# Spam Filtering and Malware Protection Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Spam Filtering and Malware Protection the right Anti-spam solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163321/Hornetsecurity/reviews --- Spam Filtering and Malware Protection 4.6 (19) [View alternatives](https://www.capterra.com/p/163321/Hornetsecurity/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Spam Filtering and Malware Protection Ease of use 4.6 Customer Service 4.4 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Romanio M. Customer Service Representative Retail Used the software for: 2+ years ### "Spam & Malware Protection review" January 31, 2021 5.0 My experience as been a pleasant one, this is a great piece of software for anyone looking for extra protection against spam, malware and other infections. Pros Great protection against spam and malware attacks and other forms of infections, it doesn't use too much of my system resources which I consider to be a good thing and personally I really like the interface as well because it's good looking and easy to navigate. Cons I would say the time it takes to perform a scan. I know it takes a little while to finish the scan because it's trying to scan every air possible but I think they could improve the time just a little bit, because during a scan system resources are in use so the quicker it finishes the quicker resources will be freed up. Switched from [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Malware bytes is a great piece of software as well but I felt like needed to see what else the world of software had to offer. Review Source GD Gareth D. Managing Director Information Technology and Services Used the software for: 2+ years ### "World class business antispam/antimalware Cloud based email filtering" August 6, 2020 5.0 They provide my business with the ability to offer our customers a world class mail filtering service covering antispam, antivirus, and advanced threat protection including spearphishing. It gives us another range of products and services we can resell (which of course gives us an additional revenue stream) and it rounds out the email hosting and management services we already offer. Pros They provide a broad range of extremely efficient mail filtering solutions at good prices. The filtering is also all done in the Cloud so no software setup or configuration is required for the end user customers. Cons Support ticket response times are very poor. I've been using their services for years and up until recent months I was partnered with EveryCloud Technologies who had been HornetSecurity's partner in the UK for a long time. They have since been fully taken over by HornetSecurity and I regret to say that since that happened the response times for support requests has gone downhill badly. When it was EveryCloud I typically got a response to any tickets within the hour, and certainly same day. In past couple of months I've found I sometimes wait many days for a proper response or solution, and have more than once had to remind them one or more times in order to get a proper response. They really need to get a grip on this problem. Review Source SP Stewart P. Ops Mgr Used the software for: Less than 6 months ### "Good spam filter." April 18, 2018 4.0 Lots of cool features and reports. Pros With this product you get quarantine reports can to be sent at a maximum of 24 per day which is more than ample. Cons The older version of Hornet Securities has a old style user control panel which is programmed using Flash. Review Source Chris H. IT Support Information Technology and Services Used the software for: 2+ years ### "Good Easy to use and setup Spam Filter" July 2, 2020 5.0 Its nice to see only emails I wanted or need in my inbox and not have to spend 30 minutes of my day going through and clearing up my inbox Pros Easy to use, our customers can get on with the control panel themselves, which cuts down our time having to support them, the free trial also helps, and we have not had a customer who has started the free trial not continued with the solution Cons Non really, the control panel does have a hissy fit some times, but its like once every month or so Reason for choosing Spam Filtering and Malware Protection Demonstration and the free trial Review Source Suhailah S. Administrative Assistant Retail Used the software for: 2+ years ### "Combatting spam email intrusion" July 7, 2021 4.0 It has some ups and down in their service, but the pros outweigh the cons. Overall, i am pretty happy with the software. Pros This software is one of the best in helping me managing and safeguarding my emails from spam attack that may harm my computer. With the problem with user email information details that keep on getting leaked everyday, this software really great in resolving this problem. Cons One of the problem that they need to improve is the response time for the customer support to getting back to customer. I had to wait for quite a long time for the to response to my support ticket and i has solved the problem myself while waiting for a support from them. Review Source VR Verified Reviewer Senior Marketing Manager Internet Used the software for: 2+ years ### "Spamfilter that works" November 23, 2019 4.0 We receive a huge amount of spam emails on a daily basis. With the spamfilter, I can easily filter the daily summary to a separate folder and have a look at it once in a while to make sure no false positives are being missed. Pros The spamfilter bundles up all the junk email in one email, which can then be released to the normal inbox if there was a false positive. This helps to declutter my inbox. Excellent. Cons I do not have much to report in terms of cons for the hornet spam filter. It simply works , and it works well. Review Source AB Aarin B. CTO Management Consulting Used the software for: 2+ years ### "Best product on the market!" August 4, 2020 5.0 Hands down the best software on the market, made by some of the brightest in the industry. Makes my inbox cleaner and more secure and allows me to sign my emails so my clients always know it's me sending them the email! Pros Security services offered, product features, service, ease of use. The signatures feature is also pretty amazing! Cons I havent yet found anything wrong with the product. Reason for choosing Spam Filtering and Malware Protection Just a better product all around, support is incredible, and the product in unmatchable! Review Source JP Johannes P. CEO Information Technology and Services Used the software for: 2+ years ### "Well-functioning spam filter with high data protection" February 26, 2019 5.0 it simply works since years Pros As a German company, Hornetsecurity attaches special importance to E-Mail security features. Cons The control panel is currently not optimized for mobile use . This is sometimes unfavorable if you have to enter the control panel via the smartphone in order to forward an info mail. At Hornetsecurity's request, however, we were informed that this is currently in the works - that would make things even easier! Review Source RH Richard H. Managing Director Information Technology and Services Used the software for: 2+ years ### "Hornet Security Review " July 22, 2020 5.0 We like the ease of use and the administration of the portal - its also very effective Pros Hornet security is very user friendly and does what it promises to do! Cons Nothing its great and is very effective the user interface is easy to user The reporting is fabulous Review Source VR Verified Reviewer fulfilment director Marketing and Advertising Used the software for: 6-12 months ### "Hornet seems to work well without getting in the way." September 13, 2021 4.0 Reduces time spent dealing with spam emails and protects from email born malware. Pros Hornet security seems to do its job well. We havent encountered any security problems while using the software. It runs seamlessly in the background without intruding or creating too many false positives. Cons There isn't much to not like about hornet. I cant think of anything that stands out as inconvenient. Review Source SB Sarah B. Sales Manager Computer Networking Used the software for: 2+ years ### "Great solution " July 3, 2020 5.0 Prevents Phising Pros Its easy to use, very sophisticated and provides great insight to protect the business Cons sometimes needs a bit of a push to whitelist Reason for choosing Spam Filtering and Malware Protection Board decision Review Source Stephen Olawale J. ARCHITECT Construction Used the software for: Less than 6 months ### "PERFECT EMAIL SPAM FILTER SERVICES" July 28, 2019 5.0 Pros we have a marketing section at our art gallery section, where we sell building art works and receive lot of junk emails, i searched for a perfect spam filter, i was lucky to get a free trial, that secures our emails from junks and spam messages, the software gives quarantine report, its has a perfect spam feature in can recommend for others. Cons the user interface should be upgraded, though am still learning how to maximize the full potential of this software Review Source VR Verified Reviewer Phone Representative Medical Devices Used the software for: Less than 6 months ### "This is great! " November 8, 2018 5.0 Pros I work at a company that handles medical supplies and there are a lot of spam that you can get within that industry and we use this software and we don't have a problem with the spam emails at all. Cons I don't know if there would be any cons to this software. We don't have any problems with this service. Review Source VR Verified Reviewer Associate Chemist Biotechnology Used the software for: 6-12 months ### "Good product that blocks spam" August 17, 2021 4.0 The program protects from spam and allows for safe online activity. Pros It identifies files that are spam and prevents it from infecting the computer. Cons Occasionally, the software misidentifies files as spam when they are very important. Review Source MC Melissa C. Finance manager Financial Services Used the software for: I used a free trial ### "Great spam and malware filter!" October 19, 2022 5.0 Pros This software is very basic and easy to use. It helped me protect from spam and malware threats! Cons There is nothing I don’t like about this product Review Source tG tom G. Technical Manager Information Technology and Services Used the software for: 6-12 months ### "Easy Migration, Great Product" August 20, 2020 5.0 Protection and integrity of our customers systems, is paramount. Hornet provide this in an easy to deploy package. Pros The easy migration path, and ease of use of the portal and features were of the most liked features, along with the security it provides. Cons Some of the more techie staff, would like more access into the product and the info it can gather. Review Source JR Jose R. Director of Business Development Hospital & Health Care Used the software for: Less than 6 months ### "Spamfilter Review" October 24, 2018 5.0 Overall I am satisfied with the service. If there is an issue, their support time will quickly handle it for you as promptly as possible. The longest wait I have had is 1 day on a minor issue. Of course they speed up your ticket based on the issue tier level you have. Pros I enjoy that I am able to easily manage all users of the spamfilter service on a simple UI. The problem with other companies offereing similar service at a price range similar to hornet security was all the clicking and navigating you would have to do to manage different accounts and users. On hornet security it really is all in one place. Cons I don't like how I have to run shockwave flash when logging inside fo the software. An annoyance really. Review Source ME Michael E. Technical Director Information Technology and Services Used the software for: Less than 6 months ### "Great protection" September 17, 2020 5.0 Very easy to setup and administer, great protection and no spam since we moved over. Pros The ability to create rules to allow certain attachments from certain clients was a breakthrough. Cons No issues with the software or support!! Review Source RR Rohit R. Product Support Engineer Electrical/Electronic Manufacturing Used the software for: ### "null" October 22, 2018 3.0 Review Source Similar Products Featured ## Related categories [Anti-spam](https://www.capterra.com/anti-spam-software/)