# Page 2 | StoriiCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is StoriiCare the right Electronic Medical Records solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163319/StoriiCare/reviews --- StoriiCare 4.8 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 24th, 2026 # Page 2 - Reviews of StoriiCare ## Showing most helpful reviews Showing 26-43 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LG Lewis G. Operations Manager Civic & Social Organization Used the software for: 1-2 years ### "Fortune Works review of StoriiCare " May 9, 2023 5.0 Pros Support from team at Storii has been fantastic as well as willingness to action feedback from users. Ease of use for front end users.StoriiFamily app is fantastic enables team to communicate with families and colleagues at the same time this feature will save us so much time. Easy to use access permission levels and customisation of permission levels. Cons Improvements to scheduling would be good at the moment doesn't allow for the complexity we currently need. Review Source Response from StoriiCare May 10, 2023 Thanks, Lewis! We will reach out for feedback on what you'd like to see in our Scheduling feature. AW Alan W. CEO and Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Softward" May 26, 2022 5.0 Overall I am happy with StoriiCare and its functionality. Pros The software is designed for navigating by selection options rather than looking through many different menus. Cons The system does not currently have any billing features. All the billing is done manually. Reason for choosing StoriiCare I liked the overall ease of use and the mobile features. Review Source Response from StoriiCare June 3, 2022 Thank you Alan! TJ Tracy J. Member Program Director Hospital & Health Care Used the software for: 6-12 months ### "Storii Care" May 3, 2023 5.0 It has been great working with Storii Care Pros The calendar option, being able to have a library of all my activites is helpful. Cons Storii Care freezes a lot. Also when you are typing in a note into messages when you hit send it deletes your entire message. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/) We needed the calendar option for scheduling. Review Source Response from StoriiCare May 10, 2023 Hi Tracy! Thank you so much for the kind review. Very sorry to hear about the issue you're experiencing with messages. Someone from our team will look into this and reach out to you. MS Mark S. Data Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Love StoriiCare - Would Recommend for Any Small Non-Profit" May 3, 2023 5.0 We have been able to organize so much using StoriiCare, and it's been great. Pros StoriiCare has been wonderful for us. Creating new clients, keeping track of those clients, and reporting has been great. The team has been wonderfully responsive to emails and is quick to set up meetings over Zoom. Cons It's still a fairly young program and thus is missing some features, but the team does a great job at adding things when requested. Review Source Response from StoriiCare May 10, 2023 Thanks for the review, Mark! KC Kathryn C. Program Manager Mental Health Care Used the software for: Less than 6 months ### "Extremely user-friendly, person-centered approach to data management" February 2, 2021 5.0 StoriiCare's product is top of the line, absolutely unmatched in other database software particularly for Adult Day Programs such as my organization. What I have been the most impressed with, however, is the customer service. Every person on my team was able to have private training sessions with a StoriiCare team member, allowing them to learn the software at their own pace and ask any relevant questions. I would give StoriiCare a 10/10 and am confident this software will become a staple in all high efficiency senior programs. Pros Everyone in my organization has enjoyed this software, even those who take a bit more time in adopting new technologies. I think the interface is perfect, very simple and no fuss. I like the importance of photos, for staff and service users, in this software as a visual cue is extremely helpful in note taking and task assignments. Cons I found everything in this software easy to use. Alternatives considered [VerticalChange](https://www.capterra.com/p/192918/VerticalChange/) Reason for choosing StoriiCare I chose StoriiCare because \[SENSITIVE CONTENT HIDDEN\] made it easy to sell! Over a one year span, he hosted about three in depth demos for various stakeholders, was quick to reply with any info we needed for grants and kept in touch while we worked on acquiring funds for the software. His level of contact and attention, which was extremely mindful and not at all pushy, is a primary reason I chose StoriiCare. Review Source BR Ben R. Co-ordinator Hospital & Health Care Used the software for: 1-2 years ### "Health and Social Care Perspective" June 3, 2020 3.0 Pros The Care Planning and Outcomes modules are good, as well as the Look and Feel of the site as a whole. We have had good feedback about the mobile app and the help chat too. The ability to request features and see the roadmap as it progresses is useful and gives a platform to shape the product. StoriiCare has given us a good solution to digital care planning and is mostly easy to use and intuitive. Cons Some features which we believed were already functioning from the initial sales pitch and demo are not yet implemented such as custom forms, custom tasks, custom assessments. The format of care plan (and other) exports is not very well implemented as there is no page break logic included. Many features added seem to be aimed towards a different user base than our own sector - with many additions being focused on US centric day care centres. Review Source BD Barbra D. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Hearts & Minds " February 16, 2019 5.0 We have not experienced any difficulty at this time. The suggestions (feature requests) we submit to StoriiCare are always received and responded to in a timely manner with a full explanation. If these requests are something which require further research then StoriiCare will inform you of this or the timeline of when the request will be implemented. In addition, any issues (bug requests) you may report to StoriiCare which require attention are always resolved in a timely manner. Pros User-friendly, multiple features, innovative. StoriiCare continues to improve its product by upgrading functions to provide users with greater functionality and ease of use. StoriiCare is about listening to its users . Suggestions provided by users of StoriiCare provide StoriiCare with the necessary feedback to assist them with continually improving their product. Cons I have no cons at this time regarding this product. Review Source VS Vivian S. Center Director Mental Health Care Used the software for: 6-12 months ### "StoriiCare: McCoy Adult Day Care" January 27, 2021 4.0 Overall, StoriiCare has been a great asset to our organization. It has improved our overall functioning and we will continue to use the service. Pros StoriiCare is very easy to use and easy to train staff members to use the software. We love the fact that StoriiCare has given our organization the new age technology to transition into eliminating unnecessary paper and a more efficient way of tracking daily progress of clients. Cons The software, during the time we were using it, had glitches and would freeze. Often, we would have to close the entire app to for it to begin functioning again. This was difficult for older employees to get the hang of. Review Source Response from StoriiCare April 23, 2025 Thank you for this review Vivian! Rest assured that any issues causing freezing were isolated to a specific form type and this issue was fully solved in 2023. JM Jenni M. Activities Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Wonderful Addition to our Care Home " February 18, 2019 5.0 We started using StoriiCare approx 2 years ago and we haven't looked back since. We now have every resident in our home (85) on StoriiCare and most family members linked. Relatives from all over the world can now see what their loved ones have been doing in our Care Home. This has improved relationships with families, and improved staff morale and dedication as their "special moments" with our residents can be recorded and noticed by both family and management. Pros I love the way StoriiCare looks and feels like a social media platform. This makes it easy to understand and use for staff and family members. Cons The only thing I would like to see but don't as yet is that activities can have photographs linked as well as in separate photo albums. Review Source RG Roshini G. Account manager Information Technology and Services Used the software for: Less than 6 months ### "Review " June 2, 2023 5.0 Overall experience is very good and very practical Pros Great plateform for HIPAA Compliant record management with active dashboard Cons When you take the access over the phone it becomes slower sometimes Review Source RG Rohan G. Senior Technical Recruiter Information Technology and Services Used the software for: Less than 6 months ### "Best tool for record management " June 2, 2023 5.0 After using this application i found is very helpful Pros This application is very good for record management with easy user interface and easy to use. Cons As per my use i did not find any cons till now Review Source PC Prajval C. Growth Manager Internet Used the software for: 6-12 months ### "Easy Tracking and reporting system" July 26, 2023 4.0 Pros The calendar option having all my activities makes thing convenient. The app works well in mobile phone too Cons The only problem i faced till now is that it freezes sometimes during the admission process Review Source Response from StoriiCare April 23, 2025 Thank you for the review Prajval! Rest assured that any issues causing freezing were isolated to a specific form type and this issue was solved in 2023.  JL Jannelle L. Communicator Consumer Goods Used the software for: I used a free trial ### "Try to make everything at ease at StoriiCa" June 4, 2023 5.0 Very good Pros You learn about family stories you didn't know you have thanks to Storii. You can create an interactive life story using this concept.The website allows you to quickly and easily create multimedia life biographies for yourself or your loved ones utilizing images, music, videos, audio recordings, and text, making them more than just a life storybook. Cons When working from two buildings, it can be challenging to use some analytical tools, and there are too many passwords. Review Source JR Joanna R. Support Worker Hospital & Health Care Used the software for: Less than 6 months ### "Saves us time and paperwork!" March 19, 2019 5.0 We're saving time on recording details of care provided, and improving communication by making information easier for the staff team to find and read. With a rising need for us to evidence what outcomes we're working towards with people we support, StoriiCare makes that much more overt and clear for us to show and share with senior management and external professionals/funding bodies. Pros The platform is genuinely easy to use and colleagues who usually struggle with tech have said "Oh StoriiCare is fine though, it's easy!" which speaks volumes and has helped for an easier change process. There are customisable options to make the platform fit for our service, such as in the Care Planning tools, so we can use terminology that we prefer. I like being able to view important info quickly when needed, rather than scrabbling through folders. Cons There are some features we would like to have that our service wants, but the StoriiCare team have built in a feature request system so customers can share their ideas and requests easily. Review Source eH elaine H. Clinical Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Soriicare" March 3, 2020 5.0 Positive Pros Highlights the wonderful wactivoties that take place and allows you to monitor declined activities Cons Some of the analylitics can be difficult to use and when you work from two homes there is too many paswords. One platform would be easier for multisite access Reason for choosing StoriiCare Demonstration Review Source EMP Erlynn Mae P. Executive Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Super Efficient!" June 27, 2022 5.0 Exceptional and super helpful! Pros The software is super user-friendly and pretty straightforward. I love every function as they are all helpful. Cons None. I love everything about it. Storri Care is super easy to use. Review Source Response from StoriiCare May 10, 2023 You are too kind, Lynn! Thanks for leaving us a review. JA Jaymie-Lynn A. Activity Resource Specialist Individual & Family Services Used the software for: Less than 6 months ### "Oraganize with ease" February 2, 2021 5.0 Pros The ease of using this software is a major plus in my book. Being able to manage multiple schedules with one software helps to keep me organized. Cons One feature I'd wish this software would include would be the ability to customize the cover photos of the activity. Review Source JC Jesalynn C. Administrative Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Great Software" March 15, 2019 5.0 Overall, it's been great Pros Ease of use and the ability to personalize each aspect Cons A few glitches here and there, but support is always quick to help fix it Review Source Talk to a Capterra advisor for free and get results within 15 minutes.