--- title: "Spam Filtering and Malware Protection Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spam Filtering and Malware Protection Software - reviews, pricing plans, popular comparisons to other Anti-spam products and more." source_url: "https://www.capterra.com/p/163321/Hornetsecurity/" page_type: "product" language: "en" --- # Spam Filtering and Malware Protection Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Spam Filtering and Malware Protection ## What is Spam Filtering and Malware Protection? In addition to the danger of infection with malware, important workflows can be interrupted by the annoying flood of unwanted emails known as spam. The comprehensive features and thorough filtering mechanisms of Spam and Malware Protection keep your mailbox free of annoying and harmful spam. With a guaranteed 99.9% spam detection rate and 99.99% virus detection, Spam and Malware Protection offers the highest detection rates on the market. ## What is Spam Filtering and Malware Protection used for? [Anti-spam](https://www.capterra.com/anti-spam-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spam Filtering and Malware Protection?[Manage this product listing](https://www.g2.com/products/hornetsecurity-spam-and-malware-protection/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spam Filtering and Malware Protection 4.6 (19) VS. [4.9 (50)](https://www.capterra.com/p/206740/Libraesva-Email-Security/reviews/) Starting Price $1 per user, per month Starting Price $5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (18) Ease Of Use 4.8 (562) Value For Money 4.5 (15) Value For Money 4.9 (518) Customer Service 4.4 (14) Customer Service 4.9 (516) ## Spam Filtering and Malware Protection alternatives [5.0 (1)](https://www.capterra.com/p/250406/Heimdal-Email-Security/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) [4.6 (563)](https://www.capterra.com/p/168436/SpamTitan/reviews/) Starting price $1.26 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168436/SpamTitan/) Highest Rated [Trustifi](https://www.capterra.com/p/218859/Trustifi/) [5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218859/Trustifi/) [Microsoft Defender for Office 365](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) [4.6 (241)](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219685/Microsoft-Defender-for-Office-365/) ## FAQs about Spam Filtering and Malware Protection Overview ### Which roles and teams benefit most from Spam Filtering and Malware Protection? Spam Filtering and Malware Protection benefits IT administrators, technical managers, and support engineers who secure inboxes, block malicious attachments, and reduce user risk. Operations, finance, sales, and customer service teams rely on it to keep communications flowing safely, while executives use it to protect business continuity and limit security disruptions. Answer based on 19 reviews Overview ### What company size and specific industries is Spam Filtering and Malware Protection built for? Spam Filtering and Malware Protection is designed for SMBs, mid-size businesses, and large enterprises that need email security against spam and malware. The vendor description does not name specific industries, so the product appears to serve organizations across sectors rather than a single industry. Features and Usability ### What are the key features of Spam Filtering and Malware Protection? Spam Filtering and Malware Protection offers anti spam, spam detection, spam blocker, and spam quarantine for email filtering, plus anti virus protection and vulnerability scanning for malware threats. Core administrative features include allow/block list controls, policy management, access controls/permissions, audit trail, archiving & retention, reporting/analytics, and threat response. Getting Started and Support ### What training and onboarding options does Spam Filtering and Malware Protection offer? Spam Filtering and Malware Protection provides in-person training and documentation. In-person training supports guided setup and direct instruction, while documentation gives teams written material for self-paced reference and review of features, settings, and configuration steps. Getting Started and Support ### What customer support options does Spam Filtering and Malware Protection offer? Spam Filtering and Malware Protection provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. These channels give users several ways to find answers or contact support. No reviewer feedback about support quality is available, so response times and helpfulness cannot be assessed. ## Features AI summary Based on 491 Anti-spam reviews Capterra data shows that buyers of anti-spam software rank the following features as their top priorities: - **Spam Blocker** (**58%** of reviewers rated this feature as critical) - **Spam Detection** (**54%**) - **Allow/Block List** (**41%**) Spam Filtering and Malware Protection supports all three of the features reviewers value most: **Spam Blocker**, **Spam Detection**, and **Allow/Block List**. Together, these capabilities help businesses reduce unwanted email, catch suspicious messages more accurately, and control which senders are approved or denied, allowing teams to protect inboxes and spend less time dealing with email threats. Spam Blocker 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Spam Detection 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Detect spam, BOT, or invalid email addresses Allow/Block List 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Lists of domains/addresses that are allowed / rejected Spam Quarantine 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion Archiving & Retention 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Email Routing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Route emails to multiple servers Spam Filtering and Malware Protection 20 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Allow/Block List: Lists of domains/addresses that are allowed / rejected - Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox - Anti Virus: Prevents, detects and removes malware - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Routing: Route emails to multiple servers - Email Tracking: Track delivered, received, and opened emails - Filtering: Find & retrieve relevant data or documents - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Policy Management: Create, manage, and track policies and procedures within an organization - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Spam Analysis: Analysis and detection of spam-related traffic - Spam Blocker: Filters used to determine different types of malware threats - Spam Detection: Detect spam, BOT, or invalid email addresses - Spam Quarantine: Feature in email systems that identifies suspicious or unsolicited emails and holds them in a separate folder for review or deletion - Vulnerability Scanning: Discover patch statuses and vulnerabilities --- Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 4.5 (15) Free Trial Basic $1.00 Value for money 4.5 (15) 4.5 Based on 15 reviews ## Support, customer service and training options Customer Service 4.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (14) 4.4 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 19 reviews Filter by rating 5(13) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MC Melissa C. Finance manager Financial Services ### "Great spam and malware filter!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 19, 2022 Pros This software is very basic and easy to use. It helped me protect from spam and malware threats! Cons There is nothing I don’t like about this product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User fulfilment director Marketing and Advertising ### "Hornet seems to work well without getting in the way." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 13, 2021 Reduces time spent dealing with spam emails and protects from email born malware. Pros Hornet security seems to do its job well. We havent encountered any security problems while using the software. It runs seamlessly in the background without intruding or creating too many false positives. Cons There isn't much to not like about hornet. I cant think of anything that stands out as inconvenient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Associate Chemist Biotechnology ### "Good product that blocks spam" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 17, 2021 The program protects from spam and allows for safe online activity. Pros It identifies files that are spam and prevents it from infecting the computer. Cons Occasionally, the software misidentifies files as spam when they are very important. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Suhailah S. Administrative Assistant Retail ### "Combatting spam email intrusion" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 7, 2021 It has some ups and down in their service, but the pros outweigh the cons. Overall, i am pretty happy with the software. Pros This software is one of the best in helping me managing and safeguarding my emails from spam attack that may harm my computer. With the problem with user email information details that keep on getting leaked everyday, this software really great in resolving this problem. Cons One of the problem that they need to improve is the response time for the customer support to getting back to customer. I had to wait for quite a long time for the to response to my support ticket and i has solved the problem myself while waiting for a support from them. Switched from [SpamTitan](https://www.capterra.com/p/168436/SpamTitan/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Romanio M. Customer Service Representative Retail ### "Spam & Malware Protection review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 31, 2021 My experience as been a pleasant one, this is a great piece of software for anyone looking for extra protection against spam, malware and other infections. Pros Great protection against spam and malware attacks and other forms of infections, it doesn't use too much of my system resources which I consider to be a good thing and personally I really like the interface as well because it's good looking and easy to navigate. Cons I would say the time it takes to perform a scan. I know it takes a little while to finish the scan because it's trying to scan every air possible but I think they could improve the time just a little bit, because during a scan system resources are in use so the quicker it finishes the quicker resources will be freed up. Switched from [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Malware bytes is a great piece of software as well but I felt like needed to see what else the world of software had to offer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Michael E. Technical Director Information Technology and Services ### "Great protection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2020 Very easy to setup and administer, great protection and no spam since we moved over. Pros The ability to create rules to allow certain attachments from certain clients was a breakthrough. Cons No issues with the software or support!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TG tom G. Technical Manager Information Technology and Services ### "Easy Migration, Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2020 Protection and integrity of our customers systems, is paramount. Hornet provide this in an easy to deploy package. Pros The easy migration path, and ease of use of the portal and features were of the most liked features, along with the security it provides. Cons Some of the more techie staff, would like more access into the product and the info it can gather. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GD Gareth D. Managing Director Information Technology and Services ### "World class business antispam/antimalware Cloud based email filtering" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 August 6, 2020 They provide my business with the ability to offer our customers a world class mail filtering service covering antispam, antivirus, and advanced threat protection including spearphishing. It gives us another range of products and services we can resell (which of course gives us an additional revenue stream) and it rounds out the email hosting and management services we already offer. Pros They provide a broad range of extremely efficient mail filtering solutions at good prices. The filtering is also all done in the Cloud so no software setup or configuration is required for the end user customers. Cons Support ticket response times are very poor. I've been using their services for years and up until recent months I was partnered with EveryCloud Technologies who had been HornetSecurity's partner in the UK for a long time. They have since been fully taken over by HornetSecurity and I regret to say that since that happened the response times for support requests has gone downhill badly. When it was EveryCloud I typically got a response to any tickets within the hour, and certainly same day. In past couple of months I've found I sometimes wait many days for a proper response or solution, and have more than once had to remind them one or more times in order to get a proper response. They really need to get a grip on this problem. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Aarin B. CTO Management Consulting ### "Best product on the market!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2020 Hands down the best software on the market, made by some of the brightest in the industry. Makes my inbox cleaner and more secure and allows me to sign my emails so my clients always know it's me sending them the email! Pros Security services offered, product features, service, ease of use. The signatures feature is also pretty amazing! Cons I havent yet found anything wrong with the product. Reasons for choosing Spam Filtering and Malware Protection Just a better product all around, support is incredible, and the product in unmatchable! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Richard H. Managing Director Information Technology and Services ### "Hornet Security Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2020 We like the ease of use and the administration of the portal - its also very effective Pros Hornet security is very user friendly and does what it promises to do! Cons Nothing its great and is very effective the user interface is easy to user The reporting is fabulous Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163321/Hornetsecurity/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.