inclusion Community Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 19, 2026 So far all of their staff has been more than helpful and super friendly. Easy to work with! They are always listening and making suggestions to ensure the company is building a well rounded system. Pros Great customer support, love that they are always taking the time to make sure I understand how to use the system. Cons They are really quick replying to email, but i would like a talk to someone now number for quick issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YM Yvette M. Executive Director Hospital & Health Care ### "Loving Storiicare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2026 Our overall experience with StoriiCare has been excellent. The system has improved efficiency in our program and simplified many administrative tasks, especially billing and invoicing. The interface is intuitive, easy for staff to learn, and much more streamlined than other systems we have used in the past. The training and customer support have been outstanding, and we feel confident continuing to grow with the platform. Pros toriiCare has been the easiest system I have ever used. It makes billing, invoicing, attendance tracking, and participant management simple and organized. The platform is very user-friendly and has helped streamline our daily operations significantly. I also want to recognize \[sensitive content hidden\] , our trainer, who has been incredibly patient, knowledgeable, and supportive throughout the implementation process. Cons Like any new system, there is a learning curve when transitioning from another platform, but overall the experience has been very positive. Occasionally there are small workflow adjustments needed to fit the unique needs of Adult Day Health programs, but the support team has been responsive and helpful. Switched from [Carecenta](https://www.capterra.com/p/140368/Carecenta/) Unhappy with the services offered by Carecenta/daycenta. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Shim S. Compliance Manager Mental Health Care ### "StoriiCare Platform Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2026 Overall, my experience with StoriiCare has been positive in terms of its core functionalities. The platform supports effective attendance tracking and provides a useful calendar feature for monitoring staff activities, which helps with organisation and oversight. The digitalisation of forms has also improved efficiency, reduced paperwork, and supported better record-keeping. Pros he system provides an effective staff register for tracking attendance, which supports accurate monitoring and accountability. It also includes a useful calendar feature that enables ongoing tracking of staff activities, improving visibility and coordination across the team. Additionally, the digitalisation of forms has streamlined processes, reducing paperwork and enhancing efficiency in record-keeping and compliance. Overall, these features contribute positively to operational management and service delivery. Cons While the system provides useful features such as attendance tracking, activity monitoring through the calendar, and digitalised forms, there are some operational challenges. In particular, the lack of a structured and consistent handover process makes it difficult to verify whether key tasks, such as welfare checks, have been completed by staff. This can impact accountability and continuity of care. Strengthening handover procedures and ensuring clear recording of completed tasks would help improve oversight and service delivery. Switched from [Log my Care](https://www.capterra.com/p/199285/Log-my-Care/) The price and lack of digitalisation & Options for better activity tracking Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JK Jacqueline K. Executive Director Hospital & Health Care ### "Would recommend 100%" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 My experience with storiicare has been great overall. They have a great staff to help if anything comes up. Pros I enjoy that it is extremely user friendly and its so easy to use and train on. I also appreciate that it stores patient info so well. Cons I would have liked if you could customize it better to fit the needs of your business. I also think the billing platform needs an update but I hear that is coming soon. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EC Emily C. COO Hospital & Health Care ### "Structured, Transparent, and Care-Focused" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2026 Overall, our experience with StoriiCare has been positive. Customer support has been responsive and helpful, especially during onboarding and template setup. The system provides good value for money by improving organization, compliance tracking, and caregiver oversight while also strengthening communication with families through the portal. While there is an initial learning curve and some usability refinements that could make charting faster, it has become a reliable day-to-day platform for care documentation, scheduling visibility, and team coordination. Pros StoriiCare keeps our care documentation, care plans, daily notes, ADL tracking, and incident reporting all in one organized system, which greatly improves communication between caregivers and leadership. The care plan templates save time and create consistency across residents, and the family portal is a feature we really value because it provides transparency without adding extra administrative work. The platform is generally intuitive once set up, making it easier for CNAs and nurses to adopt. It also supports caregiver management well by allowing us to assign tasks, monitor completion, and maintain accountability. For the price, it delivers strong value as a centralized hub for compliance and record-keeping, especially for small to mid-sized care organizations. Cons We would like more native checkbox or quick-select inputs in note sections to reduce typing during real-time charting. Because these aren’t always available, we sometimes create tables and have staff manually type responses, which is less efficient. Some workflows require multiple clicks to reach, and deeper customization for reports and formatting would be helpful. We haven’t experienced major bugs, but occasional navigation and formatting limitations can slow staff down slightly. Scheduling and billing features work for basic needs, but organizations with more complex staffing or finance structures may still prefer pairing StoriiCare with a dedicated scheduling or accounting tool. Alternatives considered [ECP](https://www.capterra.com/p/90493/ECP/) Reasons for choosing StoriiCare We chose StoriiCare because it offered more built-in features that matched our operational needs without requiring additional add-ons. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Jess D. HR and Compliance Health, Wellness and Fitness ### "Essential tool for every day care. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2026 Responsive, review calls help to keep unlocking features of the platform as we get used to using it. Great that Storii take feedback and then share with tech team to see if changes can be made realistic. Pros A fantastic tool that makes planning daily activities for clients easy. All client information in one place but info can also be shared with parent / carers about a clients day. Accessible and vital tool for staff. Cons Master login needed to be used when laptops update, means that staff have to request this and it can be time consuming Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KZ Kasandra Z. Adult Day Health Program Director Medical Practice ### "Overall Ease of Use and Stellar Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 Pros StoriiCare's ease of use and amazing customer support team have made the transition from paper to electronic record keeping seamless. Cons Our biggest "dislike" at the moment is not being able to change the calendar background, but that option is already pending according to their feature request. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/163319/StoriiCare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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